They do a great job of installing & are a big help when a problem comes up with a carrier.read more

From the owner: The Choice is Clear...Crystal Clear! Your Local Authorized DIRECTV Dealer. Residential and…read morecommercial entertainment experts. Applications Include home, apartment complex, hotels and lodging and institutions. We have provided legendary customer service for over 15 years in all of Central Region. Call now and take advantage of free residential installation. Mention code Website and receive additional savings and special promotions. We are looking forward to serving you!

Consistent drops for no reason. Their tech support is as useful as a room full of monkeys throwing…read moretheir keyboards. I work for an isp, unfortunately my apartment complex got rid of them for ICS. If it was occasional outages I would get it that's normal. But every freaking day it drops for no reason multiple times a day. Unless they fix their issues (highly doubtful) i refuse to pay for more than their free service. Truly a terrible experience

Poor quality work, started off with putting in our new fiber optic internet at the Subnet drive…read moreapartments in Ames. At first, they worked well on the equipment but had larger issues installing the internet services, they keep trying to fix it but seems like there's little progress and they have deactivated our own personal router. If you're looking for a good quality internet service, they are not living up to their value currently. Greatly disappointed. Would not recommend

I absolutely hate CenturyLink. Everything about them--the customer service, the website, the login…read moreprocess, the setup process, the cancellation process--just sucks. It's like they go out of their way to make every interaction as painful as possible. Setting it up was a nightmare, and expensive too--around $140 just to get started. I figured, okay, fine, that's the cost of doing business. Within a year, my bill went up three times. I said, okay, fine, maybe that's just how it is. But now? Now they're just making up fees out of nowhere. I got an email last month saying my modem lease fee is increasing to $17 starting March 7, 2025. Why? Who knows. It's the same modem I've been using since day one. If anything, it's old and should be getting cheaper, not more expensive. Then another email comes through talking about some "Facility Relocation Cost" fee coming soon. Relocation? Who moved? Not me! Why am I paying for that? Right now, I'm paying $81 a month for the same basic internet that started at $70. I don't game, I don't stream heavy content, I don't download huge files. Just regular internet usage, and yet my bill keeps creeping up for absolutely no reason. I swear, ISPs are the biggest scam in existence. If I had any other decent options, I'd be gone yesterday. Anyways, I wrote all of this to say; why is it so hard to cancel services? I'm looking for a customer service email and can't find anything. The chat bot isn't working, the website is glitchy, and they're an internet company. Y'all should have the best computer scientists, software engineers, etc. Bro, don't piss me off.

I help my brother with all his bills, I am his POA and payee. We tried to set up service with…read moreCenturyLink in Sept 2025. They told us that someone had to be there from 8am-5pm, so my husband waited for them all day. I showed up about 4:45 PM, and he said nobody ever showed up. We checked the phone line and it didn't work. We called CenturyLink right away before they closed, and sat on the phone with them for about 2 hours between different departments. They never resolved our issue. We told them that the phone line was not working. I told them that it might be a faulty phone jack, and they told us to call back the next day. I told them that I would not be able to call back the next day because I have work and school. My brother had no phone, so he had no way of calling them the next day. Now that I'm out of school, I am trying to set up service for my brother again, so I called and made another appt for tomorrow, Jan 13, 2026. I got a text from CenturyLink today saying I had to cancel an old account before I could set up service for the new appointment. So I called to cancel the old account and they told me I would have to pay all of the backpay for a service that was never set up. I told them I would not be doing that and asked for a supervisor. I spoke to Russell, and he said that I would have to pay all the backpay as well for a service that they provided. I asked him, "What service?" And he sat there in silence and then told me that he'd be looking forward to me calling back for whenever I needed future service. I informed him my brother had a severe mental impairment, but that did not seem to matter to him. I told him that there would be no future service, and to cancel both the old account, and the new order. I told him I would be disputing this through any credit bureaus if they send it to collections but that we would not be paying for a service that they never provided. We hung up, and I set up phone service with a different company for my disabled brother.

very upset over losing fox local, KLJB station for a whole year. Over contract dispute No apology…read moreor offer of credit. Midwest Illinois can't watch any Chicago sports! Only thing Dish says is to call KLJB and complain. They don't care customers are real upset

Continues charge me and uses threats and says nobody will believe me because they don't have it…read morenoted on the account. Reps disconnected the call multiple times. worst customer service ever, super rude and unhelpful. I have received the worst service with century link than any other company.

Terrible customer service, if you leave a message you'll never get a call back, if you go to the…read morestore make sure it's before 5 cause they close an hour earlier than posted. Not impressed at all might as well do everything direct with DISH

I spoke with them at the fair and they promised to call back within 2 business days and after a…read moreweek we called them back and we're told the same thing. Still to this day have not gotten a call. I contacted them regarding another issue and they got really rude on the phone. I WILL NEVER do business with these shady people who promise to fix everything!

Over 20 years spent with these guys and the last 3 phone calls were absolutely junk. Going straight…read moreto YouTube and can't wait to rip that dish out!!

DIRECTV has met its demise and are cash grabbing as much as they can as their ship sinks into…read moreoblivion. Streaming won't save them because of their outsourcing Customer service to Asia and beyond. As a loyal DIRECTV customer, I carried my service from townhouses to a home since 2014. It kept going down hill, losing the only channels I watched and losing my local channels for months on end because they were too stingy to pay the networks to keep them. When I was down to 1 channel. I cancelled. They left me on and kept billing me. I did this 3 times and decided to pay to the end of the current month only so it couldn't roll into the next. May 2024 was current and covered until 5/31. They cut off my service May 12. Now the 3rd world country is calling my cell demanding payment for May and June. They can pound sand. Arrivederci DIRECTV!

Great Sales Team, Great Customer Service, Knowledgeable Service Team, Wide Variety of furniture and…read moreappliances.

From the owner: The Best Entertainment On Television Starts With DIRECTV At Zone Home Entertainment. At Home Or On…read moreThe Go, On Your Tv, Laptop, Smartphone Or Tablet Device (Content/Channels/Functionality Varies. Data Charges May Apply), DIRECTV Satellite Tv In Iowa Brings You The Biggest Sports Match-Ups, The Best Family-Friendly Programming, And The Latest Hollywood Hits And The Tv Shows Everyone Is Talking About. And With Access To Thousands Of Titles On Demand At Home Or On The Go, DIRECTV From Zone Home Entertainment Gives You More Of What You Want, Everywhere, Every Day (Access To Available DIRECTV On Demand Programming Is Based On Package Selection. Actual Number Of Titles Will Vary. Additional Fees Apply For New Releases. DIRECTV On Demand Requires A Broadband-Connected HD Dvr (Hr20 Or Later) And A DIRECTV Cinema Connection Kit.). Order The #1 Satellite Tv Service In The Country, And Get The Best Channels For The Best Price. Call Zone Home Entertainment, A Local Authorized DIRECTV Dealer, And Order DIRECTV Today!

If I could give this place 0 stars, I would. My apartment complex contracts out through them for my…read moreDirecTv service (that I had 1 year prior to moving into my complex). First off, they charged me $300 to come plug in 2 of my receivers, despite the fact DirecTv offers free moving services. The last month my service has been in and out. They want to charge me $50 just to come out and look at it. Once again, when DirecTv would do this for free. Not to mention, they lady who always answers the phone, Sarah, I think her name is, is completely rude and in and no way shape or form helpful. She also never try's to make anything right. She has a no-f***'s given attitude. I'll be calling DirectTv tomorrow to hopefully get out my contract just so I never have to deal with these people again!

These guys are Pro's! Best picture ever on even the older TV. It's nice to run into a service…read moreprovider who delivers.