I had a Saturn Vue towed to Certified. As a first-time customer, I was a little apprehensibe...I…read morewas hoping ratings by customers were accurate. I was presently surprised. When I called, the phone rang several times, so I figured I caught them at a busy period and hung up planning to call later; 30 seconds later my phone rang and it was Chris from Certified calling me back..WHO DOES THAT? Chris was pleasant and apologized for missing the call. Anyway, my experience was fantastic. They were quick to diagnose and respond back; I would describe this outfit as fair and honest. I'm not a mechanic but I am fairly knowledgeable and do some of my own repairs; you can trust these folks...I mean it.

I have been taking my vehicles to Certified Auto for about 18 months now. Took my F150 in for an…read moreoil change and tire rotation yesterday. Called same day and they gave me a time to come in and it was done in 45 minutes. They beat the prices of other places and did a great job! Great value and great service. Highly recommend.

I have taken my cars to Scott's garage over the years, that I trust him vs any other mechanic…read more Scott's garage has only one stall so you need to get a appointment in advance to see him. Some times if you show up really early like 8:00 am, he'll try to squeeze you in. His prices are cheaper then most garages. He doesn't try to upcharge you on repairs like alot of other places do. I would recommend him to my friends and family. Don't take my word for it, try his service for yourself.

Brake fluid was rapidly leaking, got me in very fast. Amazing staff, very kind, very quick!!read more

Can't say enough good things about these guys; 5 stars only because we can't give more than 5…read more Here's my take on the auto repair business; there's 3 key things, two of which are very hard for the layperson to access. 1-Diagnosing the problem. 2-Fixing the problem. 3-Being honest about what needs done. 1-Jeff has many years experience and is excellent at diagnosing the problem. Obviously some things are easier than others; e.g., the brakes grind, you need brake pads; other noises or symptoms can be much harder to figure out. He's a master at figuring it out and won't give up till he has. 2-Fixing it. This is what every professional shop can do. 3-Honesty. This is the most important one - yet the hardest one for the layperson to assess. e.g., Did your brake job really need rotors too or would just pads have been enough. Did you really need that new radiator or was it just a hose that was leaking? Did you really need all the tie rods and ball joints and suspension links replaced or would've ball joints been enough? ...etc, etc. Sooner or later there will be times where a less-than-honest shop can oversell a repair for extra labor and parts dollars. And the layperson will never know. This is where the trust comes in. I am absolutely convinced Jeff is as honest and straight a shooter as there is in the car business. He'll tell you what your car needs and not oversell repairs you don't need.

I took my car here and they literally said "take your car across the street" extremely rude workers!read more

Great customer service. Very honest and helpful. They don't keep you waiting forever. I recommend…read morethem to all my friends.

I've used Ray and Mikes for 30 years , great service. I appreciate what they do…read more Hard to find Mechanics you can trust.

I love this shop. As a woman, I feel like a lot of places try to upsell, over inflate prices, or…read morefind random stuff to replace. Mike K's auto doesn't do that. They're honest, treat me with respect and kindness, and are genuinely helpful. I've taken my last car and my current one to them and call if I have questions and they always have time to research, compare prices, and help me understand. He even tells me if it's a super simple fix and recommends when he thinks I should do it myself vs spending the money at a shop.

I am impressed with Mike K's because my auto problem was electronic and they recommended me to…read moreSimmons Auto Electric rather than having me come in and sit and wait and they possibly could not troubleshoot the issue anyway. Who does this? Obviously, someone who isn't just out to make a buck and doesn't care about the customer. Mike K's are honest people.has

Amazing service! Came here in need of a last minute repair. Got us all fixed up within an hour and…read moresent us on our way. Very friendly as well! Will be returning when needed.

Great quality service. They did both my front brakes, were honest about not needing to do the rears…read moreyet, and found the source of the weird clunk in my wife's jeep. Note I could have gone someplace much closer to our new home, but I drove 30 min to take our vehicle here for a reason!

I give them a zero. Don't waste your time with these guys. Overpriced and under deliver. Charge me…read moreover $400 in labor for new brakes and resurfacing rotors. Parts were less than $200. My brakes still sqeek when I back up the car. Fast talkers. One and done. Never going back.

Great service I will be back....... this is what Gary wrote when he asked me to write a review. He…read moreasked me for my phone to get to the link. He wrote that as he was "helping" me get to the site. This is false! This is my review I wrote on MR. MUFFLER Google review... 9/17: Got my car repaired there this weekend. I shall see how it holds up. Scary after looking at some of these reviews and knowing they enter a review for you. I'll see in a few days, weeks, months how things hold up. But I see from reviews they do a lot of price gouging. I'll call around to see the cost for my repair to see if I got hoodwinked. Update 9/28: I am at a different shop right now about my car. They said they would have charged $800 less than Mr. MUFFLER. And Mr MUFFLER spray painted the exhaust pipe under my car as well as left weld stuff under the car. I have pictures. They have high ratings cause they enter their own reviews. They left the cap to my headlight on the transmission. They left the break cap off but why. They didn't need to do ANYTHING with my break liquid. Call BBB, sate of mi attorneys general office, corporate office and the news. Gary said they spray painted the pipes so they don't rust. Ummmm.

More than 2 decades ago, I found the BEST service, the BEST price and the mechanic I trust and rely…read moreon to fix "the issue". There is no better problem solver than the owner of this business and staff. Don't be surprised if there is a wait. I'm not their only customer who relies on them. They're awesome and worth the wait - that's why there's a line.

Drove my car into the shop at around 10:00 AM for a sound coming from my brakes, they were busy, so…read moreI left the car, signed and estimate sheet and they said I would be getting a call. Got a call around 3:00 PM, told me they had not yet got to it and wondered if I wanted to leave it overnight. I said I didn't and was informed it would be in in a bit and they would call me about the repair. Never got a call back and looked up the hours they close at 5:00. Drive up at 7:30 PM to check that my car was locked up or inside.....no car in the lot or in service bay......did someone loan it out or drive it home or is my car stolen with my registration and garage opener inside it... I'll be back in the morning