Last month, my office received promotional coupons for this particular location, and, my fellow colleagues have had no issues using them. The coupons have an expiration date of 3/20/2026. My husband tried using a coupon yesterday (3/20/2026) at approximately 4:20pm, but, the employee at the counter said that the coupon was not being accepted in their system. Instead of honoring the coupon, the employee charged full price. That was not cool. We have been going to this Jersey Mike's location for several years. The sandwiches are good. But after yesterday's experience, we'll probably go to Subway, or, the Jersey Mike's on Wilshire (near Crescent Heights) read more

The food is incredible. Ashley and Omar are incredibly Friendly. They run a tight shop and make sure you are satisfied with your experience. Everything is organized. And drinks are well stocked. Ashley recommended the rosemary bread for my chicken Philly and the entire experience was great. DiAngelo is professional and likes to chat as he makes subs if you are friendly. read more

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Jersey mikes always hits the spot. They slice the meats and cheeses in front of you. It's like subway but better in my opinion.

My favorite Jersey Mike's location! I love to go here after work. The place is always clean. I always see the employees cleaning the store, their work stations, and the dining area. The employees are also very professional and offer great customer service. They have always seemed kind and welcoming. In terms of the sandwiches, they prepare it well! They don't skip out on the veggies, the juice, and the meats. I've gone to other locations that don't stack the ingredients high like they do here. They also work very fast. I'm in and out in less than five minutes. This place is great for a good sandwich with good customer service. read more

10 out of 10 service. The manager Isait was so generous and helpful with my sandwich. Would definitely recommend coming to this location!!!

When Wifey brought me home their Philly Cheese steak I was hooked. Get th biggest size. It's close to $20 bones but I love the cheesy-meaty texture. Kudos. JY read more

My nephew LOVES fast food and enjoys Jersey Mike's. According to him they make "tasty sandwiches and usually follow all special requests." The problem I have with this location is they have the most miserable staff. Honestly, you would think they are going to be punished, electrocuted, or tortured if they said "hello" or even smiled at patrons. If they are so miserable they might want to consider a job without human interaction. read more

Jersey Mike's Subs - Turkey sandwich - Sandwiches Near Me - Los Angeles, California

Food and Service second to none at this location. Really good all around , will be coming back for sure. read more

Slow slow slow slo making sandwiches. Horrible men working here. Don't know how to Manage a Amal line. Waited 7 minutes for order read more

The service is always great and the employees are very nice! George makes every visit a pleasant one! I would hire him if I had my own business as he is always hustling and seems to be leading the team! read more

After not ordering from this location for several months, I thought I'd give it another try. What a mistake that was! First problem, my order wound up being under someone else's name, so we initially couldn't find it. Second problem, I asked for banana peppers on the side only, and they were all over the entire sandwich. Third problem, the bacon was burnt. It was ridiculous and I will NEVER go to this location again. read more

The sandwiches are always good. Perfect for a quick snack. The grilled sandwiches are a hit and miss sometimes just depends on who's cooking um. read more

Shout out to Miranda who works here! Miranda answered the phone, TWICE, and took down the specifications of the sandwich bc the Uber Eats platform is lacking and you can't leave a note or add and take away stuff that's not "premium" items. ( example: I don't want "bacon" or "avocado" .. I DO want tomato and provolone, which is not listed as options) For whatever reason, you're not able to customize the sandwich like that. So I decided to call and see if I can give them a heads-up on the upcoming order. I love Jersey Mike's Philly cheese steaks bc I've always been able to get them with lettuce, tom, mayo, and cheese. I don't want onions or peppers or mushrooms. And that's ok, BC I'm not from Philly!! (fight me Philadelphians!! ...but don't bc ya'll can fight fr..) that said, THEY DID NOT PUT ON THE TOMATOES AND CHEESE!! LOL! I got meat and mayonnaise ( which is exactly the thing I called about AND THEY ASSURED ME would be legit ) ... BUT I'm practicing positive reinforcement. So , Love the Service, Love the Product - just make sure you guys follow through! read more

Walked into this jersey Mike's location on la Cienega and 18th street in the shopping center. The manager Andrew was discriminating against us because another customer customer behind us was not wearing their mask. He was rude and obnoxious. He even called me a "smart ass." Apparently, he is he manager but I don't believe a manager would act in such a manner... I will never go to this location again. read more

Jersey Mike's Subs - Obnoxious manager Andrew - Sandwiches Near Me - Los Angeles, California

I love this location. Whenever I'm in La and want to get a sandwich, this is the location I prefer. Everyone here is extremely friendly and knowledgeable about their sandwiches and what ppl think about the sandwiches. I especially like Allan , I'm not sure if he's the manager , but if he's not.... HE SHOULD BE. You can always count on him to recommend a sandwich, and down to the type of bread, he gets it right every time. read more

Typically very good with respectful and friendly staff. Ordered 2 large fresh tuna sandwiches to go like many times before however for some reason this time it was Inedible. Whoever was on the pepper shaker forgot to stop shaking. Man was this brutal. read more

Good sandwiches, friendly customer service and adaptable options for your selections.

This was my first time at a Jersey Mike's. I am not a big sub person, and S--way is convenient and cheap with a coupon. BUT my friend wanted Jersey Mike's so . . . I was wowed! I ordered the No.7 (Turkey and Provalone) and asked for bacon also. The sweet and very helpful clerk suggested a different one, that included bacon, (50 cents more) and offered to replace the ham with more turkey. Brilliant, and so kind; and saved me money in the end. Jersey Mike's doesn't have as many toppings or bread choices as S--way. Kind of a negative. Just lettuce, tomato, onion, banana peppers, oregano, hot peppers and a red sauce similar to sweet chili sauce. This last one is brilliant. The Rosemary parmesan bread was very good and freshly made. The sandwich was very good. The banana peppers with the red sauce was a nice foil for the mild flavored turkey breast. Another customer ordered their Italian sandwich (which I often get at S--way) and said it was better than the S--way one. For about the same price my next Jersey Mike's will be their Italian sandwich. read more

I had a handful of coupons and when I used them, I fell in love with this Jersey Mike's. Their sandwiches taste the best, the managers are verbal with the customers and they have a well run crew. Come to think of it, I've never had a negative experience with other locations either. read more

Staff is working hard, but gave me the wrong sandwich to take home. Check your order.

Good customer service. Sandwiches are good. In a plaza so customer parking is available. Been here a good handful of times and sure to return. read more

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The best sandwich for the last 6 yrs! #3, regular, any bread flavor. Extra vinegar, and NO, not Mikes way because Mike is not eating this, I am. read more

Love this location. Parking , and adorable patio. More importantly the bread is always fresh and every sandwich is made so well. The staff is friendly. read more

The nice folks here always greet me with a smile and a great sandwich. In quarantine I just order online and roll in for pickup 15 min later. Easy, fast, skip the line, and they always seem really happy that I'm doing it that way. Even when I order right before closing with a crazy order, smiles and gratitude and good sandwiches is all I ever get. They do seem to have issues with the credit card machine sometimes. I have been turned away twice, including after placing a $200+ order online that just "cancelled" due to their cc machine being down, but I can't really fault them for this issue. Thanks everyone at this Jersey Mike's. Well done. read more

Nice experience. Food is great, I'll be returning the service was fast and staff is friendly

I wanted to update my review as I came in on Sunday, 10/18/20, & I wanted to compliment the crew working that morning. The young men were so fun, friendly, and very nice! They deserve five stars and I wanted to update my review to reflect that maybe the crew I had previously were just in a bad mood that day. Today's crew was opposite of the attitude I received previously. These guys deserve to be recognized for their outstanding customer service. Since this shop is only a few blocks from my house, I decided to give it a try one more time especially as I was really craving a #13. The young man were all so nice and accommodating and friendly! Thank you, you all deserve five stars and I will be coming back to this store from now on. I'm so happy it's local as I really do love Jersey Mike's LOL read more

Ordered online. Got there sandwich was wrong. Waited for him to make a new sandwich. Got home and it was still wrong. Took it back and they had an attitude because they messed up the order. This is the second time I have had to make a second trip. The week before ordered online. Picked up my sandwich and they gave me the wrong sandwich. Had to make a second trip back and wait for them to make a new one. No attitude that time but same manager. read more

Came in and it wasn't busy today August 4th at about 1:15pm . The employee cutting meat finished what he was doing and asked if he can help me and I told him I was still looking to choose my sandwich . I picked out the big kahuna and told him I was ready . He ignored me and started cleaning the slicer. I stood there in front of him and he proceeded instead to cut another bread and chit chat with the worker next to him. I looked at him shook my head and walked out. He looked at me as I walked out. Terrible read more

My wife and Ive been to this location several times now and are really impressed with how personal Aldo is with the customers and how hard the employees work behind the scenes to make sure everyone's order is made quickly and made well -- even with our more particular, gluten free orders. It takes an enormous amount of energy to do what they're doing here and Im sure it's not easy, but Aldo, Omar, Diamond and the rest of the team will make you feel welcome and feed you right, either way. Give these guys some love, they deserve it! read more

I'm certain the Goof Troop is running things here. Store was sticky and mangy looking. The two "boys" working there have off "first real job" energy. Rather disorganized. Just an all around clusterfuck. I was told the only onions they had were out. So management is too stupid to know about making sure you don't run out of stuff. There's no onion shortage BTW. This location used to be ok. I guess all of the staff that had a brain went to work elsewhere. There were no brains to be found at this location on 6/11/2023 at 7:00pm. You dummies know who you are. Maybe AI isn't so bad. I'm starting to not care if places go out of business or their business suffers. read more

There is not a friendlier sub place in LA. They're so warm, friendly, and accommodating to special requests. Highly recommend.

I wouldn't recommend this business. The people here aren't friendly. The girl taking the orders just says what do you want? Like hello how are you? Anything. Poor customer service. There was at least 4 people here and the only one working was the one making my steak on the grill. Another gentlemen seemed to be on his break behind the counter eating chips and on his phone. They all then went to the side and started talking. Yes, I was the only one in the store, but that's no excuse. I'm still a customer you're supposed to act professional. When I got my sandwiches the guy literally just held them out and said here. What a shame. Jersey mikes should be disappointed. Terrible employees at this location, horrible customer service, great people you have representing your company. Do NOT come to this location or this sub place to be honest. read more

Other reviews talk a lot about the manager. Idk. Never met the guy but the other workers are just amazingly friendly and nice. read more

Jersey Mike's Subs - Sandwiches Near Me - Los Angeles, California

I have been to many locations . This one by far is my favorite . People are quick, clean, and extremely nice to every customer . The food is delicious and fresh and they have such a keen eye for detail . Just love the ambiance and totally recommend it if u go and receive the same kind of service please don't forget to throw in a little tip read more

I went to this Jersey Mike's location today and was really impressed at the employees that waited on me. They were really handling a very busy situation like seasoned circus jugglers. It was an artful display. They really got it right. Their names were Joshua, Jennell and a girl at the grill whose name I didn't catch. If I owned this franchise, I would be very happy at the seriousness and performance of each of those three employees. It does not get better than this. read more

Every time I order from here they mess up my order. And they refuse to fix it, bunch of lazy bums working here. I'd rather go a little further to the one on Venice. read more

Their custom service is trouble . They don't even want to listen to you while you are placing your order. They made my sandwich wrong and after I confronted a manager he gave me an attitude. Just do your job bro read more

I never do a yelp review but this one .. I just had too I love Jersey Mikes !! But this New Location that has just opened on La Cienega is by far holding it down with extraordinary customer service. My boyfriend and I had the pleasure of being helped by Julian; at checkout I was curious to if he was the manager which I was shocked to hear my assumption was wrong. I asked for his manager immediately and praised Julian for his excellent customer service, friendliness and knowledge in the menu and sub ingredients. From beginning to end, even in our (my boyfriends and mine) indecisiveness, stayed positive, helpful and kind with such a warm small and genuineness. Safe to say this will our new Favorite Location! Great Job Julian! Thanks again :) read more

very disappointed in the service. my mother and I came in and literally put our order in a mini and giant #7s. next thing we know 5 to 6 other people came in and received their sandwiches before they started on our order; thus, we left after being insulted by this blatant lack of. my mother feels that it was racially motivated being we are people of color. read more

Won't come here again. Closed their patio seating at 3pm. No signage or anything. No hand sanitizer on the counter. It's a accident waiting to happen. read more