So I had to return the shoes I bought today. I was greeted by Brandon, such a kind and helpful…read moreyoung man. I was assisted at the register. Fortunately I was able to order the same shoe and the size I need. It will be shipped to my house. Thank you Brandon for making my return a quick and easy one. Your energy is unmatched and I hope your supervisor makes you aware of my appreciate.

During my recent visit a couple days, I had an unpleasant interaction with a new Assistant manager…read more, who I understand is a newly appointed Assistant Manager. Unfortunately, she came across as rude, dismissive, and unprofessional, and did not provide me with the information I needed about the shoes I was interested in purchasing. Her attitude felt condescending and impatient, which made me feel uncomfortable and disrespected as a customer. From my experience, it seemed that she may still have a lot to learn about customer service and leadership, as her behavior did not reflect the professionalism expected from a management position. I also couldn't help but feel that I was not being taken seriously, and possibly even racially profiled, based on how she interacted with me compared to other customers.

Gotta give credit where it's due and these guys handled their Doernbecher drop today like champs…read more They made sure that all the people that were there the night before got in the order they were there and didn't let a bunch of people that tried to cut get in front. Wish more shoe places made sure to take care of the people that put in the effort to get there early instead of reward people who try to take advantage. Will make sure to cop even the non hype stuff I want here cause I'll for sure support businesses like this that do the right thing! First time I've been to a drop and they ran it like this so it' made a positive impression on me.

This place absolutely sucks. They NEVER answer the phone, or they just pick up the line and then…read moreimmediately hang up. Corporate needs to close this pointless location. The people who work here act like you're bothering them by simply entering the store. Close down already, I'll never return or even try to call this worthless store.

The store was remodeled looked amazing. They had such a great assortment of shoes. Sales team was…read moreamazing Jaylin, Jerica, Alejandra, Samaria were so helpful and sweet. They had so many shoes on sale to. I recommend this place they have an amazing team.

So i had given up shopping in stores, especially clothing and shoe stores becauee they never have…read moreanything my size i didnt see any clothing my size but i wasnt shopping for me so ill let them slide for now. I was pretty amazed just at the fact rhat they actually came out with the size i wanted so ill take what i can and run with it. Thank you to the guy that helped me out because the first time i walked in the store noone even looked my way. If i am ever in desperation mode again and need a pair of shoes ill definitely be back.

One of the chillest Nike stores I went to. The area it's in is really nice and the employees have…read morealways been super helpful. Also helps that I live down the street from here lol Hoping they get all of he drops I'm looking for

This Nike store is always organized and well stocked. I have been here a few times with my family…read moreand always had good luck purchasing something we need. Customer service is friendly and helpful. Never had a bad experience here. Last Sunday we came here to get shoes for my son after a beach day in Manhattan Beach. Sometimes they have sales specially during the holidays.

Lots of positives here. I was helped out by an associate named Ryan, and he was extremely…read moresupportive and welcoming with questions I had regarding World Cup and product knowledge. Associates were overwhelmed with customers, but were definitely prepared for the challenge that comes with customer service. When I inquired about the differences between jerseys he explained exactly what was the difference between the two options, ultimately I went with the player version for Mexico Home and I love it! It was amazing watching Ryan multitask with service on the register, customers asking about sizing and for shoes. He was wearing a cute put together throwback adidas outfit with a blue jersey, baggy pants, and vibrant red shoes. Adidas has an outstanding employee in Ryan! I will be back, thank you!

Customer service is horrible. Online showing store opens at 10 AM. Employees decide not to open…read moreuntil the entire mall to open until 11

Great staff, they are super cool people. Sheikh needs to do better and take care of their employees…read morestore is hot asf feels like the heaters on.

Staff was super helpful. 5 stars for customer service but 0 stars because it is too hot in there…read more It was significantly cooler right outside the store in the mall but when you walk in the store it's like a sauna.

Daughter n I did the Run n Recover today w Dialed Health and Runner's Hiii ! Was our first Cold…read morePlunge and we were ambivalent at first but then did it twice ! Very refreshing after running in the hot sun ! Everyone was super nice too! You all were amazing! Thanks all and Lululemon !!!

As a first-time Lululemon customer, I was extremely disappointed with my experience. I purchased a…read moresweater that was very expensive, and when I got home I realized the security tag had not been removed at checkout. This is a basic step that should never be missed, especially for a high-end brand like Lululemon. To make matters worse, I live about an hour away from the store. This mistake now requires me to make an extra trip solely because of an employee oversight, which is very inconvenient and time-consuming. With gas, traffic, and my personal schedule, this is not a small inconvenience. I called the store to address the issue and spoke with the manager. While the manager apologized, that was the extent of the response. This was not my mistake, and simply apologizing does not make up for the inconvenience, time, and effort this has caused me--especially as a first-time customer. When customers are paying premium prices, they expect careful attention to detail and a smooth checkout experience. I feel that some form of compensation should have been offered, given that this situation was entirely avoidable and due to staff oversight. Employees should be more careful when handling expensive merchandise. This experience left me frustrated and disappointed, and it has definitely impacted my first impression of the brand.

Service, Selection, and Value. Tim is outstanding, patient,…read morehigh-charged and high energy. Thank you.

Phenomenal experience. Best customer service you're going to get…read more This Culver City location is a true gem. What I also like about it is that they have a lot of the popular designs in stock. If not, they will order it for you. I highly recommend for any big and tall men. It's definitely a good starting point if you're looking for business casual, or just regular clothes, check this store out!