I'm sad to say that The Blind Man has become a 1 star company. After two successful Hunter Douglas…read moreshade purchases and installs with Tim over the years, I didn't hesitate working with them on a custom Roman shade order. Their son, Ben, helped me find a near perfect fabric match to my curtains, and we were all set to go. However, once the product arrived (5/11/25), the experience went downhill quickly. The new shades look nothing like our previous Roman shades, which were only replaced because after 25 years they no longer were able to go up or down efficiently. The newly installed ones are not tidy or crisp when pulled up or down like our previous Roman shades, even though The Blind Man had them and photos as a reference. Before ordering, I asked to see a sample of what my shades would look like when finished. I was told that because it was a custom order they did not have any samples or even photos to show me. Therefore, I took it on faith that since they had both my shades and photos of them the end result would look like my current shades. Unfortunately, the final product did not remotely resemble my current Roman shades. When they are in the down position, they just hang there like a bedsheet. Each shade also appears to have excess fabric that creates large Vs on both sides of the shade. The craftsmanship of these shades make them something I do NOT want to look at for the next 20 years. Because of my immediate disappointment, on May 13th, my husband contacted The Blind Man via e-mail to find out what could be done. Janie, the consultant/designer, was immediately on it, which we appreciated. However, after her meeting on May 15th with the workroom representative and owner, the owner has been ghosting us under the guise of trying to figure out what to do. We should have had a resolution by May 16th at the latest. It's been almost three weeks now since we started e-mailing and stopping in to find out about these poor quality shades. At this point, we would just like the shades removed and our money returned. I would NOT recommend working with this company if you need custom shades or draperies. Their final product does NOT meet expectations, and the owner's communication with customers is subpar. DO NOT RECOMMEND. I will continue to update this review to note how long it takes them to resolve this issue to our mutual satisfaction.

Very long story. Hope we can get a refund. After a lengthy discussion with Hunter Douglas, it's…read morebetween the dealer and the customer, bottom line. Hunter Douglas was gracious and understanding but we are customers of the dealer, The Blind Man. Hunter Douglas is a quality company. Not sure what happened with The Blind Man.

Jenna was AMAZING to work with. We needed cordless blinds installed in two kid bedrooms, and she…read morewas great at presenting options at varying price points and making recommendations for what would look best. She was spot on! Installation with her was a breeze, and she even helped us get curtain rods installed over the blinds. She was so great that we've already placed a second work order. So happy to support this local business!

Very professional and quick install. Recommend highly for blinds and curtains. Very reasonable too!read more

I recently purchased a house, and was in need of window treatments. The builder's agent…read morerecommended one company which had mixed reviews, so I was hesitant to use them. Enter my trusty sis-in-law who had used and recommended Abda. Jerry, the owner met me at my house to measure and determine what I was looking for. He was very helpful with his suggestions/recommendations. For example, I wanted cordless top down-bottom up cellular shades, but my windows are tall and I can't reach the top, thus would not be able to use the cordless top down feature easily). He also worked within my budget, as he offers a wide variety of brands/styles. My shades arrived quickly and I was scheduled for installation within a week after they arrived. The installers were professional, friendly and fast. I was not only impressed by the quality of the product, but also Jerry's measuring skills. Each one is a perfect fit! My custom sliding door drape took a bit longer, but through no fault of Abda's (the finials were on an eternal backorder). However, once they arrived I was scheduled within 2 days to have it hung. Jerry was kind enough to give me a restaurant gift card for my trouble! I can't say enough good things about this family run business. Jerry, Pat, their sons and other employees are top notch. I'd highly recommend this company to anyone looking for window treatments.

We just had Abda install blinds and shutters in our new home. Jerry was extremely helpful in the…read moreprocess of choosing the right look for our house. While we were waiting for them to come in they came out and installed temporary blinds on all our windows. They made it a seamless transition until they installed our permanent blinds. We were very pleased with the installers very neat and respectful. We love the quality of our blinds and shutters. We would highly recommend Abda if you are looking for new window coverings.

Steve and Sam were excellent to work with. The process was very easy from the initial meeting to…read morethe installation. Highly recommend to anyone in the market for blinds.

It is so hard to find someone to repair blinds. But The Blind Man came through! Courteous, fast,…read moreprofessional, reasonable. Of course, they also sell and install blinds, shutters , and shades. They also clean them. Call them!

Had my shutters installed today. Great quality. Amazing…read morecustomer service and fantastic installation. I highly recommend.

Originally I had rated this company 1 star because of their customer service. I have now changed it…read moreto 4 stars because the owner Bill is awesome and the products are awesome. My issue with customer service is the office manager Terry- if she wasn't still the office manager- I would put them at 5 stars. I am hoping my issue with her is isolated because Bill is great. He has now taken care of any issues I had in an efficient and friendly manner. He is very knowledgeable and hands on and the company has a wide range of products. We have black out honeycomb upstairs in the bedrooms that can come down from the top or up from the bottom (see pictures). They are super neat!

The staff at Zinga's is impressively professional…read more Chris was a pleasant and detail oriented installer as was his assistant, and Fred the manager. Tracy in sales was very helpful when there was a hiccup after my original sales contact resigned. And Marissa, well she is one of the most professional, kind and understanding representatives of a business that I have encountered. She replied promptly, always provided updates when promised and highly contributed to a successful installation.

We chose Zinga's because of its reputation and the emphasis it places on customer service…read more Unfortunately, our experience has been the exact opposite. In March, we paid a 75% deposit on a $14,000 order for motorized patio shades. We paid the remaining 25% on Memorial Day, the day of installation. We were told the installers would arrive between 12:00 and 2:00 PM. They didn't arrive until approximately 4:30 PM. When they arrived, they asked where the electrical power source was. I explained that we had specifically paid extra for rechargeable battery motors so that no electrical wiring would be needed. Instead, they installed plug-in motors with long white power cords hanging from our black shades. The next business day, I contacted Zinga's and was eventually told they had ordered the wrong motors and would have to replace them. No timeline was provided. Several weeks later, I was notified that the correct motors had arrived and was given an installation date of July 13. I called and explained that, because this delay was the result of Zinga's mistake--not ours--I hoped they could move us up in the schedule. They declined. Then, on July 13, no one showed up. When I called, I was told that I had not confirmed the appointment, even though I had confirmed it during my earlier phone call when discussing the installation date. Rather than acknowledging the confusion or attempting to make it right, I was told I would simply be placed back in the queue for the next available installation date. At this point, Zinga's has had the majority of our money since March and the full $14,000 since May, yet we still do not have the product we purchased. We have now missed much of the summer waiting for patio shades that should have been installed months ago. Perhaps the most disappointing part of this experience has been the complete lack of accountability. Throughout this process, no one has apologized for ordering the wrong product, for the installation delays, or for the missed appointment. No one has offered any accommodation or demonstrated any sense of urgency to correct a mistake that was entirely on the company's side. Mistakes happen. What customers remember is how a company responds when those mistakes occur. Based on our experience, Zinga's has fallen far short of the level of customer service that led us to choose them in the first place. I hope others don't make the same mistake we did in trusting Zingas.

Excellent measuring and shopping and installation service. Quality service, quality products and…read morefair pricing, so overall excellent value. Highly recommend!

No follow up after appointment. Three wasted hours and several emails later no responseread more