Will never go back. I took a vintage Pendleton tweed coat, with leather shoulders & elbows. They ruined the leather. They don't know what they're doing. read more

New owners ruined service. JCP had been my favorite Cleaners for five years since I moved to this area. After new ownership took over my clothes literally came back dirty and smelled horrible. They serviced them again after I complained about my clothes still being dirty. When I came back for the second time somehow it was almost even worse. Maybe the smell had just really sunk in by then. I'm not sure, unfortunately I will never go back there again and I don't recommend you go either. They would not give me a refund so I had to dispute the charges with my credit card company. Don't waste your time avoid this place. read more

Asked for shirts to be folded over the hanger 3 times & it isn't done. I think there are new owners. I didn't have a problem before. New people so I'm guessing new owners. read more

I have been a regular customer at this establishment for years. Unfortunately in the past few years it has been taken over by new ownership. Quality has sank to rock bottom. Here are some details of my most recent experience: I had brought in 3 pieces of clothing, one pair of jeans (stained), one t-shirt (stained), and one t-shirt with a micro-pen-sized hole. I asked for the stains the be removed if possible & for the shirt to be repaired without making the hole more noticeable. Now I know that not every hole or stain can be restored to its best condition, however I made it very clear that if the hole & stains can not be repaired without creating further damage or noticeability to please leave it untouched. I never was contacted regarding the status of the stains or holes & I returned to the establishment on the day it was scheduled to be available for pick-up. As I walked in, the associate retrieved my clothing & naturally I went to check to see if the stains were still visible (which they were) and to see whether or not the hole was repaired. Disappointed to find out that they had my shirt shipped off to a 3rd party and the shirt was completely botched. Rather than taking responsibility for the damage to the shirt that they had inflicted, the owner suggested "I'm not a god, this is the best I can do". All I had asked is that if it could not be improved is to please leave it untouched. The establishment send my clothing to a third party establishment without my permission. As for the other pieces of clothing, the stains couldn't be removed and that is totally fine, that was my issue, but to create further damage to my shirt than it already had by a extreme amount is unacceptable. In addition to all of this disappointment, I still paid the fee for all 3 pieces to have stains removed and hole repaired. I will not EVER be returning and I absolutely will tell anyone and everyone about my experience with this failed establishment. read more

I'm super impressed with how personable Henna is with her customers. Every time I come in to drop off or pick up items, I have a great experience. Today I went in for an alteration and she was very knowledgeable and helpful. I'm excited to see the magic she will work. Thanks for being a trusted place to go. read more

Visited this dry cleaners over the years and appreciated them for doing a great job until my last visit. I had dropped off one of my expensive coats which I informed them to please take care of as it was my favorite. Once I received my coat back I received it back with the material coming apart. Also this coat went from a size small to XS and unwearable. The end of the coat is not straight. Sleeves are so short that my arms stick out. It's a wool coat that should never be put in a wash. Thus why I come to the cleaners. I'm very disappointed and sad as they didn't even wish to accept the truth and tried to blame me for doing this to my coat. I probably wouldn't be so upset if they would admit it and if it was possible for me to buy this coat once again and unfortunately I can't even do that. If you have something expensive that you truly love I would stay away. I don't like doing reviews but this affected me truly and I don't wish for anyone else to experience what I have read more

They do a great job, but be prepared to drop some cash. They are "green" in using no harsh chemicals, and they use recycled plastic for gamet bags. Nice people, good job, but VERY EXPENSIVE. read more

First time here and quite impressed with the experience. I came by and dropped off 2 dress pants. They were ready few days later and in great and pristine condition. Most favorite part was the cost! Way cheaper than the place I used to go to. This is now my new go to spot for dry cleaning. I haven't tried out their alterations, yet. read more

So helpful and nice - always willing to help. They even stayed open late one day for me so that I could pick up my clothes. A true jem!!

This is a wonderful dry cleaner, JCP is an organic cleaner. My husband's shirts were never done as nicely as done here. The owner even puts collar tabs to keep the shirts nice. We have never had any broken buttons, which was common at other cleaners. She does a wonderful job on dry cleaning, and alterations also. The owner is very nice, and her prices are very good. She even recyles hangers if you are inclined to return them. This is the best dry cleaner I have used. But, best of all, her processes are organic! read more

Compared to our new dry cleaners in Pacifica, JCP was cheap. The regular counterperson @ JCP (I think I met 3 total) was friendly and accommodating. They handled our shirts, blouses, dresses, suits & jackets. They altered my jeans, cotton pants, wool trousers and repaired a back-pack. This was our dry cleaners for 5 years and they're one of the few small businesses we miss since our move. read more

This is a horrible dry cleaner's. Shirts came back with stains from the detergent they used. They then made me pay to have the shirts "fixed" (dry cleaned to remove the stains they caused). I should have stopped there. Instead, I paid for them to fix their mistake. Now my dress shirts are lost, and they magically show up as "picked up" in their sales system. I will never come here again. And I advise you to not bring your business to this place. I'll take my business and dry cleaning elsewhere. read more

Expensive....kinda but well worth it. I'm a military guy and need to be fussy and need alterations and cleaning done fast. Ive been a customer for years. She's fantastic! Wife likes the service as well! read more

This place is expensive, service ok, not great. We were using them because they're conveniently located right next to Safeway on Madison at Hazel. They are difficult to communicate with... but they lost us as customers the one time they made an error and refused to make it right, instead they blamed us for the error. They over-starched two pairs of my husbands jeans to the point that they could stand alone!! lol!! I brought them back and they refused to make it right and said we would have to pay again. She also said that my husband asked for "extrra-starchee, no medium-starchee"... she confused him with someone else. Nope, there are plenty of good, honest dry cleaners out there and we'll find one of them! read more

I took them two pea coats. They ruined them! It looked like they had gone through a normal washing machine. And they still made me pay for them. Plus most of the stains were still there. I ended up just cutting off the stains.. read more

Amazing Customer Service. I recent wanted to have my wedding dress cleaned and preserved after 3 years in my closet. The dress has some minor stains from spilling and dirt around the train from the wedding being outside. I took the dress in and the nice women examined it. She did advise me that she cannot guarantee removal of the stains since it has been 3 years but they would do there best. I went ahead and agreed to have it cleaned because at this point, if they cannot do it then probably nobody else could. She was very sweet and arranged that would I come back to inspect the dress prior to them preserving it in a box. She called me after about a week and I returned to find my dress looking like new. All the stains were removed. I proceeded to have her preserve it. That process only took 2 days. I came back in, paid for my dress and could not be happier with the service and friendliness of this business. I will definitely be back. Oh and the service cost half of what other cleaners were charging!!! read more

Hannah did a great job with my wedding dress. I needed a lot of alterations and she knew exactly what she was doing. I loved the way it fit. Her price was more affordable than the other recommendations I had received. read more

This place is awesome. ! They do a great job. The owner does alterations and sewing of all kinds. The prices are reasonable and they are trustworthy and reliable. I send everyone there. read more