I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

Had an appointment this morning, I get there at 650am to get work done and they tell me its a drop…read moreoff. I called and emailed them and told them I was waiting and it is not a drop off. Why would a schedule an appointment to drop it off.

I drive older vehicles so when I went to NW auto care Chris' knowledge of my vehicles was amazing…read more I needed new brake lines on my truck and he got me right in and back on the road. He didn't try to sell me. anything I didn't need but told me what I could expect for possible issues in the future. Great service!

I have never had a better experience with mechanics as I've had with Northwest. I've been in…read moreNebraska less than a year and have had to visit them twice and both times the mechanics were friendly, fast, and so helpful. Both times I had problems, the mechanic took the time to explain every detail of the problem to me in a way that educated me instead of belittling me. This most definitely is the mechanic to trust in Omaha.

Service was great, got the issue fixed and explained everything that was going on! All the…read moreemployees were extremely helpful!

I've been going to Koplin Auto for years now and have always been treated with professionalism and…read morecourtesy. Their prices are fair and more affordable than most auto care places in town for the quality service that they offer. I will continue to take my car for all maintenance and repairs to Koplin Auto.

From start to finish, the team was professional, knowledgeable, and genuinely friendly. The quality…read moreof their work is outstanding, especially considering their fair and reasonable pricing. I recently had the parking brakes replaced on my 2011 GMC Sierra 2500HD, and the entire process was smooth and hassle-free. I scheduled the appointment online over the weekend, and by Monday morning I had a clear, fair estimate. I dropped off my truck the morning of the repair and had it back by the end of the day. What really stood out to me was their honesty--they charged exactly what was quoted, with no surprise fees or upselling. I highly recommend this shop to anyone looking for reliable, high-quality automotive service.

just took it in but so far great communication. The inspection sheet so far has been thorough. And…read morehopefully price is affordable and he got it in this morning like he said he would! So far great company would recommen! Will leave another review as soon as it's done!

The team at West Omaha Auto Service is always very respectful and helpful. They have been very…read morequick with diagnosing issues and providing great service. Highly recommend having them at the top of your list when looking for services!

I had some type of plastic/fabric bed sheet wrapped around my drive shaft - to the point where I,…read moremy brother-in-law, and my tow truck driver couldn't get it off - and west O got it done the next morning. I've owned a Cadillac for less than 2 months and don't trust any mechanic in omaha, so I was expecting this to be an arm and a leg. They charged me about a half hour service/labor fee - so I was thrilled that it didn't even hit triple digits ($100+). I never write reviews, but I have no reason not to go back to these guys next time. Hopefully that sticks and they become my go-to place I recommend to family/friends.

Time for your auto maintenance? Oil change? They run promotions "all the time folks" I only trust…read morethis family owned business ..they are friendly and welcoming..thank you Megan for always giving service with a smile!

My grandson recently had his car worked on over $1000.00+…read more Do you know they DID NOT test drive it before releasing it !!!! Well it had MAJOR issues and had to be repaired again to correct the problem. Certainly an inconvenience to the customer. How stupid this could've been avoided.

If you are getting the run around at another shop or they just keep throwing parts at it, take it…read morehere! The diagnostic tech is great and will figure it out! They have a front end who is courteous and kind and a service staff that compliments each other well!

I've recently had a run of bad luck with my vehicle and have been treated pretty poorly by…read moreWoodhouse Ford. I'll spare you the details there. When I got into my car this morning my seat was all the way back and wouldn't move any direction but right. Being vertically challenged this was an issue for me. Long short, I have to leave town for a funeral today and Haver's is right up the street. Admittedly, I've never taken my vehicles here because they are always so busy. They got me right in, had it fixed in under 30 minutes and sent me on my way. Their customer service is top notch and not something I'm used to from my (9) recent experience(s) in the car service industry. Mille Grazie! My capacity for stress is maxed out today and your kindness made all the difference. I promise to pay it forward!

Dropped my 2014 Jeep Cherokee off 07/30/2024 due too my vehicle not starting. My vehicle sat at…read moretheir location for two weeks before touched which my appointment was for 7/31. After calling for weeks and getting the run around, my father went up to the 84th L location where the truck was still sitting outside which they had told me it was going to be towed to another location (65th L) where they have been working out of due to storm. The next day they magically contacted me and said my ignition module and ABS module were bad. Not once after they did the diagnostics to determine those modules were bad did they bring up the brake booster, which would've showed when they hooked the vehicle to the computer to determine the modules were bad!. Had a prior diagnostic done from the Jeep dealership which the brake booster did not show up as needing to be replaced, only showed lost communication to a module. Took about two weeks to repair. Paid $2500, when I picked up my vehicle all these lights were on my dash which wasn't on there when I dropped my truck off. Brake light, Airbag, and mile odometer was flashing. They advised when I picked up my vehicle that something was wrong with my brake booster, which is connected to the ABS module they said they had to replace. I requested to see the old modules to ensure they were replaced and they were not provided. Prior to this they told me they were having a hard time programming the ABS module. I still reiterated that the lights on my dash were not there when I towed the vehicle to them. They advised for additional $1200 they can repair the brake booster that they damaged.

AVOID AT ALL COSTS!!! If I could give this a ZERO StarsI would! My husband took in his pickup truck…read morefor a check engine light after paying $240 plus dollars for a $7-$14 Dollar Part (Temperature Sensor) to be put in which i am not a car person at all but that seems a little ridiculous and should of took the advice of the other reviews about taking advantage of people. In which I definitely regret now!! After paying he noticed a huge door gouge on the paint on the drivers door. He called and talked to Paul which was very dismissive and acted like he was the problem never once asking for the truck to be returned so they could take a look at. Only after posting a Review did they at all Care only because they had a bad review, because that affects their business of course. After he wasn't contacted the next day he went into the shop and talked to Paul again, Paul saying that he had to talk to the owner John about resolving the issue which is understandable. After waiting all day for a response he finally got a call from Paul grudgingly saying that they would want the car back to have someone come over and touch up the paint, of course not a body shop but a alignment and wheel shop. He told them that he didn't feel comfortable bring it back to the same people that damaged it and he asked for a actual body shop to do the work of course after explaining that to Paul he said no this is the only way and that's it! They will NOT take care of you! Only grab your money and anything beyond that is not there problem!