Congratulations to Dr. Tim Trinh and his caring staff as they celebrated their 15th business…read moreanniversary this month! All patients were invited to join their party featuring food, drinks, prizes and gifts, and warm hospitality. A fun time was had by all. Dr. Tim's generosity was so kind. I am now well-stocked with products to help soothe my dry eyes for many months! Everyone who attended the event received a raffle ticket and great prizes were awarded. They also gave welcome bags of eye-care goodies just for attending. The food offerings were anchored by the taco guys (I didn't catch their actual business name). They had a whole spread of condiments to go along with the tacos made to order. There were also sweet treats and pizza. A party feast! This is an eye care practice with heart, and lots of current technology, too. I'm so happy to witness their success and be a recipient of their expertise. Their anniversary milestone is worthy of celebration. Thank you, Dr. Tim, for including us!

Dear TO, NP and Westlake residents, You don't know how lucky…read moreyou are to have Dr. Zabaleta. I used to call TO my home town until employment changes forced me to move to Orange County in 2016. At about the same time, my vision was progressively getting worse until I could not improve it by wearing glasses anymore. My optometrist recommended fitting Scleral contact lenses since I have Keratoconus on my left eye and a cornea transplant on my right eye. I went through 3 fittings during the first year. Then 2 more during the second year. But still the lenses did not seem to fit well, I could not wear them more than 6 hours per day or I would get blood shots in my eyes after I take them off. I was almost ready to give up on Scleral lenses, when my Ophthalmologist recommended that I try Ketchum University Eye Center. Fortunately, I became a patient of Dr. Zabaleta when she did her residency at Ketchum University. Dr. Z took a lot of measurements and pictures using the specialized machines. She explained that since I have a cornea transplant on my right eye, I would need the largest Scleral lenses in order for them not to sit on the transplanted cornea. After just 2 fittings, I am able to see 20/20 and wear the Scleral contacts for as long as I want to because they are so comfortable. I was sad and a bit discouraged when I heard Dr. Z was ending her residency and planning to move on with her career. But 3 years later, I am still using the same prescription and Scleral lenses spec. without any issues. I am so grateful for the fitting that Dr. Z did for me that I decided to do a search; lo and behold, Dr. Z ended up in Thousand Oaks. How I wish I could move back to be her patient again. So if you are doing your research, know that you will be in the capable care of Dr. Zabaleta. From your first appointment you will feel welcomed as part of her family that she takes care with lots of compassion and patience. She will make sure you understand the course of treatment that she is recommending for you and she will do her best to ensure the best outcome for you. Sincerely, H M.

Dr. Osterloh, Jennifer, Denisse and the entire team do an OUTSTANDING job…read more It can be hard to find an optometry you can trust with your vision. But this office is one of the rare ones! Highly recommend giving them your business and trusting them with your vision. 5/5 stars. Would give 6 stars if I could.

The doctor and his staff are very good, fitted me in for an appointment at the last minute. He has…read morea lot of experience, explains everything well, and is very good. Highly recommended!

Love this family practice!…read more We have been patients for years and the whole family has been so taken care of by their family. I recently had my kitten scratch my eyeball on a Saturday and I was able to speak to Dr. Hamlet who quickly accessed my issue and prescribed a drop that took care of the problem overnight! She checked in on Sunday and was just so comforting. I like their choice of fashion glasses as well!

The whole staff at Conejo Valley Family Eyecare is fantastic! Dr Hamlet is so patient and makes…read moreyou feel very comfortable during your exam. The gentleman at the front desk always greets you with a smile. Nicole is really helpful with frame selection and Jim will help you when you pick them up to make sure it is a perfect fit. I brought my 13 year old son in recently and he was very happy with his visit and selection of frames. Thank you Conejo Family Eyecare!

Dr. Savko is so welcoming and kind. She always makes me feel heard and is well-versed in…read moretechnological and medical advancements.

I really wanted to like this place because it has good reviews (including one from an Elite…read morereviewer), and it's conveniently close to home. The front desk staff initially seemed pleasant, and the doctor herself was nice enough nothing bad, but nothing particularly warm or above and beyond either. Everything about the exam felt standard. The real reason I'm leaving this review is because of my experience with one of the front office staff, Cathy. When it came time to look at frames, she just pointed to the small corner covered by my insurance and didn't offer any assistance afterward, even though she said she'd come over to help. While browsing, I overheard her complaining to another staff member about having to submit paperwork for another patient, which made the atmosphere uncomfortable. When I inquired about the prices of the frames on the wall, I simply wanted to get a general idea of the cost range with my insurance something any responsible person would want to know before purchasing. I mentioned a rough range, saying, "So these glasses here are anywhere from $450 to $250?" and Cathy immediately said "No," and started to sound almost combative about me asking. She pointed again to the small corner of insurance-covered frames and said, "Those over there are $125." When I clarified that I meant the other frames on the wall (the ones not fully covered by insurance), she said she'd seen some for $165 or $185, as if trying to argue about the prices rather than simply answer my question. The entire interaction felt unnecessarily tense and uncomfortable. Who goes anywhere to buy something especially glasses without asking about the cost first? Then, when I asked about scheduling a Saturday appointment for my husband, Cathy seemed very reluctant and almost determined to deter me from getting one. She mentioned that Saturdays are only for a few patients and that they're "not there all day." When she asked what time would work best and I paused for a second to think, she immediately implied that there weren't many options anyway. After more back and forth, she finally offered me a mid-November date but even then, her tone made it seem like she really didn't want to book it. As I was checking out, she mentioned three separate times that "if I wanted to cancel the appointment, to just call." After hearing that repeatedly, I've decided I probably will cancel because it honestly feels like she doesn't want anyone there on a Saturday to begin with. On the bright side, the blonde curly-haired lady at the front was genuinely warm and welcoming, and the gentleman at the desk was kind enough to help me with my baby's toy. Those small gestures made a difference. Overall, I left feeling more like an inconvenience than a valued patient. The doctor and most of the staff were pleasant enough, but the lack of genuine care and attentiveness especially from Cathy left a bad taste in my mouth. It's unfortunate because I had high hopes for this place.

I love the doctors and staff at this office. They are always courteous and supportive. All 3…read moredoctors are knowledgeable and helpful.

I have been to Conejo Simi Eye twice to see Dr Mangers and have received such great care…read more The first time was an emergency visit right before Christmas. I was having a bad reaction and they were able to get me in so quickly. Dr Mangers was thorough, so knowledgable, and sympathetic. We did all the tests to make sure I was ok and I left feeling so relieved. She wanted to see me again this year to follow up on some things we were keeping an *eye* on (hehe). Called in to make an appointment and was able to get in next day. Again, the visit was efficient and thorough. All the staff members are very kind. The office is clean and neat- there are two different offices, one upstairs and one down so just make sure you know which you are going to. Plenty of free parking right outside the building. We all know it can be hard finding quality care in the medical field so it feels really great to have an Ophthalmologist you can rely on and trust.

Dr. Kubo is personable, efficient, thorough, experienced, and explains a lot about the eyeread more

Very thorough and professional !! He has very reasonable glass packages as well ! I highly…read morerecommend

Waited 15 minutes for a simple adjustment for glasses I came to pick up. There were other customers…read morein the store, but there was plenty of time to do my simple adjustment. They didn't tell me they'd get with me as soon as they could. She just stood there watching a customer look at frames. I walked out saying I've had enough. And they said "have a good day." Very unprofessional.

Scam billing and rushed services go somewhere else trust me…read more Shady billing practices here and the behavior of the front desk / sales people makes it obvious Booked an eye exam for $85 and walked in Sales guy says "oh.. it's your first time we charge $124 if you're paying out of pocket" Huh. Never heard of a place charging more for cash but okay Found out after they added on some useless $39 scan without even asking me. Guy made it sound like it was just the normal cost of the exam he never mentioned he was adding on extra services Then at the end I requested a receipt. He did not provide a physical copy and told me I would get one in my email but their internet was very slow so it would take time. Three days later still no receipt had to message their online customer service just to get a breakdown of what they charged me for Eye exam was nothing special it was super rushed probably 15 mins max I recommend just going elsewhere but if you go here check all charges thoroughly

Best in Ventura county, look no further. Excellent frame…read moreselection, Dr.Snyder is a detailed excellent optometrist. The staff is great.

This is the best eye doctor - I actually went to high school with him. He is kind and explains…read moreeverything to you. His staff are beyond nice and the new office (by the Oaks Mall) is beautiful. Great selection of glasses. I have been seeing him for over 10 years. Highly recommend

Attentive, helpful and professional, the staff wins the triple crown. Dr. Peterson exam was…read moreexplained clearly as to what my aging eyes were doing. Appreciate the clarity he provided. Highly recommend this office.

I am reviewing this based on one appointment and 2 phone calls. I was excited to come here based on…read morethe 4 star reviews, however, my appointment felt like a number. After my appointment was left with unanswered questions, I called and left a voicemail never to get a call back. A year passed and I received a reminder my eye checkup was due. I called to make an appointment getting the voicemail. I left a voicemail and nobody called me back. It's been 5 days. To be honest I love to state the positives about businesses. So far with this business I can't!

Dr. Corwin is an awesome doctor. He is very detail oriented, caring, professional, and easy to talk…read moreto. I have known him and have been going to him for eye exams for more than 30 years and he has always provided excellent care. His staff are efficient, polite, and caring.

I brought my wife to their westlake office because of her swollen upper eyelid. Our retinal…read morespecialist would not see her and recommended we go to a regular opthalmologist. My wife is elderly, and is wheelchair bound. The nurses brought us into the examining room, and then started berating me for not telling them about the wheelchair. So, unless you can transfer her to our examining chair and have her place her chin on the viewer, we cant examine her. They suggested that we take her to Urgent Care.