Ordered a large Italian cold sub via the Jersey Mike's app. As always the app was easy to use and my points redeemed seamlessly; my order was ready 10 minutes earlier than promised. The fresh bread and well-balanced ingredients: thinly sliced salami, capicola, ham, provolone, lettuce, tomato, onions, and oil-and-vinegar dressing. Friendly staff, clean shop, and great value when using rewards read more

Jersey Mike's Subs - Sandwiches Near Me - Pensacola, Florida

The staff is always professional and that means a lot in today's world of service. The guy named Quandarius aka Quan was spot on making the sandwiches heck it was lowkey entertaining to watch him in action. Very precise and meticulously executed. Attitude is everything when serving others and the entire crew's energy was felt. Job well done heck I think I might go back today just because read more

Jersey Mike's Subs - JM's #9 Club Supreme - Sandwiches Near Me - Pensacola, Florida

This particular location had an incredibly friendly staff and had an overall good vibe to it. The inside was clean and bright. My go-to subs are either the Italian, the roast beef or the cheesesteak and i would definitely recommend all three. read more

Jersey Mike's Subs - Sandwiches Near Me - Pensacola, Florida

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If you haven't eaten here yet, you are truly missing out. The food is absolutely delicious. But the staff, is amazing !! They are kind, friendly, very helpful and really funny! I love it here !! read more

My first Jersey Mike's was when I lived in NJ and thought it was Great . This location is excellent with the picture of LBI on the wall. What can i say excellent staff , excellent Sub just excellent. read more

Very clean and great staff. Especially Haley! I am always so happy to see her. She always has a smile and is happy to help. Not to mention she makes a great sammich! read more

Hayley is wonderful! She is always so upbeat and kind. I appreciate her! She is always willing to give suggestions to make my food better!

The staff were super friendly especially Haley and DC and our subs were amazing!!! Best we ever had! Will def be back!

They will not under any circumstance let you toast your sub. It's 2025.. figure it the fuck out.

I came in today and got a #13 and #42 and it was both made wonderfully! The staff was kind and very respectful, they were all willing to help and suggest the best way to top the #13 mikeway. I have never tried it like that but i will most definitely be getting it again! I also would like to point out how organized and clean there stations and staff were and the manager was steady working and making sure everyone was was on track and keep up the pace. This is by far the best Jersey mikes around! Both subs were amazing! read more

Good subs with fresh meats and veggies. Service is excellent. Both hot and cold subs are the best.

Jersey Mike's is my husband's favorite restaurant. He doesn't like seafood so he bought 3 large sandwiches to eat while we were in town. The closest one to our home is an hour away so this is nothing new. I have to say, it was the best sandwich I've had from there (I had to have some. It smelled so good). Would definitely eat here again! read more

Just went to the Navy Blvd location for the first time. The customer service was spot on! They definitely cared a lot about making a great sub for the customers! Looking forward to my next visit! read more

This location is by far one of my favorites. Staff is always awesome and accommodating. The food is always delicious and made to order exactly as i ask. I can tell they take pride in there store as it is well maintained and clean when ever I have been there. Michelle read more

Excellent the folks that work there are awesome, they are efficient and kind. And the sandwiches are amazing

My husband and I ordered 2 Italian giants and there was no pepper relish as requested and no vinegar and oil. I ordered through the app so that was a mistake! The bread was stale. They said it was fresh when I called but I know from experience it was not. We paid $38 and expect a better experience period. I'll drive further for better food so I don't plan on being back. read more

I don't normally write reviews but the customer service at this location was exceptional on 10 April 2023 around 740 pm. This crew deserves recognition! They were busy, but it was clear to me that they all work as a team and have a good attitudes. It was a pleasant experience, and I highly recommend this location to anybody who is hungry. Plus they have great subs! thanks again for the great experience. Keep crushing it! Thanks again! read more

Great Team and management at this location! The subs are always done very well and fast. I've been a regular here for a while and it's always clean, neat and a friendly place to eat. I recommend. read more

I order 2 sandwiches via the mobile app for curbside pickup. Time for them to be ready was 5:47. I left my home and came to the store, checked in via the app at 5:55 (food should have been done) sat in the car till 6:09, husband went in to see if they were ready and the smart ass punk behind the counter said "can't you see we are busy, we have a lot of orders and they will all come out at the same time." I'm not sure that's how it works. But fine. Went back to car. I called the restaurant from my car at 6:17 no answer. I called again at 6:30 and a young girl answered and said she came out looking, which didn't happen because I have seen sitting there watching the door. There is no reason a curbside order should take an hour. So now my hot sub is cold and my cold sub was soggy and it was even the right bread. Very poor service. I understand being patient but this was ridiculous. read more

Staff does not acknowledge the customers. The mag are has poor communication skills. Orders take forever and when a customer asks about the order status the manager answers with "all orders come out at the same time." That's a poor answer and untrue. Order took 1 hour. Don't go here. read more

Well I guess I'll go ahead and update this review again.... so if you look in my last review update you will see a message from a vcrowell@kalocompanies.com, asking me to reach out to this individual directly. This is after the first request by them for me to email them with no response back. So basically three emails sent with no response back. Makes me believe that the responses on here are to make us yelp users believe that they care about customer relations. Definitely a waist of time emailing. read more

AMAZING SANDWHICH! i got the #17 and the lady got it out to me very quickly + there were quite a few people in there! it was so yummy and there was lots of meat and banana peppers (which is what i asked for) i love this place so much! nothing negative to say, very clean environment! read more

Food tends to be decent, a bit expensive honestly, nothing different than what you'd expect from other Jersey Mike stores. Only issue I have with this store in particular is the service. I typically do pick up orders and have been in the store when the employees say to one another to just skip over pick up orders because "they can wait". Has happened multiple times now and defeats the purpose of using the pick up system altogether. Worth noting, there's a Chick Fil A across the street that is more respectful of customers and their time. read more

What a great manager this store has. She was calm and very efficient. There were only 2 people running this store and it was very busy. She definitely deserves a raise. Thank you for being a great leader! read more

I've been here only at dinner time. It is not as crowded as I'm sure it is a lunchtime so service is not an issue. I like the food and agree with another reviewer that the food is better than Subway. But the food is not GREAT. My husband enjoys his #6 and #9 grinders. They do a good job with my grilled vegetable wrap although it could use more vegetables a bit less greasy. read more

Easily the worst Jersey mikes I've been to. Walked into the store and tried to place an order. Right when they started to prep the sandwich, the cashier told me their card reader doesn't work and they don't accept cash... so why did they start my order?? Decided to come back a week later after downloading the app to place an order. Once I picked up my order and unwrapped it, the entire sandwich fell apart. Such a sloppy sandwich job, I literally had to re assemble the entire thing. To top it off, the bread was super hard and stale, and they hardly put any meat on the sandwich. How are they charging $20?! Whoever manages this store needs to get it together. read more

Stopped in for lunch yesterday, a bit busy but worth the wait. Could only eat half of that giant sandwich . Finished the rest today for lunch. Great job!!!....Keel it up JMs... read more

Ordered 6 different sandwiches, called in to tell them they made my sandwich wrong an man that answered the phone stated he made them so he knows they are right. I did notice he made a regular sandwich instead of a mini. He stated that should cover the mistake. I advised him that since he is arguing about an error he made, I will never do business with the Jersey Mike's at 503 N Nany Blvd ,Pensacola Florida again. Store number 13111. I will drive out of my way to get better service. Never fails always get poor service from that location. Never again. There is no rating but because it will not pist without it I gave a 1 read more

I wish I could give negative!!! After waiting almost 30 minutes, and watching about 10 other people come in, get their food and leave I finally asked when our food was going to be done. The so called "manager" Shadrach decided that this was time that he would start SCREAMING at us, telling us other people were more important, that other orders needed to be done before ours, they had a back up and it was the rush time (7p on Wed????? is a rush time). and basically said that if we didn't like his store to leave, and he would call the cops if we ever showed up again. It took more that 10 minutes to get a refund, as he was screaming at us the whole time. He must have been having a bad day, but I have never in 65 years been treated like that at any kind of establishment!!!! DO OT GO TO THIS STORE!!! YOU ARE NOT IMPORTANT TO THEM!!!!!! We went across the street to Jimmy Johns, and it was a totally nice experience, and in /out in about 10 minutes! read more

The service was great. The food was good. The meat slicer was dirty, sliced ham, roast beef, cheese and never wiped down the machine. The employees never changed the gloves handled meat, cheese and bread and handled a knife and other utensils never changed. Area next to the grill is dirty with food debris on the bottom shelf. The floor isn't swept and some of the tables have not been wiped down after costumers left.0 read more

Dear Jersey Mike...I mean no harm to this franchise . I was prompted to comment , So I did what was was asked to do. I also own a business. I know what fuels your apology as well as your offer to make things right...But how did it it get to this point is my question ???? Thank you for this offer, but I must decline. This is a problem ... and must be be corrected at your level....not at my level..as a consumer..I believe that you, Sir, have a chipped tooth on a gear that makes up the transmission of your business...God Speed read more

Got a few sandwiches tonight before the big dinner rush, the couple that ordered before me seemed to be a little picky about their condiments but the Jersey Mike's crew was professional and polite the entire time. Seemed the like cashier was in training but was friendly and doing their best. Overall they functioned like a well oiled-machine. Only been to this location a few times, but will be back! Awesome customer service! read more

Slowest Jersey Mike's I've ever been to. Two employees during the lunch rush. I was number six in line and it took 20 minutes to get a sandwich. Go somewhere else. read more

Over priced, skimpy meat, mediocre roll. A little better than Subway, but thats not saying much. I do like Their relish topping tho. Id just go to Phillys instead for a hoagie, not cheap either, but much better. Of course some people wont have that option so... read more

Called to ask if they did fundraisers and he hung up on me. Customer service is awful!

I love this place. The Big Kahuna on Rosemary Parmesan -mushrooms +lettuce & pickles has satisfied me more than Subway ever could. They slice everything right there so the meats and cheeses don't harden while sitting around. It's well worth the wait. If you're in a rush, at least be patient with them here. It may seem slow, but it's well worth the wait. read more

Update: 11/17/2016 So, in the past 3 or 4 months, I have had 3 (THREE) orders incorrect. Now, typically this wouldn't be a big deal, except that it's always at lunch, and I'm always ALL THE WAY BACK AT MY DESK on NAS Pensacola. And if you know what a chore it is leaving/coming back to the base at lunch, you know when your order is wrong, you can either call and complain or do nothing. The past couple times before when this happened, a lady helped me, and said my next sandwich was free. That was like 4 months ago. Last week, I ordered a Club (#9) which comes with bacon; and they left off the bacon!!!! So, when I discovered this at my desk, I called, and politely explained what happened. The gentleman that helped me said he'd tell "Matt" and that "Matt" would get back to me. When I got out of work (we can't have our phones where I work) I saw I had a missed call from the Jersey Mike's number, but NO MESSAGE. NO APOLOGY. NO NOTHING. I went in today, and I spoke with "Matt"; explained the situation. While I was explaining, I was polite and cordial. Thinking they were going to take care of the sandwich today, I ordered the exact same sandwich I'd ordered last week when they got it wrong. And when I got to the register, he said they couldn't just pay for my sandwich. Excuse me? He actually told me that I would have had to have brought the sandwich all the way back and showed them. ARE YOU KIDDING ME? So, you're not only insulting me by suggesting that I can't afford an $8 sandwich, but that I would actually lie about it and expect a freebie. I told them they could just keep their sandwich today. Matt, if you are reading this, YOUR store made the mistake, and a pretty blatant one at that. Leaving in ingredient off a stock order is pretty bad. But you need to learn some tact. When customer comes in and expects it to be taken care of, you explain the policy, agree to take care of it, and NEXT time they need bring the sandwich in. It's still a p*ss-poor policy, in my opinion. But it's not like I'm some teen-age punk trying to pull one over on you. I'm a military/DOD/contractor who spends a lot of money there eating lunch. Well, I used to. I will not be back soon. Jimmy John's has never gotten an order wrong. They are friendly, and fast, and will have my business from now on. OLD Review. This is what I thought pre-"Matt" the manager.... First off, the menu price range is incorrect. It shows 2 "$$" dollar signs, but should be ONE "$". Menu prices range from $6.95 up. While I've only tried two of their Philly CheeseSteak Sandwiches so far, I am very happy with what I've experienced. Generous portions, friends service from a staff that desires to please the customer. I recommend the Big Kahuna Beef Philly with Chipotle Mayo! OUTSTANDING!! (don't even bother with the huge sandwich. I have a big appetite, and the medium size was more than enough). I had the huge one before, and it was just too much (can you say food comma?). Online ordering is a breeze. Pulled in, picked it up, and was out in less than a minute. http://www.jerseymikes.com/locations/?order Looking forward to trying their other sandwiches too. read more

I love Jersey Mike's and this location definitely doesn't disappoint. I always get great service and great quality food when I go. This visit was especially great, because the owner was there working along side her employees in an apron and visor. No one knew she was the owner because she was working just like everyone else, but husband has met her before and knew who she was. To see an owner take orders, wipe tables and converse with customers and employees says alot about how much she cares about her store and employees. It shows that she truely understands what her employees deal with every day and that she is not above them, but that they are all part of the same team. Very impressed! read more

The food was not bad but was way over priced and when I went to use my card to pay the first question asked was how much of a tip I was going to give them. this is fast food they don't bring the food to your table you have to get it yourself why should I give them a tip if I go to a nice restaurant I always leave a good tip if I get good service but this place has no service read more

Jersey Mike's. These sandwiches never disappoint. You will pay more for their sandwich than at Subway. Subway has disgusting meats and toppings. Jersey Mike's slices meats and cheeses each sandwich. Best sandwich shop hands down. Firehouse is more expensive and doesnt match the quality, either. read more