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    Services - JD's Southside Music

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    Alamo Music Center

    Alamo Music Center

    3.8
    (63 reviews)
    $$

    If you are looking for a new guitar to buy online, the first place you should checkout is Alamo…read moreMusic Center out of San Antonio, TX. Let me tell you why. There are so many things to consider when buying online. You need to know that the people you are dealing with are honest and honorable. You will not find better people than Chris McKee and Cooper Greenberg. They are the best. You also want to make sure the people that you talk to are guitar experts. Just check out Chris' and Coopers' You Tube channel, Alamo Music Center, and watch their informative and entertaining guitar review videos. You will come away impressed by their expertise and knowledge. They want to make sure you select a guitar that meets your criteria and your needs rather than just trying to sell you a guitar. You want a store that treats the customer with respect and bends over backwards to make sure a customer is satisfied. I can vouch from personal experience that they know how to treat a customer right. I have purchased guitars from some of the biggest guitar places in the US and none of them come even close to meeting all of the criteria I have listed above, except for Alamo Music Center. I have purchased my last two guitars from them and will always go to Alamo Music Center first. Check them out and maybe like me Alamo Music Center will become your favorite and go to guitar store. Pro Tip: When they have a sale pay attention and peruse the inventory for your next guitar. Their deals are fantastic! Thank you, Alamo Music Center!

    I have purchased several acoustic guitars from Alamo Music through the years and each transaction…read morehas been smooth and flawless. My most recent purchase was for a used guitar with a face that only a mother would love, but that was okay with me. The entire purchase was done entirely by text and their representative, Cooper, answered all of my questions, some of them nitpicking, patiently and completely. The price was fair. Response timely. He even sent me pics and a video of him playing it. So helpful. While I have bought guitars and gear from other online outfits Alamo's service takes the prize. Highly recommended.

    New Braunfels Music

    New Braunfels Music

    3.5
    (6 reviews)
    $$$

    This review is well warranted. I dropped off my prized European custom archtop for set up to the…read moresister company Hillje, who in turn delivered it to New Braunfels Music. it had buzzy frets and bad spots. Just yucky Travis, the technician called me to let me know he would be doing the set up and he gave me pointers on guitar strings and recommended a set of Elixers. He inquired about the way I played. Travis set up the heck outta my guitar. The intonation--- perfect. Action -- could not be better, nice and smooth. He also polished it and oiled the fretboard. On the invoice, he commented: "restrung with perfect jazz gauge finger style with a light touch, cleaned conditioned fretboard." Indeed! This is the best set up I've had and I've been playing 40+ years! Plus the overall service was excellent and at a fair price! (Totally different experience as compared to my experience with Guitar Center with my 6 string bass.). I would also they did a good job for my sax adjustments. This a really good company. Travis ia a most excellent technician. Highly recommended!

    I like to bring my musical instrument repair and purchases to local businesses as often as possible…read moreso I like to frequent New Braunfels Music. First of all the employees there are super chill and friendly. I'm just starting to learn the bass guitar and they never once made me feel inferior due to my lack of experience. I have a bass guitar already and it needed a setup so I brought it into the store. $65 bucks for the setup and around $20 for new strings. Competitive pricing. The setup seemed good but then about a week after the setup my strings started buzzing. I brought it back in. The tech looked it over and knew exactly what the issue was - cold weather. The rapid weather change we had made my neck bow ever so slightly that the strings were too close to the frets. Since I had just got it worked on, it took him like a minute and he adjusted it and now the bass is rocking perfectly. I also was interested in a Blackstar amp and NB Music is a dealer. They can order equipment for the brands that they carry and the prices are as good as online or other big box music shops. I wanted a specific guitar amp and they had to check on availability as they didn't have this particular model in stock. Now this is my only complaint about the store, they never called me back. I messaged them on Facebook messenger and then they replied quickly that the amp I wanted was discontinued by the manufacturer. I like the place a lot. They carry in stock mostly the affordable models but carry some of the upper end stuff and if you want really high end, they can order it for you. I will continue to be a customer!

    High School Music Service

    High School Music Service

    3.5
    (11 reviews)
    $$

    SCAM ITS A SCAM YALL RUN TO A DIFFERENT STORE WE GOT A…read moreFLUTE FROM HERE FOR MY DAUGHTER FOR 6th grade, now she is in 7th grade and decided to move to orchestra to play Viola, during the summer brake i went to return the flute and they recommended me not to because I will lose "my credit accumulated" i specified that i didn't needed the flute anymore because my daughter did not like band and maybe wanted to move to orchestra and play viola or violin , guy there even wrote it in a paper of how much money i accumulated and the instrument i wanted, so I decided not to return it and took the flute home, after 2 months of paying for no reason, when I went back to get the Viola they say oh NO you can't transfer the credit from band instruments to orchestra instruments. so now I needed to start a new contract if i wanted the Viola. i don't appreciate being lied to now i lost my money.

    My son started band this year and we have used this location to service his clarinet and purchase…read morereeds, etc. Over the past 10 months of so, I've been in the shop an around 4-5 times. Only once can I think of a positive experience which was one I dropped the instrument off for repair about a week and half ago. This was the only time I was not talked down to or made to feel uncomfortable. I've played clarinet for over 20 years...I'm not dumb regarding what I need, etc Today will be my last visit to this store. In early August, we overhauled his clarinet with new pads. My son had some bent keys and things that needed to be addressed recently, but I was surprised to see one of those things was 4 new pads in less than 10 months. I mentioned it to the individual assisting me and he was like no that's normal, etc. He became very condescending towards me. From my experience, that is not normal, so I am within my right to question it. The older gentleman on the back just kind of nodded his head and didn't make any comments. As I was reviewing the receipt with the repairs and examining the instrument, he walked over to the door and stood in a semi confrontational stance and stared at me as if to hurry me up and rush me out of the store. Go to another shop that will appreciate you, your business, and not talk down to you.

    JD's Southside Music - musicalinstrumentsandteachers - Updated July 2026

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