Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

Well I first took my car to the back in January because my dashboard started to flicker and didn't…read morequite know what the issue was so they diagnosed it as my electrical box was bad so I paid the $2500 to replace it then after that they started to me that my battery would not charge mind u I have just bought the battery in January so fast forward to now when I recieved my car back my hood was broken an wouldn't open but when I dropped my car off it worked so I let them replace the hood latch which cost me another $1200 so I went to pick my car up get back drive an I have a check engine light broke dwn they towed me back to them now they said I need an alternator at this point I'm done I'll never go back there again so to anyone who goes there be mindful

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

Tri Star is an excellent place to have your car serviced. They have serviced both my BMW and…read moreCorvette. Not only is the service excellent , but it is performed as soon as possible and no appointment needed. The prices for the services are reasonable as well.!

I got in to a minor accident and needed to get 3 quotes. I decided to go with Alpha since their…read morequote were more in line with the cost of the replacement mirror and labor, compared to the quotes that were half the cost of their quote. I tried to work with the owner of the company that I got in the accident with and Alpha and they could would work out the payment arrangement. Big mistake. I visited Alpha for the initial quote which I received. They were going to order the part and let me know when I arrived. I went back about a month later. They looked in the system, said that there was note and he said he would have to call me back. So I left. Another month went by and I did the same thing and left with the same result. My guess and its just that, the owner of the company that cause the accident and Alpha got together and decided not to work with me. I don't know. Only my mirror was damaged after a work truck crossed into my lane and decided not to stop. I filed a police report and I should have just called a lawyer. Lesson learned. Thanks for nothing Alpha. Too much time passed and now will have to replace my own mirror and I accept my mistakes for not stay on both companies.

Service was amazing!! They showed me things I needed and repairs were done to the upmost…read moreprecision!!! Thanks alpha Auto!!! James and Dave were awesome at the front desk!! Great customer service!!!

I came here with a suggestion from my coworker. I called to verify they could at least look at my…read morebrakes. He said come before 4 and he could possible repair them. I told him what i thought and they verified it. He quoted me a price and before I knew it they were working on my car. Things were completed in and hour or so. The rocking chairs were so comfy and Scott sells old school candy. I will definitely return. Especially since he said how cheap the oil changes were!

Recently moved to the area and needed a new mechanic. Took both vehicles there in the same day for…read moreoil changes and tire rotation for one. Scott was honest about what maintenance was due and how long I could wait for service. No pressure to "sell" me service. His prices were very reasonable and the work was complete sooner than I expected.

Always great high quality auto repair services. Top notch and a great value. Keeps my cars in good…read moreshape.

Fixed my check engine light on the 1st attempt. Did not try ro sell me any unnecessary services…read more Pri e was very reasonable

VERY racist especially Brandi she threw an invoice at me when I began to ask questions about my…read morevehicle at the desk. Hung up on me and my father multiple times. When I came to get my car she was very rude after she threw the invoice there was no explanation of it and she told me I could leave. Afterwards when I mentioned that I was not pleased how she was talking to me she began banging on the table and screaming at me. We had a back and forth and then she came from behind the counter charging at me. Her father and brother had to hold her back then proceeded to say they were going to call the police on me when she was the aggressor. WORST EXPERIENCE I've ever had & to top it off my tires were flattened although it was never listed in the invoice and they were two new tires!!!! This is a business I would never recommend to anyone with good intentions.

I had my car towed to Clayton Auto Service for a diagnostic after loosing control of my vehicle…read morewhile going around a curve, and was trying to go through my warranty. Brandy LIED & told my warranty that I hit a curb. She was already flustered and moving at a pace where she fucked up and misheard me. She called me back stating that the warranty wouldn't cover it because "I did the damage" I simply asked her to call the warranty company saying she misheard me, due to the fact that I DID NOT HIT A CURB. I SAID TO BRANDY OVER THE PHONE THAT I WENT AROUND A CURVE AND LOST CONTROL OF MY VEHICLE. She then proceeded to tell me that she wasn't going to call them and that she wasn't going to lie for me. I NEVER TOLD HER TO LIE. I TOLD HER TO AT LEAST CORRECT HERSELF FOR SAYING THE INCORRECT INFORMATION. She told me to deal with my warranty on my own and hung up on my face. She needs to slow down and really listen to customers instead of hurrying off the phone. They found the issue, but I decided not to move forward with the repair at that time. Instead of simply billing me for the diagnostic, they wrote rude personal comments about me directly on my invoice, claiming I was "hard to deal with" and saying they "will no longer do business" with me. That's completely unprofessional and unnecessary. All I did was ask questions and decide to delay repairs, which is a customer's right. If this is how they treat customers, imagine how careless they are with your car. They clearly don't value respect, honesty, or professionalism. Spend your money somewhere that actually deserves it.

Called to see if I needed an appointment to get an estimate. The young lady who answered the phone…read morewas so very pleasant and professional with her greeting and info. She provided information on how to proceed. Before she hung up, she even asked if I knew where they were located to assist with my journey. I really appreciated that. I arrived and the business was very clean and neat. I was greeted immediately. Again... so appreciative of that type of customer service. Sedashia walked right out to take pics to start the process. She asked if I had any questions and was helpful with her responses. She promised a quote within 2 days. I received the quote via email the same day. She even texted me to let me know it had been emailed so that I wouldn't overlook it. Customer service is top notch here.

My wife's car got damaged. We brought it to this shop based on the reviews. everyone was very nice…read moreat this place, especially the owner and the secretary. They did a fantastic job. Looks like new.

Able to order my tire and completed the job timely as requested, Good customer service and prompt…read morefollow up. That's all I needed. The value of the tire aligned with other time shops so I was good.

Excellent service at Mavis Tire in Union City! Omar, the manager, was kind, professional, and very…read moreefficient. He made the whole process quick and stress-free. Highly recommend this location! I came in with a flat back tire and a bald front tire. They were able to quote me a tire that was affordable and get my car in and serviced within two hours. All of the staff is very friendly and I'll be back to have my tires serviced again