my 2014 Camry was serviced today having reached 66,000 miles. I cropped it there at 8AM and got it…read moreback around 2. lots were done to keep it running well, not that I had problems with it. If you decide to have your Toyota serviced there, ask for Chad Smith....Great advisor, who got me a free loaner for the day. Well, to me the best car in your driveway is the car paid for. but Hybrid are selling well. One day...this is what I will have. Thanks Chad and the technicians at the back...The hybrid are selling....Francine.

2.5 hours for an oil change with an appointment. Sub par customer service. Poor management. The…read morewaiting room is empty. Lost another customer.

Great experience! Very helpful with every aspect of the purchase and detailed with all the bells…read moreand whistle!

Peltier Ford sold my family a Certified Blue Advantage package with our new car for an extra…read more~$2,200. With the package guaranteed us that the dealership did a 139 point inspection on the vehicle. Just on the drive home, we found multiple issues wrong with the car. We live out of town, so we took the car to our local dealership. $1,300 later, the other dealership repaired multiple items that were supposedly on the 139 point inspection checklist. I highly doubt any 139 point inspection was ever actually done by Peltier. I've emailed and called Peltier 10+ times asking for a copy of the 139 point inspection report that we PAID ~$2,200 for only to receive no response. On top of scamming us out of ~$2,200 by selling us an inspection that was never done, Peltier ran my credit without permission when I expressly told them not to. They ran my credit not once but FOUR times. We specifically told them we came to the dealership with financing already in hand and did not need or want them to run my credit. Dusty Brooks, our sales rep, told me that Peltier just needed my information to "close the deal" - whatever that means. So, I gave him my information but expressly refused to sign the bottom portion of the document requesting for authorization to pull my credit. I told him multiple times I was only giving my information but did not authorize a credit pull and was not and would not sign the authorization. I get home and see that Peltier did in fact pull my credit when I expressly said not to. Worst dealership experience ever. Do not come here unless you want to be lied to and scammed. I will be opening a report with corporate and with whichever governmental agencies I need to report Peltier's behavior.p

I scheduled a service appointment for an oil change and tire rotation. At the time I made my…read moreappointment I was told I had 3 services left on my CarDoc plan. when I got to the dealership the service advisor told me my plan expired in April and the cost will be $138. I will not be back.

Fantastic experience with Marci when I purchased my 2019 Toyota Tundra this month, the staff is…read moreprofessional, friendly and accommodating, I definitely recommend this group as they made the purchase very easy

Peters Autosports in Tyler is a great team. Miguel and Raul…read moreare very personable and treated me like a customer should be treated, and not like just another $, or another vehicle sold. Miguel is my Salesman and he listened and heard my wants, needs, and concerns and remembered them, even 9-10 months later. They are for sure an A+ team. If you are in the market for a new ride, don't cheat yourself by settling for anything, or anyone less than these rockstars!

As I was taking my truck in for an oil change, I realized I had another issue. When I conferred…read morewith Toni in the service department, she got me an answer quickly and scheduled the repair. A part had to be ordered and my truck left with them til work could be completed. Toni gave me an estimated time for the repair, which they were able to beat by a couple of days, and got me back on the road. Toni communicated well thru the entire experience. She is always friendly and available when my truck needs service and the cost is very competitive with other options. In the past, I've not been one to really use dealer service departments, but in recent years I've come to trust Peters for all our vehicle needs, both Ram and Chevy.

I don't live anywhere near this place, had never heard of it, and certainly never authorized a…read morecredit card charge. I know it was this business because my statement shows: DECLINED MANUAL ENTRY INCORRECT EXP from ALL AMERICAN MOTORS 903-7536200 US. Thankfully my card company recognized this was a fraudulent attempt and closed the card immediately. Will be notifying BBB.

All American are crooks they sell pieces of shit that they rig up just long enough to drive it off…read morethe lot they ask for outrageous down payments and then they sell u a car with a salvage title and don't tell you until after you already signed papers My first truck I paid 3500 down it was dirty day I got it so I went hone and cleaned it and realize some crackhead painted truck and never sanded or clear coated it I took it back and told them it's to rough I want something else he said I should if thought bought that . Next few months the truck frame cracked overheated amongst other things and like a dummy I buy a f150 4k down first day it's fucked up has to go to shop for work 600$ comes out shop and same day ac goes out then same week my brother ford he he got from there motor blows up and once again I get my wife a car from there day one goes to shop comes out still not fixed it's back in shop now and tags came in today says salvage title they didn't even fucking tell us people stay away from this lot tgey buy salvage vehicle and sell em to people

I bought a Nissan Sentra 2025 6 months ago at Patterson Nissan Longview. I was told by the…read moresaleslady I would get a complimentary oil change and she even set up the appt that came to my phone a few days before the appt. You better get it in writing- when I went to get my oil changed I was told it wasn't free that I would have signed something. GET it in writing if the salesperson says it is free.

My daughter bought a 2023 Nissan Kicks from Patterson. They sold her an extended warranty…read more Shortly after driving off the lot the car started to have issues. The steering wheel would suddenly jerk heavily to the right or left and then the steering wheel would be cantered to the right or left. The car remained straight. After several trips to get the car looked at and an oil change (they never changed the oil) Patterson told us my daughter had wrecked the car and they would not honor the factory warranty or the extended warranty and wanted $4000 to repair the car. We looked up a car fax on the car and found it was owned by a dealership in DFW and sent to Patterson. We took the car to Mathews Nissan in Paris TX. They found a steering component had been changed and that the front collision sensor did not work and that a steering wheel sensor was bad. I am convinced Patterson knew the car was damaged and sold it to my daughter. The people at Mathews where going to fix the car under warranty and change the oil. I told them I was going to sell the car when it was repaired. They helped me find a new car and took the Kicks as trade as per Bluebook value. Great experience there. I lost a few thousand but peace of mind that my daughter will not be killed in an accident because of a Lemon sold to her by Patterson... Priceless.

Not a fan of this dealership. Pure deceptive business practices. Put 7k down on a used GT…read moremustang. Left the financed significantly less than the value of the car. Almost chastised for not getting Gap Insurance.. then the pitch for an extended warranty that has 1 yr of bumper to bumper and 3 yrs of drivetrain. I can always get an extended warranty...like they don't call or recieve mail every other day for one. Lol! The dastardly deed had to do with the bent wheel on the vehicle that wasn't recognized nor disclosed at the time of sale and when contacted, the only response I recieved was "we hope you enjoy your car" got the text saved. Normally that wouldn't bother me but the fact that they put new tires on this car and didnt disclose. Got the lust of work performed at trade in. They knew, it didnt balance out. $500 later with a new wheel, it drives like a dream.

I took my 2019 escape to have the three dashboard warning lights repaired. They kept my car for two…read morenights and presented me with an estimate of $1800 which included two tires that I did not need. They never told me the diagnostic would cost me $200 but I opted for another mechanic to fix the warning lights for half the price. My advice is to find out what the cost of the diagnostic is before you leave your car for three days. I was denied by Doug a refund of half of the diagnostic and that may be standard for them, but it is a bad policy for me not to know upfront what the diagnostic was going to cost.

Shannon stands behind his product and is willing to help me find the auto that suits my needs and…read moremy budget. He is not just trying to sell me on a payment or push some car on his lot to me. I recommend this business for its honesty

My brother bought me a 2012 Chevy Malibu 3 months ago. Well in 3 months I've replaced the battery,…read morethe starter and a fuel pump and now it's dead again. Oh and the towing expended when it left me stranded. I called the office several times and only received one call back from a new guy. Shannon is the only one I've actually talked to and that has gotten me nowhere. I've never dealt with a business with such horrible customer service. They got their money and they could care less that they sold my brother a terrible car that I'm now suffering with.