Staff was professional and polite . They made me feel comfortable and made sure if you need…read moresomething they took care of it. Had a CT Scan done . It was quick and easy. This is my first time coming here . I would highly recommend them. Thank you to all the staff you go above and beyond. I be back if I ever need your service again.

This review is for the experience my wife had recently in the Poway location. Having read several…read moreunhappy reviews, we were a touch concerned about the referral from our regular HMO, but we were reassured by their advance screening, by phone and by internet. The scan went quickly, the results were promptly reported and the staff was calming and welcoming. The only reason this is a four rather than a five is that parking is tight.

Yes, they helped me with my x-ray problem and saved me several thousand dollars. The problem was…read morehandled professionally and quickly. Thank You Jim

Don't buy anything from Southwest imaging, they are the biggest rip offs. They are liars, cheats…read moreand will miss represent what they sell you, their service doesn't exist. We bought a complete X-ray system for our urgent care from Ralph sales man in Southwest Imaging. He will promise you the world with his boss Jim the Owner. But be aware of these two cheaters. Southwest Imaging promised us the digital X-ray, we ended up with a fake software version that's never worked. We had to install ourselves and had to call other people to help us troubleshoot. They took a month trying to install the equipment we bought, and it was never done right. Our X-ray has been acting up for 5 weeks, no one can help us, they just give us the run around, they are cheaters, and they should never be in business. We finally got to speak to Ralph (the sales guy) and Jim the President after we threaten them with our attorney. So now they want to charge us for shipping the part tube, and charge for labor, they claim the warranty will cover parts only, no shipping and no installation, but wait they can't show us where they read this. The contract says full warranty labor and parts. Run away from Southwest Imaging, they are nothing but trouble.

New Life Ultrasound is a really cool experience. My wife and I have come here multiple times, have…read morealways been treated great and the techs that work here are extremely nice, friendly, and very accommodating with the schedule. We had Brienna today for our 30 week scan, and we had a fun opportunity to see our baby in 3D! Highly recommend that add-on. We'd recommend any new parents to come and get this done!

Highly recommend going here if you are wanting an ultrasound in between OB appointments! Inquired…read moreabout pricing online and within 10 minutes I got a call back with great info and pricing and was able to schedule over the phone with Natalie. Going in for my appointment I selected the Wellness Baby package and Janèe explained the add ons to us. Janèe did a great job of making us feel so comfortable through our ultrasound and got so many great pictures of our little one. Can't wait to come back throughout this pregnancy for more check ins!

They continue to be one of the worst companies that I have ever dealt with -- do not, under any…read morecircumstance use this company- one of the managers (Lindsey Walsh) said that she would talk to the Dr and get back with me- after I called HER BACK 2 weeks later she said that someone should have called me- they didn't

Avoid! Avoid! Avoid! Got referred here and it was the worst decision that ever happened. I had to…read morerepeatedly call them just to get an initial intake. They did not return the phone calls emails and it seems like every time I called it just went to voicemail. Finally after about four weeks I got somebody on the phone and the answer was oh sorry yeah we were gonna send that out, but I think there's something wrong with your email, There wasn't. Finally went to my appointment got seen was told that I needed to fill out a 40 question mental health survey in order to get a secondary appointment. When I left, I said please send the email. I will fill it out and send it back to you Before you close today. Didn't get the email waited today and then called and got the same voicemail. Got somebody on the phone the next day after I repeatedly called them and they said oh they'll get a message to the clinic manager and get it sent over ASAP. That didn't happen. My wife started calling she got somebody on the phone. I think after about the third day and they promised her we would have the email that night. It never came. His doctors office has the worst staff or just the doctor doesn't care. If you're there for pain relief management like it says they string you along and I wasn't even asking for medicine.

I had a very active childhood which has lead to my current conundrum...my body is getting back at…read moreme for all of the stupid things i did to and with it for several decades. Oh so many injuries have caught up with me. I've been to multiple Imaging Healthcare locations over the years but this is my preferred one. The staff has changed many times in that duration but the quality of care has not. The front desk person always greets you when you arrive and verifies that you have completed the necessary online check-in process. The wait times always vary but I've never waited an exorbitant amount of time for my appointment. The technicians have dealt with have always been polite and professional and most are quite friendly. I prefer to get imaging here because all doctors and clinics are able to pull scans and reports even old ones from one place. I do not need to get access or copies for follow ups or new doctors.

One-Star Review: Unprofessional Staff and Abusive Managerial Follow-Up…read more I am filing this review due to two distinct failures at the 3939 Ruffin Road, San Diego location. 1. Staff Misconduct: On May 6th, I witnessed a receptionist treating an elderly, disabled patient in a highly disrespectful and dismissive manner. The behavior was abusive and unacceptable, prompting me to file a formal complaint. 2. Managerial Misconduct (Regional Manager Michelle): The follow-up from the Regional Manager, "Michelle," was worse than the initial incident. When I called back to express dissatisfaction with her flat, initial handling, she: Called me by the wrong name ("Paul"). Explicitly minimized the witnessed abuse, claiming it was just my "mistaken perception" because the patient "had no issues." Became unprofessional, agitated, and volatile when I challenged her "damage control" tactics, accusing me of "talking over her." Tauntingly encouraged me to escalate the complaint to corporate. Conclusion: This experience shows a fundamental failure in customer service, from the front desk to executive management. Regional Manager Michelle's behavior confirms a culture of minimizing patient concerns and protecting poor behavior. I have escalated this complaint to the corporate office and strongly advise caution if you plan to use this facility.

Watching Our Baby Grow Before Our Eyes. Thank You, Esperanza!…read more From the moment we found out we were pregnant, my husband and I have been coming to Unique Ultrasound. We started with a 2D scan, but as soon as we experienced the 3D/4D scans, we knew there was no going back. Seeing our baby in such detail felt like we were really meeting him even before birth, every little kick, movement, and even facial expression! Week by week, we watched him grow. I'd heard that after 34 weeks, it's hard to see much, but we kept coming at 35, 36, 37, 38, and 39 weeks and every visit was magical. When he was finally born at 39 weeks and 4 days, I couldn't believe how perfectly he matched the ultrasound images, his hands, his movements, his little expressions...everything! I feel so thankful for the memories we captured even before our son arrived. Now that I am holding my baby in my arms, I feel an overwhelming sense of gratitude. I want to say a big, heartfelt thank you to Esperanza for showing us the best moments of our baby and making this journey unforgettable. Unique Ultrasound gave us a way to connect with our little one in a way I will cherish forever.

We arrived at 3:50 for out 4pm gender reveal, there was 12 of us. We ended up waiting until 5:10 to…read moreget a room. The kids were thirsty sitting out in the heat as the waiting area was packed and they didn't even have any water or anything to offer. They tried to tack on extra fees at checkout with items that were already included in the package. The only reason I'm giving 2 stars is because the ultrasound tech was very sweet. Unfortunately I will not be recommending or returning.

My back is hurting. I go to doctor. Get an e-ray . Need an MRI…read moreBack is still hurting. Call to get MRI. I wait over a month. Get two phone calls to confirm. A couple hours before procedure. I get a phone call. Someone called out sick. You are cancelled. Well my back still hurts and I will never use this place of business again. Thanks for the commitment to help your customers.

I was referred recently for an X-ray by a specialist. He chose this business instead of Scripps…read morewhere I normally go. I had gone through this group prior when they had a location in Carlsbad which closed several years ago. I was disappointed when they were gone. My experiences there were good so I hoped for the same. When I called to make an appointment and check to see if they'd receieved my referral the man I spoke to said I needed to just walk in for my X-ray. So several days later I did. The line was really long and the waiting room was full. It seemed as if they were short staffed. The woman at the desk was rushed but friendly. I filled out my paperwork and returned it. Then I waited. People just kept coming in so she couldn't process my paperwork for some time. The wait was quite long until the line died down and she could get to me. I waited a bit longer and was taken to the back. The xray tech who helped me took several images with different angles and I was on my way. It was easy, but the wait was a bit excessive. I don't live close but maybe the key is to come in when they open?

The best experience doing various blood tests at Quest. On time as per scheduled appointment,…read morebeautiful, clean, great views of Escondido mountains and the sweetest and kindest 'vampire', Vania from Mexicali (who was able to find my difficult to get vein in no time). I feel like at a spa I guess is all about perspective! First time great experience.

If you don't have an appointment don't even bother! i arrived at 9am fasting and it's 12 and i have…read moreyet to be called! Instead of maybe doing 2 appointments then a standby for example they just don't care and leave appointment holders waiting! I personally will never return here!!!!!