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    Jersey Mike's Subs

    3.2 (72 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

    Order Jersey Mike's Subs Takeout or Delivery

    Jersey Mike's Subs Photos

    Business Info

    JERSEY MIKE'S SUBS ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Outdoor seating
    Good for groups

    Recommended Reviews - Jersey Mike's Subs

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    Reviews With Photos

    Refund receipt and 3 vouchers
    Stephen S.

    555 Edgewater St NW, West Salem, OR 97304 *Semi-Recommended* 12:20pm 12-10-21 I am going to be gracious and give this place a 3 Star Review at this time. This is my very first time ever coming to this place, we are in the process of transitioning from California to Oregon and wanted to try something new and I have to say - *Not Impressed* Order Taker: Chris - No smile when we came to the front. But she was OK, I could tell she was under a lot of stress. It would be great to be able to have the very first face we see to have a welcoming energy. But because of the stress we took the stuff after her hard and it made it difficult to deal with the attitudes from the others. **Training Needed** Sandwich maker: Kyle - Muffled the words if I wanted the 3 sandwiches Mike's Way, since it was muffled and I have never been there I did not understand what he said. So I said we want the works on the sandwiches, when I said the works he gave me an attitude *So Mike's Way!!!* So I said yes. I asked for extra lettuce and extra  Peppercini's *He sighed like it was a hassle to ask for extra toppings* I then asked for mayonnaise on the top and he said with an attitude *they all come with it* When he wrapped 2 of the sandwiches he stuck those in a bag, then when he wrapped mine he just handed it to me assuming I was going to just eat it there. **Training Needed** I watched this man with the lady before us and when she requested for mayonnaise he did not say anything like he was ignoring her. I could tell it made her feel embarrassed about even asking. (We should not be made to feel this way and since we are paying with our hard earned money we deserve to be treated with respect) Register: Calvin - When I was trying to say the type of sandwiches we got, 2 #9 Mini's 1 #6 Regular. Since its my first time there I said 2 regular #9 and he threw an attitude saying *Those are Mini* if he knew what they were he should have just taken care of it instead of expecting me to say what they were. **Training Needed** (Name on Receipt was Tiffany which means Calvin was not using his own drawer. In all my experiences with being a manager, sharing draws is strictly prohibited, so in my personal/professional opinion that is not ok) Supervisor: Tiffany, I want to thank you for taking the time to speak to me when I requested an audience with you, I wanted to bring my experience to your attention, so this matter could be dealt with in a manner of using this as a training for your current and future employees. But what I do not appreciate is the fact that they way you handled this situation was with excuses about being short handed 5 people, and nodding your head with the look of *Omg I cannot handle this right now* I also felt a little rushed in trying to convey my experience to her. Other then that she was great at listening and taking the appropriate action in making me feel like she truly wanted to make my experience as best as she could. So thank you I completely understand how it feels to be short handed. *I worked on New Years Eve by myself at Jack in the box, doing the front and drive through orders, along with making the food on the grill and the food on the fryers. I did not ask for or imply I wanted the refund nor money back for the experience we recieved, but I do thank you for doing it and giving us 3 sandwich vouchers. So because you took action to try your best to fix this experience I am doing a 3 star review and will be willing to definitely come back and see if I get a better experience next time. In all Honesty with a little bit more of the RIGHT training Tiffany would be an exceptional manager. But from what I saw she let the stress of the day and the stress of being short handed overwhelm the most important role of the position she holds. **Standing strong and being the piller of the shift and role model for the employees comes first** when the manager is stressed and allows it to show especially when taking care of customers needs, it effects the team GREATLY. Once Tiffany overcomes this little hurdle I can tell you from my personal al and professional experience that she will be one of the best managers you will ever have. So a lot of encouragement and support is what she needs right now. My biggest desire is for you to use this opportunity to pay attention to on what needs to happen and what type of training is very much needed. *Suggested Training* Customer Service How to leave Personal life at Door Connecting to the customers needs Not correct the customer How to work together as a team Communication Not to make assumptions Bag all sandwiches or ask eating in or taking to go

    This was how much meat came in the 13 dollar #9
    Kelley R.

    So...... I spent 13.9inteysomething BS on a roast beef turkey joke. There were 8 pieces of thinnnnnn meat and cheese. I'd rather eat at subway... JJ is half the cost and worth the drive. Disgusting waste of $30 to feed the family. Also.... The "loud mouth" guy rolled his eyes when I politely asked him to take half a pound of lettuce off of my kids sub.

    Jersey Mike's Subs, #16, Chicken Philly Cheese Steak (Regular, $7.45)
    James M.

    We walked into the new Jersey Mike's Subs (#32010) in South Salem. It is a good sandwich and ... salad. We had the regular #16 Chicken Philly Cheese Steak (grilled chicken, onions, and peppers / $7.45) and #13 The Original Italian (ham, prosciutto, capicola, salami, provolone cheese, and pepperoni as a Sub-in-a-Tub / $8.25). They sliced the deli meats and cheeses in front of us, and all of the fixings look fresh. The employees were friendly and courteous. The dining room and men's room were neat and clean. We will return. Three Stars.

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    Business owner information

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    10 years ago

    Great food, clean place, friendly people! Will recommend to anyone who is looking for an excellent sandwich, with a warm welcoming crew.

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    10 years ago

    What a great location! This sub shop is very well managed. Good team good food good everything!

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    11 years ago

    still amazing! tried the italian today and it was amazing. try it mikes way with the yellow peppers on it. yyum

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    11 years ago

    One of the best places to get a great classic sub! Hot or cold. You get what you pay for.

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    Page 2 of 2

    Ask the Community - Jersey Mike's Subs

    Review Highlights - Jersey Mike's Subs

    FRESH on FRESH with more FRESH is what I loved here.

    Mentioned in 2 reviews

    Read more highlights

    Cozzie's NY Deli

    Cozzie's NY Deli

    4.3
    (115 reviews)
    1.3 mi
    $

    I ordered online for pickup. They seem like nice guys…read more.. Service is questionable. It did not appear too busy when I walked in, but nobody greeted or asked if I needed help. When I did stand in front of a staff member working the front, he just continued to do what he was doing and pretty much ignored me until I said something. I guess you just have to walk up and talk to get his attention. (New York City delis even greet you...so perhaps it was an off day for the gentleman). I overheard and witnessed other stuff that was said, but anyways. The actual workers behind the counter/making the sandwiches were just doing their role, so I don't have anything to say besides the fact that my sandwich and my wife's were tasty. She got the gabagool and I got the Italian stallion. We both agreed that the sourdough could be improved a bit, but the deli meats tasted fresh. Would come back to try other sandwiches, but hope the service would be a little bit more attentive/friendly.

    We placed our order online using their website after a quick confirmation on their instagram…read moreaccount that they would be closing an hour early for Christmas Eve (usually open until 4pm). Grateful for them to be open at all and fulfilling the order 30 minutes before close. We arrived exactly as they were about to close and had our 3 sandwiches ready to go. We tried the Fratello and BLTA. Might try their gabagool for next time. Very tasty sandwiches but wished they sliced them in half. They are located in an industrial park close to department of corrections. We aren't Italian but I think they are the real deal considering the specificity in their menu.

    Photos
    Cozzie's NY Deli
    #4. Gabagool (heated)
    #4. Gabagool (heated)
    Cozzie's NY Deli

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    Gerry Frank's Konditorei

    Gerry Frank's Konditorei

    3.9
    (329 reviews)
    3.0 mi
    $$

    The food here is always so fresh and delicious. My kiddos always look forward to eating here…read moreespecially when they get yummy desserts afterwords! The service is always amazing, I've never had an issue here. This place is definitely family friendly!

    I have been a loyal customer of this cake shop for the past three years, which is why I feel it's…read moreimportant to share some honest feedback. One of the biggest issues I've noticed is the inconsistency in portion sizes. For example, cake slices are often cut noticeably different sizes from one visit to the next. When customers are paying around $8 per slice, there should be consistency so everyone receives the same value. Investing in a cake slicer or portioning guide could help solve this issue. I also recently ordered a 6-inch birthday cake for my daughter, and when I received it, it appeared to be barely 5 inches. To the owner's credit, they did reach out to me, acknowledged the issue, and provided a gift card to make things right, which I genuinely appreciated. Good customer service means a lot, and I want to recognize them for addressing my concern. Unfortunately, the replacement cake I ended up purchasing was disappointing. Nobody in my family was particularly happy with it, and the quality just wasn't what we've come to expect. Over the last year especially, it seems like the quality and freshness of the cakes have become inconsistent. Sometimes they're excellent, and other times they taste stale or simply aren't very good. Customer service can also be hit or miss. I've had some positive interactions, but there have also been times when the service felt less than welcoming. I am not writing this review to tear down a local business. In fact, I continue to support them because I know what they're capable of when they're at their best. However, consistency is important. Consistent cake sizes, consistent quality, and consistent customer service would go a long way toward improving the overall experience. I hope this feedback is taken constructively because I'd love to see the shop return to the level of quality that made me a regular customer in the first place.

    Photos
    Front counter
    Front counter
    Curry chicken salad
    Curry chicken salad
    Hot chocolate

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    Hot chocolate

    Jersey Mike's Subs - sandwiches - Updated July 2026

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