I have a lot to say about Jenny Yoo, and every bit of it is positive. In the last 365 days, both my sister and I have gotten engaged and gone wedding dress shopping. We went with my sister about a year ago and shopped at a couple of other places before our Jenny Yoo appointment. Ashley, our consultant, came up to our group and immediately started asking who was who, what did my sis picture herself in, etc. and said she knew what designer my sister would probably like best while she started pulling dresses. Every dress she chose was beautiful, and my sister eventually put on "the one". We were all in love. Another one was beautiful as well and my sister started struggling a bit on the decision--that is until Ashley asked her if she wanted to try the other one on again. As soon as she stepped back out in her dress, she started crying and we knew it was the one. Then, Ashley handed her a bouquet and ripped off her own earrings to have my sister try on with the veil. It was perfect. We purchased bridesmaid dresses for my sister's wedding at Jenny Yoo a couple week later and had a blast. Ashley was with us again. Earlier this month, it was my turn. We walked into Jenny Yoo after tying a couple other places beforehand, and Ashley just started hugging us--my sister, mom, and I. She said she saw my sister request the appointment and specifically asked if she could work with us again. It was SO fun--as I described what I liked/didn't like, she looked over to my sister and said "she's going to be in your designer". As I was describing, Ashley got this excited look on her face and said she might have the perfect dress that wasn't supposed to be in the boutique--the designer dropped it off before a trunk show and was going to head back to grab it after. Well, I tried on a couple of pretty dresses before we put the one Ashley specifically fished down for me, and they were all pretty but not the one. Unsurprisingly, the one that Ashley thought of ended up being the *one for me*. It's just absolutely perfect. We are heading back for bridesmaid dresses in a couple of weeks, and I specifically requested Ashley for the appointment. By this point, I feel like she's part of the family. I can't say enough great things about this place--if you need a wedding dress, you should absolutely schedule an appointment at Jenny Yoo. They will help you feel special and will work until they find you the most perfect dress. read more

Over the past year and a half I have purchased three dresses, including my own wedding dress from Jenny Yoo. Obviously, I like the dresses from Jenny Yoo. Overall, I have been very happy with the dresses. For friends weddings, I have purchased the Mallory in pewter and the Anessa long in black (the bridal party was allowed to choose any long black chiffon dress for this wedding). I purchased the Mira for my own wedding and it was absolutely perfect for our destination wedding in Little Cayman. The dresses are well made, high quality and true to what you see on the web site. My reasons for only giving four stars: (1) When I originally looked to Jenny Yoo I am fairly certain that the bridesmaids dresses were available in white for the same price. Shortly thereafter, they jacked up the prices to over twice as much for the white dresses and started calling them "Bridal Alternatives". Typical of the bridal industry, but ridiculous nonetheless; (2) When they measured me, they measured me as a 10 and fought with me when I insisted on ordering an 8 for the Anessa and Mira dresses (I'd learned my lesson when it came time to order again). I did not undergo some drastic weight loss before my wedding and I am not delusional about my size. Even the 8 ended up being huge on me. When you pick up the dress, they give you the card of their "recommended" tailor. While this up-sizing is also typical of the bridal industry, be warned if you don't want to spend $100+ on alterations. read more

I bought my wedding dress from Jenny Yoo in April (it should be delivered the first week in August). I had such an amazing experience. I am getting married in Cancun, so I was looking for a simple, but chic dress that would match an outdoor ceremony on the beach and in the hot weather. From the website, Jenny Yoo seemed to have several designs that matched what I had been picturing. When my mom and I arrived, my sales associate Diana greeted us. She was so kind and really gave my mother and I the personalized experience we were looking for. She asked lots of questions about my day and what I was looking for in a dress. She picked out the ones I had been eying online as well as some other suggestions. The third dress I tried on was the one I bought! My dress also came with a belt and Diana was helpful in showing us other options that looked really wonderful with the dress. In fact, I had a hard time choosing. Diana was so sweet and patient and let me come back a couple days later with my friends they could help me decide on the belt! She even told us to wait a few days to order, so we could receive the 10% sale they were having. Diana also helped my mom try on dresses. She was looking for something the wedding. Diana was amazing and sweet. She was very knowledgeable and overall I received the wedding dress shopping experience I was looking for!! Thanks Diana and Jenny Yoo! read more

The customer service at Jenny Yoo was wonderful. I worked with Sarah who was extremely patient, kind, and professional. She was never pushy and helped me work through my thoughts on a dress I was highly considering. I tried the dress on three times before ultimately deciding on a dress at other bridal store- Sarah was very gracious even then. I highly recommend Jenny Yoo for it's beautiful gowns, great customer service, and low-key/professional environment. Their bridesmaid dresses look wonderful too! read more

Ashley was a fantastic consultant! She took care of my best friend and helped her to find the most amazing bridal gown. The next weekend, we returned with our huge bridesmaid crew and she handled us with amazing patience and humor. We found the best bridesmaid dresses. She also helped the bride to easily switch to a longer veil. Thank you for making our bridal and bridesmaid gown shopping so fun and easy!!!! read more

I had such a positive experience working with Sarah to put together my order for bridesmaids dresses! She was so helpful and organized and she personally made sure all eight of my bridesmaids got their orders in on time. The dresses are beautiful!! I can't wait to see them at the wedding! Thank you! read more

I went to Jenny Yoo for my first appointment in my wedding dress search and couldn't have been happier with my experience. I worked with Ashley and she was fantastic! She made me feel super comfortable, even though I hate being the center of attention. She was personable, bubbly, and really easy to interact with. She encouraged me to try on dresses I wouldn't usually pick and accessories I never would have thought about, and all were great! I loved the style of the Jenny Yoo dresses and have even considered going back to purchase pieces for my rehearsal dinner. I never felt rushed to end the appointment, even though there were appointments after mine, and never felt pressured to purchase a gown. Ashley followed up with me the next week (my appointment was on a Friday) to check in and see if there was anything else she could do for me. Even though I ended up purchasing my dress elsewhere, I would absolutely recommend Jenny Yoo to others looking for their dream dresses. read more

After having gone to 4 other salons in Chicago (BHLDN- pretty selection, private rooms but it felt played out since I know too many people who've gotten dresses there; Vwidon- by far my 2nd favorite place, the designer herself is there styling you, very personal and gorgeous selection, Nordstrom- a decent selection, not the best stylist; Mira Couture- the worst selection, worst stylist and worst size options), I took a couple of days off and went to Jenny Yoo as a last ditch effort. Funny thing is, this salon was at the top of my list, I just couldn't get in on the day I wanted to shop around with friends, my sister and Mom. The ambiance was private (no one else was there during my appt), welcoming and abundant with ridiculously perfect gowns. My stylist, Kristen, was accommodating, funny and friendly - she really took the time to listen to what I liked, make suggestions, etc. As soon as I put on my dress, I felt the overwhelming sense that I had found my perfect match. The dress is unbelievable and has elements of everything I loved in all the others I had tried on. If you like biased cut sheath dresses, I HIGHLY recommend trying here and Vwidon. They were by far the best salons I went to while scouring the city for my perfect dress. Thank you, Jenny Yoo!! read more

We came here to try on wedding dresses and bridesmaids dresses for my sister's wedding. The selection of wedding gowns in very limited. The bridesmaids' dresses are very pretty and in a variety of styles. The ones my sister and I liked most were about $280 each when we buy 6 which is pretty expensive. Customer service is superb and the shop is clean. Street parking (downtown) is expensive and can be difficult to find. read more

Although my daughter did not end up buying her wedding gown from here, the attendants' gowns will definitely be coming from this store! Gina, our consultant, was very helpful and more than willing to switch from bride gowns to bridesmaids. She even offered us color swatches, even though the bride is waiting a few more months before getting her bridesmaids together to order. The designs are simple and flattering. I think it would be impossible not to find a flattering gown for your attendants here. read more

Jenny Yoo is not worth the money. They are overpriced china made dresses. They claim to be made in the US but don't be mistaken they are actually made in China and finished in New York. Horrible fit and sizing. Cheaply made with strings and threads loose ( a huge orange thread hanging out of the pocket of a black dress) cups in the dress are sewn folded. Worst of all I have to pay for the dress to be fixed as the wedding is fast approaching and they can't make me a new one in time.....they offered me $30 reimbursement on a $250 dress. F- rating. Waste of money!!!! read more

I had a fantastic experience ordering bridesmaids dresses with Sarah from here for my wedding! I never actually went into the store (we found the dresses at Nordstrom but I was not impressed with the communication), and Sarah was just amazing! She facilitated ordering the dresses, made everything very easy for me, and was so pleasant to work with.. and the dresses are beautiful and very well made!!! read more

I didn't end up buying a dress here but they were wonderful to work with! One consultant actually lent me the earrings off of her ears to try with a dress. They also offered honest opinions which is hard to find in the wedding industry. Great place to check out! read more

I went to Jenny Yoo for my first appointment trying on wedding dresses. They have a beautiful showroom and great lighting which is something I didn't find at other appointments. Ashley did a fantastic job helping me find dresses that fit my vision and my body! She encouraged me to try on lots of different styles since it was my first appointment. All their dresses were beautiful and well made. If you're looking to try on dresses in Chicago, definitely check them out. read more

This was one of my stops for bridal gown shopping. The place was a little crazy (it was a Saturday), and bare-bones, but the staff was helpful and nice. The dresses here were very pretty, and they had a variety of styles and more than just one sample size -- but if you don't fit into them, they don't lace you/pin you in so well as the other bridal stores. Also, extremely reasonably priced for wedding gowns. They also had a gorgeous selection of bridesmaid dresses (but a little on the pricey side). Definitely come here if you want a non-frilly, non-poufy dress, and you are on a tight budget and/or short timeline. I didn't end up getting a dress here, but if my budget was smaller, I probably would have. read more

I love Jenny Yoo! I got both my wedding dress and a bridesmaid's dress for my sister, and it was an easy, fun experience. The best place in Chicago for simple, modern, affordable dresses. read more

I got my wedding dress at Jenny Yoo Chicago. If you are looking for a wedding dress - I suggest making an appointment and asking to meet with Diana. She is so wonderful to work with. She isn't pushy and suggests the right dresses for your body type and price range. Jenny Yoo makes beautiful wedding dresses for a decent price range. The only downside to going here for your wedding dress is that they do not do alterations there - however, they will suggest seamstresses in the area. I also ended up buying one of their sashes to go with my dress. I loved both - the dress was comfortable and easy to dance in! read more

My sister is getting married this summer and gave me as MOH and all the other bridesmaids only a color palette to follow for our dresses so each of us can choose a dress individually. I live in Germany but was visiting a friend in Chicago last week. On my flight over, I was browsing a bridal mag and saw a Jenny Yoo ad showing a dress that was pretty much just what I had envisioned, so my friend and I decided to check it out. What we didn't know is that JY works by appointment only. When we got to the store on Thursday afternoon there was only one other customer and at least one employee (I think I may have seen a second) sitting in the back room sipping coffee while another helped the client. I explained my situation (looking for MOH dress, visiting from Germany, saw a dress I liked etc) and was told that if I didn't find it among the sample sale dresses (I didn't) then I needed an appointment. Then the empl disappeared again. Too bad! If they had given me only 15mins to try the dress, I probably would have ordered it. But the look on the ladys face when she Manhattan-once-overed me and my friend clearly showed that she didn't think I had the funds for a dress like that and that we weren't worth her time if there weren't going to be several girls buying dresses. This is the worst I have been treated in a store in a long time. read more

Based on a dress-crush I had on a co-worker's Jenny Yoo wedding dress, this was the first place I made an appointment when it came time to find my crush-worthy dress. Weekend appointments obviously fill up fast - I'm a bit of a a planner so I made a Saturday appointment about 2 months out. I had also perused the online collection when I made my appointment, so I had several dresses pulled once I arrived. Plenty of space for my entourage of my mom, maid & matron of honor. Never felt like I was getting the hard sell and the dresses are very reasonably-priced, as far as wedding dress pricing goes. Their bridesmaid/cocktail dresses are also gorgeous & come in every color under the rainbow. My mom ended up finding her gown here as well - this was the only place she found something beach-appropriate that was also non-matronly. Great range of sizes available too. I chose my dress the day of my fitting and ordered it that day. Three months later, I picked up my dress in the store and had no issues at all. I've never felt more beautiful than I did on my wedding day and much of that had to do with my beautiful Jenny Yoo gown. read more

I came to Jenny Yoo after a three hour drive and found the showroom incredibly easy to access on a Saturday. Easy parking in the West Loop on a Saturday ($15 all day), and less than a one block walk to the showroom. Enough about the logistics.... The showroom was filled with the most beautiful collection of timeless dresses I've seen anywhere. The dress consultants asked questions as to what I was most interested in and put my dress selections in a private fitting room and added some of theirs as well. You can get dressed in the private fitting room all by yourself and then come out to show everyone which is so much less intrusive than other places! YAY FOR THAT! Also, the showroom has each dress in multiple sizes to get you the best fit which I also found to be uncommon in other showrooms but a huge bonus. The dress consultants (I worked with Ally), were professional and very resourceful. You could tell they knew what they were doing and loved what they were doing. My dress experience at Jenny Yoo was fantastic and will suggest any other bride check it out in their quest for the perfect dress. read more

I had previously come here with my best friend for her wedding dress and my bridesmaid dress. This time I came in for my own wedding gown. Sarah S. was not only a delight to work with, but she helped me chose the perfect gown and helped coordinate getting it to me in time to have alterations done. I would definitely recommend Jenny Yoo and Sarah. The dress is beautiful and very high quality for a price that isn't going to shock the wedding budget. Thanks so much!!! read more

I saw their dresses in a bridal magazine and absolutely fell in love with them. We went to their Chicago location and everyone was so helpful. We finally settled on one dress for all the girls. Ally was so amazing throughout the whole process. She showed us a ton of different styles and measured all the girls. The dresses are mid range I would say. But they look amazing I could not have imaged my bridesmaid in any other dress. The dresses shipped exactly when they were supposed to. Some of the girls had to get them trimmed but that is to be expected. Jenny Yoo Chicago really made this process stress free. read more

Jenny Yoo was a completely amazing experiences getting dresses for my bridesmaids. Sarah S. was incredibly helpful coordinating ordering 8 girls dresses (I even got a dress for myself for my rehearsal dinner!) We had 2 girls out of town and she was in constant contact with them making sure they knew where to go to do their fittings and to try the styles on, and accommodated 3+ appointments with my various bridesmaids to get everyone fitted. Every appointment was a BLAST and we had the best time. Dresses are amazing and we all loved our experience! THANK YOU for making this part of the wedding planning so painless and fun, truly an amazing experience and highly recommend. read more

I started my wedding dress search at Jenny Yoo after researching several Nicole Miller gowns that I was interested in. This shop even had a dress or two that was no longer being offered on the Nicole Miller website, which was a plus (I ended up buying one :). My experience was flawless, from my amazing consultant Grace, to the beautiful and clean environment, to the fact that they allowed my sisters and mom and I to take endless photos of each gown I tried on. Grace was helpful, knowledgeable, sweet and all the while, very laid back and patient. I would recommend the Jenny Yoo shop to anyone looking for a simple, classy, elegant gown. I couldn't be happier! read more

The store was beautiful and the dresses are very elegant and classy. Kristen was very helpful and I enjoyed my experience here so much!

I had the most wonderful experience at Jenny Yoo Collection! From my initial phone call and on, every interaction that I had with the Jenny Yoo staff was warm, helpful, and friendly. Kristen was my bridal consultant for the appointment and she made me feel special and heard, both of which are key to a positive bridal appointment. Kristen made me and my posse of two feel welcome and was extremely helpful while also allowing me space to make decisions without added pressure. The gowns at this location are absolutely stunning, and they have promotions and events on a fairly regular basis, so you might even get lucky and save! I highly recommend the Jenny Yoo Collection for any bride searching for a special, individualized gown shopping experience. read more

I purchased my custom Kelly Faetanini dress at Jenny Yoo in Chicago and could not have been more happy and satisfied with the selection, the service, the timeliness with appointments and the attentiveness they gave me! Ashley was my consultant and she worked with me in finding the perfect dress and even reaching out to Kelly Faetanini's team to customize it to make it mine! She went out of her way to help me and my mom and I could not be happier. The salon is gorgeous and any bride-to-be looking for a wonderful experience wedding dress shopping I suggest you make an appt right away at Jenny Yoo! read more

Kristen was amazing to work with! She made the whole process of shopping and ordering bridesmaids dresses from 4 different states seem simple and easy! read more

I was pretty set on what I wanted to wear for my wedding, which was not a very traditional idea. Anna at Jenny Yoo was so great to work with she completely jumped into the idea and made me even more excited for it! I'm pretty sure I tried on every combination of tulle skirts and tops and she was so very helpful. I really appreciated her advice as I'm not having a wedding party, and really wanted other's ideas. She has been quick to communicate and made ordering a breeze! read more

I cannot rave enough about my experience with Jenny Yoo! Ashley was an AMAZING consultant. During my appointment, she was attentive but not over the top. She knew how to style the gowns creatively and took hints from styles I loved to recommend other styles. We were not rushed at all (my appointment was on a weekday), and I was able to try on my favorite gowns multiple times, which really helped solidify my decision. Ashley followed up with me via email in a very timely fashion after my appointment and worked patiently and helpfully with me for a couple months until I made my final decision. I am so excited to wear my Jenny Yoo gown for my wedding! read more

I went to the store with an appointment and got the best customer service... the rep was honest, effecient and extremely professional....i initially ordered 7 bridesmaid dresses that were stunning... totally great jazzed up with funky jewellery...2days ago i found out a cousin was coming from overseas; so last minute had to order another bridesmaid dress... had to place a last minute order in hopes of coming in on time.. the sales rep Diana made everything simple and ordered the dress which is expected to come on time... the sales reps and service i received was over the top.. thanks for making my life easy read more

I bought my wedding dress from here last year and it was a wonderful experience! All of the gowns are gorgeous and the staff are friendly and helpful. I did not feel pressured to make a decision and the whole day spent picking out my dress was enjoyable. read more

My experience at Jenny Yoo was second to none. Shortly after getting engaged, of course one of my first thoughts are "what will my colors be?". Knowing that I was planning for a September wedding, I immediately knew that I had to find the perfect navy bridesmaid dresses. After having my heart broken with the news that Jcrew was discontinuing their bridal line, I didn't know what to do and where I was going to find the dresses. After doing some research online, I found Jenny Yoo and her convertible Mira dress. It fit everything that I wanted: color, styling and most importantly quality. I was so excited to find out they had a showroom in Chicago and immediately made an appointment. After trying on the dress myself, I knew that it was the one. The fabric was amazing and the dress was so flattering (on every body type). The girls in the showroom were more than accommodating, making sure that all of my bridesmaids submitted their measurements on time and always following up with me when a task was completed, which is not always easy when my bridesmaids are in all different states! Every experience in the salon was wonderful, not to mention I love their new loft style space. I highly recommend to any bride. I am more than convinced these are the best dresses out there! read more

I love Jenny Yoo's dresses. If you or your bridesmaids can afford dresses here for your wedding party, you definitely need to look into it. They're beautiful colors and fabrics and look nothing like the traditional bridesmaid dresses women fear. You could and would wear them again to another wedding or event. I actually purchased my wedding dress here. They have a lot of simple gowns with belts and other accessories to jazz them up. Their prices are on the lower end for wedding gowns, at least in my opinion. I got my dress, belt, veil, and hairpiece for $1300 after tax. I saw that people had complained about their service. The woman who helped me was very patient, even when my 2 year old neice was stomping around on their wood floor in high heels. She was polite and helpful. I did question her measurements for sizing. When she measured me, she said I would fit pretty much perfectly into a 10. When I finally got my dress, it wouldn't even stay up. I question whether I could have gone down a size and saved on some alterations costs. Also, I have a February wedding, so they estimated my dress would take 12 weeks on the long end. It ended up taking 13-14, and conveniently, it came in the day after I called. So, I wonder if maybe it had been there for a while before they called me. With those small complaints, I would highly recommend Jenny Yoo for both Bridesmaids' dress (although expensive) and wedding gowns. read more

Ally is the best! I just adore her. Jenny Yoo was my very first appointment for wedding dress shopping and while I did not find the dress for me there, I still felt like a million bucks with Ally. There were a few dresses that I thought I liked and there were a few that just didn't do it for me, but Ally had a way about her and I didn't leave feeling sad, fat, depressed, etc. All things I was thinking when I tried that first and second one on. She was very honest and helped me narrow down what type of dress would be a good fit for me. Ally also stayed within my budget and was not pushy at all. That same day we also tried on bridesmaid dresses and she was super accommodating. We had an appointment for both, but mine did take a little longer than expected. We were not going to be able to have time, but after explaining that we were from out of town and would not be able to come back, she was willing to let us try some on. She didn't question it for a minute. I then respected her time and made my girls quickly try them on and we finished up real quick. About a month later my sister was in town and we came back to see Ally for the bridesmaid dresses since I decided to go with the Jenny Yoo ones. Not one time did she push one of the bridal gowns that I tried on last time or even ask me about it. I didn't realize this until afterwards and really appreciated that she wasn't pushy and focused on what we came in for and that was for the bridesmaid dresses. Don't get me wrong, the bridal gowns are beautiful. I just didn't find the dress for me. Ally has been wonderful with helping out getting the girls orders in and confirming with me everything that is going on. She has also been willing to help me out with jewelry or even looking at my flower girl dress to see if she thinks it would go with my dresses, etc. She is just the best. Go to Jenny Yoo and see Ally. She will make your experience amazing. I almost forgot, she also sent me the sweetest card in the mail after seeing her to congratulate me and express how she enjoyed her time with me. read more

Jenny Yoo was the second bridal salon I visited. I first visited BHLDN and while the dresses were really nice, I did not find anything I absolutely loved but was interested in a Nicole Miller dress, the Alexis. Unfortunately, it was not available to try on at BHLDN. For something as important as a wedding dress, I definitely wanted to try it on before ordering. I was directed to Jenny Yoo as a possibility for having a sample of the Alexis. When I called, Sarah was incredibly helpful and very accommodating. Luckily, Jenny Yoo just finished a Nicole Miller trunk show that weekend and Sarah was able to squeeze me in over my lunch break to try on dresses before she shipped them out. Not only did they have the Alexis in stock, there were several others Sarah pulled aside for me to try that I immediately liked as well. I did not have a ton of time as I had to get back to the office for a meeting and Sarah was AWESOME. I tried on 6 dresses in 30 minutes and Sarah even took photos on my phone so that I could show the choices to my sisters. I fell in love with two and couldn't make a decision that day. Sarah was great in following up with me and even let me know when my dresses went on sale. I came in again (over a lunch break!) and tried on my two final choices. Again, Sarah was very accommodating with time and taking photos! I called her the next day with my decision and placed the order. I cannot wait for my dress to arrive and to wear it on my wedding day this October! I highly recommend Jenny Yoo to any future bride! As other reviewers mentioned, the staff is very professional yet laid back and not at all pushy. Thank you, Sarah! read more