Angela, one of the front desk clerks was amazing! He was very helpful. He took the time to go out to my car to see where my paint was chipping, advised as well as get the paint I needed. Did the paint job my self. Thanks again!! read more

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Staff was very helpful and informative. Touch up car paint was pretty accurate. Great customer service. Thank you!

I run a small business and have been a customer of Jerry's/Wesco for 20 years. Over the years I have experienced long lines and occasional horrible service..... that is now a thing a of the past. I haven't been in for the last year deciding to take my business elsewhere, but decided to have some paint recently mixed up for a tough job. The entire counter crew is new and younger. Gone are the old farts who just B.S. and wait to retire! I am really impressed with STEVE and his trusty sidekick JUSTIN! These are two new employees (to me) that have given me great service, especially STEVE. STEVE has helped me at the counter, helped me with unfamiliar products and their application, helped me out to my van, helped me order products, color-matches, keeps me updated on my orders and then called me when it came in! This is basic customer service but it is so rare and so much appreciated when you actually experience it in real life! read more

Great service Recommend, A+. Mixed paint spray in a can and awesome match. Great custome4 service too. read more

Great place to get paint, touch up paint, paint supply and everything in general that has to do with painting cars. They have great staff, fun people and very honest. Last time i was there i was buying touch up pen, guy told me how to apply, how much to apply and honestly was ready to help me. They give good quality and good prices on their merchandise. If you're in car business highly recommend this place. read more

Jerry’s Paint & Supply - Body Shops Near Me - Sacramento, California

If i could do zero stars I would. Change of owner ship has shut this place down. 20 plus years of loyalty is coming to an end! Worst customer service. And I can go on and on with multiple situations. This place has turned into a joke. Highly recommend to get your paint needs somewhere els. read more

Great service. I walked in and was greeted immediately and my questions wee answered right away

Great service, the man behind the counter couldn't have been more helpful. Great service is an understatement. Knew what he was talking about and made doing business there a great experience. Will definitely return read more

Reading some of the negative reviews here, I'm wondering if they have the right place. I live nearby and have gone in multiple times and they have always been friendly and helpful. I've never had any work done by them, but I have purchased supplies for my own projects. They carry some supplies you won't find at places like Home Depot, and their prices are very reasonable. But for me, the best part about this place is that the guys who work there are industry pros, and their advice comes from real-world experience. You'll likely learn more by speaking with one of their guys for a few minutes than you will after several hours of Googling on your own. Very helpful for someone like me. And they give out the advice for free! read more

I used to come here years ago and stopped because of the cranky staff. But today Steven was awesome! Super helpful. Glad I gave them another try. read more

Just take a trip and talk to these guys about paint. Top notch and they have what you need.

Great service and products., they'll help you get the right color, and products to do the job right

Steven was extremely helpful and attentive. He made our experience an easy & pain free one. Definitely will be returning to the store for any other needs. Great customer service. read more

I always get pint here with my older brother. Every single time we have went there the people that work there were very nice and helpful. They would always explain everything and answer our questions the best way. Today me and my older brother went there to get pint for my Acura. Steven helped us out and took the pint cards to get us a perfect match. A very positive gentleman and extremely helpful. He was very good and professional at it. Thank you Jerry's Paint & Supply! read more

HORRABLE Customer service! I waked in and Old Guy was talking to another Old Guy Bsing and didn't even acknowledge My presence after 5 minutes He called for someone to help Me. Another Male came out gave Old Guy a long stare asked Me what I needed I told Him. He got out paint chip chart and told Me to pick closet color to mine and walked back to the back. It took all of 30 seconds to pick the color that matched My color and He didn't come back for a good 5 minutes. So I left. I wont ever go back. So RUDE!! No STARS!! read more

I agree with most of these bad reviews. Sure, they have what you need but they treat you like they could care less if you come back. They act like you're a total inconvenience and treat you like you're stupid. You'd think that when you get older, you'd learn to treat people with more respect. If you've been working there for 20 years and you're burned out, move along or retire. Do us all a favor. If you own this business, act like you give a crap and teach your employees how to deal with customers properly. read more

I really don't want to give them one star. I was an returning customer and I went into Jerry's today to buy some products and will NEVER be back. Their products are good but does that make it okay to treat customers like shit? I was simply asking a question, very politely to mention and all I got was attitude, slamming products on the counter and saying things like "I don't know what you want me to say" or "now you can make up your mind the balls in your court" didn't ONCE try and show me or answer my questions. If you want to save your gas, time, and effort head over to Vic's Paint Supply on Watt Ave. I am their new customer seeing how Jerry's does not know how to treat their customers! read more

I now come here for all my paint needs. I have painted several cars at home and all purchases were made through Jerry's paint. The older gentlemen usually working at the front desk is usually helpful but when it gets busy and he ask for some help, the employees that come out of the back to help can be sometimes rude. (Don't know his name. Tall, skinny, white guy, kinda dirty looking, in his 40's maybe.) He wasn't rude to me directly but he was very rude to another customer. It was one of those, "what was that all about?", type of moments. If he would have talk to me the way he did with the other customer, I would have gotten him fired. Besides this one incident, I would say Jerry's is still a great place to go. Just avoid the one employee. (See description above...) read more

One of the best paint stores in town! I was super impressed with the customer service both on the phone and in the store. The staff is knowledgeable, friendly and just overall fun to deal with. And the supply of products they carry is impressive! read more

My interaction today was on the phone about 20 minutes before closing. I haven't done anything with paint but have been doing a lot more work on cars and wanted to experiment with painting. I had read that the best place to start was with rattle cans and someone I know had recommended Jerry's for auto paint. The took the time to answer all my questions, were proactive in asking questions to help drill down on my need, and at the end of it all, left me feeling confident that they know what they are doing. I can't wait to swing by and pick up paint and begin experimenting with auto body repairs. read more

great place ! Ton of goodies! Thanks Jerry!

Dumb. Called and asked for one thing. Arrived and was handed something that did not match the description I was given over the phone. Not even close. Sure, it could be used for the same purpose. But it wasn't as described at all. It could have been described in two words. The person on the phone took five minutes to explain what it was and his words had NOTHING to do with what I was handed in the store. read more

I came here to look for a paint to match a specific color buttons for my modded Tournament Edition Fightstick for Street Fighter IV. The Staff was Helpful and knowledgeable on the material i was working with. They were helpful and pleasant to do business with. The Prices are slightly high BUT that's what you pay for Quality. read more

Best place for Automotive paint in Sacramento hands down. Been there multiple times for DIY stuff for different cars and always get the right products and advice to get the job done right. read more

I went to Jerry's to purchase some touch up paint and I was pleasantly greeted by Bobby. He was so helpful. He let me know what I was asking may not be the best option. I was so grateful, he kept me from spending unnecesarry money. He also fixed a touch-up mess I had already done on my car. Bobby is the BEST and he ROCKS!!!!! read more

This is a mixed review. I give Jerry's Paint Supply in Sacramento a 1 star for the customer service I received, but 5 stars for its managements response when I informed them of how I was treated by the salesman I dealt with. So I give them a 3 star average. On 8/14/2012 I visited Jerry's in Sac prepared to make a purchase of the paint and other supplies I needed to paint my truck. The salesman I dealt with was an older gentleman (late 50s-60s) with gray hair and crew-cut, who I had spoken with the previous week. Over the weekend I had done a little homework on the product line (Omni from PPG) which he had suggested. When it was my turn, I began the process of trying to narrowing down a basecoat to purchase. In an attempt to make a good purchase as a consumer, I tried to discuss with this salesman the options available in the Omni product line. Instead of being helpful, this salesman became increasingly irate, obfuscated, and condensed to me. Ironically, I was prepared to purchase a more expensive product than the one he suggested. In my opinion this salesman does not understand his role in the sales transaction. In about two minutes this salesman took me from being prepared to make a purchase, to walking out of the store in disgust. Later that day I made my purchase from a competitor of Jerry's. On the upside, after I contacted Jerry's management through their website, I promptly received both an e-mail and a phone call from one of the owners of the company. This individual assured me that he would meet with all of his inside staff and relay this situation to them, and also remind them of the company's core values/beliefs. After talking to this individual, I believe the owners of this company are concerned with the treatment of their customers and, now that they are aware of the situation, will take the steps necessary to rectify any shortcomings in their customer service. I recommend consumers support this local, family owned business, and give them feedback through Jerry's website regarding their shopping experience. read more