We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

Being new to town I needed to find a mechanic to work on my 15 year old SUV that in my previous…read moretown I only took to the dealer (too lazy to find someone else so I paid the high prices). After asking friends and neighbors with no luck I turned to Yelp and saw the great reviews for Monona Motors. I had seen this place dozens of times on walks and bike rides - it is just a mile away so I thought I would give them a try. It is a tiny place so it is hard to get into but I was not in a rush - two weeks out was OK. Greg and the guys were really friendly and straightforward in helping to figure out what was wrong. They only fixed what was wrong and did so in a cost effective way. They also discovered a very rusted out part that needed replacing in order to replace a rocker arm (I saw the old one - wow I am lucky it didn't fall apart). They tried getting the part from Nissan but due to pandemic supply chain issues it was not available but they found one from the South on Ebay for a quarter of the price of new. It was in great shape (no salt used down there). I like their initiative in trying Ebay for the part. I brought the car back for this additional work. It was done quickly and for the price quoted. So far so good with both the brake job and the front end work - and I am sure I saved a ton of $ going to these guys. I am glad I found them on Yelp!

I've been going to Monona Motors for over 30 years and trust them completely to do quality work…read morewith repairs and maintenance including the Honda and Subaru vehicles I currently drive.

They did everything for us for way less than any other shop. Friendly, quick, affordable! We will…read moredefinitely be bringing our car back here for future repairs! 10/10!

The personal touch provided by Ken, the business owner and sole employee of All Morris Auto left a…read morelasting impression with me. After being blown off by some bigger area mechanics; who told me it could be a couple of weeks to get in to have my flat tire inspected, repaired; or possibly replaced. It seemed because of Black Friday and the expected Thanksgiving & implied other upcoming Holiday travel; all the local 'jingle stuck in my head' mechanics were swamped with well meaning, winter wary travelers reserved in advance to avoid a call to AAA whence to Grandmother's house they go. Of mention as well were the deal conscious penny pinching epitome of a holiday gift-giving-pro last minute regret-less, thrift shoppers wanting to be sure they could flee the scene, to evade capture for all the others of their ilk who they were surely to trample savagely to save 5% on Junior's stocking stuffers and other petroleum based sundries. Like Mike Brady said, "A gift is only a good thing if the giver has given thought to that gift; but if the gift the giver gives; gives the givee grief, than that gift should give the giver regrets." The amount of planning shows thought a-plenty! I nearly gave up plans for my only weekend off for a while to come. Then, as if Santa and the Easter bunny both answered my imaginary missive letter at once, and it had been notarized by the Tooth Fairy who called on Mister Mcfeely, who dashed back riding speedy in Captain Kangaroo's pouch my last minute web search brought me to Yelp - page four of that list of local mechanics dropped a diamond amid the rough of corporate cookie-cutter could care less profiteer mongers. All Morris sparked a hope that my plans would bear fruit from the seed planted in my imagination. It was within comfortable driving range on a donut-spare, and I could get there staying off the main roads and it was just a hop skip, and a licorice-whip n' a half off Fish Hatchery Road. I swift punch at the call option; a ring 'n a half later a Gentleman politely greeted me, asked how he could help! What? Not having to wait fifteen rings, to be notified I am to hold -- five minutes, nor curt answering machine "greetings" that revealed they were helping another "customer" and please try my call again later? If you have read this far, you probably gather I am anything but customary. I have been called some C-words before and at least by those who I have called loved ones, or acquaintances. I don't feel like a customer, I feel like a person -- who had an untimely emergency as we all do from time to time. As I found out in Ken's shop, I had run over a screw, which seemingly appeared to cause my own emergency. Within the hour of my call, Ken's welcoming demeanor, and the open atmosphere of his shop as he let me see him perform his craft gave an air of trustworthiness there; which could be ascertained in the whole 10 minutes it took to patch my tire and send me for the quiet country cruise I had planned for myself. It was a sigh of relief to deal with All Morris Auto. It was almost therapeutic, and I have already decided I will have Ken do my brakes before the month is out instead of going to my regular guy in Mount Horeb, which is out of my way. The only downside I see to the plan is Ken does not charge enough for the quality of service he provides, I was expecting to be spending more because I know I am worth it; and my much needed, few and far between -- leisure time; is worth it. By the looks of All Morris' business hours, Ken works near 12 hour days, so I am sure he can appreciate the time of others more than places who can't let you see them work on your vehicle because of the potential you would have to hear the foul mouths of the Keebler elves they keep behind closed doors, who are there away from the customer's. Metaphorically, of course. There is nothing wrong with those waiting room coffee, read a hundred times paper, revolving door places, they help people too. All Morris Auto helped me today; in lieu of all the monetary compensation I thought they deserve I decided to split the difference by taking the extra few minutes to put effort into leaving them a thoughtful review. Being the change you want to see in the world can often be a hard path. My seeming emergency brought me into the knowing of another; who treats people kindly and puts forth the extra effort to excel at their craft to help others; even when there are not fantasy magical myth nice naughty list making marketing hype holidays to rush planning while missing those in need of kind words, good deeds, in the present moment. The change I am, is to be present to listen, be compassionate, and help others with my craft, being kind of heart every day of the year. 365 days spreading cheer, and being loving, kind, and good willed. On my busiest day I will at least find another in my field who can help you, if I am unable. I Highly recommend this business. So far it seems to be a well kept secret.

Sunday I got a nail in my tire which was leaking quickly. After trying several places to get in Ken…read moregot me and and fixed it for me in 20 minutes taking time away from another car he was working on. Was beyond fair in price $20 and just a solid person can't say enough about the service in a Sunday afternoon.

Originally I rated 5 stars. However it's been 9 months and since then, ALL 3 things that this guy…read morereplaced have gone bad. I am writing this on Christmas Day stranded on the side of the road. First it was a noisy suspension part, I thought hey manufacturing defects happen, whatever. Then the oil pan he replaced started leaking. Now the alternator he replaced is dead. I don't think this could be explained by bad parts at this point, the guy must be cutting corners somewhere for ALL THREE REPAIRS to go bad in UNDER ONE YEAR. I spend over $2000 with this guy, I was polite, there is no excuse for this. And I asked for a full inspection too! If there was some other issue it should have been fixed. I nearly wrote this guy a blank check and he could not provide me a working vehicle.

Guy goes above and beyond. Highly recommended. I have yet to thank him in person for the repair he…read moreperformed and doesn't give up easily

New to Madison or settling into a new chapter here? Apex Automotive Services is a solid,…read moretrustworthy shop. My 20-something daughter moved 3,000 miles with her 20-something-year-old car, and Bobby and the team at Apex have taken care of both as if someone in their own family were behind the wheel. They're honest, clear, and genuinely committed to keeping people safe on the road. If you're looking for reliable car care or a mechanic you can trust in Madison, Apex is the place to go.

What's up with Yelp removing or saying my intitial 5-star review is "not recommended?" That…read moresucks.Thanks for nothing, Yelp! What a load of crap! Anyway - I brought my van back here when the breaks were getting squeeky and I was in need of some fast alignment work. Bobby's prices were so reasonable that I could afford to upgrade to longer-lasting ceramic pads - nice! He also got the van up on the alignment machine, and within a few minutes readjusted the alignment, including the steering wheel that was off-kilter and driving me absolutely nuts. What else can I say before Yelp torpedos another honest review? When you go to Apex, you can bank on good quality work at honest prices. Go here!

Brought my '07 mustang in for a new wheel and tire installation! They were quick to work on it and…read morethe tires look beautiful! Really happy with my service and would be happy to return. Very reasonable pricing and flexible for pick up times.

Ive had 2 visits with the center. James has been awesome. Takes time to listen, is responsive and…read morekind. Theyve done an oil change and a once over on my car-not as invasive as I feel was needed. Ive broken down twice needing a tow since. Thats not what I came here to talk about though. They certainly had not caused those issues, but it would have been helpull to know. They cost me time from work and money besides. My issue is with how the owner not only answered the phone but continued to speak to me when I was telling him my new dilemma (Im in bankruptcy and have struggled keeping a running vehicle. Ive learned a lot and can do much of the work myself). I have learned enough to know what I don't want to do myself. Mainly because it is now winter in freezing outside and Im without a garage. He never let me finish a sentence and was frustrated when he couldnt get the story straight. Every question he asked was biting and condescending, where if he let me finish and listened he would have had the answers. When he finally got a better picture of the issue he responded with 'I have a hard time believing that.' He went from 'thats not possible' to 'if we had done that' to 'this is what we do when that happens'. It turned into one of the situations where he said too much because he thought I didn't understand what he was saying. Looking at Google and the description-its an absolute lie. All of the part stores in the area know me. By name. And Ive taught the young bucks behind the counter a thing or two. I am smart enough to ask about the things that I don't know and I know how to ask nicely. He'd begrudgingly told me to make it in by 7:15 am to fit me in. Didnt offer the work for free (removing the leaking oil drain plug that they didnt use a crush washer with and is not coming out), didnt go into what could may be done to fix it and what they can offer for any price. I know how to fix it, his customer services was the worst Ive experienced in a long time.

My first time with 'Don The Car Care Man' at the University Ave was during the time while I buying…read moremy current car. While all other places either quoted me higher prices or were super busy for a car inspection, Don's price was reasonable as well as was flexible with timings. They gave a detailed report on the car and told me that the serpentine belt ($170) is wearing off and needs to be replaced soon. With this, I was able to bargain a better price before buying my current car. In fact, the serpentine belt broke less than two months of me buying the car as they predicted. I have been getting my oil change here every 3-4 months ever since. Mine is a 11 year old car with 220 k miles, so there are new issues that regularly pops up. They give me estimates for all the repairs, they also tell me which one is necessary for me to drive and which is not (like my car's rattling noise at times which I'm fine with). They also call me if they find new issues while they are working and ask for my decision before moving further. I'm grateful to them for always being honest and kind to me. I strongly recommend the place on the University Ave especially if you work close to the campus. I usually call them to see if I can drop my car off in the morning before going to work at UW and I pick my car back around 5 pm when I head back home. This way I don't have to worry about losing working hours. Thanks Don The Car Care Man!

For the second time in a row there was a "billing error" that required me to challenge their…read morecharges. This time they charged my wife $71 to install a new headlight bulb that she brought in. When I called back and challenged they said there was an "error" and they didn't know why she was charged an extra $20. (I'll bet I know why...) Calls to other shops ranged around $20 for install to free if she bought the bulb at the dealer ($15ish). When Don owned it, it was a reputable shop, not any more.