You move once every few years MAYBE. For someone who contacted this company 2 months before my move In date. Everything was planned out, they would show up @9:30am (for extra money btw). Fast forward to my move in date . 9:45a I get a call saying the truck "broke down" and it going to be a few hours late. Fast forward to 330pm 2 people show up. 2 ppl who clearly were high as could be, ask if I lived on the 2nd story. I said yes, they said "we're gonna back the truck up well be right back." I swear I was lying about this next part.... THEY NEVER SHOWED BACK UP! They came and left!!!! I get a text at 8pm stating the people quit and there's nothing he could do. S T A Y. A W A Y. A T. A L L. C O S T S. read more

Jeffers Moving & Storage Company - This is our conversation over the course of the day... - Movers Near Me - Cincinnati, Ohio

It was a terrible experience! Run as fast as you can! Our furniture was treated terrible! It looked like it was sitting in a filthy warehouse. Three chairs were severely damaged. Two dressers were severely damaged. Desk was damaged. They only delivered half of our furniture and then charged us more to receive another load. We never did get back all of our belongings. We did not get back our drawers to our queen bed, our dryer, our antique stereo, or our collector art pictures. read more

Do not use this moving company. Here's why: Jeffers Moving was supposed to move me into my new home Monday, June 23 between 9:30 and 10:00 am. I called to confirm that they would meet me at my storage unit that morning. They said that yes, after they unloaded items on the truck that had been sitting on it over the weekend, they would be there. I waited and waited and they called me two hours later to tell me that there was a problem with the steering in the truck, and that as soon as they fixed it, would call me. I waited and waited again, and my next call (around noon) I was told that they were about a half hour out from meet meeting me. By 3:30, I was getting angry and discouraged, and called them to find out what was happening, and NOTHING. My repeated calls went straight to voicemail. By 4:00 pm, I realized that I had gotten blown off and wasted my day (I had taken off work) and time and that my move was NOT going to happen. So unprofessional and unreliable. I was given no explanation. I am writing this review so that this doesn't happen to anyone else. read more

Don't waste your time looking. Use these guys. The driver was friendly, professional, and I didn't ever feel like I had to keep an eye on them. My stuff arrived quickly, with nothing broken, the price was fair as well. Book them if you can! read more

ZERO STARS! BUYER BEWARE! I MOST CERTAINLY DO NOT RECOMMEND THIS COMPANY!!!! They have STOLEN several items that they were supposed to be "moving" They now are unable to get into contact with and refuse to return any phone calls! Such a joke of a company and the things that were taken are not able to be replaced. read more

The team walks in first thing for an overview of all the items to be moved, with a very obvious and inappropriate verbal and physical response of disgust and irritation, to both us as EBTH employees and the homeowners. This makes everyone uncomfortable, unhappy, and the situation unpleasant. It is not professional, nor does it make anyone's job or situation any easier. It is the job to be providing the service. They successfully moved almost all of the items for us professionally and smoothly, but apart from that, the attitude was not friendly or professional. As EBTH-ers and the service that we are providing for the homeowners, this makes it unnecessarily difficult on us to deal with, being coordinators between your teams and the clients we are doing a service for. EBTH uses your service frequently, and we would really like to continue to do so, so I wanted to bring this to your attention to be aware of for the future. read more

I took off work to help my father move with this company and they didn't show up when they said and then call 3 hours late saying they were tired and weren't coming until the next day. The next day comes around, I had to cancel all my meetings to be there and they are a no-call no-show. The man who runs this company, Joe, must have no conscious as he manipulated my older father who is disabled and he knew my father's lease was up the weekend he was supposed to come and my father had no way of moving out of his apartment and was then stuck getting kicked out of his apartment with no way to move the furniture to the new place. This is not a real business and to my understanding, this guy took this company over from his father and all I have to say is that if he was my son, I would be ashamed especially as there are multiple one-star reviews all saying this is the same behavior coming from this man and his "company". I would leave 0 stars if I could. Please go somewhere else read more

If I could give Jeffers Moving 10 stars, I would! Due to last minute bailout of my own pickup person, I missed the designated pickup time for an estate liquidation purchase (very limited hrs on a Saturday, 2 days after the sale...way too tight of a deadline) and I really needed the sofa for something special. So I needed to quickly arrange for pickup and/or delivery of one sofa from the estate sale warehouse to my home early the following week. Both the sale site and the estate liquidator warehouse were within a few miles of my house, and I really tried to work something out with the estate sale company. I left messages over the weekend after missing the Sat. pickup time, no answer, no return call, no one available until Mon. I then got an email response from a very nice customer service rep. I was hoping they would let me pick up from their warehouse, and I really thought they would work with me, especially since they were charging me almost as much for delivery as the cost of the sofa! They had already processed delivery payment, it had cleared my bank. I didn't expect a refund...I just needed to get the sofa to my house, whether I picked it up or they delivered it. After a lot of emailing, I finally got a "no" from the estate company on Wed. for an inquiry from the weekend! Customer service said it was set to be delivered, no delivery time or date. Long story short, their customer service person tried to be helpful, but she could not get them to answer her or budge. I offered to come get it, was told it couldn't be done, no flexibility at all. I left at least 5 vm messages that were not returned. I even called the sales dept (did not tell them what it was regarding), figuring they would at least get back to me as a potential customer for an estate sale. But no response! So now my "bargain" couch cost a LOT to deliver, and I had no guarantee of delivery time except a 10 business day window. Enter Jeffers Moving, whom I found on Google. By chance, they did a lot of work with the estate liquidation company. They were AWESOME, from beginning to end!!! Joe (one of the owners) responded to my email with a return phone call immediately. I was also able to return several calls to him and he answered IN PERSON EVERY time; very very good communicator and great attitude!! That kind of personal attention is almost unheard of these days. Generally you have to wait several days for a return email, and can't seem to ever get through to a real person. Anyway, Joe coordinated the whole thing for me. The delivery WAS possible, and luckily he knew how to get through to the right people. The two guys that delivered the sofa were so nice and respectful, professional, went out of their way to make it easy on the customer (me!) and really cared about protecting my house as they completed the move. They also did a lot of extras for me at the house, moving my old sofa, etc. for which i was happy to pay. (Btw, the estate company would only guarantee delivery to the DOOR, not inside the house!) I've worked with a lot of moving companies in my line of work, and Jeffers gets 5+++ stars in my book! Fast, reliable, great attitudes, good communication...got to talk to a real, live person every time. Can't ask for more than that. I didn't save $$ on the move, but for the extras Jeffers provided it was well worth it. I will be using them again! Excellent servce! read more

First contact with this company went great. Was able to set them up last minute to move my belongings. Pretty confident the job would be done in 2.5 hours but it ended up taking 3 hours. I had everything packed and my bed was already disassembled for them. Little more than I anticipated on paying. Was told they would work with me on the cost if it got to high but that never happened either. The men that showed up to move my stuff were very nice and polite but not very professional looking. My understanding was that if something was broken or damaged during the move that the company would first try to repair it and if that didn't work they would replace it. I called several times and left two messages about a broken item. Not once did I get a return call and when I did finally get a person on the line tall they said was they would schedule something to have it looked at. It's been almost 3 weeks since I moved and nothing has been scheduled. Luckily I was able to fix the item myself. read more

I was scheduled to move on Saturday, July 23. The service was horrible, and it was a nightmare. They never showed! I called and called and kept being told they were on their way. They had confirmed to show between 8 and 10. After at least 5 phone calls from me, I got a call at 2 pm saying they were heading to lunch and would come after that! Horrible service! Not one single apology. They are an embarrassment. After the no show, I called Two Men and a Truck and they showed up within the hour and got the job done professionally. I should have called them in the first place! Stay away from Jeffers! read more