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    Jersey Mike's Subs

    4.0 (1 review)

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    11 months ago

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    The Honey Baked Ham Company

    The Honey Baked Ham Company

    3.5(11 reviews)
    4.4 mi

    I had a disappointing experience at Honey Baked Ham Shop…read more I went into the store in person to purchase a specific item and was given the wrong product by the employee. I didn't realize it until I got home. Because the store was closing soon and is closed on Sundays, I had to wait an extra day to return a $40 item that was incorrect due to their mistake. When I returned, the employee opened the package, looked at it, and said, "this is garbage," which was already uncomfortable and unprofessional. He then grabbed a replacement but tossed it down on the counter and treated me rudely throughout the interaction. No apology, no discussion, just displaying disgust with his own life when all I simply wanted was the correct item I had originally asked for. Was it your family that didn't get to eat their pre-planned meal for a birthday party? No, but damn, you'd have thought it personally affected him. Also, when I ordered on Saturday, it's not like I physically went behind the counter and grabbed the wrong item. This was employee error and entirely an error on their end. I am the person that was inconvenienced by this. Mistakes happen, but attitude and customer service matter. Being treated with disrespect over a correction to their own error was frustrating and unnecessary. I expect better professionalism, especially when resolving an issue the store caused. Thank goodness my addiction to their turkey has come to an end due to poor disposition. Mind you, I've always sensed this air of arrogance, but my goodness, never again.

    Always enjoyed going to the one in Burton, MI, but once we moved to Green Bay we thought we were…read moreout of luck. Awesome find, awesome sandwiches and friendly staff. Would get their box lunch any day.

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    Jersey Mike's Subs - sandwiches - Updated May 2026

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