Phenomenal service and excellent finished product, everyone is above and beyond with a smile on…read moretheir face. Highly recommend!

Top notch place. Excellence inspired. They say I need 85 characters. Really.. great service.. is…read moregreat service ehnoph said.

I've already done a review for Google, but I'm on a roll today. Justin and his team provided…read moreincredible service, thus ending a year-long nightmare! In February of 2025, I was hit by an SUV that was hit by a truck driver, who was on the phone and not paying attention. Thankfully, no-one was hurt, and it was determined that since the truck driver was at fault my insurance would cover the cost of the repair. I went to the repair shop with the best reviews, Diamond Auto Body, in South Reno. after assessing the damage, the employee (whose name I shall not disclose) pronounced the car totaled...hmmm, it was driving fine and the damage was cosmetic. He also said the work would take about a month to complete. I called back to tell them I wanted to begin the repair and that it would be covered by my insurance. I was met with crickets. Three times. I also was told that this particular employee moved to their other location, which received terrible reviews. I was pretty distraught. I mentioned the situation to James at Village Auto. He highly recommended I contact Justin. Justin and his team not only did great work in under the amount of time Diamond assessed, but went to bat for me when my insurance tried to force me to accept a pittance because THEY were trying to total my car out. After Justin spoke with them, we were good to go. They gave my car a nice detailing inside as well...I fell in love with my car all over again! Thank you, Justin, you were more than worth the trips to Sacramento!

Pleasant experience with my auto repair. Very helpful. I didn't think my insurance would cover a…read morerental car while my car was being repaired. He advised me that California law requires them to do so. SAVED ME $700. :)

Can't say enough. All of the office staff and autoworkers did exceptional work from start to…read morefinish. Came in this past Monday for an out of pocket repair - and they got the part in quickly (a week earlier than expected) with a very fair price for a door skin replacement and paint. Beyond satisfied with the results and car back way quicker than expected. Thank you! No more ugly dent! Highly recommend this shop.

Thank you Pablo and team for your outstanding with on my Lincoln MKZ rear door body repair and…read moreinterior modifications to accommodate my disability. I body and paint quality are as it was when new. The pricing was great compaired to dealer or other body shops.

Needed to get some scratches removed from my truck. It didn't take very long to get it back and it…read morelooks nice

My battery died across the street from these guys at a gas station, the clerk told me they've…read morehelped people here before so I gave em a call to use their jump box and they sent someone over right away, good guys. Thanks

Vice Collision Repair did a front bumper repair on my 2010 Porsche Boxster S. I thought it was just…read morea scratch caused by a deep pothole in a tight parking space, and impressed me with the detailed and conscientious repair process. Their personnel is friendly, accommodating, and clearly highly skilled. I am about to use their services again, having been rear-ended a few weeks ago. I will be taking my Honda there without question, expecting the same quality work this time around again.

Took my car here a few years ago after a comprehensive accident, worked with insurance. It was all…read morecosmetic damage. They didn't buff out or fix several spots of damage around my car. Never said anything because it wasn't worth the fight but they broke the bumper clip when they replaced the bumper, so I took it back to have them fix at least that. The guy was nice and he glued it for me. Lo and behold the glue has worn off and my bumper is poking out again. They won't fix it, and blame it on damage around my car (damage that is partially from the initial accident which they did not fix.) Shoddy work for sure. Lesson learned, inspect every in and out of your car when you pick it up (and say something to them right then and there!) if you have to use this place.

Super fast service. Aurora got me in and out super fast. 10/10. Ill come here only now.read more

Guest service skills were Superior! They treated me very well kept me In The loop while my car was…read morebeing fixed. they said it was going to take 10 days it took 9. The work done on my car was seamless and impeccable. Highly recommend this place.

I'm so very happy my friend recommended Auernig! Through the process of dealing with an accident,…read moreRob & Mike have been so supportive and have performed great work. I highly recommend them for any body work you need.

I would leave more than 5 stars if I could. My experience with Auernig Auto Body exceeded my…read moreexpectations from the moment I first stopped by for an estimate, to seeing my repaired truck looking as good as new. My interactions were primarily with Rob (the owner) and Dave, but all the staff were very friendly, professional and a pleasure to work with. The communication was fantastic and any questions I had throughout the process were explained in detail that was easily understood. My insurance company did not make the process easy, but Auernig made me feel that I had someone looking out for me, and they weren't willing to cut corners to make a quick buck. These are truly honest, nice people that work with integrity, which is hard to find in the auto repair industry these days. They definitely have a customer for life and I would recommend to any of my friends and family without hesitation.

I had my 2021 Chevy Traverse side swiped and brought it here last summer. I was very happy with the…read morerepair and the service is exceptionally warm and friendly.

What a great shop. You would miss the shop if it wasn't for the large sign. But don't let that be a…read moredeterrent. You deal with the owners when you contact them. They are hands-on so they know what they are doing and are knowledgeable about what needs to be done. Also, they don't have to come out and toot their own horn when it's done. Their work speaks for itself and it's amazing!!!! Just see my photo's.

I love Kneisel's. No business is perfect, but they strive to do the best they can and really have…read morefantastic customer service. My car has been with them for a month after a pretty bad accident and they have been amazing to work with. They have been around for many years and have grown as a company immensely over the past several years and there is a reason why. Highly recommend. Joe was great to work with!

I brought my new pickup to kniesels following a collision that was processes through geico. They…read morerepaired my vehicle and communicated everything very well. I know where to go next time I have an issue.

This is for the Antelope and tupelo 80 store. Clean well stocked. The staff here was super friendly…read moreand helpful. Bella , Tyler and lacey greeted me right away. Even though they had a small line, They got me everything that I needed and on my way. Definitely would come back here again over other locations.

Let's just say there is a no can do attitude that lingers around this location. promoting helpful…read morestaff is onsets to even say when the help cat even replace a simple headlight. I would not recommended this place of "service" even to my own enemy. I rather hire a professional! save yoursel a headache and just buy the part and skip the "service."