We used DA in the past for our kitchen and bathrooms and always had a positive experience from the…read moreworkers, designers and quality of materials they use. When it came time to get rid of our bathtub and change it to a walk in shower, we did not hesitate to call them. We can not be more pleased with the outcome. from the friendly and competent workers to the the design and workmanship that was done. Again, another positive experience for us.

Drew Green is the kind of contractor who confidently tells you the wrong information and then…read moreblames you when things go wrong. He repeatedly made things up to justify his own mistakes. His crew was clearly untrained to do the work he sold us, and then he ghosted us after making our bathrooms WORSE than when they began. He said they'd be back "next week" but we haven't heard back from him in over 6 weeks and have to find a replacement contractor now. We wanted to like DA, but the deep carelessness of both Drew & his crew made the whole process miserable. He holds the warranty for our HOA's roof, so he gets a lot of business here and has a lot on the line with his reputation. We hired him for an initial $6k trial project to make sure we worked well together; there was another $12k on the line if he did halfway-reasonable work, yet he completely phoned it in over and over. Short list of specifics: - Drew regularly ignored text messages for weeks and failed to provide basic information that we asked for, even after reminders. - When the crew showed up, they did less than half the work that was on the invoice, then told us they were done with it ALL and left without letting us inspect the attic. They "finished" a scheduled 2-day project after around 4 total hours of work (which would have made the project cost $500/hour/person). I made them come back for the second day of work and they redid nearly everything. - Drew promised 10-14" of cellulose attic insulation, but we ended up getting cheaper fiberglass in hit-or-miss piles as low as 4". - I asked why they blew fiberglass instead of cellulose; he told me the ceilings "couldn't handle cellulose." I asked why he originally promised cellulose in that case; he said he "must have meant fiberglass" and that it's "comparable." But it's not comparable; it's completely different and has numerous downsides that we were specifically trying to avoid. Our HOA manager later confirmed that cellulose was a fine choice and that Drew could have used it. - We wanted to upgrade our rusty old bathroom fans that rattle and make noise, but the new fans he picked off the shelf (without any of our input whatsoever because he couldn't be bothered to ask) are even louder than before. They emit 94 decibels, which is as loud as a lawn mower (and louder than a vacuum cleaner); running these fans for more than 1 hour would literally be a NIOSH violation. - Drew argued that the fans were acceptable and were "in the contract" even though he never even asked us what fans we wanted (and the contract didn't specify a fan). Then after he left, the crew said "wow, it is a loud fan" when they thought we couldn't hear. - We weren't quoted for the cost of the building permit which turned out to be an extra $200+ surprise. His controller Jane was the only good part about the process; she was competent and responsive, so at least we were able to pay them on time for this nightmare.