Awesome team working. Came into the shop right after work about 8am. They didn't have my tire size…read morebut were able to get one to the store later on in the day. Now me being a giant Snorlax that I am, slept through their calls but luckily I woke up and was able to bring it to them late in the day. I am truly grateful that they accepted it and were able to put that tire on for me. Really amazing dudes. 10/10 would recommend.

During my walk-in visit after purchasing a four-tire and wheel package online, I was greeted at the…read moredoor by a new associate. Although I had a scheduled appointment for two days later, I was encouraged to come to the store if I was flexible. They called to confirm that all my items were there. The associate was friendly, and the manager informed me that she was still in training. She quickly assisted me with the check-in and paperwork. Given that it was a walk-in appointment, the estimated service time was impressively accurate at 90 minutes. However, I did notice that the bathroom did not have a working soap dispenser. As I was leaving, I realized that she had forgotten to charge me for the alignment, which I pointed out and paid for. However, after driving about five miles away, I noticed that the alignment had not properly centered the steering wheel; it was noticeably off, around the 1:30 position. I returned two days later to have the tires retorqued, and the staff apologized for the alignment issue. They fixed it within 45 minutes, even during a very busy morning.

I'm incredibly impressed by the service we received today. We're from out of town and discovered a…read morecrack in our tire late in the day. When the first tire shop couldn't fit us in, they called down to Firestone to see if they could fit us in. The manager Carlin even stayed late to make sure we were taken care of and stay safe on the road for the rest of our trip. I'm so so grateful for their service and kindness.

If you have black rims DO NOT take your car there. Paid for a service and they damaged my rims…read moredue to someone not knowing how to properly take tires off of a rim. Not one but all 4!

Midwest Tire Company was amazing and really saved us after a pretty stressful morning…read more Our tire was slashed overnight in our hotel parking lot and we were supposed to be heading back home that day. I called Midwest Tire and the person on the phone was so friendly and immediately told us to come in and that they would help us out. Everyone there was just as nice. Super friendly, helpful and knowledgeable. They knew we were from out of town and trying to get back on the road, and you could tell they really wanted to help make that happen. We didn't have to wait long either. After such a lousy start to the day, it was so nice to end up somewhere with genuinely kind people who knew what they were doing and took care of us. Really grateful we found them.

I came here to get my tire fixed (darn nail). The cost was $30, which I think was quite reasonable…read moreespecially since I had not purchased the tires there and therefore didn't have a warranty. This is a cool old-style shop where you walk through the garage area to get to the office. The waiting room is noisy with the sounds of tire installation. You can have them send you a text when they are done, if you don't want to sit. I stayed there though. The coffee (free) was good, and they took care of my tire quickly.

Prompt service. Very fair price. Excellent quality work. Overall outstanding experience. Anthony…read moreexplained clearly to me and did a great job. If I had a business, I'd want to hire him. I will take my vehicles to them first from now on. Five Gold Stars.

Excellent experience here, got a flat tire while in Omaha for work and they were able to get it…read morefixed and get me back on the road. Super appreciative of these guys!

Thursday night (12/19/24) I discovered I had a flat tire. I figured since I recently bought a set…read moreof four tires from Jensen, and gave my daughter my gold card to get her a set of tires, I'd call Jensen at 7am on Friday morning. 7 am on Friday 12/20/24 I called Jensen to come in to fix a flat tire. The employee at Jensen apologized, and said they were completely booked for the day. I called discount tire, got a friendly person on the phone, told me to come on down, may be a wait, but if I get there soon, he says I can get out by noon. Go down to Discount Tire give him my keys, my info and I go home. 11:00 I get a text my car is done. Head back down to Discount Tire, where the young man thanks me for entrusting them to repair my tire, and appreciates my patience. I ask how much do I owe and he says, "No Charge!" I learned something new. Just because a business preaches customer loyalty, promises free tire rotation and repair, don't really appreciate your business. Their saying is just a gimmick. I also realized where I WILL NEVER go to again, to buy tires. Thank you Jensen for letting me know I ain't poop, to you. My girlfriend needs tires soon. I assure you we'll go to Discount Tire. This close to Christmas, on a Friday, so thankful Discount Tire did not turn me away.

I called Discount Tire after I realized I had a slow leak in one of my tires and thankfully they…read morewere able to take walk ins the same day without an appointment. The whole process from the time I arrived to me back in my car with a patched nail hole was about 2 hours. A little longer than they quoted me, but I expected this much given I was a walk in and didn't have an appointment. The staff and technicians here were great and handled everything from start to finish with professionalism. Best of all, for a simple tire patch (nail repair) it is free of charge! I will definitely be back for any future tire needs.

They were fast and completely honest and didn't try to sell me crap that I did not need. And they…read moredid not overcharge me

Absolutely. I'd keep the review factual and specific, especially around the 128% markup, because…read morethat's the strongest part of your experience. I'd also avoid calling them dishonest or saying they "ripped you off"; describing exactly what happened lets readers reach their own conclusion. Here's a firm but fair version: I really wanted to have a positive experience with this shop. The communication was great, and everyone I dealt with seemed very genuine. In fact, a friend in the industry described them to me as "not the cheapest, but fair and not crooks." Unfortunately, my experience with their pricing left me extremely disappointed. I was charged approximately $3,100 to replace one headlight, including labor. I questioned the cost of the part at the time and was told that was simply what it cost. However, when I submitted the claim to my insurance company, they actually called me to confirm that I had only had one headlight replaced because the cost of the part was roughly double what they expected. My claims adjuster then contacted the shop directly and was told that there was a 128% markup on the part. The shop would not adjust the price, and as a result, my insurance company would not reimburse me for the full amount. I understand that businesses need to mark up parts and make a profit, and I don't expect any shop to be the cheapest. But a 128% markup on such an expensive part, especially after I specifically questioned the price and was simply told that was what the part cost, does not feel fair to me. We live in a small community, and I believe we should be able to trust and support our local businesses. I appreciated the communication and professionalism I received, which makes this experience even more disappointing. Based on the pricing and the way this situation was handled, I cannot recommend this shop and would strongly encourage others to compare parts pricing and ask specifically about markup before authorizing expensive repairs.

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!

Stopped by Liles first thing Saturday morning after noticing a flat tire and they immediately jump…read moreto action and got me patched up. Really appreciative for their professionalism and speedy response.

I bought a set of new wheels and tires from them. After they put on the new wheels and tires they…read moredid not properly balance them causing my car to bounce and shake on the highway. They also under filled the air in my tires which could have ruined the brand new tires I spent 1k on. I wouldn't recommend this place to anyone worst money I've spent I would highly recommend Tommy's wheels and tires over this place