Not sure why people are complaining about a fast food sandwich joint! Crew is probably understaffed and due there best to get these sandwiches out quickly. Never have a problem with this spot, solid staff with a good sandwich read more

Had problems on several occasions with this location, the employees don't pay attention to orders at all and frequently make mistakes. Up to and including giving me non-gluten free bread on a gluten free order (It ain't a preference, celiac) Most recently had an occasion where I handed my order over on a scrap of paper with some additional toppings (bacon, tomato, pickle, mayo, mustard. normal stuff) and got a sandwich nothing but meat cheese and bread at the full cost. Save yourself the trouble and find somewhere else. read more

Holy moly the flies! Invest in a salt gun or something there were at least 10 flies in the middle of the place, honestly gross...

This Jersey Mikes is extremely cheap on their portions especially after raising their prices on top of that. I use to eat at Jersey Mikes a lot and it was never like this. But The bread was also old and flaky. I don't recommend this place. Pretty obvious based on other reviews as well. Need better management team. read more

Jersey Mike's Subs - Sandwiches Near Me - La Crescenta, California

DO NOT EAT HERE. I ordered a sub from here, and halfway into my sandwich i found a piece of a glove. I have attached a photo. A whole finger piece of a glove was inside my sandwich. When i went back the owner said "Im at a loss for words" i told the boy who made the sandwhich if he even realized it and he stood there and was speechless thinking i wasnt going to come back. read more

Jersey Mike's Subs - A piece of glove inside the sandwich - Sandwiches Near Me - La Crescenta, California

This sub is so darn good it is much better than subway 1000 % better and I like it for the double points

Been waiting for this location to open for a while. The staff and management were very welcoming and friendly. That's usually the case with a new business but I hope they continue that. The sandwiches were good and fresh, no complaints. Will be coming back often. read more

Horrible place. Workers are unprofessional with attitude, especially Eric. Seems like they don't don't want to do any work and just get paid for horrible business practices. Will be making a complaint with corporate franchise. read more

Jersey Mike's Subs - Horrible service. Very unprofessional - Sandwiches Near Me - La Crescenta, California

Completely unorganized and not sanitary. The person handing and making sandwiches used the same gloves/hands to take payments and handle cash. They don't work synchronized nor do they make the orders right. read more

The people who leave bad reviews are rude people unwilling to accept that a teenager might be a little slow to make your sandwich or getting something wrong that you had expressed a wish in wanting a specific way. Ya they might now and again. But you know what? if you arent okay with a mistake then your the problem in the world anyhow. These guys and gal's sit here day in day out and make a quality sub every damn time. and they've so earned my respect. Whoever got this place down to 3 stars shame on you read more

Worst Jersey Mikes location I have ate at. First they didn't even cut the giant sub I had ordered. Second half the sandwich was pepper. It looked like they emptied the entire bottle on my sandwich. And third they gave me a blue berry pepsi instead of regular Pepsi. I don't know how you can screw up a single order this much. Ill go to La Canada from now on. read more

Super slow service today. Could use a leader in the kitchen. Several employees standing around

If I could give them a zero star I would. I have had bad customer service 3 times from this location. Two of my orders have gone missing. When you order online they don't care if someone else takes your order they just give you an oh well someone else must have taken it and they turn away. The same is when I ordered for delivery and the delivery person brought me someone else's order and when he was told it was wrong he said just keep it and left. The manager at this location does not seem to care about customers and their satisfaction. When I called she said she would refund the money and never did. I'd rather drive the extra miles to the La Canada location read more

The staff is very unwelcoming each time. Most of the employees have a scowl on their face and two of the ladies (possibly the managers) are very unfriendly. There is never anything close to a greeting. It's basically, "what do you want?" This location is very close to where I live, but I will drive to La Canada from now on. read more

After waiting an hour for a few sandwiches AND after messing up the order, I get this chicken sandwich with RAW chicken inside! Clearly seen in this picture, the chicken is raw and not cooked at all. Amateur kids are making these sandwiches with no experience or training from the manager. Raw chicken is very dangerous and could cause salmonella poisoning! Manager needs to do their duty and properly train employees. Terrible experience! Do not go until management has changed. If I could give zero stars...I would. read more

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Jersey mikes is good but this location is hopeless. Always messy and gross behind the counter and the slicers. Constantly running out of items, and when you order online even though you have to give your phone number they never call to let you know your item is unavailable, but instead after arriving and waiting for a while (as they are always busy and understaffed) they then tell you your item isn't available...this has now happened three separate times. Never apologetic but full of endless excuses. So while I will still enjoy jersey mikes I will never order from or visit this particular location again. They are hopeless!!!! Go to a different location as there are many!!!!! read more

I have been to many Mike's but this is the worst. Their stuff is not fresh. Bread, Avocados, ..., Especially Tuna even though they claim it is made daily on site but that is a lie. The worker told me their tuna was 3 days old delivered from somewhere else. Not all their staff is friendly or attend to you promptly. There were 3 people behind the counter going back and forth not clear why not attending to me. It looked like they were just avoiding doing work so the next person would take my order. And depending on who serves you, sometime you get more meat slices and vegies and sometime less. no standard. read more

I prefer Jersey Mikes over Subway, which is an opinion that I often get heat for, but there really is no competition to me. The food is just so much more fresh. The cold cuts are literally sliced right in front of you. How much for fresh can you get? I also prefer the bread that is offered here. But the real seller is the hot subs that they offer. They real seal the deal for me. read more

We like Jersey Mike sandwiches but these guys tend to get our orders placed online wrong. We end up just compromising on whatever we get as well since it's impossible to get a hold of anyone there. Last time I called I was placed on hold for 13 minutes before I gave up. I've even left messages here hoping they'd call back to rectify another incorrect order and nothing. I know times are rough right now so we can all be a little patient. Just call back though. Make stuff right if it's wrong. read more

Horrible experience. I came in ordered 1 sandwich. Simple order. Literally just meat, onions and cheese. And the three people behind me were served first. They ended up giving my sandwich to someone else and another sandwich to me. They ended up letting the guy keep my sandwich while taking away the sandwich they handed me??? How does that make sense? How is that fair?? Then I had to wait for them to remake my sandwich. On top of that, I tried to explain this to the worker, but it was a hard concept for her to grasp, and instead of being apologetic and showing empathy, she was arguementative. But I guess you can't expect less from someone that's in their 30's still working in the service industry making sandwiches. I can see why this particular Jersey Mike's has a low rating. read more

I drive here from my house often because of the quality of the sandwiches. Delicious and fresh tasting, love the rosemary bread and I'm a fan of their vegetarian option. Food - 5 stars The service is usually ok, I have gone at least once a week for the last two years. These pickup sandwiches have gotten me through the pandemic. They always ask my name and it'd be nice if they remembered like I saw the man before me was known by name but no big deal. I place my order in the app and by the time I've driven to the store it is usually sitting on the pickup rack and they hand it to me. My drive from Sunland takes about 15 mins. If I need to wait it's not big deal and I know they get busy (I worked in service for ten years, I get it.) But now I have been yelled at two times while trying to pick up my sandwiches. Last week I told the cashier my name and she started looking for my sandwich, she couldn't find it so she told the manager and I hear her yell something at me, say "12:50" and it sounded rude and she was clearly annoyed. I asked the cashier what she said to me "she said your order will be ready at 12:50 and you're early" so I said, "oh ok, what time is it?" The cashier says "12:49, so we have a few minutes". So I politely wait and get in the car with my sandwich about 12:55 and check my phone... it said my order would be ready for pickup at 12:49... which is the exact time I got there and asked. So essentially she yelled at me for no reason. The details don't matter and I don't mind waiting, it's the fact that I was chastised like a small child for asking for my sandwich... I don't deserve to be treated like this from a place I've supported and recommended for so long. I will use the free delivery Tuesday option on the app so I don't have to go inside this store again. read more

Sad little location. Employees dont listen and even after you give them clear instructions on how you want your sandwich. Then get annoyed when you are unhappy with your order. Dumb little guys. read more

This place was just phenomenal. The service was unbeatable. Our subs were definitely above, and it tasted almost as good as my usual subway order. In short, I want to end with this: Amazing service, amazing people, amazing Mike's. read more

Jersey Mike's Subs - The best workers here, Aricin and Hudson. Great guys. - Sandwiches Near Me - La Crescenta, California

Go-to sandwiches: philly cheese steak & buffalo chicken sandwich. I haven't had the Italian but just at a glance it also looked amazing. Excited that we finally opened one down the street from us. Much better option compared to subway and other fast-food sandwich shops. Will be ordering from here again. read more

I would give this specific location a zero but that was not an option. The staff are very rude ! I went to order a sub and I was told that they are out of lettuce!!!!! How come a store like this doesn't have lettuce.... if you charge almost $20 for one sandwich, you have to have lettuce and YOU HAVE TO PROVIDE GOOD CUSTOMER SERVICE!!!!!! The staff need training on customer service! read more

Four times and they fucked up my order three times. And the number that is listed here on yelp does not work because nobody ever answers the phone. I had to go down there each time tell them they screwed up and then they made it right by giving me my money back for the one sandwich they fucked up. No conversation for the entire meal with a family that they ruined read more

This Jersey Mikes does not listen when we put our order in on there app . We're never sure how bad it is till we get home. We have eaten at this Jersey Mikes a 6 to 7 times and it is not like other locations. The bread was worse than day old bread. I don't recommend this place. Pretty obvious based on other reviews as well. read more

Well, they got me again. Vowed never to go back after such terrible service over and over, but decided to try one last time. Sadly, they proved right once again. How can a staff of eight with only three pick orders on the rack at 1:30 in the afternoon be 10 min behind on an order..... which the obviously forgot because it took another 10 min to fill?! This store obviously has management that has no clue what they are doing or how to organize and run their staff. I'll definitely be making the drive to La Canada forever more if I want Jersey Mike's. read more

One word: Disgusting. Found hair in my sandwich. They don't even know how to answer their calls. Go elsewhere. Gross.

Still 5 stars. Best deli sandwiches in town by far. Their pickles are too die for! We come all the time great service, great sandwiches. These reviews crack me up, obviously nobody writing them has ever worked in food service. We always choose to walk in and order. The staff is always jam packed with 30 orders at once, but still have always been so friendly and attentive. I'm sorry you can't snap your fingers and get your food guys. Never once has our order been wrong, oh gosh the agony of waiting 10 minutes for a sandwich. Don't like it, go to subway. Save us patient people the wait time in line for our delicious sandwiches! Love Jersey Mikes! read more

I don't know why everyone is so mad with this Jersey Mike's location. My husband and I have been there three times in the past month or so. Each time the service has been swift and friendly. My husband always orders the #2 (Jersey Shore?) and I've tried various cold subs. The latest is #4 (which wasn't on their menu that day, but they made it for me) and it was excellent. My husband likes less oil, I like more and they are happy to customize. We too love the rosemary bread and our favorite chips are always available and fresh. I look forward to trying the hot subs this winter. read more

After my 10 mile mountain bike ride I just wanted a plain tuna sandwich. Guess they forgot the tuna. $21 plus tip for two sandwiches and they barely put any tuna what a sad excuse for sandwich. Thanks for moving into my neighborhood cheapos read more

Jersey Mike's Subs - Sandwiches Near Me - La Crescenta, California

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Not Very safe inside. Need to do better Social distancing The sandwich was good. Welcome to La Crescenta

I think they should close this location. I don't understand how they are still open. Me and my family have been here maybe 8-10 times since they opened and I can say with no exaggerating 9 out of 10 times my order had some kind of problem. Missing food, incorrectly made sandwiches, long wait times along all other problems. How hard is it to look at a order on paper and make it ? If you guys can't get making a simple sandwich correct then close up the doors and let a real business rent the space and service the community. People need to hold the food service industry to a higher standard. The other location in La Canada has never given me any problems or long wait times. Let's get it together read more

This is reviewing the service of Sunday, June 27, 2021, at 12pm noon. I don't know why but maybe because of summer labor being such low quality now that they can't get things right. I have ordered on the app probaby 20 times in the past with no problem. For some odd reason, the staff couldn't find my order. After 10 minutes, someone found my order and decided to start making my sandwiches. They ran out of roast beef, so all orders with roast beef had to be substituted. Very bad inventory management folks. The lady next to me ordered 2 giants, and was given 2 regulars. How hard is it to do a good job when the place was not even that busy. Granted, most orders now are done through the app, so I think the staff is not trained properly dealing with app orders. I am going to wait a few weeks before I visit this location again. Didn't hear any apologies for bad service. I hope this isn't the norm. read more

So happy this opened in our neighborhood! I ordered the Philly Cheesesteak and a turkey with provolone. They were both delicious and were ready on time. The store is clean and the staff was excellent- very friendly and efficient, taking all the necessary safety precautions. read more

Horrible! I ordered a turkey provolone online and when I got back to work to eat my lunch they had given me ham! I cannot eat ham/pork AT ALL! I'm so appalled and disgusted by this. I will never come back here again. If you have dietary restrictions of any kind I would stay far far away from here. I also asked for no oil and vinegar and it was literally dripping in it. read more

I went in a few weeks ago and there were 3 young men working. The counter and the floor behind the counter were filthy. The counter was covered with bits of lettuce and the makings of sandwiches, which are supposed to be wiped away immediately, no? Where the guy was standing with his back to the room slicing meats, the floor had a pile of trash that all 3 guys were walking back and forth on repeatedly. There were food scraps, bread pieces, and lots of crumpled napkins all in a pile. One guy took his foot and scooped the pile out of the way a little but never actually cleaned it. I would never come back here. read more

The workers are so unprofessional. They were so busy with orders but kept laughing loudly and joking together in front of aggravated customers who were waiting forever. At least behave like adults while people are standing in line for 30 mins for one sandwich. Customers were trying to place orders while yelling just to be heard over their nonsense. Then I asked the girl for avocados that she forgot to put in my sandwich and she said "oh you were supposed to ask that person for avocados" while pointing to her coworker. No respect... read more

I ordered a tuna sandwich online but they ran out. They were very respectful giving me other options and were fast. This place always has good customer service. read more