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    Jem's Highline Auto

    5.0 (1 review)

    Services - Jem's Highline Auto

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    1 More Service

    Motorcycle repair

    Jem's Highline Auto Photos

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    14 years ago

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    Motoprimo Motorsports

    Motoprimo Motorsports

    2.4
    (57 reviews)

    Most of these negative reviews seem to be about some weird shit. Idk why people go anywhere if all…read morethey are going there for is to complain. Stupid as Fu@$. Here's the truth, service department is awesome, easy to work with, more fair then most, reliable and most importantly, you can trust whatever they do is done correct. I've never been bothered or hassled by any sales people, always chum chum, what's up brother and nothing more. No pressure and no bullshit. Motoprimo is my go to always.

    I attempted to purchase a bike from them last year. They blew off every attempt to schedule a test…read moredrive and make my purchase so that one of their employees could buy the bike out from under me with an employee discount. When I attempted to purchase a different bike, the sales person, Michael, informed me that he quit and would forward my information to a different sales person, which he never did. It was late enough in the season, that I didn't end up purchasing anything. I foolishly came back this year to try and purchase a similar bike, and found out that Michael returned to Motoprimo just in time to jerk me around again. They tried to sell the exact same bike as before for more than they quoted the previous year, and attempted to string me along promising a lower price and then trying to make me agree to a higher price. Motoprimo is in the business of lying, poor customer service, and wasting time. I've given them ample opportunity to make things right, and they obviously have no intention to. I'd rate them a zero star if that was an option. Save yourself a lot of time and don't even walk in.

    Leo's South

    Leo's South

    2.3
    (29 reviews)

    Going out of my way to say this is the worst experience I've had trying to deal with a service…read moredepartment. Had to go above their head to get them to work on my machine after 4-5 weeks of nothing and ended up getting the demo ski the owner had at his cabin as compensation while they got to work. Which then only took 4 DAYS TO GET A CALL SAYING MY MACHINE WAS DONE AND I HAD TO DROP THE DEMO OFF. I quit coming here two years ago but they continue to just fuck people over, I've heard nothing but bad stuff about these people on and off the trails. Don't give business to these clowns, they don't take responsibility but are overly willing to take your money!!! Only positive thing there is Amanda. God bless her soul

    Leo's South in Lakeville MN has shoddy service…read more I'm not writing this review out of anger or frustration. Rather, I'm writing this out of sheer amazement, and also because my riding friends have asked me to. This started with a defective TFT display on my 2024 Ninja 500 40th Anniversary SE. After about 200 miles, a dead line appeared through the center of the display and never went away. I don't normally take my bikes in for their 600-mile service as I like to do my own maintenance. Seeing as this was out of my control and I wanted the warranty to cover the display, I decided to take it in at around 760 miles and have them do the repair and go over the bike. When I dropped off my bike at Leo's South in Lakeville, MN, I brought a microfiber cloth with me so I could give the bike a thorough wipe off in the parking lot, so I knew I was leaving it with them clean and in great condition. After they had the bike for about a week, Leo's called and informed me that it would take about 6-8 weeks until they could get a new display in from Kawasaki. Additionally, they told me that they are required to hold my bike for the duration of the warranty repair, leaving me without the bike for well over a month. After about 8 weeks, I got the call that it was done and I could come pick up the bike, so I went to Leo's grab it. Here's where it gets interesting... Firstly, the display apparently contained the mileage for the bike, so when the new display was installed, my mileage was back to zero. They were unsure if there was a way to load my miles, which Kawasaki would later confirm you cannot. I mentioned that this would probably cause me low-ball offers on resale due to the mileage being inaccurate, to which the service person said to me, "that's bullshit" and "you don't know what you're talking about". I was required to sign documents stating that they had performed the initial 600-mile service and that they had inspected and cleaned my machine... 1). There was some caked-on mud and debris around the rear wheel - I've never taken this bike in the rain. 2). The chain was visibly dirty and had obviously not been cleaned. If anything, it was dirtier than it was when I dropped it off. Not a big deal really. I clean chains all the time. 3). A fairing screw was missing on one of the lowers. This one bothered me the most as they said they would need to order in the screw. (SCREW that lol. I ordered the OEM part online to ship to my home.) I asked if they could give me a deal on the service cost due to the issues and they said no, so I paid the $120 and went home to clean and inspect the bike in my garage. All in all, the repair was fine. After I cleaned the bike off and installed the missing screw, it was back to its glory, minus 760 miles. Anyways, not a big deal in the end, but good lord, please stay away from Leo's for service. They have cool bikes for sale and their prices are fair, but their service team 100% ripped me off and will likely repeat this behavior. About 2 weeks later I received a $15 coupon for service.

    Jem's Highline Auto - autorepair - Updated June 2026

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