Bittersweet review. Personally the staff has always been friendly and accommodating. Specifically, Edith and Analy! They both helped us when it was our time to leave our apartment. In the years we have been renting with JD we have appreciated the low rent. The area isn't in JD home rentals control. The maintenance requests were always completed. Even if it took them a while they got it done. Lastly, Analy has always answered my questions. She is patient and kind when dealing with stressful clients as well as stressful situations. Edith values time. She is understanding and was flexible when dealing with our personal time constraints when finalizing paperwork. My only suggestion is to help with more organization, the company definitely needs more labor the overload of apartments available as well as clients is tremendous. read more

I've always gotten good service from JD home rentals. They've never taken more than a couple or three days to fix things. I once missed a rent increase and paid the old amount for a few months, but when I explained that my mailing address is different from the address where I live and that I was unaware that the rent had gone up they took all the penalty fees off and let me just pay the amount of the rent increase. I don't expect absolute perfection in a low income rental so there are a few cosmetic flaws but everything functional works. The office people have always been helpful. read more

Carla is so nasty and rude. I just moved into a property. I haven't had heat/gas for a week now because there is a clogged pipe, and Carla went on about how it's basically not her issue because it wasn't clogged before, yet this property has been sitting for a while and no one came out to check on it...she kept saying there sending an there sending a plumber out but they never came out, she said she would have a supervisor call me, but instead she called my husband complaining to him how rude I was? That's actually SO inappropriate and disgusting, then telling him they're sending a plumber out later this week.. she is unprofessional and thinks it's funny to see people struggle. I hope she gets fired. read more

The staff doesn't care about your health and safety. When you call them regarding a major maintenance needed, they just tell you to wait a few days ( those days turn into weeks and months). Any property managed by JD Homes stay away from, no matter how low the rent is. JD Homes may be affiliated with the Russians -- they don't care about the tenants, just about the rent payments, which is increased every 6 months, but no improvements done to the property and units. If the owners of the property knew how the tenants are treated, I am certain they would select another management company. read more

There service is so ugly and unprofessional when you live in their properties and you need them to come out and fix something you have to wait exactly 20 days for there so called work order it's insane they don't even care if you have kids in the homes and the conditions of the weather they just don't care........im just curious if all this ladies that work there have kids and if they where us living in this conditions what would they done????? read more

This is a terrible company to rent from. They don't fix the AC in apartments and want to complain about if you have a car parked in the apartment complex but won't answer a work order to fix the AC. Slumlords read more

When we walked in, we were greeted with smiles and a friendly hello. I was assisted by one of the representatives named Alma, who effectively assisted me sort out all the questions I had with knowledgeable ease. She also helped me process my application quickly and worry free, which made me feel amazing about my choice in coming in. It was easy to work through and I got efficient through instructions, I feel truly valued here as a customer. This is a great place to go to if you're looking for housing. read more

This company sucks my neighborhood constantly make fake reports and is constantly harassing me but I'm the one who receives a notice even though I have proof of the constant harassment read more

Terrible is an understatement , the absolute worst rental property in probably all of America, not just Fresno lol. They absolutely don't fix anything, there's some girls who are sweet and understanding because they understand the frustrations that come along with renting from an agency like this, Edith is great, but NADIA or whatever the little ghetto girls name is. Is very unprofessional. Caught an attitude with me because I told her they didn't replace our plastic windows with glass windows, she said I should have had common sense in not moving into their property, rather than trusting them to fix the place . -10 out of 10 would never recommend. They have a reputation for easy move in since they are slum lords but being honest there's better units out there with less strict policies who uphold their promises on units and fulfill satisfaction. This is a trap house rental agency. DO NOT RECOMMEND FOR OWNERS NOR TENANTS! read more

Anna from JD home rentals Fresno,ca was very helpful , courteous and professional. Made the lease singing process a breeze.

So sad this app doesn't have a "0 star" or "negative star" button. As I predicted in my original review 7 months ago, my partner and I received an Unlawful Detainer notice on our door... JD was trying to evict us saying that we didn't pay them 4 months of rent. We have kept every single receipt of paying rent, and we even went inside their office to have them print us out our ledger AFTER they served us with the lawsuit and the ledger clearly stated that we paid rent for every single month we've been living there(since October of 2020) and the only rent that was "missing" was from a money order that I took into their office that THEY LOST and somehow it became MY fault?! We got connected with the best attorney I could've asked for at CCLS. JD tried to intimidate us and kept pushing us more and more but we wouldn't back down. Our case against them was too strong and they had nothing on us. We requested our rights as US citizens and asked for a jury trial after going back and forth with them for 3 months. Their attorney kept asking for a mediator and we made it VERY clear we didn't need a mediator because they had no case against us. When they finally realized that we weren't going to fold under pressure and let them try to scare us into giving up and just moving out, JD and their attorney decided to just dismiss our case because they knew they would lose in the jury trial we had scheduled. They might think this is done and over with, but it's not. We are in contact with an attorney who is helping us file a small claims against them at the moment, and I cannot WAIT to finally receive the justice we deserve from this POS Hovannisian family. Also, slight side note... this all started because our AC went out on July 9th of last year and they told me that it would take them over a month to fix. When I told them I couldn't wait that long because my emotional support dog had heat stroke twice within the first week of it being out and I couldn't live there with the temp being over 90+ inside my apartment, all they said was "well we have units with no AC and children inside of them"... like huh? So when I looked into certain laws and rights I have as a tenant in Fresno county, I informed them that I wanted to do a "repair and deduct" and the lady at their office verbatim said "we don't do that here, you have to wait till maintenance comes by and if you try to fix it yourself we will sick our attorney on you". The AC and heater went out on July 9th 2022 and didn't get fixed until mid/late October. This post is already too long, and I haven't even mentioned what's been going on with my upstairs neighbor, let's save that story for the next time JD tries to come at us against for no reason lol. read more

The most dangerous place for rent. Do not rent this apartments be careful people! The most harassing customer service from office and this people from office opening mail boxes and taking mails and packages. JD home rentals not fixing laundry washer and dryer for more than 2 years 4728 e Shields address not having any washer or dryer or Landry room or water in laundry room . This is a horrible place rent going up more than 100 $ each year. 3 weeks no one coming to fix cooler. Today customer service from JD home rentals told me that I must wait 3 more weeks so she may sand some one or not and she was laughing not paying attention on my request she ignored me Very bad customer service very harassing girl with abusive language read more

I just want to start by saying the entire application/ rental process has gone great for myself! Every time I have called about any updates on my rental, I have been greeted professionally and with much regard. I wanna give a huge shout out to Roxeanna, whom works in the Fresno office!!! Roxeanna, you have been such a pleasure to speak with. I'm in Hanford and so the distance doesn't always make things easy, but Roxeanna has gone above and beyond to help me through this transition. Every time I've called with any questions, she's always eager and happy to help. She has a positively wonderful attitude and I appreciate her time and patience so much! read more

I have been reporting for 6 months my bathroom sink was broke. I had a surface faint crack always I didn't think was a problem until I was cleaning it one day and it broke through. I reported it again today and a rude person Jocelyn raised her voice and told me I would get charged. I told her it was not my fault and she responded I didn't say it was your fault. I told her forget it when I move they'll keep my deposit anyway. I have seen people say that here. I'm planning to move this summer after close to six years there's so much crime now and JD is not pro-renter. I told the lady ma'am I'm not the enemy. Anyway be careful with JD read more

JD Home Rentals - Property Management Near Me - Fresno, California

Would give 0 stars if I could. Absolute slumlords. Don't rent from them! My AC had been broken for 2 months and the insulation inside is horrible. Constantly reaching 95 degrees inside and they laughed at me on the phone when I told them repairs were urgent. I told them it was affecting my health mentally and physically and they truly didn't care. In the process of sueing them at the moment and want to warn anyone thinking of renting with them. read more

I gave it ONE star because I had to. The service is shit, they never follow through when they say they will. I have been trying to reach management for TWO weeks now. Horrible, horrible, horrible. Please do yourself a favor and take your business elsewhere. Their properties are extremely dirty and the customer service at the main office is horrible. It is many young ladies with no customer service experience and very bad attitudes. read more

The day we tried to submit our 30 day notice, our rent miraculously was raised and they stated we owed over $420 due to underpayments. Their extremely rude and incompetent staff stated that notices were mailed out but their own records show we do not posses a mail key because our mail goes to a PO Box. It took them well into April, the day we attempted to submit the notice we were moving out, for them to realize that we were not paying the correct amount? And now our 30 day notice is not being accepted? My recommendation to anyone who takes a chance on these frauds is save your paperwork, collect your evidence, and document EVERYTHING!!! Luckily for us, we did.... It would behoove them to do like Frozen and just let it go because we're completely out already!!! NEVER AGAIN!!! read more

Extremely shady. The management is dishonest and is known for grabbing full security deposit even if your house is immaculate. They leave individual apartments deserted with garbage, pests, and furniture still in them creating dens for cockroaches and decomposition. We got our apartment fully cleaned and fixed since ours was one of those deserted units but they did nothing to exterminate the cockroaches, even after exterminating them myself with my own money, cockroaches still come in because the complex itself is INFESTED with cockroaches and they roam and enter your apartment in the dead of night, the cockroaches never go away since they both come from outside as well as through the adjoining walls transferring between units, and the complex does nothing at all to address it or do any maintenance pest control. There's ongoing mold. They make you have to pay rent through Walmart, and they charge you for the fridge which I never heard of. The landscaping, pools, and environment is desolate and neglected, there's screws and nails everywhere, they leave fire extinguishers laying in the plants in the hot sun, and general hazards for kids and pets. The mail is unsecured and gets stolen easily. The staff are the most negligent, conniving, and just plain shady I've ever seen. Even their Belmont main office is completely run down and it looks like the owners simply don't care at all about the business and they try to lock you in as fast as possible and then you're stuck and realize how inhospitable it is. The owners themselves have been steeped in lawsuits about the living conditions, pests, and telling laborers to 'look the other way'. They are known as one of the worst landlords in the state of CA. The managers will try to refuse your 30 day notice because they don't want to risk loosing out on their chance to steal your security deposit, you're best off giving them your 30 day notice and move out before the end of the grace period of the following month so that they can use your security deposit for the prorated rent from the 30 notice. You're better off living with your parents or going to anywhere else than here. It is NOT worth your money or your time. read more

Slumlords ... would not give a star if I could .. never fixed anything ... roof was always leaking ... needed a new roof and they always just put that toll stuff on it ... windows broken when we moved in they never fixed ... but when rent was due oh best believe they would send an eviction notice ... I left from there and they tried to nickle and done me for wear and tear I had lived there 12 years would not recommend, maybe only to my worst enemy read more

JD Home Rentals - Mold on ceiling - Property Management Near Me - Fresno, California

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I know someone that is still waiting on their home after a whole year of delayed! Deposit was given in person and got their home but were delayed for some "fixings" and update as of today, they got delayed AGAIN for the 6th time probably. Before that they went to get their deposit back but the employees said "oh it will be ready for sure this time!" But nope it wasn't 0 stars would've been nice to give, all these 4-5 stars seems to be written by their employees or something or paid to do so smh read more

Our shower had a leak and soaked our bedroom carpet, I called JD home rentals as they are the management company and they sent someone out to remove the padding under my carpet 2 days later.. it has been 3 weeks and new padding has not been installed. Our carpet is still lifted and I have a 1 year old crawling on cement. Now, our AC unit went out and it is expected to be 115 degrees this week, I called to tell them we needed someone to come out but they told me it would take 3-5 business days to send someone out... it has now been 7 days and no one has called or come out. The worker who answers the phone, Jocelyn, is VERY rude. They need better management and definitely need to be considerate about who they hire to answer their phones. If I could give ZERO stars I would. read more

I never had issues with them when I rented from them. Always took my repair request. They called or emailed me when they were arriving to do an initial inspection before the repairs. Rent is fair. I just hated the rent increase but that's everywhere. Overall 5/5 but that's MY experience. read more

Worst experience ever! I literally dodge a bullet. So unprofessional! So unorganized! There was only one nice person, she at least cared. Everyone else is literally poop. They make mistakes and then try to cover themselves and act like they didn't do anything wrong! This was the most stress I have ever been in! read more

1 star is generous. They are slum lords. Fresno is regularly in the 100's and they have the audacity to say that legally they don't need to repair AC units when they break? Nevermind that dozens of apartments within the same complex (Willow Lakes) are without any air. They gain government contracts by doing the bare minimum and then let the elderly and infirmed (and who knows who else) go without AC. The owner of JD Home Rentals will have to pay for it sooner or later. They aren't doing anything because they're flipping these places over to Section 8. All the people there paying FULL PRICE and have no AC should be reimbursed heavily. read more

Great property management always good with maintenance issues as well.

As someone who works in the housing industry, you would think I'd know better than to choose a place like this but seriously trust these comments!! This complex is a complete run for your money. They shouldn't even be allowed to rent at this point. They have no quality care for their tenants. They are the type of complexes that just take anyone to keep money flow but don't follow through with their own contract expectations. Report them! read more

Worst agency ever. Moved in back in November 2020. When I moved in there was a garage for the unit that I rent. However the door was damage from the inside and won't open. On the day I moved in, they told me they will get the garage fixed asap. It's been 8 months now and they have never came to touch the garage. Inside the unit don't have air conditioner. It only have a cooling fan which always blow hot air back into the unit. I try to reach them to fix it several times and the work that was done was garbage. I put in a work ordered for them to come and check it again in June 2021. One day the maintenance guy called me and said he will show up to my place at 2. I got home from work at 1:50 and waited till 6 and no one showed up. The next morning around 8 AM he called and said he was going to come fix the AC and I told him I was at work. I replied why he did not show up the day before like he was supposed to and he got pissed at me and hang up. It is now August and I haven't got my unit fixed. I called again today and talked to the maintenance office. The lady work there claimed that their worker came and knock my door on that day and I did not answer the door. I was at home waiting till 6! She said that I was being rude for yelling and stuff when she did not even take her time to listen to my side of the story. I told her that their worker called me the next morning when I was at work and I wasn't available. I also told her that why did they hire someone who did not show up on time and lied about stuff. She claimed that I was the lier because she have his location and miles. She then hang up on me. I have to called again to get my work ordered put in for the AC and the garage. Very disappointed. I pay rent on time so I expect JD Homes to fix their ugly attitude and keep up with their maintenance on time. Won't be renting with JD Homes for long. read more

I moved to a beautiful home remodeled in the west. Fell inlove with it immediately. Unfortunately the roof wasn't that great. But I did let them know. In one of the bedrooms it was leaking in and later turned into really bad mold. Horrible horrible. It did take them 1 month in a half to actually fix it, but it got done. You have to be on them to get the job done, but it gets done. Was a process to get this roof fixed and now I'm happy cause I got a brand new roof that does leak which means no more black Mold If you are clean, you shouldn't really have a problem. If you are dirty, then that's something you wanna fix, and maybe be a lot more tidy. They do fix things. Downside is it takes awhile for someone to come out but if you are on it, then it should be no more than a week in a half to wait. I think JD home rentals is trying their hardest, but maybe they shouldn't rent out to dirty people if anything. Little by little they are fixing up their homes. read more

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I remember when I was looking for a place all my close relatives recommended me not to go with JD. A lot of it had to do with the bad reputation this renter has but office staff and management has come to show that they are improving. I believe you, as a tenant, need to learn how to communicate and not be disrespectful to the staff because they are human and they're not able to guess what you want or they won't be able to please everything you expect. Whenever I need to go into the office I've been helped by great staff that show patience and truly try to understand a situation and guide you the correct way. Thank you to Día & Edwin for always being helpful. read more

Quality Control needs improvement. Take more time cleaning and insuring an clean residential rental.

This property management is nothing short of slum lords ... please don't ever rent from them and save yourself the headache ... and if you choose to anyways ... just saying ... told you so ... they won't fix anything but try to charge for below par living conditions. It's actually very sad what they do to their tenants. read more

I received a notice on a Friday.called them that same day only to be put on hold for ever and when they did answer told me that the department I was trying to reach was closed.she was no help at all.come Monday I'm calling as I'm typing this review an I been on hold for 21 minutes..didn't even care to ask what my call was regarding or any thing..horrible customer service.. read more

Let me start off by saying that they will take your money, blame the tenant, and even laugh at you. Since I started the application process with them back in May 2020, they have been rude. But because I was pressed to live somewhere, I moved into a JD unit. WORST MISTAKE. The apartment we moved into wasn't clean. We got here to do the initial inspection and get the keys and we handed the male employee the money order and now we are screwed over because two weeks after we moved in, I am told that they never received that $600 money order. After speaking with Desirae, Ana, and Paloma, from the office, I am finally ALLOWED to speak to Whitney. Took three days after I began leaving messages (multiple times a day) for me to finally be able to speak to her. How did I manage to get her attention? I had to let Saraí know, yet another employee giving me the runaround, that I WOULD NOT be giving them a dime more UNTIL I spoke to Whitney myself. And bam, within twenty minutes I get a call from the infamous Whitney herself. Money hungry company. I'm told she is the main person at JD but her voice recording says she's from Accounts Payable so I don't believe I spoke to the right person, main person, because surely the head of the company would be able to work something out with their new tenant since I ALREADY gave them the money and THEY misplaced it. I have given this company $600 deposit, $600 July rent, and $160 pro-rated rent for June. For some reason they cannot find my $600 rent money order that I handed to their employee at the apartment that I was moving into. For anybody moving in, take a picture or record yourself handing their employee your money because they will play you for a fool and claim they never received it in the office. For all I know the employee cashed it out and kept it for himself and I'm stuck to pay an ADDITIONAL $600 if I want to stay living in this SHITTY apartment rented by the SHITTIEST company. I don't know how many other people have been put through this but I will call this company out in their bullshit. At this point I just want this nightmare to end and I want to be done with this company but I was told that even if I move out tomorrow, next week, or I give my thirty days, I will owe the company $780. CAN YOU BELIEVE THAT!? I was told by Whitney that if I give my thirty day notice I have to pay $600 rent UPFRONT, for those 30 days even though I already paid the freakin rent for June and July but THEY misplaced my money order. No matter what I try, to move out today or in 30 days, this company is STILL going to take more money from me ON TOP OF LOSING MY $600 money order. The fucken audacity. I have kept it cool while talking to the people in this office because trashing gets you now where but I'm so done with this company. Whitney ALSO told me that they will for sure take some money out of my deposit once I move out because that's "protocol". ARE YOU SERIOUS?! The apartment WAS NOT move in ready, but like I said, I was pressed to find a place. Lesson learned. The hard way unfortunately for me. I hope who ever in this company that kept my $600 for their personal pleasure can live with themselves knowing that they're taking advantage of tenants they are supposed to service and help in the middle of this COVID pandemic where many of us have been laid off and don't have an extra $600 lying around. Also to note, after I finally got to speak to Whitney on the phone, she rudely hangs up on me and when I try calling back TWICE, it goes straight to voicemail. If that's the kind of rental company you want to put up with, JD Home Rental is for you. Unprofessional people that run this company yet still want to take more money from their tenants. 0 stars, not 1. I'm posting this on Friday, July 10, 2020. read more

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If I could give less then 1 stars I would they always have you on hold the women in the office are super rude and sound like they hate there lives and jobs they are far from professional and the apartments have roaches and the just paint over nails just overall incompetent would not recommend renting read more

Customer service is horrible. Private owner that lives next to JD Tenants and when trying to reach out to JD Home Rentals regarding their tenants, We are ignored and act like we don't exist. Very rude and lack of documentation on their end makes it challenging to work with them. read more

pay attention to the reviews....this place is the worse. unprofessional in every single way. how do they stay in business. now they only do month to month rentals. so they can raise yor rent @ any time and if u rent a house they don't take care of 1 single thing. they said they're not responsible for heating water electricity ect ect. if yur on a well water system the renter is responsible for everything and anything. this company is beyond ridiculous. i don't recommend this place even to the homeless. the owner should b ashamed but nope, he has no soul.... read more

JUST DON'T DO IT! The Maintenance department is terrible! I should have known from when I got the keys the 1st day I went over all this stuff that NEEDED to be fixed with Lucy she reassured me that everybody would be here to fix things on Monday because it was a Friday I called back on Tuesday because nobody showed up they stated there is not even a work order for any of the stuff. My toilets were clogged up From the previous renters and it damaged a lot of my stuff inside of the restrooms when the maintenance man finally came he snaked the bathroom and sprayed dirt and/or s*** all over the bathroom and then try to clean it up with my towel then hung it backup like I wouldn't notice. He only cleaned off the mirror with my towel the rest of the bathroom was splattered s*** everywhere and he walked out like if his job was done. Due to the rain there is a ginormous leak In the kitchen over MY stove I called them about it they said it would take about a week for somebody to get back to me and it's the nastiest colored stuff leaking over my stove where it's damaging my towels and my stove. Overall this is the worst rental experience I've ever had to deal with After receiving my keys, I thought "after they come and fix the stuff on Monday Hopefully I'll never have to deal with them" because I pay electronically and I don't really need much but there's something wrong with this place every week which forces me to call them because I refuse to dump my own money into something I don't own And they clearly don't care about their own property or the person who's spending their hard earned money to live in it. I don't have a attitude when I call I'm really chill and relax and I try to be on their level understanding that they have to take calls every day but either way they signed up for this job so they have no reason to be rude disrespectful or spit attitude at someone who is literally just trying to not have their stuff damaged due to JD's homes. And if you are reading this and you work for JD Homes DO BETTER train your staff better either that or treat your staff better because they Reflect TERRIBLE management! read more

They're just the worst! First day I was supposed to move in they said sorry come back next week because the carpet had been ripped out by previous tenants. I assumed that they were going to replace it but it wasn't and when I moved in right away I could tell that it had not even been shampooed. I was only supposed to stay for a few months so I didn't bother saying anything. Because of financial difficulties I ended up being there 3 1/2 years. During that time my apartment flooded 4 times, I was threatened with eviction just as many times, my stove never worked and it was never fixed and same for the shower. Although a flooded apartment is an emergency (imo) I still had to call and set up appointments to have someone clean the carpet. By the time it was finally done the carpet had basically dried on it's own. When I moved out they kept about $150 from my deposit because I had not had it professionally shampooed. Evn though when I did my final walk through I was told that the carpet was going to be replaced since it was so old so there was no need to worry about that. So my guess is that the disgusting carpet is still there. Any little thing and they threaten to evict you. Once they had misplaced my rent payment and they gave me a 3 day notice. Another time they didn't show up to a scheduled pest control appointment and I had to get to work so I left and again they gave me another 3 day notice. If I'm ever that in a financial bind and in need of an apartment I will turn to craigslist. I would take my chances with craigslist rather than rent from JD home rentals read more

Not reliable. Poor communication. Poor customer service. Do not care for their residents well being at all!! All about their money!!! You need to know someone in the office to be treated somewhat decent!! I would never recommend them for no one... if I was able to give a zero stars I WOULD!! read more

Our process to get approved was kind of rigorous but overall Blanca had awesome service and let me know what I needed and got it done. the staff was helpful and very friendly. I'm happy as of now . Waiting to get approval. I like the way I've been treated and I will update as my process with them goes on. read more