Pro Line installed our Wolf Double Wall oven in 2021. A few days ago the oven's circuit breaker…read moretripped as it was warming up . I called Pro LIne and they responded quickly. There was no obvious reason for the failure so Pro-line proceeded to replace the circuit breaker, the junction box and the connecters. The oven works again. We've bought and built several houses over the years, and we have lots of experience with builders and contractors. Given Pro Line's quick response and the thorough work they did I think the best thing I can say about them is I trust them and their work. Well done. Now we can have the pizza we were going to heat before the oven mis-behaved.

Installation of Combo Microwave Wall Oven. Pro Line Appliance is awesome for the installation of a…read morenew combination microwave oven with wall oven. The house was built in the 1990s with a combo wall oven unit. The cabinetry and facing molding are good hard wood. Lowes wanted to sell us a replacement cabinet made of junk and do who only knows what to the molding, not to mention matching special, paint cured in a paint booth. Other Appliance installers just wanted to drop the unit in the hole, a 30" combo oven, and leave us with a 5 inch gap. Old unit was 47 x 30; new 42 x 30. There are no good answers to this on the net. There are trim kits available online, but dimensions are hard to find and they are vents. Box store sales forces are clueless. Some box stores want you to pay for a consultant after purchase - who know what they do for about $100. They do not assess your home in advance of purchase, apparently. Lots of wasted time, dead ends, people wanting to make a mess in our home. Then, praises, Mr. Anthony and specialist were found! Professional, clean, efficient and well versed! Problem solved quickly. They scheduled install around delivery of 2nd new combo oven and installed it with little fuss. In the situation where the new unit is shorter, they have to build a base in advance. Electric power was relocated behind oven to make all fit in the space properly. Wood was put in the gap at the bottom of the oven. A week or so later Pro Line Appliance installed a matching steel plate. They had to see the actual new unit before construction of the plate so that it would match perfectly. This took 3 pleasant visits from Pro Line Appliance and 3 phone calls. Again, what a blessing!! The price was very reasonable and was half of what a box store wanted to destroy and waste good wood. What a wonderful experience! Please use Pro Line Appliance. They also sell Miele appliances. Call today and stop being frustrated or at sea. We are so very pleased after months of searching for the right answer. Be happy!!!

I recently had an in-home service visit for a broken lid latch on my washing machine. I had clearly…read moreexplained the issue over the phone and even offered to send photos beforehand, but that wasn't taken up. When the technician arrived, I showed him the small plastic latch piece that had broken off. He only briefly looked at the washer itself and quickly concluded that the issue required a full lid assembly replacement costing around $400-$450, along with an $80 service charge for the visit. Afterwards, I purchased the replacement latch part from another appliance store for about $13 and replaced it myself in a few minutes after watching a repair video. The washer is now working properly. My concern is that the specific broken part I identified was not really evaluated, and the diagnosis felt very quick given the simplicity of the actual repair. I understand technicians rely on experience, but in this case the solution turned out to be far less complex than what was quoted. Overall, I left feeling that the issue wasn't fully considered, which led to an unnecessary service fee and a much more expensive repair recommendation than was needed.

We went to Lipscombe Appliance since I thought we needed a new clothes dryer. I wanted to buy local…read moreand not use a big chain store. The gentleman there asked about the issues we were having. He then suggested that, before buying a new dryer, we first get the dryer vent cleaned. He also suggested a reputable company for the vent cleaning. After the cleaning, everything is working fine. We really appreciate the help and honesty we got at Lipscombe Appliance. Would definitely use in the future.

Had Professional Appliance do work on our dishwasher replacing the front cover. They were prompt,…read morethorough, and did the work in a timely manner. Cost was competitive, too. Would not hesitate to work with them again on other appliance repairs.

Who would've guessed that Samsung is not a common brand that appliance repair contractors can fix…read more I contacted a few different contractors with no success. It looks like they serve a large area, so when I called I was told that they would be in the Richmond area on Wednesday and estimated the timeline of 11-1pm when I called Monday. The interaction was super quick and cordial. I did a search using Yelp, contacted someone I've used before and others sent me a quote. The company I used previously did not work on Samsungs. Professional Appliance Repair responded and told me to give them a call which I did. Talked to them and they were up front telling me $79 for the service call and if they find the issue and fix it they charge would go towards it. This also happened to be a rental home I manage so they asked me for the tenants number so they can work with them as far as time line. Everything was seamless, they came out to the house that morning and worked with the tenant. They found an issue with the sensors, which required that they order the part. They indicated it would take 3-4 days or so to get the part in. They got the part in the following Monday and fixed it. They accept venmo which is what I ended up paying through. Overall great experience and super responsive. I would totally use them again for the rental and my own home!

Called up today about an issue with my dishwasher. The gentleman that answered asked a few…read morequestions and walked me through how to fix it myself - which took about 30 seconds. I've had no shortage of companies change me a service call for something this simple but this guy helped me out instantly for no fee. To me, that speaks volumes about his character and integrity. Thanks so much.

Great service and honest! Was told that I needed a new stove because it was smoking.read more

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Andrew and team helped us repair a fridge and a dishwasher, and also replaced a hot water heater…read more They were fast, thorough, and communicative. Pricing was fair and transparent. Couldn't ask for a better vendor.

Needed my washing machine repaired. Jennings Appliance Service received excellent reviews here on…read moreYelp and our local Facebook group. Called Mr. Jennings on Friday and he returned my call that afternoon. My repair wasn't urgent so we scheduled for him to come out on Monday morning. He was on time and efficient with our repair - cost of the part and labor was all very reasonable. Highly recommend Jennings Service if you need an appliance repaired!

Fixed a leak in my refrigerator. When we asked him to look for additional causes for leaking he was…read morevery thorough and honest.

My oven doesn't work and I left two messages last week with this company to call me and i have…read moregotten no response. Today the voicemail if full. I TXTED and its a landline.. frustrating...The address shows that they are located near me. I would rather support a local business but if you dont answer the phone I have to move on and fix my oven.

Curtis showed up on time and had our dryer up and running in not time flat…read more He went beyond my expectations. I would highly recommend him if you need any appliance fixed.

Excellent service. Repaired all issues and installed a new whole house surge protector. Checked for…read moreany potential problems. I will recommend to all my friends. You won't be disappointed.

This is my second time using Above the Code and I can't say enough about how I much appreciate…read moreworking with Susan and today, with Brian. Brian did a terrific job installing our under cabinet lighting and we've already gotten compliments about how good it looks. I'm happy to recommend this company for its excellent work and fair pricing.