Late review. I was referred to Dr Melkonian by my PCP early 2023. The office staff was awful. They were not only rude to me they were rude to the Dr and not privately, right in front of me and another patient. He tried to sell me vaginal rejuvenation. I was there because I was having very painful periods that were lasting twice as long all of a sudden. After he tried to sell me the vaginal rejuvenation he asked how old my mom was and maybe she needed it too. I was very put off by this. And couldn't not believe I was ven having this conversation. I then went and had an ultrasound and was told the dr would have the results in a week. After about 10 days I called to check and they said that they were busy and didn't have time to call people and then said I needed to make another appt if I wanted my results. I said no, I've never had to do that. They should just give me my results. She refused to even give the dr a message for me. I refused to make an appt with their office and requested my report be sent back to my PCP and also told her she should never refer anyone else to that office! I am writing this now because I am seeing a new Gyno for a year now and we had to look at the old ultrasound results and I was reminded of this office and how terrible they were. My new office is so kind and helpful. I really do hope that whoever was in the front office 3 years ago is not longer there and that the dr has stopped trying to sell vaginal rejuvenations to people who are there for medical issues. read more

He delivered my kids 17 years ago. Positive and skillful. And had taken excellent care of me for years! I trust him with my life. Best care and staff. read more

Dr Melkonian is a very good doctor. Precise and professional. I feel cared for. Rarely do you have e to wait and he has tremendous empathy for the menopausal person. read more

I've been a patient here for about 3 years. I started off with Melkonian who was wonderful, informative and kind. I then got switched over to Farag for the time being which was fine, I'm pretty easy going until enough happens that it becomes a shame on me, why am I putting up with this scenario? The staff has been by far their biggest downfall. Reminder, all doctor's offices are busy! All! My biggest problem is when I want to book an appointment or get help/information, I can never get through. It's pretty darn difficult to call through. Oh so you only want to leave the phone lines open at your convenience? That's exactly how this office works. Not leaving lines open for patients to get through while open, during business hours? That would make way too much sense.... I also have had conflict with appointments and still got charged, but ultimately had to re-work with billing to correct as the communication got lost down the line. I was newly a mother to a newborn I had to reschedule an appointment due to my conditions. So I come in on the new date, they don't have me on record. I immediately began to cry, and Heba was comforting, but I was so dumbfounded that I felt like I inconvenienced them to still be seen for an appointment same day. I made it clear I'm not coming a second time later with my newborn, I made the appointment, i'm staying. Cut to it, I still got a bill later for "cancelling" an appointment, so I had to once again during my leave call in and deal with that "No, i didn't cancel, I rescheduled and they never put me on the calendar." Eventually it was cleared but you'd think they would put that in the record and deal accordingly. Last, getting an IUD prescription. My insurance covers it, but I cant get at the pharmacy either. They say that my doctor should be able to get it. I even went as far as to get the login through the actual IUD Vendors site and worked with them telling them that they can in fact as a medical office purchase through the site. WHY am I the PATIENT telling THEM this? I don't work for you! And they said they would look into it and try, I never got the follow up and I ultimately gave up. SO here I am months later still no Birth Control IUD as I had wanted. Now, I'm moving on and I'm ashamed of myself for now finally looking into a new Doctor, as I did like both Melkonian and Heba. I just can't handle being stressed every single time I'm wanting to make an appointment, get a prescription or just be able to get through on a phone line. Simple as that, it's stressful trying to deal with the office, clear as that. read more

Apparently the biller - not the doctor decides what the doctor can do!!! If I could give zero stars I would. I saw Dr Melkonian to have an IUD placed. I liked him; he might have even been over informative since I'm in the medical field. He provided me with a prescription to pick up the IUD. I thought this was odd and I called my insurance company. The insurance company told me the product is covered under my medical insurance - not pharmacy. I would not be able to get it from a pharmacy. I even called 4 pharmacies to see if they would bill my medical insurance. That day I called his office and explained this & let them know they will need to bill my insurance after the procedure. The short story is I got a run around for 3 weeks! Yesterday, I even conferenced called my insurance with the doctors office. My insurance company verified it was 100% covered and provided the fax number for the claim. Today the office called to tell me BILLER said they cannot do the procedure!!!! Yes, the biller and not the doctor! read more

Dr. Melkonian has been my OBGYN since I was 19 years old, I have been going to him on an annual basis for 10 years, now pregnant with my first child, I was thrilled to be able to see Dr. Melkonian for prenatal care. He is sensitive to a woman's body and needs and is gentle to the touch with every procedure that I have had done. He takes the time with you to answer in detail all your questions and doesnt make you feel rushed. His office staff is friendly, quick and efficient. I have never waited in the waiting room longer than 5 minutes to be called back. As everyone's time is valuable these days and people work, no one wants to sit in a waiting room at a dr. office for an hour. I highly recommend Dr. Mel for all your OB/GYN needs. You wont be disappointed. I would like to mention that he does not conduct ultrasounds in his office, so dont expect an ultrasound on your first prenatal appointment, you will be sent across the street for all ultrasounds, but that did not bother me. read more

Dr. Melkonian and his staff are A+ in my book. He delivered my second child and the entire nine months was a blessing to have him there as I had a little more challenging pregnancy the 2nd time around. Every visit was smooth, practically no waiting, and his demeanor was compassionate and caring. This was a change compared to my first pregnancy where I had 45 minute waits just to be seen into a room and another 15 minute wait be seen by my obgyn. I adored the office staff as well. They were always cheerful and inquiring. A fabulous experience!! And this from someone who had gone from an OBGYN (1st child) who was good but had way too many clients and was always rushed, and then another OBGYN who was uncompassionate ( when I experienced a miscarriage) and finally Dr. Melkonian who was ACES!! read more

The best Dr. On the planet! Delivered all 3 of my babies. Had high risk pregnancy's due to my age- He's excellent! Professional, sweet, calm and his staff is amazing! read more

I'm sad I need to give this establishment only 1 star, as I do have a close girlfriend who has seen both Dr. Melkonian and Dr. Farag for her first pregnancy and referred me here, she loves it. However, my experience has been on the opposite end of this spectrum, and it primarily has to do with their office staff. My review is LONG, if you are seriously considering going here please review it. To begin, I'm a first time pregnant person. Here it goes (mind you, I have sat on this review for a few days to ensure I didn't write in anger). First, I absolutely agree with some of the other reviews stating this place seems to be more geared toward a "medspa" than an actual OBGYN. I was taken back when I first arrived in the waiting room and the brochures were all geared toward skin care and other surface procedures to help you look better. I didn't see anything that was geared toward Pregnancy, what to expect, general procedures, etc. Was I in the right place? I showed up 15 minutes early to my appointment and completed my paperwork. 1 hour later (from my appointment time) I was still in the waiting room (yes, I saw people get there after me go back, see the doctor, and leave). Not 1 person called me up or let me know that it was taking a while, and when I asked how much longer I could expect as my appointment was 45 minutes ago, I got a snarky response of "I don't know what to tell you". Wow, ok. On the flip side, this could be seen as positive as the doctors take their time with their patients. OK-FINE. Any update or acknowledgement that I had been there a ridiculous amount of time would have been appreciated. Flash forward - insurance issues. In fairness, at my first appointment there was some complications with my insurance that I won't get in to, but it was all resolved within 2 days. The office manager Rachelle was supposed to re-submit the referral request form, and never did. When I called to schedule my second appointment, she got on the phone with me and simply said "you were denied". I was confused, denied from what? When asked why she didn't call to let me know there was an issue, she said "we have a long list of to-do's here and you were at the bottom, you just happened to call before I got to you". SERIOUSLY? I replied asking if I should find another doctor because it didn't seem like I was a patient they want to deal with, and Rachelle's response was "Well that's up to you". I WAS APPALLED. Who treats their clients this way?? Expecting or not this is SO RUDE. She went on to say "this isn't my fault". OK Rachelle - it may not be your fault that insurance was having issues - AT FIRST. Come to find out Rachelle NEVER submitted a Second referral request (I checked with my insurance, my primary doctor and my sub-group representative). I sat on hold while insurance called them directly to state they hadn't received any sort of request from them in over 10 days, and to resubmit. Rachelle said she would do it right away. It has now been a full work week and I have received no call from the doctor and Insurance has not received any referral request (which they have stated many times isn't even necessary, it is this particular doctor - among others - that sometimes request this to make sure all bases are covered. Everything aligned with my medical group, their medical group, and my primary medical group) As mentioned, I called to check in with my insurance and still no request has been sent. So, I say to Rachelle, at this point I think it is your fault. Needless to say, I have found another doctor's office that actually does their ultrasounds, blood work, etc. all in-office (No, Dr. Malkonian and Dr. Farag don't do ANY OF THIS in-office, so if you have an appointment for your ultrasound, you will come to the office, see the doctor, and THEN you have to make another appointment across the street with the ultrasound tech. My appointment took an additional 3 days to make. Talk about a hassle). If your insurance allows, I would absolutely recommend going to Orange Coast Women's Medical Group. read more

Dr. Melkonian is THE BEST. Even saying he is the best is an under statement. He delivered my first son 2 years ago and he was a god send. His office staff are always friendly and out going. I loved how his office is small and he never makes you feel like you are bothering him or his staff. He is so great. I recommend all of my girlfriends having babies! We just found out we are having number 2 and I can't wait to go back to see Dr. Melkonian! read more

I have been seeing Dr. Melkonian for many years. He explains and takes time with you to make sure you understand things and very optimistic. I had a scary situation that led me being referred to him that resulted in a surgery and many years of follow up. This can be a very difficult time for people, but he put me at ease and I trusted him and his opinion. He is very proactive in watching for things. I love the staff! All in all a great doctor. I do not have children (yet) but he would be my number 1 choice for being doctor for that. I have never had trouble with scheduling, referrals, testing, insurance and billing. All has always gone very smooth. Great Doctor that I would refer to all my friends and family. read more

Had a laposocopic hesterectomy performed by Dr. Melkonian, he made 2 cuts in error to my bladder resulting in an additional hole in my stomach trying to repair, which didn't work. Dr. M then had to call in a skilled urologist who had to make an incision along my abdomen to repair the cuts made by Dr. Melkonian. Dr. Melkonian never told me nor my husband that he had mistakenly cut my bladder. Dr. M told us I had scar tissue on my bladder and the specialist had been called in. I had such tremendous pain during my recovery and decided to order the hospital's surgery reports. That is when I found out the truth about the cuts and the extent of the additional procedure. The urologist who did the repair stated in the surgery report that I had 2 cuts. At my appt. with the urologist, he said he didn't see any scar tissue and I would most likely have pain for 6 month due to all the deep incision and the nerve endings in that area. Dr. Melkonian said I would be fine in 4-6 weeks. Melkonian was wrong, I had tremendous pain for 6 months, which made it almost impossible to work. Plus found out when I received the surgery reports that Melkonian stated on numerous forms that the reason the hysterectomy was due to vaginal bleeding, which I never have had nor did I have any major female issues. I realized then this surgery was NOT necessary as confirmed by other health experts who reviewed my history. If there had not been a complication I would have not ordered the surgery report and had known that the doctor had misrepresented my health records. Dr. M had told me I was a high risk for cancer and should not wait any longer for surgery, which was not true. I trusted him, he seemed so sincere however, now I see past his charm. His office staff was friendly until I requested my personal health records and they realized there was a problem. It was very telling that Dr. Melkonian never follwowed up with me after I cancelled my follow appt. after the complicated surgery.Suggest always ordering the surgery reports, very eye opening. read more

I have had such a wonderful experience with Dr Melkonian and his staff time after time. I am always called in right away, his assistants are so friendly and helpful. He is extremely knowledgeable and has the best bed side manner. He always puts me at ease and genuinely cares about my well being. The front office is cheerful, organized and helpful beyond expectation. Highly recommend this team! read more

I was very disappointed with the service by this office. I went in for a well women visit and because I was having some discomfort. He convinced me that he wasn't going to do a pap smear but instead was going to do an std test which I agreed to not realizing that this was an attempt to charge me for additional services and get me to come back. He then refused to give me the results of my tests and made me schedule another visit. I came for my second visit to be told that everything was fine and I had a small yeast infection that could be treated with OTC medication. I then received a bill of $300 for the tests including some tests that I did not receive. After a fight with insurance and never hearing back. Dr. Melkonians office realized they did not preform the service and issued a credit for $60.00. A year later I received another bill from the lab for the tests that Dr. Melkonian did for another $500. I inquired with my insurance company and they said some of the tests he preformed would have been covered by my well woman visit which I had originally scheduled. Overall I felt that each thing he did was just an attempt to make more money and that he didn't care about patient at all. On top of that be very careful of billing because they use incorrect codes and include things that you didn't receive. It cost me $832. 85 for a bladder infection. It seems to me that such a great Dr. would know these symptoms by now and wouldn't have needed to do such an elaborate process. What a joke!!! read more