I recently moved from hudson yards nyc to Jersey city and have been hunting to find the perfect nail salon. Unfortunately this nail salon missed so much on the mark. First, I made an appointment 2-3 days prior online and on the day of my schedule opened up. I called their telephone number listed on their website and instagram (201 763 7506) multiple times with no answer, or call back, to see if they had any earlier availability. My last salon I was at would always call us back if they missed our calls because they truly did value their customers and their time. That should have been my cue not to go. But instead I thought I'd give them the benefit of the doubt and considered that they were busy (it was a Wednesday around 1:30pm so take that into consideration) and I walked in just to see if I could see in person if I could move up my appointment. I walked in and there was NO ONE in the nail salon. So now it seemed to me that my recent calls were simply ignored. It wasn't a welcoming and warm atmosphere, rather, I felt as if I was annoying them (especially the elder lady who did end up doing my nails). She didn't even greet me, say her name or even ask what shape I want my nails. She just proceeded to do them. OK - I'm thinking maybe they aren't so friendly but maybe they could make up in the talent aspect. Wrong. While she was doing my nails she used a brush to dust off the extra dipping powder, aggressively, all in my face and coat. Luckily for her she had a mask on, instead I was inhaling and eating dip powder. The nail colors are SO off. My nail color looks completely different than the nail color I chose on the selection. I was looking for a soft baby pink and the nail color ended up with a much darker shade. I pointed that out and all she stated was "What you don't like it?" No it's not that I don't like it but it wasn't the color as advertised. I digressed. I accepted the nail color. But her lack of communication and attention to detail was obvious when I pointed that out and that was her first response. At the end of my visit, I was just lost for words between 0 communication about nail shape/color, the aggressive powder brushing in my face, nails all different lengths and different shapes and to top it off - their website advertises $5 off on dip nails (Tuesday through Thursday) so instead of $55 it should have been $50. NOPE guess what they charged me? $55. I didn't argue, as I could see the bait and switch game for new customers. So not even a week later and my nails are already chipped and a disaster. I haven't even done anything strenuous to even cause this. Even with that said, if I did the nails should have held together (as all the other nail salons I've visited has). The good reviews is really what got me and unfortunately my nails look like crap and the whole experience was unwelcoming. Maybe it's different depending on the nail tech you get. But please do NOT go to the elder lady. I spent $55 for my nails to last 4-5 days, uneven, all different lengths and a cold, uninviting environment. Maybe choose another nail tech. See photos for this crap! read more