Dr Pichler does fantastic work and cares about her patients I'm completely satisfied with her work read more

I'm not one to say going to the dentist is fun. But I had a very good visit with Dr Ward and hygienist Melissa. The cleaning and care was excellent and the office experience was easy. Highly recommend this place. read more

After years of going to this of dentist I switched only to find out I have several issues with the work that was performed here. Please note the hygienists are temp every time recently. Do yourself a favor and shop around. Its 2021, should not be getting 3rd world dental care in Washington. read more

This a message for Dr Pichler. I want to thank you for doing a wonderful job with Viggo yesterday. All the members of your team do a professional job and are very welcoming. This is in part why we keep coming from Oak Harbor WA for our dental care. Dr Pichler, your empathy and genuine compassion towards Viggo is greatly appreciated. Thank you for caring and doing a wonderful job. You made what could have been a traumatic experience, filling three cavities, into a positive memory, thank you. read more

Incredibly kind and knowledgeable staff. I feel very comfortable and safe getting dental work done here. Highly recommend!

Dr Pichler is fantasitc! She's extremely thorough, works around problems and has a lot of compassion for her patients. She explains everything in great detail so you understand the procedure. I feel extremely comfortable in her care and despite having to drive a ways to see her, I don't mind at all. read more

The staff are all friendly and knowledgeable. The dentists do excellent work and always offer options for care. They do state of the art dentistry, rather than the "let us fix everything in one day" dentists that need to advertise. Kelly has been cleaning my teeth for years, and it's always a pleasant experience. The office is very clean, and they've taken care to add nicer artistic touches. Bonus: a free parking lot behind the office! read more

I feel so lucky to be a client here! The dentists and staff go above & beyond and are so caring! I've been coming here a long time and I recommend all my friends and coworkers. read more

Had a new hygienist (to me) and she did a great job. Friendly, very open to questions, yet gently pointing out my personal care deficiencies. Dr Ward then came in and completed the exam in her normal efficient and professional manner, validating the hygienist's feedback. The appt was right on time and wrapped up in 50 minutes, and I will be ordering a new "water pic" to do better next time. Mike L. read more

I can't say enough good things about Dr Pischler and Dr Wards office. The staff are so kind as are the providers. i felt comfortable going in today, they are up on all Covid protocols. I used to have a fear of dentists but this clinic has always been reassuring and helpful. I highly recommend this practice. I never feel shamed or bad about my teeth, but rather encouraged and well taken care of. thank you for all you do!!! read more

Great experience. First time with the dental hygienist and she was great. Unfortunately, I have a horrible memory and forgot her name. Great appointment all around. read more

I love Dr. Pichler, she's a fantastic , skilled, gentle & caring doctor with an incredible way of making you feel comfortable and well cared for. And she knows her stuff! But, because of her reception staff, and what happened yesterday, I'm looking for a new dentist for me and my family. My daughter fell and cracked two teeth, was bleeding and had a swollen face, was in pain and couldn't eat and I called the dentist in the morning and receptionist said she'd call me back with a possible appointment 2 days later. After not hearing back from her, I called several hours later and there was no answer in the middle of the afternoon at the dentist office this happened twice. No answer. She finally called me back at 5 o'clock that day to say they couldn't see my daughter until two weeks from now. Really??!! In the meantime I'd obviously found someone else who would see us but the point is OUR family dentist of 10 years, wouldn't accommodate us. Unbelievable. Goodbye Dr Pichler, we'll miss you. read more

Just got back from a cleaning and a checkup by Dr. Ward, and am reminded as always how glad I am to have found this wonderful office. The warm, smiley office staff is a reflection of the general goodwill and caring that this place emanates. The hygienists are invariably great at their job (not to mention fun and friendly!), and Dr. Ward is caring, gentle, and supremely capable. This practice is a genuine find! read more

I have been a patient of Dr Pichler and Dr Ward's for many years. Everyone there, including the hygienists and staff, always seem to go above and beyond to ensure the best possible experience. I highly recommend them! read more

I have dreaded going to the dentist so badly I did not go for years. When I finally decided I had prolonged too long I went to Jennifer Pichler's office. I expressed my fears about dentistry and asked to be treated as a nervous adult, not as a child. She explained what she was doing as she went, calming my nerves, but did so without baby talk or condescension. Now dentistry is just a nuisance, thanks to Dr. Pichler. And it is not simply Dr. Pichler, the administrative staff deals with all the annoying insurance stuff without hassling me at all, the hygienists who really have their work cut out for them in dealing with my years of neglected gums, everything about this office is great. Strongly recommend. read more

Finally a Dental Office that gives off a great community vibe and who's staff really gets the customer service stuff! Dr. Pichler really has a great thing going on here and my visit today reminded me how lucky I am to have this kind of dentist in my area. LOL. Thought the comment below regarding Dr. Pichler being "too chatty" for the liking was funny- I find I like her primarily for that reason. She definitely takes the time to engage you, get a thorough explanation for what is going on, asks the necessary questions and just gives off a really great genuine vibe of wanting to help. Organized, hands on, warm & friendly and just super knowledgeable. She definitely breaks the stereotype of those old school childhood dentists. Fellas, if you're like me and you absolutely loathe getting into one of them damn dental chairs, rest assured, you're in good hands. read more

A few things have bothered me about this place. 1. They completed more work on my teeth than I was led to believe, which cost me more, and I'm not even sure that I needed the work to begin with-and charged me for a fluoride treatment that I specifically said that I didn't want, and didn't actually get. 2. The cleaning I received was the most painful cleaning I have ever had in my life. My mouth was sore for a week afterwards. I had never been super nervous to go to the dentist until after this cleaning. 3. I had a handful of sealants done here, and in going to a new dentist (because I wasn't going to risk another super painful cleaning) recently, they informed me, through photos and X-rays, that the sealants I had had done a little over a year and a half ago needed to be removed and redone because they didn't cover all of the deep grooves in my teeth that they should have, and that the dentist was able to get underneath the sealants, meaning that if she could get under them, other things could too. The only good things that I can say about this office is that they have a nice, clean space, and that Dr. Pichler herself is super nice and caring, but even so, I will not be back. read more

I went to Dr. Pichler based on the recommendation of a friend. I just moved to the area and need to find a new dentist. Like finding a new barber, the first visit to a new dentist is always a little stressful. Luckily it worked out great. After originally scheduling a cleaning, I had a tooth emergency and Dr. Pichler was able to see me right away. Her staff was super friendly and pleasant both on the phone and in person. Dr. Pichler herself was also great. She was more than happy to explain things so that I fully understood and how much potential options would cost. Dr. Pichler's friendly manner and honesty were great and I am looking forward to seeing her again and getting on a schedule for regular cleanings. read more

Needed last minute (literally) emergency visit today as a new patient since my dentist only works 2 days a week. Called and Jessica at the desk told me to just come in and that she would make it work for me. Filled out PW and was called back 5 minutes after. So great! Doug the dental hygienist/ assistant is amazing!!!!! Can't say enough how great he was. Amazing bed side manor, careful, considerate and kept me very comfortable the entire time. I mean it when I say whatever they are paying this guy it's not enough. I work in healthcare and I'm floored by how great my experience was with him. Will defiantly be back. read more

I needed a new Dentist and this place came recommended. I gave it a try and I am very impressed. The administrative staff is very friendly and helpful. They really worked with my schedule. The waiting room in clean and comfortable. The Dental staff are very good. They are all very friendly and courteous, but most of all the are good at their jobs. I have not met Dr. Ward, but I am very pleased with Dr. Pichler. She has a great "chair side manor" and, like the rest of her staff, very good at her job. I also like that the way they treat each other which translate to great patient care. read more

A couple of years ago I changed insurance and needed a new dentist. Based on "in network" status, location, and reviews here and other sites, I chose Dr. Pichler. I was warmly welcomed, treated with kindness and respect from all staff members. I get in and out from my exams so quickly and the staff is very efficient. I love having ample free parking. In just about any dentist office these days, the patient spends most of their time with the dental hygienist and mine is great. When Dr. Pilcher steps in for the exam they work well as a team and she takes time to answer any questions or concerns that I have. I am 100% pleased with my decision to have Dr. Pichler as my dentist. read more

New patient! My stepmom referred me to these lovely doctors and I'm glad I went. They got me in quickly and Dr. Ward was able to create a simple treatment plan for me. I felt comfortable and not judged which was huge for me. Their space is beautiful. Definitely doesn't feel like your typical pale dentist office. The staff was welcoming from when I walked in and were very social which I loved. Dr. Ward was super quick with my treatment and it was way less work than my past dentist would have done for the same treatment. Would definitely recommend 5/5. I hear everyone in Ballard goes here and now I know why. So happy I changed to a new Dr. especially so much more convenient. Dr. Ward was amazing and very helpful! read more

Our teen son had an initial visit/cleaning and all went great without me even going in--I opted to stay in the car because of COVID. He felt that the doctor was kind, and that everything was explained well to him. We love this office. Really great doctors and staff. read more

Great job as always, and as a healthcare provider, I'm confident in the protocols for COVID-19 they have in place.

Great place, super attentive, and very clean. Anytime I've had a tooth ache or some type of issue, (my fault no excuses) Jemma has always found a way to squeeze me in. Thank you! They are a top notch operation with the equipment, doctors, and staff to match. read more

They are professional, capable, very covid-19 safe, and super friendly. I highly recommend them.

I have been a patient of Dr. Pichler for a number of years now. She and her staff are truly caring people and make going to the dentist enjoyable. I just want to thank them for always be so gracious and kind! read more

Dr. Pichler is hands down the best dentist I have ever seen! Knowledgeable, helpful and a great communicator. She's always thinking about what's best for you, not necessarily what's best for her pocket (a refreshing change from my last couple of dentists). Her staff is always extremely pleasant and always on top of things; whether it's a billing statement, follow-up appointment, or a reminder of how much of your yearly benefit remains to be used (very helpful). Great with kids, too! Thanks, Dr. Pichler! read more

Dr Ward is a godsend. She just finished two major procedures on me that I had to have redone because my last dentist had done them improperly. I got a dental implant crown and a front tooth crown here and cannot say enough good things about this dental office. I have really bad dental anxiety from all the past dental work I've had that was done wrong and Dr Ward and her staff have all but healed me of that. Numbing you without any pain? Never knew it was possible. The care, detail and professionalism you will find here are hard to come by. Highly recommend for all your dental needs. read more

What?......A Dentist with straight 5 stars? Unbelievable! I spent an hour and a half today getting two fillings replaced. Not pleasant, but Dr. Pichler actually makes it somewhat enjoyable. Weird. She is so sweet and caring. She is infectiously passionate about her profession. Everyone else in the office is awesome as well. Prices are good. Definitely the Dentist to go to. read more

Dr. Ward, the hygienists, and the office staff are outstanding! Their work has been extremely professional and careful, entirely painless, and entirely free of any finger-wagging judgment. I always feel like I am getting a complete story from everyone there. Billing has been completely easy. I look forward to my appointments there and genuinely feel that they have my health and happiness as their priority! Yay!!! read more

Was contacted by the dentist and staff apologizing for the mishap. They were very genuine and we have now made our initial appointment. Thank you! read more

I had a crown come out today and I looked as if I had a small whole in the side of my head. Jennifer Ward DMD fit me in with a couple hours notice. To make things worse on a dentist, I don't numb my mouth and as she was working on me it felt like baby angel wings in there. read more

Watch out, be very careful with these folks!!! They tried to charge me for services they did not even provide!?! I made an appointment for just a teeth cleaning. Upon arrival, the "office manager" quoted me approx. $104 in co-pay fees ($27 for an exam, $32 for a 4BWX, and $45 for a prophy?) because I was "out of network"? I suspect they charge you for an "exam" anytime the Dentist even talks to you, and I am not even sure what all the other charges were for? Afterwards I told her all I wanted was a simple cleaning, and that was all I had gotten. BUT she still charged me $50 for a co-pay? I called my insurance company the next day, and I explained I have NEVER had to pay a co-pay for a cleaning, ever. They told me to wait for my EOB, which I did, and it turns out I actually was in network, and the cleaning was covered 100% !?!? So I called Dr. Pichlers office, and talked to the "office manager" again, she said they would credit my account, but I told her NO, I want a refund. I told her I am NOT coming back, and I am looking for a new dentist, she did not even seem to care? She may be a good dentist, but I would question their billing practices... read more

The two Jennifer's are a great team. They consult with each other when needed and both care a lot about their patients. Got me in on an emergency appt but didn't rush and kept me informed thru the entire procedure. read more

The office has a very professional approach, with a sunny disposition! Have been here several times for cleaning and reconstructive work. The doctors and assistants are thorough, earnestly interested in the patients. The manager of the front office has a lot of experience with insurance and is a reservoir of knowledge. I also get the impression that Pichler is interested in being abreast of advancements and technology for her field. I've always been picky about dentists - highly recommend this practice! read more

I have been a patient at this practice since 2008, and highly recommend it. I have seen both Dr. Pichler and Dr. Ward. I never worry about which hygienist or doctor I am going to see because they are all wonderful. My appointments have always been on time, the office is clean, they are efficient with my time, and I never feel like I am being up-sold (which is why I left my last dentist). Dr. Pichler and Dr. Ward are knowledgeable, kind, listen to concerns, and have good advice. read more

Been keeping my mouth healthy for over 15 years with nary a problem. Dr. Pichler put in a great gold crown when normal ceramics wouldn't work. And when it came time for wisdom teeth extraction everything went smoothly even though my freak body kept not healing properly and needed more coaxing. Nobody in the office had ever seen anything like it, but they were genuinely caring and curious and even sent me out on a referral to another dentist (at no charge) to make sure they weren't missing something. Incredible! Thanks for everything over the years Doc! read more

Mia was amazing and made me feel so welcome and relaxed. Dr Ward was so nice, thorough, and professional! Love this dentist!

Jennifer Pichler is the best dentist in the world. Of course she knows how to fix teeth, a lot of dentists can do that What makes Dr. Pichler stand out is that she actually cares about her patients. I've never seen a more dedicated medical practitioner. One time I needed a tooth extracted, and it just wouldn't come loose. It took a couple of hours to get it out - Dr. Pichler working on it until after 7:00 p.m. Another time she was about to install a cap on my tooth, but she thought the color was a little off. So she jumped in the car and drove to the dental lab to make sure their staff did it over and got it just right. Her staff are all competent and friendly professionals. Their new office is comfortable and well equipped. My whole family are now loyal patients - we wouldn't consider going to another dentist. read more