Always good, always friendly, but inconsistent, sometimes a whole lot of sauce (mustard/mayo/mikes way) and sometimes barely any. I've had sandwiches dry as a bone (which i add condiments out of my fridge) or sometimes so saucy the bread is soggy. Regardless it's good, but consistent sauce portions would be amazing read more

anthony made the service great! it was a busy day and everyone was trying to make sure they handled the business with class, but anthony helped ensure my end experience was great! :) read more

The customer service was great! I've been to several sandwich places and the employees are usually very grumpy and act like they hate their job. There was a training session going on and listening to the supervisor and the employees they sounded like they were having lots of fun. The sandwiches were very cheesy. I think I'll ask for 1/2 the amount of cheese and I like my protein a little more chunkier. It's our second time visiting and it was ok tasting. read more

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This is by far the worst jersey Mike's I have ever been to. Store workers are rude and don't know anything. I'm quite sure their management is responsible for the lack of training but rudeness is unacceptable. I'm pretty sure the only reason this place stays in business is because it's in a great location and of course, the brand name. Truth be told, only this location can mess up a Jersey Mike's sub.. read more

Had a great experience. Short line with advertisements to use their mobile app for quicker pickup. Very kind employees. I will say one lady seemed confused and tried to have me pay twice .. the guy who was taking orders quickly corrected her and brought me my items when they were ready. He was SO kind! Food is great, do wish there were more items listed but it seems like many people who go to Mike's are regulars that know the menu item numbers. Clean and bathrooms are accessible. Tables available. Parking a little tricky on the weekends being near Costco and Home Depot read more

Huge shout out to Bear, this employee was so friendly so kind and so patient. I continue to get above average delicious subs from this location. Easily one of my favorites to visit. Very good staff which means the manager is probably a good manager. I hope somebody recognizes the team with some sort of reward. They deserve it. Location always feels clean. read more

Jersey Mike's Subs - Sandwiches Near Me - Shoreline, Washington

I had the worst experience ever this evening at 514pm on July 5th. I have been a customer for 14yrs and they absolutely have rocked it every time before today. I was greeted by C**** who seemed a bit upset but looked past that. After starting my order I messed up and referred to Swiss cheese as ham and he absolutely lost it on me and said things to me that I cannot repeat or will be blocked by yelp. When I asked for his manager he threw my food and then stormed away throwing things and kicking doors and ultimately slamming the back door. I felt unsafe at this point and was concerned for his coworkers safety. Thankfully a sheriff just happened to come in at the end of it and I then got my order and left. I do want to say the kind manager was beside herself and couldn't believe what she just saw from her employee. I really hope that this employee is no longer there and will be filing a complaint with the corporate office as at no time when in customer service do you belittle a customer and verbally assault them. That is crossing the line on so many levels in my opinion. read more

Oh my gosh. You have AMAZING staff here! I finally realized and took advantage of the fact that you guys are right next to Costco. I'm a caregiver and consistently have to stop and pick up prescriptions. I ordered through the mobile app and in 'special instructions' I wrote "Extra mayo, please! Enough to make you question your life choices, but not enough to start a midlife crisis." The gals behind the counter thought it was hysterical One of them hooked me up with TONS of the jersey mikes specific mayonnaise packets, which i honestly swear im addicted to. I was a little bummed my pickles and rosemary bread request were missed, but the mayo 1000% made up for it. You guys made this mayo loving white boy super happy! Thank you so much! read more

Never had high expectations of this place but also never went. Finally did with some research in my pocket and got the #13 mikes way + add mayo + pickles and BOYYYY. This is it. I make a similar sandwich at home and it's truly the way to go, and mike's does it damn well. They also don't skimp as they cut all the meat by hand in front of you which is impressive. I will say though while you can notice the many different meats in the #13 somewhat, getting the same sandwich with any 1 single meat is just as good really, like turkey. But italian subs with a bunch of meats is a classic known sandwich that people love, so they gotta do it. If you're doing mobile/online/phone order and you have a common name like me, just put a fake name that's unique so you don't accidentally have other people with your name take your order like I've had many times in the past at many spots :) read more

I ordered 3 sandwiches for pick up on yelp. The sandwiches were made exactly as requested and packaged quickly for pickup. Excellent execution during lunch hour. read more

Love the hot subs, mostly versions of cheese steaks. I like using the mobile app to rack up points and get free subs. The only thing is it seems like it takes longer getting the sandwich after ordered off the mobile and it just walk in the counter and order it. This is a convenient location near Costco. I like to get a sandwich before shopping so that I don't go in Costco on hungry stomach and buy up more than I can even fit in my shelves. read more

Jersey Mike's Subs - Sandwiches Near Me - Shoreline, Washington

Bunch of lairs i placed my order and it said order gonna be ready in 15 minutes then when i went I picked it in 30 minutes they made me late for my work. Stop lying. read more

This location used to be the best spot for a sub in shoreline but it has really gone down hill over the last year or two. This last experience ruined it for me. I placed a pickup order using the Jersey mikes app. My son's sub was customized because he doesn't like onions and oil and vinegar. I removed those from his sub and added bacon and mayonnaise. I arrived about 5 minutes before the order was expected to be ready. I then proceeded to wait 50 minutes for my subs. The order was placed at 7 pm and we walked out of there a little past 8 pm. Keep in mind, there were 4 employees working at the time. I was already annoyed by the long wait and when my son and I opened our sandwiches the disappointment only continued. My son's sub was done mikes way with bacon and there was so much oil and vinegar on my sub that the bottom of the bread was soggy. At this point I'm done. I don't even care about all the points on the app anymore. If anyone sees them get their act together, post a comment on this review and I'll try it again. read more

I've been wanting to try this place for a few years and finally did today. I found 2 one inch bone fragments in my chicken cheesesteak sandwich before I could eat no more. read more

Jersey Mike's Subs - Bone - Sandwiches Near Me - Shoreline, Washington

On May 18th I ordered a #44 on the app. I requested multiple toppings but the sandwich only had meat, cheese, and buffalo sauce. Didn't know this until I got home as the sandwich is wrapped up and they don't show it to you before leaving. Very frustrating to say the least. As a semi frequent customer at this location - missing requested toppings has been a frequent issue. I contacted customer service to rectify the situation a few days ago and have heard nothing back. Will be contacting AmEx by the end of today if I don't hear back from you guys may 22nd. read more

Jersey Mike's Subs - Disgusting no topping sandwich -I requested multiple toppings and got none - good times guys! - Sandwiches Near Me - Shoreline, Washington

+1 East Coast subs that I love +1 Mike's way +1 giant size -1 not one in Seattle -1 Shoreline +1 nostalgia +1 sub artisans (or whatever they are called) read more

Be careful when ordering online they give orders to wrong people. Just happen to me. They don't ask names. Now waiting for sandwich's to be redone. read more

It was my first time to get a tuna mini sandwich. Damn, what a stingy in putting tuna it's almost nothing with so much lettuce and dumb lady squirting with so much liquid and when I get home it was so sloppy and yucky to eat so wet. There you go, fly to the trash can. What a waste of my money and my time. NEVER again to get Jersey mike sandwich. I'll never recommend this sandwich place. NO comparsison with Subway. Thanks for taking my money for nothing!!! read more

I use to work here less than a year ago so I know how things work, I ordered online for 2 sandwiches, a number 7 with no cheese, no juice, and light onion on rosemary bread with bacon. and a 13 with no onion and no juice. I had come to pick it up and it was fairly empty maybe 2 people ordering, so I waited. (no big deal). I decided to check the orders in the car, and my #7 had the wrong bread, no onion no bacon, and some juice. and the #13 had the wrong bread, onions, and some juice. for 28$ it was a little upsetting read more

We've been getting them at least once a month through Uber eats for over a year. Always marked what's what, always made perfectly. Our son with autism is pretty particular about no cheese and they were always awesome with that. I say were because the past two times we've ordered they've been less than awesome. First time there was barely any meat and tons of lettuce on the sub, no extra cheese like I had asked for and paid for. The Mayo tasted off too. Nothing was marked either. I chalked it up to a bad day. Today we just got our order, three of the five subs were wrong, nothing marked and unfortunately our sons sub was way off. I don't think we'll be able to order anymore seeing the decline of service and care they used to have. They were always a solid meal and a great place to order from. I hope one day they go back to that. read more

This location is nearly back to 100% after an earlier mishap was trying to establish a 'drive-through'. Revisited it with the kiddo after a Costco gas fill-up today 3/14/15 ~5:14pm. We ordered a #13 Italian and seasoned Mike's Way and a #17 Philly Steak (hold all, except beef and cheese), both with soda and chips. Total with tax and tip came to under $27...a bargain with leftovers to take home! Again, consistently fresh generous ingredients, however, this visit earns the fifth Yelp star due to the trio of staff manning the counter. Genuine enthusiasm, smiles, friendly and efficient customer service, and enjoying the background music. I've been to places where the people behind the counter usually are dour, moody, or look so put upon. These three gentlemen really look happy to be there during their shift. Really made quite the impression on these two repeat customers! Thanks for making dinner on the go so straightforward and pleasant. Highly recommended Jersey Mike's location! read more

Second time in 1 month, still just as happy as before. I ordered a hot Chipotle Steak sandwich, and it was better than expected. We received another free sandwich coupon in the mail and decided to go hot instead of cold. I was surprised when I wasn't asked what toppings I wanted on the sandwich, but maybe that's just how it's done for the hot ones. When I got home I added some spinach & lettuce to make up for it. Anyways, it was hot and nummy with great flavor and we would definitely come back for another. BUT, I would only go for the gigantic size. The regular size is $10 and just not enough food in comparison to what you can buy at a different food place for $10. Maybe double the size for $16 will be the way to go next time. This time the kids working were busy and not as friendly, but not not friendly, you know? No issues here. Just nummy hot sandwiches, with no topping options. Melty and delicious. read more

Jersey Mike's Subs - Chipotle Steak, hot sandwich. Delicious but small for $10. Next time I'll do the gigantic for $16. - Sandwiches Near Me - Shoreline, Washington

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I don't know how they do it, but their sub sandwiches taste so much better & fresher than the other sub places out there. I especially love their rosemary Parmesan bread - WOW! Service is good, fast & they are helpful and friendly. Adequate eating or get it to go. It's in the same shopping center as Costco & Home Depot. Bathrooms are clean & you don't need a code. Enjoy! read more

Jersey Mike's Subs - Ham & cheese sub on rosemary parm bread. So delish! - Sandwiches Near Me - Shoreline, Washington

I've been going to this Jersey Mike's location for many years. Have always had pretty good sandwiches and service. Went in on 5/15/2020 around 5 pm. Stood there for about 5 minutes before anyone even acknowledged me. I ordered 2 sandwiches to go. Later that evening, was at home eating my Italian sandwich with shredded lettuce, and felt something hard and pointy in my mouth. What should I pull out of my mouth.... a big piece of human fingernail!!!! Like, a thumb sized crescent. Completely disgusted and nauseated, I called them. The person I spoke with (I think it was the manager) just said "interesting", and asked me for my name and number, saying the owner might call me back. Didn't apologize, or offer a refund or anything! Unbelievable!! My daughter didn't even eat her sandwich, just threw the whole thing out. I will NEVER go to this restaurant again. read more

Prolly the last time I order from this store. When I go to order online, I'm expecting these things wouldn't happened. The chicken cheese steak had no mods. Now the regular cheese steak. We didn't want it with peppers. And it came with peppers. Plus, you'd think it would be faster ordering online. I was completely wrong. Wait time was around 25 minutes. As I waited and watched how disorganized the front end. You telling me it takes four people to take an sandwich order. And one person on the grill. I knew something was wrong when the worker was looking at my ticket like jigsaw puzzle. read more

no flavor.. they hide it all with mikes way.. how is that roast beef???? Dry brine it season with SPG it's not rocket science guys

I am updating my review to 4 stars. The owner offered to make good on the no bread issue. I won't take him up on the offer but appreciate the response I've enjoyed sandwiches from this location several times with zero issues. My partner stopped by about 5pm on Sat, Oct 15 and was told they were out of bread. It would have sat better if he was told why but no reason was given given. Maybe it was due to high volumes from the Ms playoff game? The game was a few hours earlier to I would think the shop would have time to restock. I think my partner might have been a jerk due to hangry issues, so I apologize! But a sandwich shop that cannot make sandwiches? read more

My friend decided to treat us with Jersey Mike's and went to pick up some sandwiches. When she got home and took a bite of her sandwich, there was a long black strand of hair in it...for reference, she is blonde. Workers of Jersey Mike's, please wear your hairnets. I called them because I was angry for my friend and the person apologized but explained they wear caps. Simply wearing caps is not going to prevent your hair from falling into our food. Just fyi, my friend said there was a woman worker but she left, so only guys were making our sandwiches and one of them had medium length hair and it was not pulled back despite them wearing a cap-- this was not a woman's fault. It's a double standard to expect woman to wear hairnets or pull their hair back but not men. Other patrons, if you see somebody making your food and they have their hair down, urge them to wear hairnets, especially men. It's disgusting. read more

Jersey Mike's Subs - If you zoom in, you can see the strand of hair. Again, my friend is blonde. - Sandwiches Near Me - Shoreline, Washington

You cant really go wrong with Jersey Mike's, they have the best subs. I have had a few experiences where my delivery orders have been messed up and couldn't do much about it because I didn't pick it up from the store to notice it, but I left feedback and the owner was really great and made it up to us. That is really good customer service in my opinion. Thanks! read more

Maple Valley staff is top notch! Food and service are as quality as you could ask for. Kudos to the Friday evening team. Sandwich was quality Thanks again! Be back soon read more

This place is always slow. The internet orders take priority and they seem to be consistently understaffed. I hope they can improve operations because I really like their product read more

First, let me say we have loved Jersey Mike's for a long time. Tonight though, not so much. Family dinner. We ordered three sandwiches. One was to have extra meat. The extra meat ended up on the wrong sandwich. The bread was a little stale and it lacked the "Mikes Way" taste. We added more vinegar and oil. It was not the experience we were expecting and have had so many times. There are so many options out there. Next time I think we will make a different chouce. read more

Check your order before leaving this store. These idiots gave me a ham and cheese and who knows what sandwich when I ordered a roast beef sandwich. read more

The staff working here are always super peppy and cheerful. I don't know what it is about this place, but we absolutely love it. It's our Costco ritual to stop here for lunch then go shopping. My girlfriend always gets the turkey provolone mike's way (which means with all the fix'ns). I get the roast beef turkey bacon jewel and it is delicious. Highly recommend this place for a cold sandwich in the shoreline area. read more

So I says to my Ma. "Ma, you wanna git a wich?" To which she responds, "You are so weird remember, you were born on the WEST coast..." Actually I was watch'n the Travel Channel's "Food Paradise" show and they were covering deli's and sandwich shops. Funny thing, they included this chain. I figure, it's GOT to be better than Subway and Quiz-NOS! It was all that AND a bag of chips!! The meat was piled on HIGH, and they sliced it right in front of you off of a HUGE hunk of beef, turkey, whatever you like. My parent's shared a Reuben, it was solid, I went for an Italian sub, it was DA BOMB!! OMG!!! I like their bread, somewhere between a French loaf but no where near an "artisan" style bread, it was good and far better than the "other" sub shops around. When in da Shoreline-hood, check'm out! PS- SUCK IT JARED!! Subway, you are going down!! read more

Jersey Mike's Subs - I BELIEVE! I BELIEVE!!! Now open 24/7, and we'll have a winner! - Sandwiches Near Me - Shoreline, Washington

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As soon as you walk in your greeted by the friendly staff and the wonderful smell of delicious sub sandwiches. When you order you get to pick from the fresh bread, veggies and meat. They don't skimp on the veggies or meat either. My favorite sandwich is the regular size chipotle cheese steak made with steak, grilled onions, peppers and a spicy chipotle mayo. The regular sub is about 9 inches long and it costs $8 or if you want you can get the giant size which I'm sure is double the regular for $12. The chipotle cheese steak has great flavor that attack the taste buds like a ninja. It's one of those sandwiches that is very hard to put down. Just talking about it makes me want another one. Another really good mouth watering sub is the pastrami Reuben. This sandwich has pastrami, sauerkraut, Swiss (I get provolone instead since I don't care for Swiss) and thousand island dressing. The pastrami is cooked perfectly and is very flavorful. Your stomach will be very happy after chowing down on this sub. Awesome sandwiches and by far better than subway. read more

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The little guy making sandwiches at the front was extremely rude, cutting me off when I started to ask a question: "I'll check that WHEN IM DONE," quite dominating and assertive- like bro, you work at a sandwich shop don't take yourself so seriously. I waited and waited, then when the other gal got off the phone from taking an order I kindly asked her if she could check on a Togo order for me. Then the little guy interiors AGAIN: "ok what's the question?" Reaching over her, crowding the woman I was directing my inquiry to. I said, "I'm not dealing with you since you decided to be rude." The other gal moved aside clearly unsure what to do. When I was CLEAR I was not putting up with this treatment, literally FIVE PEOPLE came out of the back to see what the noise was about. The guy I was refusing to allow to help me scurried away to the back to hide, after my calling him out for Poor work ethic. WHERE were these people when I was waiting? Worst customer service I've encountered in a long time. Come on mikes... I know you're a chain and a sandwich shop but jesus. Get someone to work for you who doesn't have a superiority complex and is kind to customers. read more

The service there tonight was terrible. We got greeted with "it's going to be a while". We politely said "ok, we can wait. When you are ready do we order with you?" All she said was no and wouldn't look at us. No indication of who we order with or how long the wait would be. We waited 10 minutes without any interaction. The other employees ignored us as well. We were happy to wait, I get it things get busy, but to have no communication and be completely cold is just rude. There are several other Jersey Mike's in the area... I will take my business to another location. read more

Wonderful lunch!! Ordered the turkey bacon (#9) I believe was amazing!! Also ordered the Philly cheesesteak ... omg so good! We shared both sandwich's and it was almost too much. Both were regular size sandwich's ... so good ! Also excellent attention from the staff. As soon as you walk in the door everyone seems to notice and help you right away. Perfect for lunchtime!! read more

I was in this afternoon and watched whoever (I think it was a manager) was behind the counter yell at an Uber Eats driver and tell her to never come back. She also threatened to report the driver. Why, because the driver pointed out that she had been waiting over 30 minutes for her pickup. To see people being treated that way is awful. I wonder if the owner wants his/her store being represented like this? Why does it take this long to make sandwiches anyway? While this wasn't my experience, I won't go someplace that has staff treating people in such a way. read more