Great service and honest! Was told that I needed a new stove because it was smoking.read more

I connected with this business after requesting quotes here on Yelp. My Bosch dishwasher stopped…read moreworking and began showing an error code that required repair. Contact with the business with consistent and very helpful. The parts needed were covered under warranty, but took a few weeks to arrive. They got me on their schedule first thing and were in and out in less than an hour! My dishwasher is good as new.

Chris repaired our dishwasher today. He was able to come the day after I called, showed up on…read moretime, professionally dressed and was a pro in every other way. He diagnosed the problem quickly, had the part with him and made the repair quickly. I was very impressed with him and this business.

Top notch place! My washing machine stopped working and I didn't know if it was time to throw in…read morethe towel and replace it. But after reading a review, here on Yelp, I gave my washing machine a chance. Chris came out the very next day and was extremely qualified and knowledgeable about my particular machine brand. Of course my washing machine worked perfectly. The experience was impressive even though my machine was behaving and working properly - I was assured that if it did start with the problem again, I wouldn't have to pay for another service call. I would absolutely use this company again. It's lovely to get a good service call from folks who are kind, friendly and helpful.

Over 2 weeks to get an appointment through a Samsung warranty and this "establishment" misses their…read moreappointment window offering to reschedule and then Stephanie their "customer service" person laughs at their terrible service! Repair facilities are about customer convenience and not inconveniencing the store which Stephanie and her team have clearly missed the mark on.

This is the BEST TV Repair experience I have ever had ! My 77 inch Roku 4k went Black Screen 4 days…read morebefore Xmas which was a BIG deal as Xmas was at my house because I had the BIG TV for football and Madden playing . I went through the roladex of local TV repairman and Electronics Doctor was closest to my home . I called and the man who answered was very knowledgable about my problem and professional . He asked me to text my model number to him and within 20 minutes responded back with a general idea of the issue and got some basic info and handed me over to the scheduling/intake dept. The woman from Intake called me within and hour, also very knowledgable and very professional and very honest and transparent about pricing and the overall repair process . She quoted max of $500. Parts and labor with the initial assessment cost of $75 which was standing and would be charged either way , but would be applied to cost of parts and labor should I procedd. Very Fair! Especially for a TV I paid $4000 for. She also made it clear the process could take a week or more depending on which part was faulty and if needed to be ordered. I told her no problem with this . The next step was being passed to the service technician in my area . Within 30 minutes of getting off of phone with Intake I received a call from Chris , also VERY professional and VERY knowledgable. Chris was very accommodating in scheduling around my crazy work schedule and actually came out at 8 pm the SAME night ! He arrived on time, called me when en route and showed up properly prepared with all of the tools he needed to do an assessment . He walked me through every problem my TV could possibly have and explained in Lehmans terms the repair process and cost . He was even able to put my TV up on tables he had brought in , laying out blankets and being careful was able to open up the back right in my living room and within 15 minutes figured out my problem and again explained thoroughly the problem and reviewed pricing . I paid with a credit card on his device without issue just the $75 to be applied toward the total . My TV had to go to the shop and I did not expect to see it again for another week or so I was overjoyed when I got a call from Chris 2 days before Xmas that my TV had been repaired and was ready for redelivery . The part was already in the warehouse and they put a rush on my order so my kids would have it for Xmas Football . Chris again was very accommodating and dropped off the TV at 9pm the night before Xmas Eve as their office would be closed the next 2 days. He again arrived on time and called first. After he set up my TV including reloading all of my ROKu he went through it with me and we tested together for no further issues . Things looked great and he also was very thorough in explaining the 30 day Warranty on the parts and service . My total bill was $490 and to date my TV has had zero further issues . This was an excellent experience. Great communication, prompt , knowledgable, affordable and most of all hassle free . I would use Electronics Doctor again and recommend them to anyone who needs an electronics repair. Thank you again Chris and Staff !!

Carlos did a great job, installing my 2 air conditioners. He was thorough and efficient and…read moreexplained everything about the installation. I highly recommend his work!

Hudson Services was a godsend for me. He was courteous and knowledgeable on how to install my…read moredishwasher. He was quicker than I anticipated. Thank you for providing great service and a customer for life!

Avoid this company at all cost. They were supposed to install a dishwasher we purchased. That's it…read more Their guy showed up and said the floor was too high and he couldn't get it to fit...which we knew wasn't true because it was the same dimensions as our old one. You just have to shimmy it in, that's literally it. After a week of back and forth with their office, we finally asked to speak with the owner which must have scared them because all of a sudden they told us they could install it and would send someone out. Welp. That day came and they never showed up. No phone call or contact from them whatsoever. We called multiple times and left a voicemail asking why they didn't show and when we could expect them to actually come install it. They never called back. Just radiosilence from them. I have never seen such unprofessional conduct from any company ever. So we called another company and they sent someone out the same day and installed the dishwasher without any issues whatsoever. Weird how that works, huh?

DO NOT USE! The first time the technician visited he claimed to have fixed the issue with our…read moredishwasher not fully washing the dishes. We tested it and still had the same issue, so they put some parts on order. We waiting another week for the parts to come in and for them to accommodate us into their previous schedules, and when the tech showed to install the parts he realized one of them was cracked because why would you want to ensure you have a quality part BEFORE going to the customer's house for install??? We let this slide even though it had been weeks at this point. They ordered a replacement for the 'new' part and another week went by. We were the morning window and tech called at 8am (they'd never come early the other times, and we needed a dishwasher so I had agreed to the 8-12 window, which they always showed up closer to 12). I asked if he could delay our stop until 8:45 or move us back in the day and he flat out REFUSED. THIS IS THE SAME TECH WHO DID NOT CHECK THE REPLACEMENT PARTS BEFORE COMING TO OUR HOUSE THE PREVIOUS TIME! I figured he would have given us a little grace considering the grace we showed him for his complete incompetence...I was wrong. I argued with him for a minute and said I'd call his office to which he said 'they can't tell me what to do' after previously saying 'the office makes the schedule.' Complete moron. The office was of no help, the grumpy lady who answers the phones could have cared less and told me to pound sand. We just decided to buy a new dishwasher and eat the $120 'service fee'. WHAT A JOKE! AVOID THESE PEOPLE AT ALL COST!!!

It's nice to know that if I need repair work on my appliances I know exactly who to call for fast,…read morefriendly and dependable service. The technicians are very knowledgeable and do a great job. For me they all score extra points for being sweet to my dogs. The nice people that make your appointment are awesome and they send advance text with confirmation and pictures to let you know who is coming in your home. They also call when they are on their way. I give them 5 stars and highly recommend this company.

Steer clear. I used them in 2020, and the technician did not explain that spending $250 on a part…read moremight not actually fix the problem. We didn't realize that until he left and the problem persisted. They sent me a survey so I filled it out and the company (corporate) called me and refunded my money. I left that experience feeling like they made good on a not great experience. Fast forward 6 years later and I make an appointment for a repair. No one showed up at the allotted time. So I called and left a message with my name and phone number. The next day I get an email from the local office saying I was blocked in their system as someone they would not work with. I want to clarify that this was not because of anything other than my (legitimate) feedback on a survey and the company calling me and offering to issue a refund and agreeing that the technician did not do what he should have done. There was no altercation, no words exchanged, literally nothing negative between us and the company or technician at all. In the end, this is clearly for the best, but the unprofessionalism all around is disappointing.

Disheartened to leave this review, but after today's awful experience, feel I have to. Owner Jeremy…read morecame out to repair my washing machine. Tested it right after he left and GALLONS of water gushed all over my floor- he didn't reconnect the drain pipe. He came back to reconnect it which I appreciated (my property manager just had a baby so couldn't do this herself), but then spoke disrespectfully to her. When he left and she continued with the wash cycle, we found it was having the same issue (rattling) we brought him out to fix in the first place as well as a new one. When I called the office to ask if they would like to come back and fix it, as the issue is still happening or just part ways amicably and refund me the $80 already paid for the job, Jeremy had BLOCKED my phone number. By the way I was never once angry or upset in my communications- if anything I was overly understanding as I believe you get more bees with honey than with vinegar- but here we are. I'm honestly shocked that this business has 5 stars given this is how they operate. Stay away if you want someone who stands by their work, this was a truly unbelievable experience. It's not about the $80- it's about being dishonest, not doing the work you said you would, and not even engaging in a conversation to try to make it right. Owner then had the gall to respond to my google review completely lying about every aspect of the situation and interaction. How abysmally shameful. great person to hire if you want your home flooded and then the work not completed

From the owner: River Run Appliance Repairs delivers honest, reliable appliance repair for all major brands. With…read moreover a decade of experience, we provide fast diagnostics, transparent pricing, and skilled fixes to keep your home running smoothly.