Few sandwiches make me happier than a great sub and these guys have it down. They have an Italian sub that's delicious. I get my one without the pepperoni and they add extra meat to make up for it. And their sauce is good. One sandwich will keep me going all day. read more

If i could give less stars i would. This place has rude employees. Today i got a #7 with lettuce and avocado and a side of a FLY! Yes a real fly. This place is nasty and dirty. The time before that my lettuce was completely frozen. I will definitely never want to eat a sandwich ever again. read more

Jersey Mike's Subs - A fly in my sandwich. - Sandwiches Near Me - Upland, California

Love these subs! Staff was friendly and patient while we ordered. The bread tastes fresh and is soft in the middle. Meats are freshly cut and delicious. Great options for condiments and toppings. Was the perfect stop before eating lunch at the park. Can't wait to get another sub. read more

Accidentally ended up at jersey mikes. The store was clean and the service was a little lengthy on the count that we were the only people there. I ordered the philly sub, it was really good but also really small for a regular. Compared to my fiancé's, my sub was tiny. That probably my only complaint read more

Jersey Mike's Subs - Both regular - Sandwiches Near Me - Upland, California

UPDATED SEVERAL WEEKS AFTER BUSINESS OWNER RESPONDED (seemingly... to show that she "tried" to resolve the issue -- yet my response went ignored for a month so far! I was given the wrong order when i did a "curbside pickup" and contacted corporate. They said they'd contact the manager of the store and I never heard any response. I posted a yelp review explaining the issue so others might check their orders before leaving the store -- and then the owner of the store contacted me, asking me to email her so she could resolve the issue. I forwarded my email communications between me and corporate to her only to be completely ignored after she'd posted on Yelp that she wanted to help. PEOPLE: CHECK YOUR BAGS FOR THE CORRECT ORDER BEFORE LEAVING THE UPLAND STORE. (and do NOT expect any help if you have issues w/anything) read more

Fresh sandwich. It seems that every Jersey Mike's we go to the staff is kind and helpful. I especially appreciate the staff wearing gloves and the place was clean. read more

Love them. Great people and service, always fresh and delicious. I do recommend. I have not found a better sub!

We came on Friday to order 27 special order sandwiches. The manager did an amazing job ensuring all our soccer boys got exactly what they requested. We appreciate the staff and manager ensuring we got every sandwich before we left by checking twice. Thank you Jersey Mikes!! The varsity team had NO COMPLAINTS!!! read more

Jason just made our sandwiches and I'm sure they taste as good as they look! Excellent service from him as well!! Five stars again and again!!! Thank you Jason. read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

The location in upland always messes up my order or cancels my order and I always have to play phone tag to get a refund

First time visiting this location! The staff were FRIENDLY and very helpful. The sandwich was good and fresh. I ordered unsweetened ice tea and I notice they did not have sugar substitute. I was surprised they did not have sugar substitute for the ice tea. read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

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For the second time in a week, I tried to order online from here and had my order delayed over an hour. How hard is it to make 2 sandwiches?

Really annoyed...I went in for a CHICKEN Philly sandwich (#12) but when I got home discovered it was a beef Philly instead. Had really been looking forward to eating the chicken Philly but the beef was just average. read more

Horrible experience. Walked in and placed an order and some kid behind the counter hust grabbed a random bread before asking what one I wanted.. Also just threw the bread on the bare ass counter, when there was a cutting board right next to him. Didn't ask if I wanted it toasted either. When I asked for it, he said he could only do the top, since he put meat and cheese on one half already. Lazy ass kids working here. I walked out before he finished making my sandwich. Don't waste your time coming here... all the bad reviews are pretty accurate lol. read more

Ordered tuna sandwiches over the phone and the 3 tuna fish sandwiches that we ordered had watery tuna that we suspected to be due to too much mayo. This would be excusable if we had ordered them mike's way but none of them were ordered as mike's way. My brother ate it and immediately got a stomach ache afterwards. Safe to say, we will not be returning to this location. Please do better read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

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They need to hire more workers my online order was placed at 507p said it'd be ready at 525p walked in at 535p was told oh I'll start it now it'll be 10 min 20 min later still not ready read more

Poor customer service today, incorrect bread and dressings. Chicken wasn't mixed in well- no flavor like it's suppose to have likely because they didn't mix it well and the chicken wasn't cut and just a whole piece. Andrea at the register wasn't the friendliest read more

Awesome location we love jersey mikes:) Great service and Bomb SUB'S ! We have dined in and taken it to-go as well and we are always super happy to dig into our yummy SUB'S:) When we come in there is always someone greeting us with a warm welcome and a smile! A little light conversation while they hook our sub's up! I MEAN THEY HOOK THEM UP! Everyone here has a upbeat and real relaxed attitudes good vibes all the way! It defiantly makes me a happy camper to come in where everyone is in a awesome mood and so friendly! We have tried a bunch of there sub's and there's only been one that's not to our liking which was the Ruben but other than that this place is the spot for a great SUB! read more

I really like this place the stuff is very friendly and nice. Nice and clean. Fair priced. I like trying the different subs, they are all so good its hard to find a fav. I have like 5 right now. They have a sore points, you get points each time you go in and you can get a free some once you have enough. Got mine today score. You can get in and out. read more

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My favorite Jersey Mike's! Been a regular at this location since it opened... There used to be a manager name Kayla who was A+mazing! But as we know people move on... There where also others who where nice. Well went today to use birthday gift and also got free cookie! It always clean and they akways strive to give each customer a great experience!!! The lady I had today appeared to be a manager... She took over as my orders tend to be a bit customized... Lol! A big thank you to her for having so much patience and understanding!!! read more

Hey sometimes people get your order wrong and that is ok. What differentiates a poorly run business from a good one is customer service and management. This place has both great customer service and management and for that I give this location 5 stars. read more

First time here I bought theirs Jersey Philly cheese steak Giant the sandwich was very good the meat well-cooked right amount of cheese good peppers overall a good sandwich the staff was very helpful and had a good attitude definitely will be coming back PS they need to start selling fries with that lol read more

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Why do they offer curbside delivery but fail to deliver order. I waited 25 minutes and eventually had to go in. When I got back to work 5 mins later, $14.55 sandwich was soggy and it even what I ordered!!! What a waste of money and time. Might not ever go there again. Terrible quality and service read more

Idk if it's my luck or what but every time I come to this Jersey Mike's, it's always backed up and the service is slow! I ordered 3 sandwiches for curbside pick up and I have been waiting 15 mins past the time they originally gave me, why offer curbside if you can't deliver on that? They have only 2 employees working. One on the grill and the other working the front line and the register. I feel bad for them but they should hire more people!! One of the employees apologized for the long wait, only reason I'm giving 2 stars! read more

Been here a few times. Then one day i ordered online for pick up. I came in and my sandwich wasnt ready. They asked what my order was and i told them. One of the girls working pulls out a sandwich out of a bag and un wraps it. She opens the sandwich up and starts picking through it pulling out meat and whatever. She then gets other meat, that was meant for my sandwich, and puts it in, wraps it up and then hands it to me. Are you freaking serious? Inaint eating that shit. I told them i wanted a fresh one. They took the sandwich back and made a fresh one. That should've been the last time i came here because of theyre unsanitary practices. If theyre doing this in front of me and other customers, what else are they doing behind the scenes? Today we door dashed a sandwich and when we got it it was soggy as shit. Which tells me that sandwich has been sitting for while. It was probably a canceled order and they chose to hold on to it to sell it later instead of trashing 45 cents of product and risking customers gwtting sick. read more

Love this place for sandwiches! Their hot sandwiches are delicioussss!! I have only been here twice and both times I got hot sandwiches and fell in love! They have both hot and cold. You can also add any extra veggies and dressings you may want on it. Chips and drinks also served. I've tried the Chipotle Cheesesteak and Big Kahuna Cheesesteak. I recommend both! They stuff their sandwiches well and the melt of the cheese makes it so mouthwatering! The sauces they use in both are also very flavorful. You will definitely be satisfied with taste! Only reason why I give 4/5 is because it is really pricey. You can easily spend $20 just getting a meal here on your lunch break, which is a lot more expensive than most sandwich places. However, I do think it is worth it and one of the best places I've had for cheesesteaks :) read more

Jersey Mike's Subs - Giant big kahuna hot sandwich - Sandwiches Near Me - Upland, California

Just placed and picked up my order and it wasn't even what I ordered! But since they seal it with tape you don't even know they screwed up my order until I got it home. How hard would it have been to say, "We didn't have the Rosemary bread and we didn't have vinegar so we only put oil on it." The receipt was correct but the sandwich was not. Only gave two stars because I've had good sandwiches at other locations. read more

food was actually better than i expected! there were a long line when i walked inside but normally long line means its a good place in my opinion! looked through all the subs that sounded good i picked their philly cheese steak! cheese was melted nicely and meat was evenly cut out and the veggies were cooked very well! ordered a giant size not thinking how big they are.. ended up barely finishing one half of the sub and packed the rest for dinner! service was good and the wait time to get the food (especially the ones that needs to be melted took longer) but it was a great experience! read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

Make sure you check your bag before you leave. Ordered 3 sandwiches and they messed up by giving me 2 chicken Philly cheesesteaks when 1 of them was suppose to be a club sub. I asked before leaving is everything correct, employee said yes. Drive all the way home notice my order is wrong and when I arrived back at the store, my sandwich was sitting on counter as if they knew before I left that they messed up my order but didn't bother to call me or tell me. Take your business elsewhere. New hires don't know what they are doing. read more

Jersey Mike's has the best sandwiches in town and they don't skimp on the meat, like the other popular sandwich chain does (starts with an S and ends with a y) . Jersey Mike's sandwiches may seem to cost more than the other place, but considering how generous they are with the meats, cheeses, and other additions, the prices are reasonable for what you get. You can also save some money by buying a giant sub sandwich and splitting it with someone else, it's a better deal then buying two regular subs. Also, if you join their free rewards program, you can get a free regular sub and 22oz drink on your birthday, in addition to other offers and rewards available to members throughout the year. The customer service is great at all the locations I've been to and if you order and pay online on the APP, your food will be ready when you get there to pick it up. No waiting lines and you can be in and out in seconds. read more

Will not go into this location again! Once again they did not have roast beef ready so I had to alter my sandwich and then I had to eat my backup sandwich on hard bread. Yuck Not to mention that the counter was dirty and the meat slicer looked like it had not been cleaned all day. Then there is the staff, who ignored me mid order because someone they knew came in after me. Just started chatting it up totally forgetting about me, the customer placing their order. I love Jersey Mike's but had such a bad experience this time thinking of switching to another franchise. read more

Great customer service by Jersey Mike team and cudos to Malik. Thank you guys Number 13 every time read more

Delicious sandwich, great service! Marcus and Raymond were very helpful! We got the number 43 and the number 7 as always! read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

The Crew is awesome! Great food, clean spot, and even better service! Also, the #26 is FIRE!!! read more

My favorite place. I love the roast beef sandwich without cheese. That is the only item that I have tasted here. Maybe they should offer sides other than chips and add a few desert items but other than that, I love JM. read more

HORRIBLE ASS CUSTOMER SERVICE!! Cashier name on my receipt David and his other co worker that was working with him. Both guys were rude and not welcoming nor helpful much. read more

Hi has services with josh great sandwiches love to have lunch love my free bag staff are very friendly service was nice and quick read more

Jersey Mike's Subs - Great service Josh - Sandwiches Near Me - Upland, California

All of the staff waa really friendly! An employee acknowledged me while I was waiting in line and let me know they'd be right with me. I love when places do that! Makes me feel at ease while I'm waiting. Plus, you know the sandwiches are delicious. Aaaand they had baked lays potato chips, which are my favorite and very hard to find as of late. read more

After spending 30+ minutes trying to place an order for pickup, I finally decided to just call in my order. 1st try, took too many rings before answering, but all I could hear was loud static sounds. No one responded to my "hello, hello" so I hung up, again.Same thing happened By then, my husband was already on his way there. I had to tell him to just order when you get there Really? 1st, your website is NOT user friendly. We use our computers daily, it was NOT user-error. The website showed our email address was "unverified" even after we made several attempts for the code Made adjustments, but never updated the info. As I went back to the order (cart), it wasn't there Had to drive down there to order and wait Get your webmaster to fix you website, please!!! read more

Was my first time going to Jeresy Mikes but seen the comercial. First off they are not a Sub above when your bread is not fresh and hard. Meat is skimpy I ordered the Italian sandwich that came with 3 different hams, pepperoni and salami. Sounds like a lot of meat trust me it was sliced paper thin it was like 2 slices of one then 3 of one then I said NO TOMATOES TWICE I look down and there are tomatoes on and I told her. I can pull them off was her answer! I dropped like $14 on the worlds crappiest sandwich combo ever. Won't ever go back and WOULD NEVER recommend Jersey Minkes to anyone it's a sub below. I went to the jersey mikes upland on mountain Ave I would recommend sticking to Subway where you get a foot long sub combo with fresh backed bread and with way more taste and meat for half the price. I will never go her or NEVER RECOMMEND JERSEY MIKES. The guy who keeps saying EXCELLENT for everything is rude and needs customer service training this is A SUB BELOW ALL OTHER SUBS!!!!!!!! Gave 1 star because I had to to post review. read more

Jersey Mike's Subs - The manager reached out to me to email him to contact him. He never replied - Sandwiches Near Me - Upland, California

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