Jake was a pleasure to work with and did a great job with my problem. He quickly assessed the…read moreproblem and didn't charge me for the initial service trip as it was easy to assess. I would highly recommend Jake and Orange County Pool Service for your needs.

The person on the phone was courteous and friendly. I explained my concerns about our water feature…read morepump and he took the time to explain to me why the pipes looked a bit weird and not to worry about it until it stopped working. I'm very grateful that he's being honest and not taking us for a ride. It's rare to find honest people now a day and I'm truly appreciate his honesty.

Marcus has gotten me out of a bind more than once. Very trustworthy honest guy who really knows his…read morestuff. I would highly recommend him to anyone who has a pool. He's fair with his prices and you can rest assured knowing that he does quality work. Very professional, helpful and overall a good guy.

Marcus was very professional, super friendly, and timely when replacing my pool heater. In fact,…read morehe followed up to make sure everything was ok and was thorough in providing details on my gas rebate. I would 100% recommend using him again.

I recently hired ACE Pool Repair & Remodel for a pool heater installation at my home in Santa Ana,…read moreand I couldn't be happier with the experience. Alec and his team were professional, knowledgeable, and managed the entire project extremely well from start to finish. They took the time to review my equipment setup, answer questions about the gas line and heater options, and made sure everything was installed correctly. The team installed a new Jandy JXiQ 400K BTU pool heater and also addressed wiring and electrical-related issues during the project. The workmanship was clean, organized, and professional. Communication throughout the process was excellent, and the installation was completed efficiently. It's hard to find contractors who are responsive, honest, and take pride in their work, but ACE Pool Repair & Remodel delivered on all fronts. I would absolutely recommend Alec and his team to anyone looking for pool heater installation, pool equipment upgrades, or pool repair services in Santa Ana and Orange County. Thank you again for a great job!

I recently had the heater on my pool repaired with Ace, it could not have gone better. They…read moreprovided a very competitive quote in a few minutes, performed the work the next day. The technician, Derrick, could not have been more professional. I will be using them in the future, they are a 10 of 10.

Sent a message to this establishment and never got a response so I found someone else on Yelp.read more

Randy got my pool up and running in no time. Couldn't be more happy with the results. Ready for…read moresummer! Thanks so much!

OC pools estimate came in below two others. All there staff, especially Gina, Astrid and the Owner,…read moreMichael, kept me informed every step of the way. This process does take 3 weeks, which I was informed before the start. Ran into a couple extra issues so you may need to plan a bit extra $$. Thank you OC Pools for making my pool gorgeous now! Marie

Called and left a voicemail. No call back so called again the next afternoon and was told they…read moredon't service Westminster. Their website says they work "throughout all of orange county and the surrounding areas." Guess not. Also - wish they had called me back and told me that. Please update your website. Update from 2 to 4 stars. Michael called me right away after my review and apologized for not getting back to me earlier. Said that he appreciated that I bought to his attention that the service area isn't clear on his website. Gave me some good advice about looking for companies in my area. Seemed genuine and honest. Give them a try if you're in their area.

Quick honest service he cleaned my filter professional job I will have him back to service my heaterread more

I haven't had a weekly pool service for about two years now because I foster large dogs and…read morerepairmen aren't always comfortable around them. I do the weekly clean myself, but usually hire somebody to clean the filter every six months because of the dogs and my vest leafy backyard. I've hired a couple different services to perform this in the last couple years and my experience was just okay. Tony cleaned my huge DE filter better than it's been cleaned in years. He cleaned my filter, I poured some algaecide and chlorine in and it's beautiful again less than 24 hours later. Thank you Tony!

Just purchased a new home and this is my first pool. Hai came over and gave me a class for 2 hrs on…read morepool servicing and took care of some basics for me. I've texted him a few times for questions and he is always available to answer them. Hai is really interested in saving you money. The previous owner of our home really screwed up the filter and salt cell. Hai attempted to fix it before suggesting to purchase a new one. He was not pushy and just provided the facts. Call him up its worth it.

Scammed me out of filter grids after cleaning my Pentair FNS. I just had my filter checked and they…read moresaid my filters were the original ones and were never replaced.

This review is long overdue. Phil is definitely THE only pool guy you should have taking care of…read moreyour pool in the area. Before Phil, we had another "well rated" company that had high turnover and sent someone to come every week instead of the owner himself. This means that the weekly person didn't really care to bring up issues and was not thorough. The owner subcontracted someone to refinish our slide which started peeling a year later and then pawned off responsibility to the subcontractor who ghosted us. At this time, our pool was starting to also look green with black specs. Needless to say, we were paying for subquality work by an owner that didn't care because we never even actually met him. Then comes Phil to the rescue. Not only did he save our pool just in time for our 4th of July pool party, he's been extremely thorough and gave us individualized care. With Phil, you can be sure to never have to worry about your pool issues again. We're so glad we found him and make sure to always recommend him whenever people have pool issues.

Phil saved our pool! He was super fast and very knowledgeable. We had tried to keep it clean…read moreourselves but black algae started growing and it became impossible to get rid of. Phil had no problem getting rid of it and now our pool is back in order just in time for summer. Definitely recommend!