Today was such a pretty day that I went to the mall to browse around and shop. I had no idea we had a Jeni's ice cream in Illinois, I know apparently I live under a rock. The last time I had Jeni's ice-cream was when I was in Houston. First thing is first, I love the sample spoons they give you. It's like actual mini silverware- I'm use to wooden sticks. The employees were patient and kind. [[HIGHLIGHT]]The inside is beautiful with plenty of seating, but since it was such a gorgeous day I opted to sit outside.[[ENDHIGHLIGHT]] And of course the ice cream was delicious. I got the butter cream birthday cake and the honey vanilla. Truly tasty. I'm happy I finally caught up with the rest of the world and discovered this gem at Oakbrook! read more

Came in on 7/26 around 5:30 p.m. There were only two employees working, and it took 35 minutes to be served. We finally received our order at 6:00 p.m. The line management was atrocious. By the time we were served, we saw four employees, but only two were scooping ice cream while the others disappeared into the back. A woman with multiple tattoos started helping us, then told us to move down and said she would continue assisting us. Instead, she disappeared and ended up standing at the register talking to another employee. We were eventually helped by Reagan B., and I'm giving an extra star because she was patient with my mom, who doesn't speak English very well and wanted to order for herself. The ice cream was good, but waiting 35 minutes to be served due to poor staffing simply wasn't worth the price. read more

Line was too long. 20 minutes for ice cream is 20 minutes too long. Either they weren't very efficient inefficient or didn't plan their staffing properly. read more

[[HIGHLIGHT]]As soon as you step into Jeni's Splendid Ice Creams, you're hit--no, hugged--by the intoxicating aroma of freshly made waffle cones and sugary goodness.[[ENDHIGHLIGHT]] It's like walking into a dessert dream. [[HIGHLIGHT]]The air is thick with nostalgia, the kind that instantly transports you to carefree summer days and childhood joy.[[ENDHIGHLIGHT]] I ordered the waffle cone bowl with two scoops: Darkest Chocolate and Salty Caramel and let me tell you, this duo is nothing short of divine. The Darkest Chocolate is no ordinary chocolate. It's rich, bold, and almost sinful in its depth, think melted chocolate bars and midnight cocoa stirred into velvet. The texture? Silky and dense, like a frozen truffle that melts on your tongue with a whisper of bitterness that balances the sweet. Now the Salty Caramel, this was the real surprise. Buttery, golden, and complex, it hits your palate in waves: first sweet and creamy, then a punch of sea salt that makes your taste buds sit up and pay attention. The caramel is clearly slow-cooked, giving it that deep, toasty flavor with hints of vanilla and brown sugar. The waffle cone bowl was warm, crisp, and laced with cinnamon, adding just the right crunch to contrast the creaminess. The combination of hot and cold, sweet and salty, smooth and crisp was perfect. Every bite was a revelation, and I found myself closing my eyes just to savor the moment. My personal takeaway? If you're looking for more than dessert, if you want an experience this is the place. Do yourself a favor and get the waffle cone bowl. And don't be afraid to mix bold flavors. Trust me, your inner child (and your adult self) will thank you. read more

Jeni’s Splendid Ice Creams - Dark chocolate and salty caramel - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Jeni's ice cream never disappoints! There are always a variety of flavors, including dairy free for me! The staff is always kind and patient with us as we try the specials and decide what we want. [[HIGHLIGHT]]The eating space is always clean and tidy, though we were a party of 11 so we ate outside today.[[ENDHIGHLIGHT]] Free stickers were a huge bonus for my high schooler! read more

Jeni’s Splendid Ice Creams - Gooey Butter Cake jn a cone - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

A stressful work day calls for some ice cream! We were promptly greeted and assisted. I had a cake cone with gooey butter cake and some birthday cake. Both were tasty. Lost a star due to 1) cost : a little pricey 2) annoying oak brook mom letting her kids run around on top of tables and scream read more

Usually our goto location as there isn't any in the southern suburbs yet. The smell entering any Jeni's is what brings you back! The best waffles and ice crème flavors. We do miss some of their seasonal flavors as they get sold out or not available in all locations. We keep a Jeni's bag in the car in case you e buy some pints :-) Service is quick and efficient and always let you taste the flavors read more

Came here before a fun night at the VR across the way. [[HIGHLIGHT]]It is expensive, but at least this location has seating.[[ENDHIGHLIGHT]] The staff is friendly, and they provide quick service. The ice cream was good, cookie dough is always delicious! [[HIGHLIGHT]]Be careful where you touch because parents let their kids climb on tables, wall areas, and lick everything. Yuck![[ENDHIGHLIGHT]] read more

Delicious flavor options. So fresh and sweet but not overly sweet. Double dough flavor was so good and had notes of brown sugar. [[HIGHLIGHT]]Fast and friendly service and clean space.[[ENDHIGHLIGHT]] read more

Jeni’s Splendid Ice Creams - Menú - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

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We don't get down to this area often, but when we do, we try to stop by Jeni's. They have a huge selection of ice creams, including dairy free, and dairy free and gluten free. This time, their selection of DF and GF was limited to one kind - a sorbet. That was a little disappointing since they usually have about three. They did have two other dairy free ones, but not gluten free. I know it's something they don't have to keep in stock since the demand isn't very high, and it is nice they do carry anything. They have a small seating area indoors and the day we went it was crowded. One thing I've noticed in the few times I've been there is their patrons tend to be kind. Someone saw us standing there and, as they were finishing, got up to let us know we could take their seats. We really appreciated that. I don't know if you can count on it always being that way, but we've been fortunate so far. Consistently good. read more

Jeni’s Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

We were already at Oak Brook mall walking around after dinner last Tuesday and decided to stop by Jeni's for a sweet treat. A few of us shared a triple scoop. We enjoyed the tahini oat chocolate cookies, sweet cream biscuits & peach jam, and brambleberry crisp. All three flavors were solid and very different from each other. The employees there working were nice and patient. [[HIGHLIGHT]]There's also a nice outdoor seating area where we enjoyed our ice cream.[[ENDHIGHLIGHT]] read more

Jeni’s Splendid Ice Creams - Sweet Cream Biscuits & Peach Jam, Brambleberry Crisp, Tahini Oat Chocolate Cookies - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Here's the thing. Having never been here and seeing all the positive reviews, I thought I'd take a gamble and just pick three flavors that sounded good. I even went with the waffle cup to get the "full" experience. I should have taken advantage of the free tastes... with a real silver spoon, not the pink plastic or the reformed popsicle sticks that other creameries provide. But I didn't. Instead, I wound up with two flavors that were a bust for me and one that was passable, but I probably wouldn't order again. Because of that unfortunate experience, I am hesitant to return, but I'm not going to say this place is terrible. The staff was awesome and friendly. I probably should've asked for a replacement, but I'm not that customer. I just ate it with a smile and left disappointed. [[HIGHLIGHT]]With all that Jeni's still gets three stars, because of the ambiance and the service.[[ENDHIGHLIGHT]] By the way, the flavors were: - Brown Butter Almond Brittle () - Salted Caramel () - Salty Peanut Butter with Chocolate Flecks () If I do make it back, I'll sample the flavors and I'm sure I'll find one I'll enjoy. read more

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Consistently excellent, Jeni's provides truly splendid ice cream across all of their locations and this location is no different. With more seating available than some other locations and a long display of ice cream, I feel that this location benefits from being able to serve patrons faster and in a more methodical way (versus a wrapping line in a smaller store). This store also benefits from plenty of seating inside and outside, so that it's easier to enjoy a casual conversation while eating ice cream rather than trying to find a place nearby to eat the delicious treat. Prices are a little higher at Jeni's, but the unique flavors available here as well as the consistency in the quality of their flavors justifies this. They are generally not too sweet, creamy, and full of high quality ingredients. Definitely make sure to try the brambleberry crisp if you've never had it. read more

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The hardest part is deciding which flavor you want. They had about 40 to choose from and like others in line, we had to contemplate the options for a bit. In the end I went with the salted peanut butter with chocolate flecks, which was other worldly good. Most of their flavors here are unique or borderline unique. On my next visit I hope they still have the pumpkin seed and rye cookie flavor, as that one looked delicious as well. Great place to get your sugar fix! Cheers. read more

This was a good place pop in even on the cold that it was. Cheerful inside as mist ice cream shops are. They have their philosophy of ice cream on the napkins. I enjoyed reading the way they describe the process. It made me look at ice cream differently. I opted for the butter cake cuz why not?! Scoops were 2 small ones that equal a scoop which was fine for me. It came with a little wafer triangle which was delicious. I would get the bowl! Best part was you can sample the flavors and they give you a real spoon. The young lady that served us was very nice and patient as we were in awe of the various flavors. read more

Jeni’s Splendid Ice Creams - Inside - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

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Best ice cream in the world. [[HIGHLIGHT]]Such a great place to be with family and friends.[[ENDHIGHLIGHT]] The service was impeccable. The workers were so nice. read more

Jeni’s Splendid Ice Creams - The ice cream Honey Vanilla Bean Pint and rainbow buttermilk - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Interesting flavors but not confident about the taste. Also, no sugar free options. Friendly & helpful staff. read more

Jeni’s Splendid Ice Creams - Kids scoop - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

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My favorite ice cream shop ever--I can't stop thinking about it. Their waffle cone & bowl are freshly made. The ice cream is smooth and rich. read more

Jeni’s Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

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So why aren't more people talking about this place?! They seriously have some of the best ice cream around! Decided to grab dessert after a meal next door. They had a line, but with the way it's set up, the line moves quickly because they have plenty of staff, and they have the same ice cream on either side. The young man who helped my family with our order was so patient with us while we asked questions and tried samples. I finally decided to get their three half scoop deals because I couldn't decide on my favorite flavor. I got the almond butter, brambleberry crisp, and their peach cobbler. My goodness, it was so delicious. the ice cream texture is amazing, and the taste is phenomenal. They also have such a cute space inside if you want to sit and chill for a bit, and on the nice days, they have outdoor seating as well. It's well lit and gives a very cozy aethesthic. This is my new ice cream of choice. I just wish I had one closer to me. read more

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Jeni's ice cream was amazing!! I have never been there before, and I happen to be in the area for another event. Talk about a happy find. The ice cream flavors were so unique. I got the "signature " which came with three scoops of ice cream. My favorite flavor was the blueberry crisp cream. The servers were pretty nice and they let you sample before you get settled on your flavors. The restaurant decor was so fun and cute, I loved the subtle pops of color. Gives summer vibes for sure. read more

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Jeni's is always a great place to stop for a scoop! My absolute favorite is the gooey butter cake! Smells great and tastes even better. Staff was very friendly read more

Jeni’s Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

I can't say enough about Jeni's ice cream... This is our fifth location we've visited and time in and time out, great ice cream ALWAYS! I love the fact that they not only have great ice cream options, non dairy selection, and a variety of cone options, they also have a great frequent buyer program via their app. They promote new flavors and great deals on their app and email drip campaigns. The service is always open and inviting. The lines are usually busy but steadily moving. The environment is always popping since the ice cream usually makes people happy. Can't wait to go back read more

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This is a really cute little ice cream shop. There are quite a few delicious flavors to choose from. My husband loves peanut butter so it was very easy for him to choose the salted peanut butter with chocolate. I could not pick a flavor so I ended up buying the $7 Pumpkin Cake Roll Pint to take home with me to enjoy later. We will definitely be back! read more

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My husband and I visited Jeni's Splendid Ice l Creams looking for dessert after having dinner at another restaurant at Oakbrook Center shopping mall. It took a long time to get there, having to walk through a large section of the mall. But the trip was worth it. We got three scoops of premium ice cream. We got salty peanut butter with chocolate flecks, cinnamon roll skillet, and brown butter almond brittle. All of the flavors were really good, and the friends that we took were happy with their ice cream selections as well. I definitely recommend Jeni's Splendid Ice Creams. I will be back to try more of their specialty flavors. read more

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What can I say about Jeni's that hasn't already been said? It's perfect in every way. [[HIGHLIGHT]]This location was great and the staff were lovely.[[ENDHIGHLIGHT]] I made a time lapse of my toddler eating his bowl of ice cream and it's absolutely adorable. Even in cold weather, this place is worth the walk from the parking garage. This reminds me, I should go see what flavors I currently have in my feeezer.... read more

Jeni's is one of the few places that closes later in the Oakbrook mall. We were immediately greeted by the employee. He showed enthusiasm with helping us. The place was clean. Plenty of seating inside and outside. Prices were fair considering it's in the mall. We got two scoops each. Flavors we tried were brambleberry crisp, skillet cinnamon roll, sweet potato marshmallow brulee, and wildberry lavender. Personally, I'm not a fan of lavender but it was subtle, mostly tasted the wildberry. The other flavors were very good. Not too sweet. read more

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Located very conveniently, just steps from the AMC movie theatre, no wait, and so many incredible flavors to choose from! This ice cream is delicious, but also super pricey! We each got a single scoop (2 small scoops) in a dish, I think $6.75 each, plus tax, then 3 pre-packaged pints to go. It came to $50!! Yikes. Plus tip! This will be a very rare treat, due to the price, but I'll definitely return. Staff was friendly. Shop is super clean. Masks required, which is appreciated. read more

Jeni’s Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Ice cream was good , but the attitude of the full sleeve tatted lady doing the cones is the worse . Couldn't enjoy my ice cream inside without hearing her constantly telling people that they ice creams are the same (like me first time going I didn't know that so I was looking ) or to close the door or rolling her eyes. First and last time forsure . Didn't want my ice cream with a side of tude . read more

I'm not sure if I'd seen this place before but we actually tried it today. It was FANTASTIC. There was a short line to wait to get into the building. Once you started ordering the employees are very helpful. I got The Standard (two scoops). I ordered Salty Caramel and Ooey Gooey Butter Cale. Hubby got Lemon Bar and Buttermilk & Peach Jam. The Lemon Bar tasted exactly like a Lemon Bar. Tony said the other flavor was too sweet. Personally, I enjoyed both my flavors and would order both again. I was surprised there was no Birthday Cake flavor. Overall I would absolutely return. I asked Hubby what he would rate this place and without hesitation he said five stars and I agree! read more

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I love Jeni's and am excited it's finally in the suburbs. They aren't doing samples right now with covid which is a bummer since their favors can be too much for me. All of their ice creams have an extreme amount of flavor. Normally I get vanilla for one scoop to offset how much flavor is in my other scoop. This time I got the salted peanut butter chocolate specs ice cream and the gooey butter-cake icebreaker, it was pretty good. I love that they give you fresh waffle cone pieces when you get a bowl. read more

Jeni’s Splendid Ice Creams - Gooey Butter Cake Ice cream and Salted Peanut Butter with Chocolate Flecks Pint - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Different but yummy ice cream flavors. I got the ooey gooey butter cake. Loved it Tasted a flavor but my second taste was the one I chose read more

Jeni’s Splendid Ice Creams - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Jeni's had a line out the door on a warm Saturday afternoon because they were only taking one customer at a time. There was no indoor seating, and the server was well spoken and kind. She said we could not get any samples but that she'd be happy to explain the differences between the flavors. A few in our group ordered some scoops on cake cones and waffle cones. I ordered a scoop of the milkiest chocolate, and to be honest, it wasn't that great. It almost had a grainy texture to it. I think I'd prefer a Häagen-Dazs hazelnut or chocolate ice cream. They did have outdoor seating though, but it was tough to find seating for all six of us. The reason I am giving Jeni's four stars, however, is due to how they've adapted to the COVID parameters and their high quality service. If you're alright with paying a hefty price tag for a scoop of ice cream ($5.50+), then stop by Jeni's for a sweet treat. read more

Jeni’s Splendid Ice Creams - Milkiest Chocolate - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

Had a small snack inbetween shopping here on the weekend. I have also been to the Lincoln Park location as well as this Oakbrook location and both are small but share the same quirky and eccentric menu. Luckily no lines at either location when I went on the weekend even in the middle of winter. Lots of flavors extensive menu great options for dairy free and gluten-free as well. Pricing is a little bit on the higher side considering the portions are a bit smaller. read more

Jeni’s Splendid Ice Creams - Brown Butter Almond Brittle scoop - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

This is without a doubt the BEST ice cream I've ever had ! The flavors are nothing like I've ever had ! Absolutely phenomenal ! read more

It took me forever to find this spot! I heard it was open but I couldn't figure out where at the mall it was. If you google it, it takes you to the parking lot close to Shake Shack. So for those of you that don't know, Jeni's is located on the upper level right by AMC Theaters and the District Food Hall. It's next to Nandos Peri Peri and Potbelly. I ended up parking by Nordstrom's and taking it upstairs to the 2nd/top level to go outside. It's actually a perfect location and I can see it as a fun hangout spot at the mall. They have outdoor and indoor seating so it's a great spot to just relax with your ice cream. The quality is as expected with the other Jeni's locations and does not disappoint. I tried the Texas Sheet Cake and mixed it with a tried and true Brown Butter Almond Brittle in a waffle cone. Super excited that this is now available in the burbs since we've had to take a trip to the city just have it! read more

Jeni’s Splendid Ice Creams - Such an awesome location next to the District Food Hall and the AMC Theaters - Ice Cream & Frozen Yogurt Near Me - Oak Brook, Illinois

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Crack. There must legitimately be crack in the ice cream because I can't get enough! Absolutely adore all the unique flavors, quality ingredients, and love that goes into each any every recipe. Everyone that works at any of the Jeni's I've been to appear to absolutely love their jobs and are passionate about the products. On nicer weather days, the line can definitely be long, but they move it a long rather quickly. My absolute fave flavors are the bramble berry crisp and the gooey butter cake. Feel free to sample any of the flavors as there are always new seasonal flavors coming out. Pro tip: When asked if taking it to go or dine in----ALWAYS take it to go read more

Wow, what a treat today while I was at Oak Brook! This location just opened but they're already on the ball; I got superior service from Joe, who gave me lots of information about the various flavors and types of ice creams, and of course some samples! I happily settled on a scoop each of limited time Orange Blossom Buttermilk froyo and the Chicago area favorite, Brown Butter Almond Brittle ice cream, both delicious! The place is cheery with orange accents and black and white tile, and got my weekend started right! I already told several friends about this place and will be back...maybe for the free ice cream on my birthday! read more

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What is cold, cures cravings, and combines creamy with crunchy? Deliciously creative ice cream flavors from Jeni's. They are strategically postioned outside the AMC theatre in the Oak Brook mall to benefit from high traffic. However, based on the captivating concoction that I just tasted, they could put up a store in the middle of the dessert, and people would still flock to them. As for what I had tonight - a double half scoop of butter brickle almond something something and peanut butter caramel something with chocolate chunks. Names are not important. Just go with it. YUM read more

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Celebrating my Birthday with my son. Best dessert after a great meal. Always creamy, delicious ice cream and fresh cones.

It's my first time at this Jeni's location. I came with Alvina aka Vee shortly after our dinner at Nando's next door. The staff was friendly and welcoming. It's cold in the Chicagoland area, and we both wanted a treat. Who says ice cream is for summer only. Ever since I moved to Oak Lawn, I have 0 Jeni's in my area, so I had to make it a mission. I went with my go to flavors, the darkest chocolate and the Texas sheet cake both on a waffle bowl. I also completely blanked on scanning my app, and thankfully the staff was willing to print me my receipt so I can scan the barcode for points. I'm so used to clicking no receipt, and I didn't remember I have the Jeni's app just sitting on my phone with no locations nearby. Jeni's if you're seeing this, please come to the Chicago south suburbs. I can only find the pints at the local grocery store if I'm lucky. So far, I've been to the locations in Chicago's Old Town, Wicker Park, Wrigleyville, Southport, and now this one. It's truly a great experience each time. I can speak enough great things about the Jeni's chain overall, it's been consistently amazing whether it be a pint or a scoop in person, and the service is also consistent. I've never had an experience that I didn't truly love. Kudos to Jeni's for executing at such a high level, and I love the clever new flavors every time. I love the allergy friendly options too. There's something for everyone. You'll have to come see for yourself, and it's definitely worth the hype. read more

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