I've had the privilege of knowing Abbas Selgi and visiting Terra Nova Violins for nearly 10 years,…read moreand throughout that time, he has consistently provided truly exceptional service, craftsmanship, and expertise. Whether it's repairs, instrument setup, or helping musicians find the right instrument, the level of care and professionalism is second to none. Terra Nova's collection of instruments is outstanding. I purchased a beautiful Paul Hart cello along with a Pierre-Yves Fuchs bow, and both have exceeded my expectations. It's rare to find a violin shop in Texas that carries instruments and bows of this caliber. As a private cello teacher, Terra Nova Violins is the only shop I recommend to my students and their families. Their rental program is excellent, and they offer a wonderful selection of quality, affordable student cellos that are properly set up and ready to play. I know my students are receiving instruments that will help them succeed rather than hold them back! If you're looking for a shop that genuinely cares about musicians at every level, from beginners to professionals, I cannot recommend Terra Nova Violins highly enough!

Abbas is a true man of the trade, he has an unwavering commitment to his clients as someone who has…read morebought sold and traded with him over the years I cannot express how much I can recommend him and his shop. I only get my bows re-haired there and I only deal with him. Symphony players and my own quartet all take our instruments to get serviced by him. He can turn the most impossible looking instrument into playing gold. For anyone looking to rent he has the best quality for the price, for anyone looking for a professional to buy consign or sell he will be completely 100% transparent with you! Abbas (owner) and his crew are second to none in the San Antonio Area! You can spend hours in his shop and STILL find something new. I am going back for a case myself and a few more repairs.

SCAM ITS A SCAM YALL RUN TO A DIFFERENT STORE WE GOT A…read moreFLUTE FROM HERE FOR MY DAUGHTER FOR 6th grade, now she is in 7th grade and decided to move to orchestra to play Viola, during the summer brake i went to return the flute and they recommended me not to because I will lose "my credit accumulated" i specified that i didn't needed the flute anymore because my daughter did not like band and maybe wanted to move to orchestra and play viola or violin , guy there even wrote it in a paper of how much money i accumulated and the instrument i wanted, so I decided not to return it and took the flute home, after 2 months of paying for no reason, when I went back to get the Viola they say oh NO you can't transfer the credit from band instruments to orchestra instruments. so now I needed to start a new contract if i wanted the Viola. i don't appreciate being lied to now i lost my money.

My son started band this year and we have used this location to service his clarinet and purchase…read morereeds, etc. Over the past 10 months of so, I've been in the shop an around 4-5 times. Only once can I think of a positive experience which was one I dropped the instrument off for repair about a week and half ago. This was the only time I was not talked down to or made to feel uncomfortable. I've played clarinet for over 20 years...I'm not dumb regarding what I need, etc Today will be my last visit to this store. In early August, we overhauled his clarinet with new pads. My son had some bent keys and things that needed to be addressed recently, but I was surprised to see one of those things was 4 new pads in less than 10 months. I mentioned it to the individual assisting me and he was like no that's normal, etc. He became very condescending towards me. From my experience, that is not normal, so I am within my right to question it. The older gentleman on the back just kind of nodded his head and didn't make any comments. As I was reviewing the receipt with the repairs and examining the instrument, he walked over to the door and stood in a semi confrontational stance and stared at me as if to hurry me up and rush me out of the store. Go to another shop that will appreciate you, your business, and not talk down to you.

11-12-2024 @ 10:38 am Arrived at this business to get our…read moreYamaha Guitar restringed! I was immediately greeted! Mr. Guzman inspected my Guitar and advised me that the Guitar was in good condition but the "Bridge" had a slight separation and would have to be repaired soon. He called over a Colleague who confirmed the assessment. Both showed me exactly where the bridge separation was located! Mr. Guzman gave me a recommendation of a business that could repair the Guitar! Instead of a full restring I asked to replace the one that was broken. Mr Guzman did a great job and retuned my Guitar. Great Customer Service, Expert free assessment of my Guitar! I highly recommend this business. PS: I have a Bachelor's Degree in Management plus I have been trained in two culinary schools, managed restaurants successfully, I've taught exemplary customer service to wait-staff, I've waited on tables and had my own successful catering business. I am now retired and look at things from the other side of the Apron. Blessings!

They did an excellent job of explaining & repairing my nieces flute. They also had a loaner that…read moreshe could use while it was being serviced.

Larry is an amazing Lieuther. I'm a beginner but his setup turned my new LP copy into a great…read moresounding guitar. Bear is also very knowledgeable about all things guitar. No judgement, just real nice folks. Makes it easy to pick up every 5 minutes and play. Thanks guys!

Very professional and knowledgeable team! If they don't have it they can get it. Absolutely love…read morethis place for my son's musical needs.

UPDATE: someone from Alamo Strings reached out to me to say the contracts are stored digitally and…read morethe originals are destroyed. Also that I can exit the contract with no penalty. I do believe at the store I was told the paper was securely kept at a different location and wasn't digital storage. I believe the person who contacted me about the digital storage is correct but that definitely wasn't fully explained. Also why can't I do it online if that is the case? I gave two additional stars on their review because of the quick outreach but still don't like giving my Social Security Number on top of all the other info. And have no idea why a third relative is necessary. Also if this was better explained at the point of sale it would have eased a lot of my frustration. ORIGINAL REVIEW This place is awful. We were sent there by my child's elementary school. It was the only choice we were given which makes it so much worse. They have very poor business practices. They require a social security number which they keep written down which is very poor security practice. Also they require spouses name address phone and an additional relative's name, address and phone. I understand checking my drivers license and keeping information including credit card on file but all of this is unreasonable. Further it definitely should not be kept on a single piece of paper. Further we are renting because my daughter has never played violin and she may hate it. But they require a 32 month contract! This is for fifth grade, yet the contract goes through the end of seventh grade. That is also not reasonable. The staff were also rude. When I complained and questioned these things I was told I could purchase the instrument out right if I didn't like it. Again this was the only option given to us by the school. The owner appeared on the parents meeting zoom call. If he is going to work directly with the school he should have better business practices.

We went here to look for a rental instrument for my son. He is just starting to play strings and…read moreneeded to try out the different instruments to make a choice and to have a viola for his lessons. We were helped right away and the person working was very knowledgeable. I was happy with the service overall and the expense of the rental versus having to buy outright. They have a great program in place for all the local schools.

Music shops always have their loyal customers and their "haters". I'm a longtime loyal customer of…read moreSpacetone. The owner has been a fixture in the musical community for decades and knows how to treat people to establish long term relationships. This is primarily a guitar shop and has a nice variety. Vintage to modern and inexpensive to "I may need to take out a loan". The prices are always competitive with the market norms. The vast majority of the stock is used gear. So, if they don't have what you're looking for today, it may be there tomorrow or next month.

These guys are really good! Great selection, service, and great prices. I wouldn't even consider…read moreshopping at the big box stores. Spacetone is simply the best!

Spectacular service and outstanding work! We brought my son's marching baritone to Allegro after…read morethe bell was accidentally stepped on during practice. They fit us in on a Saturday without an appointment and had it repaired and looking great in no time. Everyone was incredibly professional, friendly, and detail-oriented, and the quality of the work was excellent. It's obvious they really know their instruments and take pride in what they do. We've definitely found our go-to place for instrument repairs and maintenance. We'll be back for annual tune-ups and anything else that comes up. Highly recommend Allegro Band Services!

I initially had my instrument sent to another shop for evaluation, but after speaking with Jason…read moreand being told he was interested in taking on the work, I had it shipped back so he could handle the repair. That meant paying additional return shipping out of pocket just to get it to him. Before drop-off, Jason reviewed photos and quoted the job at around $995 with an estimated turnaround time of about 3 weeks. After that, the experience went downhill. From December through April, I had to repeatedly follow up just to get updates. Communication was almost entirely initiated by me. Early on, I was told things were "looking promising" and that he'd be getting to it soon. Weeks turned into months with little to no progress. At one point, he said he should have more time over Spring Break and expected to finish it within a couple of weeks. That did not happen. After months of waiting, I was finally told there had essentially been no progress and that he would not be able to complete the job due to other commitments. So to summarize: * The job was accepted with a ~3 week estimate * The instrument sat there for several months * Communication was inconsistent and mostly one-sided * The work was never completed * I incurred additional shipping costs based on his willingness to take the job That's not how a business should operate. If you take on a job, you should either complete it in a reasonable timeframe or communicate early and clearly if you can't. Letting something sit for months and then backing out is not acceptable. This cost me time and money that I didn't need to lose. I could have left it with the original shop and had the work completed, but instead I trusted this process and ended up back at square one. Based on this experience, I would not recommend this shop to anyone who values reliability, communication, or follow-through.

The Texas Violin Shop is amazing!!! Samantha, Esteban, and Crisann made me feel like family right…read moreaway. I had not played my violin in years because it needed repair. I could not find someone I trusted to care for my very old instrument. I walked in to the shop to look around and was immediately inspired. Crisann helped me to get a rental so that I could try it out and they offer the first lesson for free which is amazing! Samantha was able to get my violin repaired and ready to play again! The prices here are unbeatable! Tal has been an inspiring instructor and I am learning a lot from him. He is a patient instructor and guides in a positive manner. Lessons are fun here. If you are looking for a new instrument, needing a repair or looking for lessons, this is your place. The shop is cute and lovely. Thank you to the Texas Violin Shop team for helping to open my heart again to playing the violin.

I have literally contacted and visited most of the violin stores in San Antonio, and wow! Texas…read moreViolin Shop is number one by a mile! Immediately when you walk in the door you realize this isn't your regular Violin Shop! Chris and Samantha made it the best experience for my daughter and I almost as if we were family. Their customer service, skillful knowledge, and unbeatable rental prices made it impossible to not leave without a violin! They teach lessons and are part of a music community! The terms for rental are not only extremely affordable, but they maintain your violin to make sure you sound your very best! They are a violin one stop shop!