Never fails to provide outstanding service! Our family has used this family owned business for 35+…read moreyears. Their dedication to excellence is above and beyond. Couldn't be happier to have Blue back! Worth the wait to have true professionals do the repairs correctly. Attention to detail can't be be beat. I'm guessing the responsible party got a Ins hike?

The Finished Edge will hopefully never need my business again, but if I ever need a body shop while…read moreI'm in Omaha - not even thinking twice. Going here. A rock damaged my truck bumper. I, in my arrogance, thought I could touch it up. how hard could it be? (Spoiler alert: hard). Enter the Finished Edge. For a very reasonable price, they made it look like new. Helped my truck retain its value.

This place has a policy that it will not work on rebuilt title vehicles. This is a perfectly…read moreacceptable policy, however I called in to get a quote for some touch up items on a salvaged title vehicle, explained the situation to the person on the phone, and was setup for an estimate. I took time off work just to get told they won't touch it, even though this was never mentioned when I called in. Wasting my time is not something I enjoy doing.

These guys are great! Unfortunately for me, we have used them a number of times and the work…read morequality is unsurpassed! The people are super friendly and they keep you up to date during every stage of the repair. OCR is the only place we go for any type of body work.

Best car shop service in town, get the works done quick and supper helpful with all the options…read morelisted. I'd highly recommended. Thank you

Awful. Didn't fix my hail damage to completion. Took the insurance money and ran. Do not use these…read moreguys.

Amazing shop. Wouldn't go anywhere else. Jim and his staff have taken care of us for many years.read more

I was recently involved in a collision on the interstate. My car was towed to 24th St Auto Body, a…read morerecommendation from the tow truck driver. I was of course skeptical until I met and spoke with Jim, who provided me with knowledge and guidance on how to proceed with the other drivers insurance, as well as peace of mind that my car would be safe while dealing with the aftermath. Jim also quickly had a rental lined up for me even when CWS and tornados had rentals scarce. My car ended up being totaled, but had I needed repair, there's no doubt in my mind that it would have been done professionally and correctly in a timely manner. Definitely recommened. Another shout out to Ernesto for the assist!

Got my hail fixed here & couldn't be happier with the process! They communicated effectively &…read moreeverything was super efficient. I'll definitely recommend this place to anyone. My car looks great.

As a response to Jeff,the owner of a business who has conspicious business practices and defaults…read moreto defensive postures not related to facts, which you ironically didn't dispute. I wasn't attacking you for being kind, I'll emphasize again why I was critical of your business practices as other reviewers previously warned. Securing somebody's business by gladhanding, look up the term; is why I'm dissatisfied. Your immediate assurance that the work could be accomplished easily as you described the techniques of repair followed by repeated admissions that the deductible could be worked around. This deductible was not the priority of my selecting your company. It was one of many factors. Since it was a new truck my priority was the experience and knowledge of repair. Gladhanding, look up the term; is what I'm critical of. Your word is your reputation. Multiple discussions about the repair is what gained my confidence. You had a sign inside the door, assuring customers you worked with deductibles. You had the adjusters estimation prior to working on the vehicle. It was your rush to complete work without the adjusters prior approval that I question. I will compliment your kind demeanor. How you use it is suspicious and might irritate you cause I was stating facts. The truth may have triggered your reaction contrary to facts. If you wouldn't have used your save the deductible spiel first maybe I would understand your defense of business practice. Shortcuts to your defense arguments are routine I see, and perpetuating further lies because you are called out reinforces my complaint about your character or business practice. You attack the truth when it doesn't support your modus operendi. You often defend your business practice stating it's not your responsibility to pay the customers deductible, which I agree. Where we disagree is when your word, promises, kind discussions become misrepresentations. Let me critique further misrepresentations you brought up in your review response. I've made one and only one review critical of another companies business. One in 10 years, calling out unethical business practices. It's not my reputation to summarize unwarranted critiques, other than those who earned them; by as you call them, bait and switch practices. Readers of this review, please read my only other complaint under my reviews. Only one. You however attack those with similar complaints. As you are confused about your other accusation, that you hung up on me because of threats, what threats did I use? You never had any threats, or phone conversation with me; it was your wife I was discussing the charges with and she hung up on me. I was only being certain that your rush to get my money and the insurance payment was addressed so that the supplemental extras you did without approval, would not become my responsibility. So the threats, phone conversation and hang up are delusions in your head. Or the haunting truth! Needless to say the other criticisms I had, which you failed to acknowledge, reinforces the issues why I wasn't satisfied with your practices. My mistake was trusting your word with a smile. Looks good. Finally when It was confirmed that the deductible went from $500 to $400 after trying to appease me after recalculation, you charged me $409. One last grift without explanation. One more hyperbole you misrepresented. I only asked if there was an estimate for completing the work so I could make plans. I dropped off the truck on Monday for scheduled service on Tuesday. I received a call Friday morning to pick up the truck. At best you had it three days to work on. Just cause your kindness spiel may be polished, try a little compound on those business practices.

My hail damage car repair went from 3 to 4 days estimated time to 17 days!!! Yes, 17!! And did not…read moreprovide the full service agreed at drop off time. Besides, my car was returned to me in a filthy condition, like if u have left it in an empty garage lot. sad, very sad. But.............. After the long waiting, and after I washed my car and detail it, it looks great!!!

If you are looking for a shop that will have your car done in a timely manner and have great…read morecommunication with you, then this is NOT THE SHOP FOR YOU! To say they "communicate" is a joke. My car was in the shop after being in an accident and I was told it would "take a couple of days". When I dropped it off I was told it would be there until Thursday or Friday "by the latest" of that week. Which I thought was fantastic because I was moving that weekend and needed my car back for the move. After I dropped my car off, I heard nothing. I called on Thursday and they said it would be done on Friday and they would call and let me know when it was ready. Friday at 3:30 (they close at 5:00) I have heard nothing so I had to reach out AGAIN and get the status of my vehicle and they said it would be ANOTHER WEEK IN THE SHOP! I was highly disappointed with the quote they gave me of it "only taking a couple of days" and "Friday by the latest". My whole moving plans were out the window. The next week came and I had to reach out again on Wednesday checking on the status of my car and they once again said "Friday by the latest" and "they would call me when it was ready". I had to call them AGAIN to see when it would be ready. Finally when I got my car back it "still needed parts". SO I HAD TO TAKE IT BACK IN AGAIN WITH NO COURTESY VEHICLE FROM THEM EVEN THOUGH IT WAS THIER FAULT MY CAR HAD TO COME BACK. They quoted me it would only "take two hours". I had them swear up and down that it would because I was out of a vehicle and paying out of packet for a ride to work that day. I once AGAIN had to call the shop to check on the status at 3:30pm and it was not ready. They "had the wrong part and needed to find a new one". I was hugely upset because they promised me once again it would be down "IN TWO HOURS". Such a horrible communication from a shop. Such a horrible service. DO NOT TAKE YOUR VEHICLE HERE!

Kaleigh was great from the start. Although this was a small repair she made it seem important…read more She kept us informed throughout the process and kept the cost below the original estimate. Most importantly got the vehicle fixed on time.

Scheduled a service with SLCC for a windshild chip repair. Prompt response time, friendly front…read moredesk staff helped get a timely, convenient appointment time. Unfortunately, during the service, the windshield was further damaged and ended up with a crack instead. Was notified of the damage by owners and offered to replace windshield at half cost. After discussion, it was agreed upon that the windshield would be replaced for free. They were able to get this accomplished fairly quickly within a week or so. Overall, a very professional interaction. Would use this business again and recommend to others.

The customer service here was great and even through they are a smaller company they are better…read morethan most. They are a quality over quantity but they still manage to get your vehicle done fast.

From the owner: We've come a long way since Bruce and Joyce sat down around the table with their kids to think of…read morethe name of this shop, but family is still at the heart of our operation. Bruce and Joyce Hansen founded Great Plains Auto Body in November 1988 as a family owned and operated auto body repair shop. We first opened our doors in Omaha, Nebraska in a 5000 square foot leased facility at 78th and F Street. In 1992, 2,500 square feet were added. In 1996, we purchased the 17,000 square foot building and 3 and 1/2 acres of land, which serves as our current location.