Will not return to any more Jersey Mike's. Raised their prices for their subs and do not use enough meat, did not peel the onions when making the sandwich, so I had to throw it away. After calling and talking to the manager, Austin Young, he advised that he could not refund my money b/c I took the sandwich all the way home. How else would I eat this when it is take out! Also, he said he watched the guy cooking the Mike's Philly #17 he put the correct amount of meat and distributed it correctly and that he was the one to slice the onions that morning. Well, when so arrived, I saw with my own two eyes that he was training someone and the guy cooking was in his own behind them and he was not watching him. So, he lied, more than once. Jersey Mike's is no longer as it started out and we will NEVER go to another one after the poor food and service. Good luck to anyone who eats at these. read more

Great sub, just the way I like it with lots of oregano. Exactly what I have grown to expect from Jersey Mike's. Consistency is a good thing.

ordered a regular super sub on rosemar. I didn't know what prosciuttini was, so they explained it to me. They were very nice, and helpful. Price was good, and food was delicious! The owner came out and greeted every table and asked if everything was up to par read more

They never put the bacon on!!!!! Why???? I even verify I want bacon & none. This happens to EVERYONE who orders here Not to mention- it's not Mikes way & no may either SO DISAPPOINTING read more

Jersey Mike's Subs - Fast Food Near Me - Cookeville, Tennessee

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i'm sure everyone has had a jersey mikes sub at some point in their life so i'm sure there's no need for me to reiterate how tasty they are, but I will. Oh boy. When I am able to get in there and get myself a turkey and cheese mikes way, it is a good good day for me. Service always moves quickly, normally in and out in a flash. Restaurant always nice and clean, with kind employees. read more

We are originally from up north, a stone's throw from Philadelphia and we know what a good cheesesteak should taste like and Jersey Mike's nail it every time. Keep up the great work. Employees are friendly and accommodating. The establishment is clean as are the restrooms. read more

I love the #8, club sandwich; I get it Mike's Way and it always satisfies! I've been to four or five different locations and the subs are very consistent in taste. read more

7/24 - Went to the Cookeville Jersey Mike's today, the store was very clean, the people that work there were very friendly. There was a kid who I did not catch his name, but he cut the meat on my sandwich very thin as requested, and a guy named Matt made the rest of my sandwich. It was outstanding!!! He seemed to really be happy working there, I love this local Jersey Mike's, and I will definitely continue to tell people to go there!! read more

I travel a lot for work and regularly buy lunch for coworkers in various cities. I go to Jersey Mike's numerous times a month. All the stores have always been great and staff is generally friendly until Cookville store got a new manager or someone who acts like manager. All of a sudden you can't get wet items like tomatoes or Vinegar & Oil on the side "company policy". When you are taking a sandwich several miles to someone you don't want it to be mush when delivered. This is the only store with this policy of the half a dozen I spend money at each month. I've noticed the staff aren't as friendly alswhen this man is present. It also seems the sandwiches either have less meat or more bread since this guy has been there. I allow for people or stores to have a bad day; but since this guy has been there each time has been worse than it used to be. None of the other Jersey Mike's I buy lunch for coworkers have these policies or have less than friendly atmosphere. Cookeville has plenty of places I can buy lunch for my friends and coworkers, I don't have to spend my money at Jersey Mike's, and will not at the Cookeville store while this guy is working there. Thanks for your reply, but this was not a one time occurrence and began before Covid-19 was even known here. The only reason I tried this store again was that I was assured by another store's manager that the "corporate policy" was not a corporate policy. Again, this person simply doesn't want to bother with a customer request. read more

I ordered online on June 5th, 2020 and when I picked up, I found NONE of the workers wearing masks. REALLY? Have you heard about the PANDEMIC? Anyone picking up could come inside with no masks also. GET with the Program people. I rated 3 stars for the food which is good but some of the employees put too much oil and vinegar making the sandwich pretty soupy. read more

Staff excellent. Good quality mediocre. Bang for your buck....not so much. My Philly lacked quality products. Needed more pepper and onions. Probably won't return. The search goes on. read more

Jersey Mike's Subs - Philly Cheese Steak skimpy and cheese not quality - Fast Food Near Me - Cookeville, Tennessee

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I gave 2 stars. I was highly disappointed. My boyfriend got the chicken parm sub and we both thought the same thing, edible, but I wouldnt order it again. I got the chicken ceasar wrap. It was TERRIBLE. Over-sauced, with a sauce that had no flavor. It was literally SWIMMING in a bland dressing. There was barely any lettuce also, so I had bits of chicken swimming in dressing. The highlight of the whole wrap was that it was a spinach tortilla, though that was our option, as we were given 3 choices. description of the staff member who helped us? Either high or just plain stupid. Needless to say, we will be trying a few other sub shops in the area, but not this one again read more

This place is great! The best sandwiches in town! A true sub from up North. The staff is friendly and they know what I order as I walk in the door. read more

Went here with my soccer team before a game and our service was turned away after we asked if we could have one gluten free sandwich made. The manage was extreme rude and turned us away and told us we were taking all his bread away for his other customers that had not even come in yet. Was confused why he was so rude because we were going to be spending a lot of money there on our team. Ended up giving our business to firehouse subs instead. This has never happened in 4 years of being on this soccer team. read more

The customer service was horrible. We called in prior to coming in with a whole team and they were still rude to us when we got there. One person requested a gluten free bread and the manager (guy with bad hair) said no. How horrible. He said he had all the gluten free bread saved for "future customers". Those "future customers" hadn't put in their orders yet, so they might not of even requested gluten free bread. read more

Food was mediocre. Service was friendly enough. Value was very disappointing. $17 for a sandwich and wrap. No chips. No drinks. $17 for 2 mediocre sandwiches. My wife ordered a turkey wrap with no cheese. The JM employee responded with "it's cheaper to get it with the cheese." WHAT?! It was laughable. Just ring it up the regular way and leave off the cheese! The competition around town provides better quality food, better service, and more reasonable prices. Just my opinion. read more

Been in Cookeville for work for the past week and ate here twice. Extremely friendly staff and awesome sandwiches. The Chipotle Philly is one of the best Phillys I've ever eaten. Definitely recommend this place! read more

The best! Very fast service and every sub's a winner! Coming from Jersey, it's nice to find authentic Hoagies in TN.

Staff has always been friendly and service is quick. Even though the price might be a little higher the subs are made fresh and have a lot more meat than your typical sub. I am addicted to the Italian sub Mikes way. Their other subs are also great! read more

The subs here are fresh and delicious, but I wish it wasn't so expensive here! You can go down the road to Subway and order the same thing for almost half the price, which is its only downfall. read more

If you only have 30-45 min for lunch forget it does not know what skilled stream line sandwich shop is. These guys should actually visit shop in Jersey or Manhattan; you can be in an out of those shops with a order to go in under 5 minutes and love the sandwich. read more