Best buy here pay here place around. Looking for a good car but have credit issues? This is where…read moreyou need to go.

Had lots of help, very pleasant experience. Would go back again. Nice folks and would recommend.read more

2.5 hours for an oil change with an appointment. Sub par customer service. Poor management. The…read morewaiting room is empty. Lost another customer.

I decided to buy a Honda because I liked the looks of them, the price, and the reviews I had heard…read moreother people giving. I chose Tower of Honda because they had the largest inventory of the Civic EX. My grandfather and I did thorough research of the prices of the them before going to the dealership. When we walked into the dealership, the salesmen were very friendly. After talking for alittle bit, our sales man brought back a price for the Civic Ex, and it was $3,000 higher than the MSRP for that trim model. After talking and setting things straight, we were able to get a fair price on the car. I was not impressed with the way things were handled at the start, but after talking with the sales manager we were able to clear things up and I found the perfect car for me! Also, the financing guy was extremely pushy. I turned down any warranty/financing through Honda, and after making myself very clear on it, he continued to talk about it the entire time we were in his office. All this being said, Tower of Honda had a GREAT selection of cars, my visit just wasn't up to standards with customer service.

I scheduled a service appointment for an oil change and tire rotation. At the time I made my…read moreappointment I was told I had 3 services left on my CarDoc plan. when I got to the dealership the service advisor told me my plan expired in April and the cost will be $138. I will not be back.

I had an amazing experience at Kia. Michael helped me find exactly what I was looking for and…read moreconsistently checked in to make sure I was satisfied throughout the process. Even though I was there a little longer due to technology issues, Paige was incredibly welcoming and made the wait enjoyable. She also did a great job showing me how to use all the features in my new car. The entire staff was friendly and professional. I would definitely recommend Kia to anyone looking for a new vehicle!

From the moment I arrived, 5 star service! Jeremy, Doug and Blake are all amazing. We were treated…read morelike family!

We purchased a used truck from Orr Preowned three weeks ago. Paul was friendly and easy to deal…read morewith. The dealership said the sunroof would be repaired before we purchased the vehicle. There have been two substantial rains since our purchase and it has an OBVIOUS leak. Now there is water in the floorboard and the passenger side carpet is SOAKED. I have reached out to the dealership to address this and we have received NO HELP or resolution. They have NO intention of taking care of the customer after a sale. You would be better off and wise to AVOID Orr altogether! I DO NOT and WILL NOT recommend these folks!

Terrible service! Stay away from these guys. Heard from others in the waiting room, the same…read morething. Lots of lip service, but not much care for customers--especially if you have an extended warranty. Zero stars, if I could.

I found my truck on autotrader.com and called Pegues-Hurst. I was nervous purchasing a vehicle…read moreunseen as I have been miss-lead in the past. Steven Detro was extremely helpful. He sent pictures of every possible flaw in the used truck. He patiently answered every single question I asked. Once I arrived at the dealer I was pleased to find the truck was as described. It was used, so you expect some minor dings here and there. I had an opportunity to examine each one via pictures on my cell phone. They were as described on the vehicle. Overall the truck was in fantastic shape. I am a very happy customer. Also, getting to the dealership was an adventure - Steven worked with me the entire day as plans changed moment to moment. The financing was completely handled prior to arriving at the dealership. Purchase was painless. James Jordan was very friendly and knowledgeable.

Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

Great experience! Very helpful with every aspect of the purchase and detailed with all the bells…read moreand whistle!

I took my 2024 Ford F150 XLT in for service on Thursday Aug 20 2026…read more I had a new service advisor named ERIC, seemed nice enough. I told him explicity that I wanted a 20K check up, not a 15 K. So he puts it in as a 15K one and when I went to check out I was presented with a bill for $505 which I refused to pay. After some arguing the bill was $277 which is still too high for the service I had done. Be very careful about the service department at Peltier Ford. I would find another place to service your car. I will now go to Marshall Ford which is close to where I live. Be wary - the service pamphlet they handed me had a lot of recommendations for very costly service charges they recommend. I checked the ford owners manual and most of those service items are really not needed.

i have been dealing with this dealership for 5 days. Salesman named Kyle. We are searching for…read moreour third Palisade Calligraphy. He assured us he could get the vehicle we wanted. My husband and Kyle agreed on a price, for the package we wanted. Today we were told he could not get the All Wheel Drive package we wanted, he said there were only a few within their 500 mile allowance for a dealer trade. There are 61 in that 500 mile area. He offered to do the same deal on a front wheel drive unit, then tried to tell us we agreed on a price for the lesser valued unit. Absolutely No integrity.

If I could go lower I would. I took my car there yesterday to have a diagnosis done because the…read morecheck engine light came on, lost of power, oil light flashing on and off. Nothing done until I threw a fit; now my car is getting the scan done. But weeks before repairs can be done. Not told this until I had the car off loaded from the tow truck. This deal ship should be closed down by the owners or new staff hired who will help customers and keep their word.

I don't live anywhere near this place, had never heard of it, and certainly never authorized a…read morecredit card charge. I know it was this business because my statement shows: DECLINED MANUAL ENTRY INCORRECT EXP from ALL AMERICAN MOTORS 903-7536200 US. Thankfully my card company recognized this was a fraudulent attempt and closed the card immediately. Will be notifying BBB.

All American are crooks they sell pieces of shit that they rig up just long enough to drive it off…read morethe lot they ask for outrageous down payments and then they sell u a car with a salvage title and don't tell you until after you already signed papers My first truck I paid 3500 down it was dirty day I got it so I went hone and cleaned it and realize some crackhead painted truck and never sanded or clear coated it I took it back and told them it's to rough I want something else he said I should if thought bought that . Next few months the truck frame cracked overheated amongst other things and like a dummy I buy a f150 4k down first day it's fucked up has to go to shop for work 600$ comes out shop and same day ac goes out then same week my brother ford he he got from there motor blows up and once again I get my wife a car from there day one goes to shop comes out still not fixed it's back in shop now and tags came in today says salvage title they didn't even fucking tell us people stay away from this lot tgey buy salvage vehicle and sell em to people