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    Chick-fil-A

    3.8 (71 reviews)
    Closed 6:30 am - 10:00 pm
    Updated 1 week ago

    Chick-fil-A Photos

    Business Info

    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Casual
    Loud
    Good for groups
    Good for kids

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    Recommended Reviews - Chick-fil-A

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    Cutting the mini rolls first is key to actually putting the nugget on the bread.
    Donna E.

    Receiving a food order that looks like this is really disappointing! No one wants to see that their food had literally been thrown into the container!! The person preparing this order never even attempted to assemble 3 of the minis.

    Romantic lunch complete with nuggets and sweet tea!

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    6 months ago

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    10 months ago

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    4 months ago

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    1 year ago

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    11 months ago

    Love this place! Very nice and owner has good Christian values!!!!! The food is great and they keep the place nice and clean! Thanks!!

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    7 months ago

    We picked up a 30 person order for my brothers grooms dinner. Owner and all the employees were awesome! Well done guys!

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    1 year ago

    I had to wait just a bit for grilled chicken, but all was great. Servers were super kind and models for excellent service!

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    1 year ago

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    3 years ago

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    4 years ago

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    4 years ago

    The staff were so kind and hospitable. Food great as usual!! Check-ins throughout. I'll be back. (:

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    3 years ago

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    2 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    terrible service, and no my pleasure honestly terribly disappointed. And not to mention we waited 30 minutes for a chicken sandwich.

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    8 years ago

    Can chic fil a ever go wrong? Busy as all of them are and the food was great of course. Love me some chic fil a!

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    11 years ago

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    14 years ago

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    4 years ago

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    4 years ago

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    7 years ago

    Wonderful service- great food, even half an hour before closing! Definitely a place I will come back to when I'm back down here!

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    7 years ago

    BEAUTIFUL newly renovated and amazing service!!! The renovation has a new table made by a ministry from salvaged materials. Beautiful!!!

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    5 years ago

    No mask policy. Bummer. I always trusted Chick Fil A's to be a safe alternative to other fast food restaurants.

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    6 years ago

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    11 years ago

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    7 years ago

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    11 years ago

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    10 years ago

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    13 years ago

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    7 years ago

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    6 years ago

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    8 years ago

    It was extremely busy but despite that, service was fantastic, and Alyssa was very kind and patient!

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    7 years ago

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    8 years ago

    Food delicious...service great...even with them always being busy there's never a issue

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    6 years ago

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    6 years ago

    Don't order curbside. Sat here for 15 minutes while the one employee that does curbside flirted with some guy that was parked in a car.

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    8 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Chick-fil-A

    Review Highlights - Chick-fil-A

    So my pal and I left Los Angeles CA headed to New Jersey and we stopped by the Chick-Fil-A in Cookeville TN.

    Mentioned in 12 reviews

    Read more highlights

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    4.0(65 reviews)
    3.0 mi

    I wanted to love this place since we went out for a special celebration of my husband. We had not…read morebeen before and the menu looked amazing! We did not have a great experience. We had a party of 10 and went early (before 6pm on a weekday). It was not busy, and when we arrived there was one couple seated. Despite this, I think they rushed our food. And we would have gladly waited a little longer for cooked food. :/ Everyone at the table who ordered "steamed broccoli" received hard, barely cooked broccoli. My mother-in-law's potatoes were not fully cooked, and her salmon was raw. Since all her food was not edible, they took it off the bill. So at least there's that. The green beans my mother ordered were also quite crunchy, which can be personal preference. I did not complain about my salmon, but it was undercooked as well. However, even if it were cooked, the lemon sauce makes it inedible. I order salmon at most restaurants and I have never tasted a more horrific sauce. I thought maybe I was being dramatic, so let everyone at the table taste the sauce. Every single one of them scrunched up their face and said "UGH!" It was described by my family members as "putrid, disgusting, rotten pudding, and having a strong iron taste." I have to agree there. When they put it on the table I thought the fish was bad, but it was just the strong smell of the sauce. So all the broccoli, salmon, and potatoes were undercooked... however everyone who ordered steak received it cooked way past what they had ordered. My husband ordered medium, and it looked close to well done. My nephew ordered medium rare, and it looked medium well. My husband's steak was still tender and tasty though, so he did not complain. His Brussels sprouts were decent and grits were very flavorful. My sides were mac and cheese and a salad. Those were both very good! The mac and cheese is in an interesting flavorful sauce. More creamy than cheesy, but I enjoyed it. The salad seemed pretty fresh with homemade dressing from what I could tell. Our server was nice, but did not check on us at all, and was only at the table to take our orders, deliver the food, and give us the check. The majority of us had empty drink glasses and would have wanted refills. There was an automatic tip of 20% on the bill because of the larger party, which was fine, but like I said, the service wasn't great since we didn't get checked on whatsoever. Overall, it's not the worst place I've ever been but it wasn't very good. You hate to go to a place that SHOULD be good, pay good money, and receive that quality, but we weren't going to sit there and every single one of us complain. Sometimes, you just have to eat a bad meal, laugh about it, and not return. The fact of the matter is there are much better places to eat in Cookeville with better food and better service, so we probably won't be back.

    Went here with my coworkers after hearing one of them rave about it, and it definitely lived up to…read morethe hype. The mac & cheese was amazing and the flatbread was just as good. The fish and chips were more on the average side, but still enjoyable. What really stood out was the service -- super friendly and attentive the whole time. Overall, a great spot and I'd definitely go back to try more of the menu.

    Photos
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    Grilled salmon meal

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    Chick-fil-A - hotdogs - Updated June 2026

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