We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

Reading the great reviews, it's hard to reconcile them with my experience. Maybe this change in…read moreservice quality is recent? Or perhaps my experience is just an outlier? In any case, this was absolutely one of the worst customer service experiences I have ever had. Vinnie never turned up on time (promised to come by between 3-5, turned up at 6:30 or later, twice) , no update to say he was going to be late, did not fix the problem and left it in a half baked state. After repeated attempts to contact him I sent a text asking him to give me the part number that needed to be replaced so I would get someone else to finish the job since I had visitors staying with us and needed the DW fixed asap. . At that, he called back to say he was not feeling well (I told him to take care of himself and his family , just tell me the part number!) and insisted that he would complete the repair free of charge and refund money already paid, and if he was not well he would get someone else to come by and finish the job, and promised to call back with an update the next day - no update as of day 2. Waiting to see how this ends. But, as of now, my recommendation is to stay as far away as possible, Servue is not worth the aggravation. Update: he called (after I texted) to make an appointment for next day between 10-12. Next day he called at 11:30 to say he is running late, new ETA around 1. Did not work for me, but, looking at silver linings, at least he called! Saga continues...

They came out and fixed my dishwasher with ease. Efficient, honest and timely! Highly recommend.read more

They were able to fix my microwave when it's not working and they were efficient and helpfulread more

I had the problems with PTAC Islandaire . Technician came for diagnostics, and I paid more than…read more$200 for visit. I have agreed to pay for repairing but nothing happened after that. I called many times, but result was zero. Don't ever think to call the company for help. Mikhail, Staten Island.

Precision has helped me with several appliance issues with…read moreexcellent results. They are very responsive, efficient and knowledgable. Pricing is transparent and reasonable. Highly recommended.

I've had John to my apartment twice in the last few years for both my washer and my dryer…read more Excellent communication and punctuality both times. But most importantly, incredible knowledge and experience. Quickly diagnosed the issues both times, repaired them, and also EDUCATED me on how to clean and take care of my appliances regularly to keep additional problems at bay. Highly recommend!!

Amazing and fast service ! He fixed my fridge in under 1 hour! He was also very professional !read more

Ola was patient with me as I tried to understand his offering. He came to the house, diagnosed the…read moreproblem and we were able to get the fridge back up and running the next day. Would recommend any day as the first call to make.

My Whirlpool dryer is 16 years old. When it broke, I thought that was the end because it was so…read moreold. A new dryer really wasn't in the budget. I called Astre Appliance. Larry was punctual, professional, friendly and highly competent. He explained what the problem was and fixed it for a reasonable price. I highly recommend Astre Appliance repair.

side by side freezer leaking water onto the floor. contacted astre appliance repair service and…read moremade an appointment for the next day. Larry arrived promptly, provided a diagnosis and price quote. completed the repair quickly. very professional demeanor, price was reasonable, explained warranty. would recommend and will call him again when needed.

Eli was great! Fixed both my dishwasher and laundry machine and diagnosed the issues very quickly…read more Super knowledgeable and friendly, scheduling and communication were very straightforward.

Really wonderful service! I've had an oven and a washing machine go ( tough year for appliances)…read moreand both were repaired quickly and well. Eli is the best! Thank you!

I have an all in one washer/dryer unit with a temperamental water pump that keeps breaking. BCHD…read morewas extremely responsive and fit me in the next day. Dima is friendly, knowledgeable and shows you everything as he's fixing the appliance so you feel like you have a good handle on what he's doing and why. He fixed my unit (for the second time) in no time flat. Hopefully I can keep the unit running better from now on, but if not, I won't hesitate to call this company again!

I've hired them twice recently - to help fix my refrigerator and my microwave. They are super…read moreknowledgeable and explain/show everything in great detail. Both times I needed them Anna responded on Yelp in minutes and I was able to book them to come within 24-48 hours. Very happy with their service and would recommend them highly to anyone.