I had a frightening experience during my first pregnancy under this doctor's care that has stayed…read morewith me for years. It took me three years to feel ready to write this review. Near the end of my pregnancy, I developed symptoms commonly associated with preeclampsia, including severe swelling, persistent headaches, and blurry vision. I raised these concerns during an office visit and in a message, specifically stating that I was worried about preeclampsia. I was told that I was young and that these were normal pregnancy symptoms. No additional testing was ordered. After two subsequent pregnancies with a different OB, I learned these symptoms should have been taken more seriously. At minimum, I believe my appointment should have been moved up, my urine protein checked, and home blood pressure monitoring recommended. As a first-time mother, I trusted her judgment and was not seen again for about two and a half weeks. At my next appointment, she was out of the country, so another physician saw me. That doctor immediately checked my blood pressure and urine. My blood pressure was dangerously high and my urine showed extremely elevated protein levels. I was sent directly to Labor & Delivery and delivered my baby a month early due to severe preeclampsia. I cannot know whether earlier evaluation would have changed the outcome, but I do know that I felt unheard when I raised legitimate concerns. The experience was traumatic for me and my family. I am sharing this review in the hope that it encourages others to advocate for themselves and seek a second opinion if their concerns are dismissed. Seeing similar experiences in other reviews is one reason I felt compelled to share mine.

My wife continues to be scarred by the level of care she received from Vaya. It's been over a year…read moreand we still are working through it. I truly could not recommend her less. Shes flippant, flighty, and does not advocate for her patients. We were supposed to see her for a wellness check during a hospital stay. Hours went by. We finally talk to the charge nurse. We track down Vaya. She decided to go home instead because she was getting a package. If you want a doctor that understands and respects you, look elsewhere.

I have been a patient of Dr.O'Toole since 2007 (!) and she is as incredible today as when I first…read moremet her. I briefly left the clinic to have my 4th baby at an out of hospital birth , however went back to OCWG when it was time for my yearly checkups. Staff can be a hit or miss and I've met SO many different nurses, receptionists, lab techs etc. in the years I've been here but never had a horrible (or off putting) experience with anyone. Thank You for always putting your patients and their health first, please never ever retire.

Mary O'Toole is very unhelpful. I trust ChatGPT more than I trust her lol. When I simply answered…read moreroutine questions regarding my mental health, she acted appalled and taken aback by me being honest? Not a good look for a "care provider". Also was completely unsympathetic and calloused toward my severe debilitating nausea, not to mention once again DID NOT HELP AT ALL. Fake nice. Would not recommend if you need anything other than a five min consultation and don't already have the ability to answer your own questions

Came in to treat heavy periods. Didn't listen to me. Prescribed me birth control to get rid of the…read moremenstrual pain. Didnt explain what the side effects were at all. Two months later had an ischemic stroke caused by the birth control. Almost died. Diagnosed with pulmonary embolism and deep vein thrombosis (blood clots in heart lungs and legs). Almost took my life. All of this could have been prevented if he had just listened.

Would give more stars if I could. We had the best experience with Dr. James who delivered our…read moredaughter a little over a month ago. We left every appointment laughing because not only is this guy professional and sharp, he's hilarious. Very supportive ... our birth plan changed towards the end of my pregnancy and he was very flexible. His team is amazing as well... someone else mentioned their quick phlebotomist and I can totally vouch for that. It's rare that you find a docs office that gets everything right! Overall good vibes!

I have suffered for years with interstitial self cystitis, which was making my sleep very difficult…read moreand affecting my daily life. Finally, my urologist suggested that I see Dr. Wallace for possible hormone replacement. It's now been four months and I could not be happier with Dr. Wallace or her staff. Dr. Wallace is very insightful and she really listens and she looks at the whole body. I am a retired registered nurse and I would encourage anyone to seek treatment from Dr. Wallace. Regarding the negative comments about the staff; it's a very busy office and I find them very efficient and pleasant to deal with.

Stay away -- BAIT AND SWITCH! I NEVER write reviews - but…read morethis is worth it. I called and got the quote of $400 for a pellet. I called back to verify that it was a total of $400, because a friend felt that was low. They said that it was total $400 out the door. To my surprise, I am being billed another $250. I called and told them I had verified. After not getting a call back, I called again. The office manager called me back and after I explained the situation, she said that they had made a mistake "because they are only human", but there was nothing they could do about the extra bill. I reiterated what she said to me (they made a mistake but they wouldn't fix the mistake) and she said "this is the medical profession, not retail. We don't fix things in the medical profession". Then she proceeded to tell me that I don't have to pay it, but that they will just send it to collections. She had a raised voice, and was interrupting me every time I tried to say anything and was 100% unprofessional. She sounded like she was in her 30's without much life experience. Dr. Wallace seemed knowledgeable and fine. (When she inserted the pellet, I wasn't numbed all the way, but she immediately fixed it and it was a fine experience.) Ultimately, I don't think the pellet is rocket science - you cut, insert and bandage it. But since they are expensive, the price took me to Dr. Wallace. The truth is - I would have gone to Dr. Wallace for the next 10+ years for a pellet. But her receptionist was rude and defensive, I never got a return call on my first inquisition, and her office manager was ready to fight with me as soon as she did call. I won't be returning. And I have a sister, mother-in-law and sister-in-law who have already made appointments with her. Plus several others who I have given her name to. Pretty sure not one of them will be going....because I told them it was only $400! Dr. Wallace - your staff is a disservice to you. Customer service is still essential! I did my due diligence, was wronged, and nothing was rectified. I'm not into the bait and switch - that is a used-car lot move!

Before her arrival, my baby girl and I were patients at OC Maternal-Fetal Medicine (OCMFM) due to…read moremy high-risk pregnancy (IVF and AMA, age 35). After a four-year fertility journey with many ups and (mostly) downs, I was very anxious throughout my pregnancy about something going wrong. I also had significant, daily physical discomfort (including nausea throughout all nine months of gestation!). From my husband's and my very first appointment, we were impressed with Dr. Kurtzman's office. They were able to schedule us around our travel plans for our first visit. The scheduling/administrative staff members are very efficient and great at getting back with patients swiftly about both scheduling matters and medical questions requiring the doctor's input. They effectively multi-task and are very invested in positive patient experiences. When you call the office, you speak to a real human located inside the building! No automated phone system, portal-only care, or extra hoops to jump through blocking you from receiving timely care. When I once needed to speak to the doctor about a time-sensitive matter on a weekend, I was able to promptly contact him by phone without any issues. The physical office itself is spacious, impeccably maintained, and beautifully furnished. Medical and nursing staff, including the sonographers and personnel monitoring non-stress tests (NSTs), are good-natured and seem to genuinely enjoy their jobs, expressing happiness and excitement when monitoring the baby and a desire to meet the baby once they are "on the outside!" In addition, Dr. Kurtzman is clearly an expert! He addressed my many questions thoroughly during each visit, and with empathy and caring. He is passionate about the work he does (including his research contributions to the field), and it really shows, having a significant positive impact on the quality of care patients receive. I always felt I was in good hands and never a burden. He took my complaints seriously and prescribed several medications to ease my discomfort. His office sent prescriptions to the pharmacy swiftly and effectively communicated with my regular obstetrician's office, as well as my daughter's future pediatrician. Furthermore, when I was at risk of pre-term birth, he increased my medications, monitoring, and physical restrictions, additionally ordering steroid injections in the event of an early delivery. It all paid off, and my daughter and I had a smooth induction at 39 weeks, on the day I wanted. She was born healthy and well. In a nutshell, the quality of care I received at OCMFM was significantly better than my experiences at other OB offices, with my family members and me feeling supported as individuals in more of a personalized, human-centered way that is hard to come by in these days of AI assistants, online portals, and low-contact care. I would highly recommend their services to anyone with a high-risk pregnancy who wants to feel respected, valued, and attentively cared for as a patient.

Take a deep breath. You have found your doctor…read more.. After experiencing a stillbirth at 38 1/2 weeks pregnant, I knew I needed to recruit the best possible army to help navigate my rainbow pregnancy. Dr. Kurtzman and his staff were all I needed and more. The office environment is so peaceful, and unlike any doctor's office I've been to. The team is so thorough, listening to every concern compassionately . And Dr. K, well he is the absolute best. After being under his care from 15 weeks onward, I finally delivered my baby girl at 37 weeks. I am so grateful to OCMFM, for helping me through. You won't regret adding this team to your pregnancy journey.

My sister been with her for years and she really loves how she communicate with her and felt her…read moreconcern and all. I used to be under Kaiser and when we changed my insurance I went and finally able to see her. Her clinic relocated to another building and it looks great and also the staff that works with her are welcoming and helpful too . Dr. Johnson is really amazing she made me feel very comfortable even though this check up is my lease favorite. She made sure that whatever needed to be done are ordered and completed. I am very grateful and impressed with her professionalism and dedication.

Had to switch over, which is always dreadful, because you don't know who you are going to be…read moredealing with. Was supposed to see another Dr. in that group. She did not see me for whatever reason, but Dr. Johnson stepped in. I found her knowledgeable, and cared about any concerns and questions. She seems to be very genuine in interacting. Overall, I think it was kismet that I ended up with her. I highly recommend her!

I was very pleased with all aspects of my visit to Dr Marinescu! His office staff was very…read morewelcoming and supportive; Dr Marinescu was amazing -- very knowledgeable, very kind, asked the right questions and most importantly, gave me excellent care and information in addressing my issues. Wonderful office staff and set-up - office was easy to get to and not a massive set of offices with a myriad of doctors. Very personal, which is comforting for gyn issues. Will definitely be making Dr Marinescu my gyn -- thank you, Dr Marinescu!!

I've been with OBGYN CARE since 2016, and Dr. Marinescu was amazing with my c section! He has…read morealways been so detailed, and makes sure that the baby, and the mom is in good health! He was even able to make my scar better from my first c section! I had keloids and he was able to make it a clean line. Now in 2023... I went in for my Annual check up, and he found that I had a cyst on my left ovary! My stomach was growing and I have been having pains but I thought it was my other issues that were causing them. He quickly issued tests to see the cyst, and found out I had endometriosis and the endometrium (chocolate cyst) on top of all my other issues... he then ran other tests to see if I was fit for surgery and got me in as soon as possible! Now I'm 5 weeks in recovery after a successful hysterectomy, and cyst removal! I've heard horror stories from other women about other obstetricians just minimizing their pains... you will not go through that here... He truly cares! And will do the very best for you! Dr. Marinescu... He is a gem! He's brilliant! And he's such a skilled surgeon... And I feel blessed to have him as my Obgyn... I will forever be grateful to him! And also his staff are all super sweet, and amazing too!!!!

I had my daughter with this group 11 years ago. I was told over the phone they had a change...and…read moreit sure shows! I waited all day for a callback to schedule an appointment due to my doctor's recommendation. I decided to call in since I was told someone would call me three weeks ago and never did. This was Tuesday. I was told they will call me back. It's now Thursday and I am still waiting. I have a feeling they will not call back, so I reached out again. After reading these reviews and the terrible scheduling experience...I wouldn't even bother with this place. I've wasted enough time for an appointment. People shouldn't have to beg to get the care they need. Do better!

Takes at least 45 mins to get through to someone over the phone. Billing dept never calls back…read more Unnecessary charges on my account and extremely high payments with no plan offered. Every appointment doctor is late and whole thing is rushed. Switched providers quickly and now getting the information I needed and deserved.

Dr. Susan Mendelsohn is my new OBGYN and I am very happy to have found her. At my first appointment…read moreshe sat with me and thoroughly reviewed my health history. Dr. Mendelsohn took the time to discuss options for my treatment offering efficient solutions. I am 69 years old and have only had 3 OBGYNs in my lifetime. Dr. Susan Mendelsohn provided what I consider to be very patient centered care.

I was a patient of Dr. Mendelsohn for nearly 30 years...she was always wonderful, kind, patient,…read moreand thorough. I saw her every year for my annual wellness exam. Then along came Covid and I missed a year and the next year I had surgery thereby missing another year. I called for an appointment and was told that I would need to be treated as a new patient and could only have late afternoon appointments. This was very difficult for me: I am 80 years old, no longer drive on the freeway and take care of my husband, who has Alzheimer's. The inflexibility of her scheduling and treatment of me after 30 years was and is difficult to understand. She is an excellent doctor who I highly recommend but I can no longer use her services.

Came to Dr. Meng's clinic on a rec from my college friend--honestly one of the best decisions I've…read moremade. Did one full IVF cycle here. Everything ran super smooth--no crazy waits, appts always on time, staff on top of everything. I have PCOS, and Dr. Meng created a low-stim protocol based on my hormone levels (AMH, E2, LH, etc). It felt tailored, not cookie-cutter. Monitoring was detailed, meds were adjusted as needed, and I felt taken care of every step. I showed up w/ a notebook full of Qs from past clinics--she answered every single one. Straight-up, no fluff, no eye-rolls. She's sharp, calm, and knows her stuff inside-out. The whole team is super responsive via phone/email and really kind. You're not just a patient here,they actually see you. If you want a doctor who's smart, efficient, and 100% on your side--this is the place.And now there's a little giggle in our house that didn't exist before--thanks to them.

Unfortunately, my experience with Dr. Meng's office has been incredibly disappointing and…read morefrustrating. Several serious issues occurred during my treatment that I feel obligated to share. First, when our medication was shipped to the office, they failed to provide an ice pack for a time-sensitive medication that required refrigeration. As a result, it was left at room temperature for hours, potentially compromising its effectiveness. Second, they did not thoroughly check the medication package and missed including the crucial trigger shot. I had to rush to the office at 8:30pm to get an emergency replacement-over an hour later than the correct injection time. Even more alarming, they messed up our email address and sent sensitive medical information, including my ID, to the wrong recipient, violating HIPAA regulations. This was a serious breach of privacy and trust. Additionally, an intern nurse attempted to draw my blood but had difficulty locating my vein. After two unsuccessful and painful attempts, the process had to be restarted by someone else. It made me question the level of training and oversight in the office. Despite two failed IVF rounds, Dr. Meng told us she wouldn't change anything about the protocol. There was no openness to reevaluating or adjusting the plan based on our results, which felt dismissive and discouraging. I rarely leave reviews, but I hope sharing my experience helps others make an informed decision. Fertility treatment is stressful and emotional enough-patients deserve a team that is organized, responsive, and respectful of their time, health, and privacy.