The work group chose this place two days in a row for lunch. The almost only thing I basically will not eat ever is a sub sandwich. I did order the wrap version and had two different types each day. I will say the wraps were both good but my only thing was that I didn't expect for them to be cooked and be so hot since I don't ever eat sub sandwiches and especially since it was super hot outside after already working physically for many hours before we ate lunch there. The one thing you should know though is that the server that you place the order with is very nice and the food was good and the other guys with me did love their own sub sandwiches and the chips. I did like the simple little pink lemonade drink and this place was not anything negative at all for sure. read more

Jersey Mike's Subs - The wrap - Sandwiches Near Me - Cave Creek, Arizona

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Has JM's downsized their sandwiches? Could be. Their website says 7" but my latest sandwich sure was smaller. Especially when the heel portion had just lettuce and oil and vinegar. I hope this was just a mistake. read more

Jersey Mike's Subs - Smaller than advertised - Sandwiches Near Me - Cave Creek, Arizona

I stopped by this Jersey Mike's for a quick bite. I felt bad stopping in as it was less than an hour before closing, but the sandwich crafter was super sweet and did a great job with my sub. I've been a Jersey Mike's fan for years and I've always appreciated their quality of meat/cheese and their bread. This visit was no exception, especially given the late hour. I would definitely return to this shop next time I'm in Cave Creek and looking for a good sub. read more

gave us a different sandwich after we payed with a 400 calorie difference. ambiance is like all the others it seems they don't listen so much. read more

I will preface my review with this. I am very fond of Jersey Mike's. I order there at least 3 times a month for years. I have a large family, so we order 5-6 giants every time. This was my second time ordering at this location. The first time was about 3 weeks ago and I ordered 5 giant sandwiches, with extra meat for 2 giant roast beef and provolone sandwiches. Order was received, no issues. Employees were not overly friendly, but I have gotten used to that these days. Not much expectation from me anymore regarding customer service. Got home and neither of my roast beef sandwiches had extra meat. I let it go and moved on with my life. Last night, I placed an order on the app, like I do every time, at around 7:57pm. The order was for 5 giants and 1 regular. The app said the order would be ready at 8:17 PM. I arrived at the store at 8:16 PM, I walked inside and there was an older woman making my sandwiches, no greeting, no welcome, she just glared at me, and as I walked up to the counter, I smiled, said hello, and told her I had a pick up order, she immediately cut me off and said, very rudely, "it's not ready yet and if you're gonna place an order of this size, you need to give us an hour notice" My immediate response was a perplexed, "oh really, for six sandwiches?" she barked back and said, "yes." Not wanting to escalate this any further since she was still making my food and I didn't trust that she wouldn't f**k with my food, I went back out and waited in my truck for another 15 minutes until I saw that she had finished, and rather than bring the bag out to me like a good employee would, she just set it on the rack and of course before I could open the door, she had scurried to the back like a cockroach and left the young man who was working with her upfront. He didn't have anything to do with it, so I didn't bother him with any complaints. He thanked me and I grabbed my bag and walked out. Only positive of the experience was the young man working with her, which he probably hates. When I got home, I opened up the two roast beef sandwiches that were ordered with extra meat. There was barely any meat on it to begin with, let alone extra. All of the sandwiches looked like they were short on meat. I have been noticing this for a while now, I think it's because the owner sold out. Ever since Blackstone took it over, the sandwiches have been very skimpy. This could be just my experience, but I've ordered here enough over the years to know that the meat was and has been short. Also, I've never heard of ordering an hour ahead for five sandwiches. That should be light work for a place that only sells sandwiches! That's all they do! I worked in the restaurant industry, and have owned a cheesesteak restaurant for years, if 2 employees can't make 5 to 6 sandwiches in less than 10 minutes, you should probably find a new job. It's not rocket science. She was just a cranky old woman that didn't want to work, because it was an hour before closing. The place was dead, the parking lot was completely empty so there was ZERO reason why it took almost 40 minutes to make six sandwiches. Legitimate question. What happens if six people come in and order one sandwich each? Are you going to make them wait an hour? See how ridiculous that sounds. Or if you walk in to McDonald's and order 6 combo meals, are they going to make you wait an hour? Whoever owns this location, your employees are probably losing you tons of money, and I know you are a franchise, so you need every customer you can get. Unless you don't care, like most corporations don't, but I thought I'd mention it just in case you were one of the few that actually cares to give your customers what they pay for, along with a positive experience in a friendly atmosphere. Reach out if you'd like. I'm here for any feedback you need. Needless to say, I will not return to this location. If you want to be chastised about what you order and you want to pay for something that you don't get, this is definitely your place. Bottom line, If the app says it's going to be ready at a certain time, it's not the customer's fault. If the app said the order would have been ready at 8:30, I would've showed up at 8:29. So, to the snotty lady that was working last night on October 16th 2025 at around 8:00 PM, if you don't want to work, just quit and find a job that you might be better at. Don't ruin our experience because you are having a bad day. I'm sorry that you hate your life and your job, but check your problems at the door. I hope your manager/owner sees this, and appropriate action is taken. In the 10 years I have been a jersey mikes customer, I have never ONCE been told to give an hours notice for ordering 6 sandwiches. The reality is...she probably IS the manager and nothing will change. I do want my money back for the extra meat I never received. At $23 a sandwich, I'm not letting this go. read more

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This is Rob's favorite sub restaurant. SO...after a day of hiking he ventured in for a sub. This was the first visit to this location and it was great. Store and restroom were clean and well maintained. Staff was super friendly and happily explained the menu. He got the Big kahuna, great sandwich! Hot, gooey, cheesy, and most importantly he said it was delicious. Sure their prices may have increased like everything in life but there is a difference. Difference is the still make a hearty quality sandwich while not charging extra for every item. read more

Jersey Mike's Subs - Sub for Rob - Sandwiches Near Me - Cave Creek, Arizona

this place sucks. took 10 minutes to get to our order while they made online orders. don't go here

First time ever stepping foot in a Jersey Mike's (was born and raised a Subway girl...lol) and this location nailed it! Had the famous Philly Cheesesteak w extra cheese and it was AMAZING! The place was extremely clean, too. But the biggest reason I am writing this review is because of the service. I told the guys it was my first time there...and they all enthusiastically told me I get a free chocolate chip cookie. BONUS! Woohoo! But the thing about it was it seemed all the employees there were really enthusiastic about their job. I've worked with a lot of younger, early in their career and these guys just seemed above and beyond engaged in the business and taking care of their customers. Whoever owns this franchise location should be really proud of their employees. I will be going back! Thank YOU! read more

Thank you, LOUIS! YOU made a TERRIFIC Turkey & Provolone Sandwich for me to take home. All the ingredients were fresh. The bread was tasty and soft. All that nicely sliced turkey was outstanding...again very fresh and lean! The Best Sandwich Ever! You are so customer oriented, too! You won me over...I will return! I have to admit the folks behind me spoke very highly of Jersey Mike's! You have a FAN CLUB! Keep up the great work! Really are OUTSTANDING! Very Friendly, too! read more

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There was a white Caucasian young girl that was working in this establishment. She was very rude and disrespectful and asked me to leave when I asked her why my sub wasn't being cooked at the same time as the other Phillies was very rude. It took over 30 minutes to make a sub. It was a Philly sub and they worked on other Phillies and was not working on the Philly that I was waiting on at the same time could've been cooking all the Phillies at the same time read more

The line inside was so long, however, they kept fulfilling online orders instead of helping people who were actually there. Literally at beginning of line and waited 20 min after ordering sandwiches to choose toppings. Worst service ever. read more

I've been in twice over the last 2 weeks or so, I got a wrap and a chipotle ranch sandwich. It was not the worst but it didn't fill me up, 12$ for 1/2 an 7in sandwich. There was tons of lettuce and toasted bread. For a combo it was like 17$ so I decided not to get the chips or drink. People who work there are nice. But cmon it's a total rip off read more

Not sure when the quality of the product declined at this location. When it first opened sandwiches were great, full of meat and toppings as requested, hot subs hot and juicy. Yesterday my Philly cheese steak lacked any significant amount of cheese or peppers onions and meat was over grilled. Special order for extra lettuce and Mike's juice on a turkey sandwich was ignored or completely missed. Were originally from NJ vacationed in Point Pleasant many times and hold Jersey Mike's near and dear. But not so much this location. Franchise owner needs to step up the quality of product. I'm hoping the new corporate ownership that Mike sold to isn't already cutting corners. This should have been a 5 star review and only got 3 stars as one star was given on my memories of what the quality at this location once was. Disappointed transplant from Jersey. read more

Stale bread!!!! Every..single...time... The guys there always in rush to go back to doing absolutely nothing. I tried but just no read more

This Jersey Mike's location has always been a struggle, but is the closest to home so I continue to try. Today I had an inexperience there that will be my last visit to that location, perhaps Jersey Mike's in general. After waiting 20 minutes in line, the 10+ employees had made 100 to go sandwiches and not made a single sandwich for a person in line. There was no acknowledgment from the staff that they were extremely busy, no apologies or thank you for our patience. It literally was like crickets. After 20 minutes, and a line out the door, I decided to speak up and express my frustrations. The woman making sandwiches looks up at me and then says "have a good time coming up to get your sandwich". I am an extremely patient person, pride myself on being kind, but this was absolutely appalling. I understand they feel overwhelmed, but to speak to a customer that way, who is about to come eat in your establishment is disgusting. It felt like a direct threat, and I chose to take my business elsewhere. Whoever runs this jersey, Mike should be ashamed of their staff and how they responded in light of a difficult situation. read more

Ouch. It pains me to leave this review, but our order today 3/20/21 took over 30 minutes to prepare. We ordered at 1:42 pm and arrived at 1:59 to pick up. Our hot sandwich was ready, but our two cold subs weren't even started. It took an additional 17 minutes to get our cold subs. And the staff had a very cavalier attitude, so to add insult to timing injury, the staff on hand didn't even offer a veiled apology. We are regular Jersey Mike's diners, but will be seeking subs elsewhere in the future. Won't be back, sorry JM's. read more

Jersey Mike's Subs - First time in. Super busy. - Sandwiches Near Me - Cave Creek, Arizona

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Zero stars. Wrong order. #55 is not a #56 And they did not add the proper toppings, forgot to add other toppings. To go order. Point man taking orders took about 2-3 minutes to get two simple sandwich orders, and then got both sandwiches wrong. Cashier had a class attitude. Man it sucks driving home and not getting what you ordered. Never returning. read more

Jersey Mike's Subs - One bite #56 then off to the garbage. Meat and cheese both gross, almost no toppings and missing requested toppings. To go order. - Sandwiches Near Me - Cave Creek, Arizona

Good lunch stop...I had the Italian sub, and my brothers had some Philly steak sandwiches.

We walked in to find our subs on the line/still being made. When we stated our name for pick up they walked over to our subs and took the top bread off and there was our receipt, sitting between the bread and sandwich meat. They put our receipt in our sandwich. I'm no germaphobe but this doesn't seem very sanitary. If this is policy from corporate I'd be very surprised. read more

White boy with a fro was so inattentive. Kept asking me my order as he forgot about every 30 seconds. Dude, not that hard to give me 5 minutes of your time to do your job. read more

Every time I order the number 26 from this location they screw it up by leaving off crucial toppings I did not ask to be removed, meanwhile I have to return to get the sandwich remade. They may as well have a "Select for me" option since they love randomizing your order. This location is a total flop and I'll think twice about coming here again since I'll need to be in the mood to go back and forth just to get the sandwich I ordered. read more

I understand mistakes happen. But nobody will do anything to fix it. Just crazy 3 mistaken orders, no correction. I guess It's my fault for giving them 3 trys. read more

Staff is great at this location and every time I have been there is has been clean, staff changes gloves, and they are very friendly!!

Bread is always dry and hard. Hard to the point that after ordering ahead and driving home and it's been marinated in "Mikes Way", it can still sound like a rock on the counter. Minimal effort is actually put forth in making the actual sandwich as it's barely filled with anything. So you basically pay for rock hard bread. This location is always a disappointment no matter what you order and what time of day. read more

This new sandwich shop is hit or miss with regard to quality and accuracy. I try not to go during the lunch rush because you never know what you're going to get in your bag. Today I ordered a #8 club with avocado for a total of 11.13$ I had to wait in line for 30 min to pick it up. Then when I got home I could see that I got a plain turkey sandwich. I tried calling the store (4805903188) multiple times but nobody would answer, and there is no messaging service. read more

Jersey Mike's Subs - What I ordered... turkey bacon club with avocado. what I actually received... plain turkey provolone. - Sandwiches Near Me - Cave Creek, Arizona

"I'm sorry we're out of lettuce" It took easily 15 minutes BETWEEN the two sandwiches we ordered. No explanation. This location is brand new, and clearly has a lot of kinks to work out. I recommend avoiding until then. read more

The service here is always amazing, but much like the other reviews have stated, if you order delivery, it'll most likely be wrong. I know of at least four times we've placed orders and after receiving delivery we discover the incorrect order. It's usually not a big deal, but after just gets to be annoyingly expected when we order delivery that one of the subs most likely will be wrong. Again, all of the staff here has been great, it's just a bummer to have this be a constant mishap. read more

This is the 2nd and last time these people will screw up my order. Can't leave the house. Must have delivery. The location is 8 minutes away. Doordash brings the wrong order and NO ONE takes resposibility. So I'm done with DoorDash and Jersey Mike's. I don't know how a business these days gets away with this level of service. read more

The sub roll is so hard the sandwich is inedible. 9 times out of ten I have to ask them to remake my sandwich because they didn't read what I asked to be put on the side. Whoever owns this location needs to read their reviews. read more

Service was very poor this time. We walked in and weren't greeted and there was only one other person sitting down. We waited 5 minutes before even being asked what we wanted. They need to remember customer service is important. read more

What a great addition to the area. I picked up sandwiches for co-workers and everyone enjoyed their lunches. Yelp has VERY OLD reviews from other locations under this new shop. This location just opened (8/2020) so disregard those old reviews! Staff here was helpful & friendly. Sandwiches were made correctly. Shop was clean & keeping with social distancing. Great sandwiches! read more

I like Jersey Mike's and eat there personally as well as put in orders for business meetings. But this location is just plain incompetent. Why on earth they can't keep their menu working on the app is beyond me. For every other JM location I have ever ordered from, the app works flawlessly. But this place? Who knows. Calls to them makes me think they would just as soon not deal with online orders. It almost seems like they don't want the business. Fine whatever. I don't really like driving the extra miles to the Bell location, but I'm always able to get my order in there, the sandwiches are ready when promised, the orders are correct, and not have to deal with 20 people sitting around wondering why lunch is late. read more

$10.55 for a turkey sandwich! Are you nuts! You charge me for gluten-free bread but don't tell me about it till you ring me up. Take your sandwich and shove it. Jersey Mike's is off my list forever. read more

Normally this place is pretty good and almost worth the extremely high price for a sub sandwich. But today sucked. Hard bread and hardly any meat today. Is this the new normal? read more

Jersey Mike's Subs - Sandwich I got - Sandwiches Near Me - Cave Creek, Arizona

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They never answer the phone happened the other day so I went to Firehouse subs and it's a plus because they answer the phone right away and the food was better. read more

Horrible service and even worse quality of food. The store was disgusting and smelled like rotten meat

Incorrect or incomplete orders 3 of the last 5 orders. Try to call and number is busy. Food quality is good, but horrible consistency.

Not our favorite Jerseys Mike's. Is brand new but didn't look clean. Servers yelled at us for orders like we were holding up the line. No one else was in line! Hope they can make it better. Good location. read more

We love jersey mikes but this one really needs some help we have been 3 times since they have been open. 2 of those 3 have been messed up in one way or another from paying for extra meet and not getting it or missing part of our order. In addition this last time the cashier had a major attitude towards us. "Well if it's on the ticket then it's there" but it wasn't. So she the said well what do you want me to do! Ok I'll take all my money back then and they trashed the sand which. Firehouse subs is around the content and they are amazing. Also sprouts sells sandwiches that are really good. read more

I was excited to see Jersey Mike's come to the neighborhood. We have been waiting for this to open up. Friendly staff. Clean Indoor atmosphere. read more