This shop said it would be $600 to replace a single wheel bearing (the cost of labor was $400 on…read morethis piece) and an additional $500 to change the rear break pads and rotor. also they don't close at five. I attempted to pickup my car at 4:50 due to the pricing (and my only ride just got off work) and got told off saying they were closed. overall just go to a place that knows how to set up their times correctly.

Got every aspect of professional service. I personally expect to encounter the following traits…read morewhen I know I'm going to spend money. Honesty, knowledgeable, experienced polite staff, fair prices and above all clear concise communication. We agreed to having a large amount of work performed. Mark is a class act. His estimate was on the money. Before he started turning a wrench he verified with me what they actually found. We agreed to proceed with the repairs so the vehicle would be safe, dependable and a pleasure to operate. Do not pass this repair shop next time service is needed from a simple oil change to a complete and complex engine rebuild. Just bottom line. These are good people.

Free waters and coffee for paying customers. Restrooms clean and in working order. Staff brought…read moreout and extra chair for me to sit in while I wait, that was very thoughtful and nice. Knocking a star off because there are cheaper options for an oil change for my car. A newer model (2024) and I paid around $100* for an oil and filter change (plus labor) at this location.

Brought my Nissan Sentra with CVT transmission issues here for a full diagnostic. I clearly put in…read morewriting that I wanted both ECM & TCM codes read and transmission fluid pressure sensor data pulled. Instead, I was charged $125 for what felt like a basic OBD scan (same P0846 code I had already gotten for free at O'Reilly Auto Parts). I called for an update and the call was disconnected, would not be shocked if they hung up on me since I was very firm on the he call. They had told me they would call me back, but never did. No way should they have needed to keep my car overnight; I dropped it off in the morning and was told I'd get an estimate later that day, yet I only got the same vague "you need a new transmission" answer the next day. They quoted $4k-$6k for a replacement CVT without providing the live data, freeze-frame data, or proof I requested. I was shown a jar of dark fluid with metal debris, but there was no confirmation it was from my car. Overall, I left feeling underwhelmed to put it mildly. This was more about selling a transmission replacement than giving me the thorough CVT diagnostic I paid for. I would not recommend this shop.

Review of Service: 2015 Toyota Prius Hybrid Repair…read more ​Rating: 1/5 Stars ​This review outlines a highly unsatisfactory experience involving multiple attempts to resolve a recurring issue with our 2015 Toyota Prius Hybrid, resulting in significant cost and an ultimately undrivable vehicle. ​Initial Service & Failure: Our vehicle was brought to Starr's with a confirmed diagnosis (from a Toyota dealership and a second independent shop) requiring a replacement of the electric water pump (EWP). After this repair was completed, the core problem--a recurring hybrid system alert forcing the car to shut down--returned almost immediately. This demonstrated the initial repair, despite being based on external diagnosis, failed to resolve the root cause of the vehicle's functional failure. ​Second Service & Misdiagnosis: During a subsequent tow back to Starr's, the small accessory battery was unintentionally depleted. The shop diagnosed the issue as a faulty battery, charging us $700 for a replacement, yet failing to address the fundamental hybrid system alert that necessitated the tow. The owner later stated that replacing the battery would have "permanently erased existing codes," a claim that raises significant professional and technical concerns regarding the shop's understanding of modern vehicle computer diagnostics and permanent fault storage. ​Conclusion: After two service attempts and substantial expenditure, the car still exhibits the exact same critical hybrid system failure and is currently undrivable. We caution prospective customers that our experience indicates a lack of capability to properly diagnose and resolve complex hybrid vehicle systems, leading to costly and unsuccessful repairs.

They are fast with their diagnostics and the repairs at a fair price, I will definitely go back…read morethere for repairs on my other three vehicles when needed

My name is Howard Vanover, i was able to bring my car in, and have everything i needed done to my…read moretransmission done with swiftness and cost effectiveness. Stuart and his employees were super professional. honestly the only people i would want to work on any of my vehicles and my family's vehicles. Thank you Stuart.

We have brought several vehicles to Stuart and have always been blown away with the attention to…read moredetail, fair pricing and great communication throughout the process. They have fixed things that nobody else could seem to figure out. There is a reason this business has been around for so long; they are great at what they do! If you want a team that is knowledgeable, kind and reliable, this is where you need to go.

I can't recommend Gulf Breeze automotive high enough. I have used them several times and have…read morealways felt they were so upright and honest. This last time I brought my car by for a light on my dash as well as an oil change. They found something that had gotten disconnected they reconnected it at no charge. I told him I also wanted my tires rotated and balanced. The mechanic looked at it and said that it wasn't necessary for it to be done at this time and he didn't want to charge me the additional money. I told them it's nice to have someone this day and age that's actually willing to not charge you money rather than trying to overcharge you. I highly recommend them

Took forever for my car to even get looked at, everytime I called they either didn't answer or had…read moreme on hold for almost half an hour. When my car was finally done they charged me an insane amount and a few months later my car is back in the shop (different shop) fixing/redoing the stuff that was done here. And the military discount was like $5 on 2k

Leroy then Steve at Professional Automotive helped us out in a big way by getting a starter put on…read moreour car before we finished vacation and had to make the 400 mile trip back home. I called about 8:15am on this Friday and was told they could get it done if I could get the car to them. Thankfully it cranked to get me there and get it done they did. They did the work as I waited with the parts delivery being the only hold up. I was back on the road a little after 11:30 and all was well. The quality of car care was very good and made shorter work of the job than the YouTube crowd. I would highly recommend Professional Automotive. As for pricing I was not put off in the least with the price for the work as I was given all that I asked for on very short notice.

Took my husband's Mountaineer there because I read the ratings on Yelp. After several months of…read morehearing that either his mechanics had CoVid or he was hiring new staff they still hadn't done a diagnostic on the SUV. Every time we called if we could actually get someone to answer we'd be told they would get to it that day and call us back. Well of course that never happened. Finally we had enough and called a tow truck to go pick up our SUV. When we went to pick up the vehicle it was in the back of his lot with the hood popped open. Low and behold our battery was missing. Don't waste your time with this man.

Polite and trustworthy. Very thoughtful and thorough!…read more Thank you, Chip and Amanda Holder

They did an awesome job: oil change and tire rotation. Very reasonable. Friendly staff. Very clean…read moreand appealing waiting area.

I called DeBroux Automotive to discuss a discrepancy before paying over $2,000 in scheduled…read morerepairs (transmission fluid and spark plugs). Matrix physically inspected the vehicle , and stated 2 belts need replacement while DeBroux said only one. As a single older woman with no family nearby and limited income, my truck's reliability is extremely important to me. The belts are my main concern -- without them working properly, my fear was the truck will soon become useless. I wanted assurance that after spending that much money, my truck would be reliable. When I politely raised this, the responses were snarky, sarcastic, (I think came from the owner himself) and rude. They said "look under the hood yourself" and "go to Kelly Hill". All customers, especially older women on fixed incomes, deserve basic respect and clear communication. Very disappointed. Rudeness and dismissive treatment from DeBroux hurt me deeply -- emotionally, physically, and spiritually. As an older single woman with limited support, being made to feel disrespected and like I had no right to ask for basic fairness or reliable service left me humiliated and drained, affecting my well-being and ability to show up fully for my patients and family. Since writing the above, I found a nice auto repair shop, with a very respectful owner, who told me "I didn't need to do any work now on it now". However, the other shop stated, when I"m ready (when the truck is giving me more problems), he would do the same work for 1/2 as much, saving me 1000 dollars. That is a 50% savings or a 100% savings since I need to do NOTHING now. This place is not as great as they think it is.

This review is based on our first experience with DeBroux which received good recommendations on…read moreYelp.com. Repair: replacement of knock sensor harness (which I supplied) and replacement of knock sensor. Cost: ($661) excluding harness. Shop personnel are very courteous and carefully explain what needs to be done and the costs involved. I used YouTube to review what the repair involved, and realized it was beyond my ability to desire to do the repair. The same car had the same repair before, and the bill was $164; at first I thought the $661 was pretty expensive; then I noted that the $164 repair cost was in 2018, so the higher cost could be a reflection of the increased cost of EVERYTHING since then. Would I take my car back for repair? Yes.