Where do I begin…read more... Everyone HATES the dentist. And if you say you don't, you're lying. Let's start with the front ladies, the head honcho's, Angela and her team. They're the smiles and faces of Dr. Brei's office. The ladies work with your busy schedule, throw you on a cancellation list to get you in sooner, are fashionable, friendly, and funny! The staff- I'm talking assistants, hygienists, technicians, anyone who is in scrubs is the real deal. I could have three people's hands in my mouth (I know, sounds gross) and be thinking, "Why in the world would they want to do this for a living?" yet, they couldn't be happier and will literally talk about how much they love what they do. I can't chime in so I just nod and say, "Good" Dr. Brei makes going to the dentist feel normal. My 2022 goal is to put me first, which means- I have to face the truth ... I've been putting me OFF which definitely includes the dentist. I could dread the dentist but because of Brei and is his team, I feel as good as one can in the dentist chair. 10 out of 10, you need a dentist- I highly recommend. Also, Delta Dental is out of network so co-insurance is higher but guess what... I'd go to Brei and Co. with insurance or not because a good practice is HARD to come by. Sincerely, Once called bug's bunny because of my chompers. And PS. I hate carrots'

I saw Dr.Schneider this time. I thought she was great. I really liked the hygienist, too, I've been…read moregoing to that practice for several years, and all the hygienists have been professional and friendly. I recommend this practice.

The dentists, technicians and the entire staff are caring and kind professionals. Allie made sure…read moreI was comfortable during the process of replacing a crown. After the novocaine wore off I had no pain and the crown fit perfectly! I highly recommend SABINO HILLS FAMILY DENTISTRY!

I've been very pleased with the professionalism and quality of care I've received. They cooperate…read morewell with my insurance and seem fair-priced as well.

Love this office staff is super cool and very careful and caring highly recommend also there is a…read morelady there that owns a card shop with her husband she washed out my eye

We are new patients to this practice, although we are certainly not new to the orthodontic process…read more We previously received orthodontic care from another provider in Tucson, so we have something to compare this experience to. My biggest disappointment with this practice has been the lack of communication and customer service. There is absolutely no communication regarding upcoming appointments--no confirmation texts, phone calls, or emails. On one occasion, we arrived at the appointment time we believed we had scheduled, only to be told that our actual appointment was scheduled for a later time. A simple courtesy reminder or confirmation would have prevented this confusion and inconvenience. The orthodontic services themselves have been average--nothing particularly exceptional or above and beyond what we have experienced elsewhere. I understand that this practice may have a large patient volume, but it often feels as though everything is left entirely up to the patient or parent to keep track of. This is especially disappointing considering that many of the patients are minors who are in school, meaning parents or guardians are ultimately responsible for making sure they get to their appointments on time. In my opinion, basic courtesy communication--such as a reminder text, call, or email--should be the minimum standard of customer service, particularly in a practice where appointments are so important. Overall, we have been disappointed with the level of communication and service. Orthodontic treatment is a significant commitment, and patients and parents should feel that the practice values their time and makes an effort to communicate with them. Unfortunately, that has not been our experience so far.

I want to give them 5/5 because they are professional, clean, kind. I also wanted to give them a…read more2/5 because 1) even though all of the assistants were kind, their job as the suction and water application is very important and can actually make or break an experience and I didn't enjoy being gagged, poked unnecessarily, and having to swallow the dirty dental water with chemical/tooth fragments in it and 2) my care plan changed mid second appointment under nitrus so they had to oxygenate me for my signature and then give me nitrus again to complete the work and the additional tooth. 3) I was never actually shown my xrays while they discussed the care plan and I think some attention to detail might have avoided the reason I am ultimately unhappy. My first visit I was told we would be working on 4 teeth and watching one, and we would be separating those into two visits. They did the bottom teeth on the first visit, where I expressed concern about my top retainer not fitting me when they do the work at the next visit. They told me not to worry and that it would be fine, just to bring the retainer so we could make sure it fit correctly. They also said they can do retainers and said they could straighten my bottom teeth for me (I have a permanent retainer there but they are only slightly crooked and I wasn't asking about that). I was in the chair probably 3.5 hours for both visits. When I showed up for the second visit - I reminded him about my retainer and that I brought it in, he said okay, no worries we will try that at the end to make sure it fits correctly and that they could make it fit if it didn't. They got me started on nitrus and were tinkering in there for a while and then he said alright so we actually need to do this other tooth that we were only watching but you can come back for that and now we're gonna be watching this other (random) tooth too. Unfortunately, this made me a bit skeptical because I don't understand with the x-rays and the full inspection that took HOURS the first time, why we wouldn't be aware of this. This conversation all took place while I was already on nitrus and they'd been working in my mouth a while. They said we have to bring you off the nitrus to get your signature to do the other tooth if that's what you want to do. I said fine, I wasn't really wanting to come back so soon, do it. I wasn't wanting to do a third appointment after they said I'd be doing two and not have to come back a while. The cost of that would obviously go up to pay for a repeat of the nitrus and whatever else. They had me sign the paper and put me back on nitrus. Then when it was finished he asked how my teeth felt, I said good I think (they had to give me more of the numbing agent because I was feeling again and so I couldn't feel much of anything until the very next day around noon, almost a whole day later) but that I just wanted to make sure my retainer fit because it cost me a lot to get them this way. He said ok grab it and we'll try it on but followed up with there's no guarantee it's going to fit. WHAAT... no. That was literally the opposite of what had been said. I was told to bring it, so that we could ensure it fit. So yeah, I wanted to love this office and ive been telling everyone to go and that they're awesome but upon writing the review I think the niceness and cleanliness gave them more credit than maybe they deserved. That said, I'd have been more upset if they'd made me come back later but I also think they are inconsistent with what my needs are and left me feeling like it was a used car salesmen type business. Everything with my teeth feels healthy and good. But my retainer doesn't fit how it should and I didn't like the change of tone from it will fit to it might not and that's just the way it is, but we can make you another one and fix your teeth again.. $$ and also adding more teeth in to work on that weren't mentioned at the original care plan. Including a new tooth to "watch" when the one they said they were watching was one they wanted to fix after all. This was not a terrible experience, just could have been better. For improvement, I recommend more training for the assistants, and more consistency in the care plan for the doctor I saw. This office was beautifully maintained, clean and comfortable.

I have a horrid anxiety issue with dentists. I'm a Clinical Therapist by trade and I can't even…read moredeep breathe or meditate my way through the level of anxiety I get going to the dentist. That being said, I just had my initial appointment with Dr Abraham and I couldn't have felt more at ease. He offered several different ways to get my teeth taken care of while managing my wild anxiety. He was very patient, gentle and kind. The insurance person there was amazing, made you feel like you've known her your whole life and all the office staff were very kind and welcoming. I'm surprised to say that I'm looking forward to working with them all and I'm so grateful I found Dr Abraham and this practice.

My mom came from out of town with what she thought were 2 missing fillings. Doctor Brimhall and…read morecrew were quick in responding to our need and scheduled an appointment with her. During the visit we found out that it was part of her crown that was missing. Dr Brimhall provided a fix that would allow my mother to continue her visit and was willing to provide as much information as needed for her dentist at home. My mother had nothing but nice things to say about Dr Brimhall and everyone in the office. They were so friendly and helpful.

Dr. Brimhall provides professional, honest and comfortable dentistry. Terri, his hygienist, is…read moreexcellent. We have used this office for many years and recommend it highly.

Best dentist experience I've had in Tucson so far, and I've tried a few! Dr. Purdy and the staff do…read moreexcellent quality work, good prices, and fast service. My new family dentist and my teeth haven't been this good in a long time.

I've been going here for a lot of years. Everyone that works there from the office staff to the…read moretechnicians and doctors have been very nice and friendly. I now see Dr. Icely. He is patient and explains things very well. He is caring and considerate when working on my teeth. I've had checkups, cleaning, crowns, a dental implant and a bridge done there. They have an emergency number if you have a problem over the weekend or when they are closed. They aren't afraid to refer you for care if you need something they don't do. I'm typically seen within a few minutes of arrival. I'm very happy with the service I've had there.

My daughter loathes the dentist and this is the one establishment that puts my daughter's mind at…read moreease. The hygienist Leondra was not only gentle while cleaning but thorough. She is the best and deserves a day off with double pay or be considered a trainer! Kudos to Leondra

My kids have gone here since they were babies. I love the staff. They're helpful, pleasant, and…read morealways greet you with a smile. Dentists and assistants are kind and welcoming, making for a great visit each time. I highly recommend.

We are both here for our teeth cleaning. every 3 months. I…read morethink today is also the annual x-ray day. We both have the annual package that includes every thing and 20 pct on what isn't covered On time and glad to be here.

The most stress-free dental experience I've had in years, thanks to a wonderfully talented doctor,…read morecaring staff, and beautiful setting. Having had extensive procedures in several other parts of the country (including several crowns and an implant that were well done by my previous provider, in San Diego), I was unsure I'd find an office in Tucson that could match the level of expertise I've had elsewhere. Dr. Mitchell made that simple -- he not only has excellent depth in general and aesthetic dentistry but is also just an incredibly nice person. I'm someone who experiences major anxiety in the chair, and I've found Dr. Mitchell's easygoing demeanor a huge relief. I also appreciate that the hygienist is extremely respectful and patient-focused. For instance, I'd had my last bitewings eleven months before, and before my arrival, she had noticed that and double-checked with my insurance to ensure I was eligible, but more important, she also asked me if I would prefer to have them a little early or wait until my next visit. It's completely refreshing to have the staff ask what the patient wants, instead of trying to push services or products. Another major advantage is the office itself -- located on Grant Road (north lane, next door to Black Rock Coffee, just across the street from the Mercedes Benz dealer and slightly west of the post office), the building has ample covered parking, and the interior capitalizes perfectly on stunning views of the Catalinas, with several exam chairs facing straight out to the gorgeous scenery...just another way to feel relaxed and happy in a place dedicated to making you flash your best smile!