Honestly could not be happier with this place! Brought my Jeep in for a noise issue with my tires…read moretoday. The staff got right after it immediately and came back with some interesting information. Apparently, after a visit to a local dealership for a routine check up and oil change about a month and half ago, the dealership failed to assemble my tires securely to my vehicle. That's what the noise was. Holy crap, right?! After the guys told me, they went back, securely fastened the tires to my vehicle and charged me nothing for it!! NOTHING!! I was expecting a ball joint, a wheel bearing, or something else was the issue and was going to cost me a decent amount. How's that for honesty? I know where I'm coming for any future auto issues. Anyone reading this should consider South Street Motors as well. Highly recommend. Thanks again guys!!

I lost my lug lock, several places in the Madison area were unable or unwilling to help me, a…read morefriend referred me to south street motors, great service & great people that get the job done efficiently & effectively. Will be my place of choice from here on out.

WOW! I can say that this is the best customer service I have ever had! I am a female who knows…read moreNOTHING about cars. I was on a cross country roadtrip when I started haveing engine trouble. I got to Madison, WI and needed the car fixed. I was terrified of being taken advantage of. All this was foreign to me as I did not have a car for most of my life. I called around to MANY transmission shops. When I found Midwest Engine Service I knew I was in the right place. From the get go, I was reassured by the kind voice on the phone. I spoke with the owner, Wayne. He went over the issue with my transmission top to bottom. He spoke in laymen's terms, so I actually understood what he was saying. Not only did I feel comfortable trusting Midwest Engine, they gave me the best quote and fastest turn around! Wayne kept me informed step by step, as I was still trying to finish my roadtrip. It seemed I needed a new axle, so I added that to the work order. Again, Waynes' thoughtful words and actions helped keep me at ease. When I got the call that the car was done, the price was even lower than the quote. This included the axle as well! I was so happy with the quality of work, the service and the trusting comfort they gave me. I was able to get back on the road the next morning. Finally, I was leaving Madison. As I was driving out of town that following morning, I got a call from Wayne. I instantly thought he was going to say they needed the car back or something. Why else would they be calling? It was Wayne. He called to make sure the car was running smoothly and that I had made it out of town ok. He then told me he also called to wish me a safe rest of my trip. I felt blessed. I had definitely found the greatest mechanic and team. They are just lovely, honest and have human integrity. Thank you Wayne & the team.

Long post warning. Bottom line is they ripped me off and will to the same to you. Dishonest, shady…read morebusiness practices. Battery warning light came on in my 2010 Toyota Camry. Stopped by O'Reilly auto parts. They used a small electrical device to check the system. It took them about five minutes. They told me the alternator was bad and needed replacing and didn't charge me anything for the diagnostic. I called Midwest and was told it would cost $750 to replace the alternator. The next day I had to have my car towed into Midwest. They informed me I needed to have a diagnosis performed for $189.99. I questioned that but they told me if it was not an alternator problem, I was going to have to pay for an alternator in addition to whatever they found wrong with the vehicle. I later contacted Meineke and they informed me an electrical diagnosis charge was $68. When Midwest called me, I was informed that it was going to be $850 to repair the alternator. I balked at that because I told him I had been told it would be $750. He stated he could "make that work." My suspicions grew. I went online to research what replacing an alternator entailed. I found two YouTube videos that showed how to replace an alternator in 15 to 30 minutes on a 2010 Camry. The alternator is held on by two bolts. When I went to pick up the car they charged me $506 for a remanufactured alternator when I could've bought one new for $329 from Carquest. They charged me $344.91 in labor to replace the alternator and two serpentine belts. Again, for 30-minute job. Total bill was $1176.88. Even with the Costco discount, it was a rip off. Jeff N.

They did everything for us for way less than any other shop. Friendly, quick, affordable! We will…read moredefinitely be bringing our car back here for future repairs! 10/10!

We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs

This place has honest great mechanics that will try their best to let you know what's going on…read more They will never try to upsell you anything and will try to let you understand what's going on before you make any decisions. Great place to go, you'll be lucky to have found this place.

I always think car mechanics are out to rip me off…read more I mean, just 'cause I'm a gal doesn't mean I don't know anything about cars. But, it's true, I don't. My brothers spent much of their time under the hood of the family cars, but I was interested in other things .... like ... i don't know... ska? Anyhow, point is, I've been taking my car to Jensens for 5 years, and whenever they give me an estimate I start calling around town for second opinions. I can't help but be paranoid. And every time, I find my fears are unfounded. They have competitive pricing, and in fact, their quotes are often lower than anything else I can find around town.

RESPECT AND INTEGRITY!!!! If you are looking for frills like…read morelittle snacks and a free car wash, keep moving. But, if you're looking for a car repair shop that treats you with RESPECT and INTEGRITY, you've come to the right place! Marcus takes however much time is needed. He lays out all options, doesn't mince words and is so obviously passionate about his work, your car, and making sure, you will be as safe as possible on the road! I no longer dread bringing my car in for service! Just bring your own pretzels and soda. You won't regret it!

Super helpful, fast, and friendly service. Glad I found this place! They seem very trustworthy.read more