Tuna sandwich all day Mike's way (but no onions)! For chain restaurants, as long as the quality is consistent with what I'm used to, you're A-ok in my book. But the customer service here is awesome. Always greeted with a happy smile and no bad attitudes. I feel like that's hard to find at a lot of places like Jersey Mike's. You run into people who hate their job and show it and it ruins the whole experience of just trying to get your lunch. But not this place. They've got an awesome staff and good vibes flowing through their sandwiches. They also had a day where they donated 100% of sales to a charity. Definitely one of my go-to lunch spots in Upland. Dining area could be cleaned up more often, but hey a few crumbs ain't hurt nobody. read more

Jersey Mike's is so good! Clean place and the sandwiches are great, a little expensive but delicious, like after eating here I couldn't ever go back to subway. Such good quality sandwiches they taste like a sandwich you would make at home and the workers are all very polite. This particular location is right next to Jamba Juice which is the perfect combination, definitely go here. read more

So I went to Jersey Mike's for lunch today waited 35 mins and they did not make my order at all. I asked for a refund which was fine but I expected after the mistake and the wait that I would at least get offered a free sandwich. read more

Best jersey mikes location . Hands down my all time favorite. I enjoy coming here all the time. The employees are amazing super fast and friendly read more

Jersey Mike's Subs - Sandwiches Near Me - Upland, California

What a rip off. They just tried to charge me $38 for a giant sized sandwich. That's the equivalent of a large at Subway. I ordered the Original Italian which normally cost $15.95. I then asked for double meat, which at any other place might cost a total of $3-4 extra. Not here apparently. They didn't tell me this until timing me up, but the Original Italian has 5 meats and they charged me $4.50 per meat ($4.50 x 5 = $22.50). A $22.50 up charge for double meat? Are you kidding me? And you didn't think to tell me about the outrageous upcharge at the beginning? So what happened? The best they could do was charge me for 2 giant sandwiches instead. So instead of paying $38 for ONE sandwich, they ONLY charged me $32 for ONE sandwich. What a joke! read more

I'm not too sure how the making of the subs and paying for the subs order process goes but I would think whoever comes first you should serve first. I came in on my lunch break, There was no one inside besides myself and two workers. Two customers followed behind me. I ordered my My sandwich and proceeded to the register but I had to wait while the worker made the two other sandwiches that came in behind me. There was someone available to come to the register to take my order.. but no one did. I had to wait an extra five minutes or so to pay for my order after it was already made. The customer that came in also mentioned why they didn't ring me up first before taking other orders. It's not really a big deal but some people don't have much time to wait for others in Line like myself who had to get back to work. read more

Sadly I have to write this review after our order was wrong. We ordered online through Uber eats and 1 of our subs came with cheese which was put to not have any, and both of our #8 didn't have bacon. (Extra bacon on one). read more

Terrible experience! I asked to order a kids grilled cheese for my 6 year old and guy behind the counter told me they could not do it. The one in Rancho Cucamonga does it for me all the time. I told him he could charge me extra if needed, he still refused and said they could only do ham or turkey. He was super rude, no apology, so I left without ordering. read more

I walk into Jersey Mikes, not my first time. I desperately need to use the restroom and the employee tells me the code. I go into the bathroom with my fiancé because i needed help removing my clothing since i was in a car accident a week ago and i needed help sitting down also. All the sudden banging at the door is an employee yelling,"ONLY ONE PERSON IN THE BATHROOM!" Repeatedly after i replied back twice, "im already on the toilet!" How embarrassed and pissed i already was when i finally exit. None of the employees steps up and tells me its a covid policy or maybe a store policy, NOTHING!?! Apparently i find out later that the supposed girl employee who was banging on the door hid in the back like a coward B****. I get in line to order because i was starving and didnt want to be in and out of the car again due to my back issue. Its my turn and the male employee takes our order and proceeds to start cutting meats. A piece of meat ricochets off the slicer onto my fiancé's arm ...EW. Then we get handed to a female employee who puts condiments onto our sandwich( whom was a lil short on great customer service also) continued to slop on my toppings. As shes filling our sandwiches the cashier Ashley blurts out,"YOUR TOTAL IS $**.**!" Im not even done ordering how do you know my total?!? F***ING RUDE! I ignore and continue filling my sandwich. Finally i get to the cashier and shes still rude and lack luster as well. But heres the KICKER... when i exited the restroom there was a couple with they're NON SERVICE Pomeranian dog being held by the female customer... in an open air food establishment (they don't put covers over their condiments and things) for i know there could be dog hair in my food. And the employees said NOTHING about the dog. Let alone the cashier telling the female customer,"give her a pet for me!" RIDICULOUS! I guess they pick and choose when they want to discriminate,ridicule guests and enforce spur of the moment non posted signage or rules. And be nice to the ones they want. THIS WAS THE LAST TIME ILL VISIT THIS HORRIBLE EXCUSE FOR A JERSEY MIKES LOCATION...EVER AGAIN!!! read more

Worst Jersey Mikes Upland Establishment Of Them All The Employees Over There Are Very Immature,Irresponsible,Lousy and think this a big joke when I was ordering my food over the a Female White Employee with black hair Overweight treated me very rude and looked at me as a big joke and said I was speaking soft but I was speaking loud and clear to order my food and with the COVID-19 that is still going and she wasn't wearing her facemask correctly and was showing her nose and I was disgusted with the way how she was handling my order and all I got to say it was gross your going to end up getting someone sick with COVID-19. After observing everything this establishment in Upland is a big joke the Female Employee and two Black Employees were very immature and didn't take there job seriously at all and If you want to be immature and goof of please do it in your break or better just quit your job and give to someone else that will seriously do there job with integrity. I Will Never step in foot into this Jersey Mikes Establishment in Upland the employees over there very Immature,Irresponsible,Rude and Very Lousy. read more

I am from the New England area, these subs are as close as I can find here. Delish Deli style meats & cheese, I have had to give up on Breads sadly recently. They will give you the type of sub you want in a bowl if you ask for it. I always get it Mike's way with extra pickles. The employees are super nice, the restaurant is always clean. Recommend Jersey Mike's over Subway all the time. read more

This location always runs out of white bread. Wheat would be okay if it wasn't stale. This is the closest location to my home, but it's not good. I went on Tuesday 10/19/21 and when I was approaching the door they turned off the lights as if they were closed!?!? It was 8pm. I opened the door and asked if they were closed. They said no and thought it was a joke. Well if they keep acting like this they will be closed permanently. Sad!! read more

This is probably my 5th time this year having the same experience at least 5 times this year I've come to this between 630-7 o'clock and they are out of either regular white bread and all they have is wheat 5 times in one year I've been here and they are out a white bread if I was the owner of this location I would find that to be a problem. You are a sandwich shop how can you be out of bread white bread that many times during the year 5 times in one year I'd been here read more

Is like my second time been in a jerseys Mike and Erika who attended me was very helpful. I still don't know how to order but she helped me on having my order the way I want it to be thank you ! 5 stars great subs ! read more

Tonight was my first time here after coworkers were raving about jersey mikes. I just wanted to say that my entire experience was great. Isaiah helped me and he had awesome customer service. I dined in and also overheard him helping out two customers who we're placing a large order. He truly seemed happy to be helping them! I got wheat bread, chicken,bacon, and mayo...my favorite..and it was delicious! Jersey mikes was very clean inside and I actually had a great dinner , eating and watching tv there. I will be back soon! Isaiah..apparently you're a star at jersey mikes..so many great comments about him and the staff on yelp. Keep it up!! read more

Super friendly staff and very clean location. Sandwiches from jersey mike are always delicious and crowd pleasers

Let me start off by saying how much I LOVE Jersey Mike's. (The one in Norco anyway) This location? Not so much. Here's why. Trip #1. About a week after this location opened, I had placed an order online and payed with credit card. The website was easy enough to use and we ordered 3 sandwiches, 2 hot and 1 cold. My niece went to get the order and they did not review it with her, just confirmed her name and she brought it home. Of course when we open the bag, the order is wrong and the sandwiches were not at all customized the way we had specifically asked them to be when placing the order. As if that wasn't bad enough, the sandwiches had barely anything on them - mostly a ton of bread. Final straw? I found out a few weeks later that they had charged me twice for the order and getting the money back took about 2 weeks and required me to actually go down there. Which leads me to ... Trip #2. Went in to get my refund for the overcharge and decided since we were there, I might as well give them another chance so my mom and I decided to have lunch. We each got a #9 Club, mine as a sandwich and her's in a "tub" (salad). Same thing, unlike the Norco location, this store is very stingy with their ingredients. Not just the meat, the veggies too and seemed annoyed when I mentioned it to them and didn't do anything to add more either. Even knowing that I had a terrible experience the first time and that I was literally down there picking up the refund I was due, the manager didn't offer to comp or discount ANY part of my order when she rang me up. Although she was nice and did apologize, a free bag of chips or soda wouldn't have killed her.. Trip #3. Against my better judgement, we gave this store ANOTHER shot, now a little over a month since they've been open. My sister and I figured that they might have worked out some of the growing pains so we went in for lunch about 2 weeks ago. Sandwich issues continue with lack of fillings versus bread ratio and again, I had to remind them to add my bacon onto my #9 (they haven't remembered on any of the three trips here). $32 later (two sandwiches, two bags of chips and 2 drinks), we swore we wouldn't be back. Trip #4. (Can you believe we went AGAIN??) Actually, we didn't. My parents get their hair cut in the same center as Jersey Mike's so they decided to bring lunch home for all of us. They placed the order, two salads for each of them and a #9 sandwich (I'm a creature of habit). Get the food home, order is AGAIN not right and my dad told me that when he was there, he told them tub but they had made it on bread instead. He asked them to fix it so they just moved everything off the bread, directly into a tub. Not a good fix for a person that is allergic to gluten! Anyway, he's not a confrontational guy so he just came home and ate it that way.. Barely filled half the tub, at best. Bottom line, if I'm in the mood for Jersey Mike's, I guess I'm gonna have to drive 30 minutes to Norco. Hate the idea, but not willing to get sub par food and service - especially not for the prices! read more

Never again, my husband and son always came here.last week my husband and I went alone we ate out side because the 2 clowns working where using the F word while the tall young man helped us. The man in front of us asked the young man who cut the meat for mayo on his sandwich the young man behind the counter informed the customer, THAT'S NOT MY JOB.the young man then went back into the back room and informed his co worker "How he just did all his jobS in the past 10 minutes " and he should be F. Happy...None of the tables where begin useed,maybe because they where DIRTY. NICE WORK BOYS. NEVER AGAIN.FINDING ANOTHER JM SOMEWHERE ELES read more

Love the subs, hate how disorganized they were in getting me those subs. Went in with family 2PM Saturday. Ordered 2 hot subs, one mini cold sub. Went through line, paid, got one hot sub. Dropped it off at table for family to ravage. Waited at register 5 minutes before they could ask me what i wanted. Another five minutes or so, they got my mini sub. Dropped that off, went back for other hot sub. Stood at register another 5 minutes, they finally askeds me what I needed. At that point, they started on the last hot sub; 5 more minutes or so, they handed it to me with a weak apology. Instead of sitting down to lunch with my family, I got to stand and wait at register for around 15 minutes or so waiting for them to get it right. Quite frustrating, food not worth the hassle, much as I like a good sammy now and then. Get it together Jersey Mike's, customers can walk 50 feet North to Old World Deli and get better food, better prices and less of a hassle. read more

By far one is the slowest staff alive. They jump around from one order to the nest instead of completely finishing an order first. This makes so much room for error! They were confused making my order of 3 subs and a bowl. Like chill, collect your thoughts and work dude! Never coming back to this location again. SLOW!!! read more

second time going to this place, we went on our lunch saw a long line but figured how long can a sandwich take. kid you not it took 42 mins for us to get our food the line was huge they had 1 guy shaving the meat, 1 girl putting the food together, & 1 at the register. it took so long after that kind of wait we couldve sat down somewhere and had a meal. the managers need to either hire more people of get these people moving faster. it was unreal the wait everyone in line was also complaining and on their lunch as well. the staff was very nice but after waiting like that, we will never be back. read more

I explicitly put "without cheese," I customize it, it does not matter, they put cheese on a sandwich that I don't want cheese on EVERY SINGLE TIME. read more

I just had some top flight airplane mode service from an employee by the name of virgilio....it was a one of the best quality sandwiches I ever had made read more

Great service by Natallie and Raymond they hooked us up great sandwiches always great pastrami Reuben and number 2 Mike's way

One disappointed customer and I like Jersey Mike's... we were so ecstatic that we beat the lunch rush, place our order and waited. We saw customer placing their orders and left with there food, about 6 people after us. we waited for 30mins for a hot sandwich. And when I made it know about my order to the girl that worked beside the counter, she look at me with a foul look, as if I stepped in dog poop. She turned her back toward me never explain anything about my order... until the other worker came out and was apologizing. read more

Let's keep the professionalism down to an absolute minimum guys...I mean, c'mon...who doesn't like a store filled with at least five employees walking around aimlessly, while the two that are making your sandwich are trash talking each other and cussing like they're the only ones in the store...yeah...let's keep the professionalism down. In fact, let's just throw it all out the window entirely and this can just be a place where the employees just go to hang out and d@&k around with each other all day...I can see why it was NOT busy at NOON on a SATURDAY!!! Smh...pull your heads out guys... read more

The service was great The food was very good I've had better but they were quick attentive and very fresh comparing them to subway is stupidity they are beyond amazing compared to that junk. I will definitely be back and I would recommend everyone to give them a try read more

Customer service was excellent. there suggestions was excellent . the restaurant was clean they gave me a free cookie for my 1st time visit I used my $2 coupon and very satisfied because I had Italian sandwich they packed my sandwich to go they put my sauces on the side and even Wrap them in foil so that they would not spill in my bag. the new rosemary parmesan bread is DELICIOUS. I love that everything is made fresh and fast in front of you. no prepackaged food here. read more

Over a year later and this location is still horrible. Gave this place another try as my co-worker suggested lunch from here, I was a bit hesitant ordering online but went with it to make it easier on my co-worker who was picking up the food. I experienced the same issue yet again! If they allow online orders, their employees should be trained in reading the orders and getting it correct. Every other location I have placed an online order have gotten my order correct, this place butchers your order as though they do not care about what you want in your sandwich. My order said easy mayo, I received a ton of mayo to the point it was all over my hands as soon as I began to unwrap the sandwich I had to scrape off the excessive amount of mayo with a knife and about 10 napkins ( I ended up giving up on eating my sandwich about 3 bites in as the mayo was still overwhelming.) I asked for extra pickles and received one (1) pickle, asked for pepper relish on the side and I received absolutely nothing. My coworker requested jalapenos and no tomatoes in her sandwich and received tomatoes and no jalapenos. This location is an absolute joke, apparently they are unable to get an order correct unless you are actually inside the store holding their hand and guiding how to build your sandwich. Absolutely never again visiting this location. read more

I brought my son here the other day for lunch. We are very happy to have a Jersey Mike's close to our house. Everyone was extremely friendly and on top of their game, which was nice for a change. My only complaint is that it tends to be on the more expensive side of spectrum for sandwich shops. I feel like it's a fair trade though for the clean and inviting ambiance. We will definitely come back and I will definitely be getting the #17 again! read more

My boss is GF and Jason was so awesome today! He took the time and was really detailed about preventing any cross contamination. He made sure everything was clean and wiped down and got a clean knife and utensils. And he did all that without complaint. And the sandwiches tasted great! Thanks! You have a fantastic employee! Truly an asset! read more

I like to eat at jersey mikes. The food is always what i expect and the service is spot on. The location can be kind of challenging though... they seem to put jersey mikes in crowded shopping centers. I don't blame them for that but it is crazy busy in this shopping center. In less than 5 min you will be in or out of there and they have plenty of seating inside and outside too. Dunkin' doughnuts parking lot next to jamba juice read more

Very friendly employees at this location, fast service i ordered a number 7 in a spinach wrap and it was fresh, definitely choose this place over subway over other sandwich spots. read more

Josh makes a mean sandwich! I love the fresh bread and they have the best pickles. Every time we come in here they welcome us with a smile.

GO HERE. Only place that has a great sub other than Claro's Italian Deli up the street. This place has smart, hard working kids too. Not like Subway where you have to have a sub-65 IQ to qualify. Bread is great, meats are real, they have real mayo, and when you ask for extra condiments, they don't play games. read more

I have had the #7 (turkey and provolone) in the past and really liked it! I was craving a "good"sandwich and thought I would come here. The workers here are very friendly here! When you order a sandwich everything down to the bread is fresh. Decided to stay and eat it here and it's super clean inside. If you want to try a great and fresh sandwich come here! :) Nothing is better than great food and awesome customer service! I'll be back for sure. read more

Jersey Mike's Subs - #7 is my favorite!! - Sandwiches Near Me - Upland, California

I have been coming to this location for two years now. I usually order #9 and instead of roast beef to make it all turkey. Never had a problem until today. The manager stated that they don't do substitution which is very new to me. I go to other locations and never been told that. Instead of the $8.85 for the sandwich I ended up paying over $10. This is BS When I told the manager that this is the first time to be told that she asked me for the name of the people that helped me before so she can talk to them. Who the heck would remember that. Any how. Never going back to this location again. and will make sure to tell ppl I know not to go to this location. There are multiple ones around. read more

Very first time to any Jersey Mike's Subs locations, and was greeted with a warm smile form a young man and woman. Have to say, that's is the NEST darn sub I've ever had. You have a very happy customer and one who will definitely be back again. Thank you for making my tummy happy!!! read more

Natasha at Jersey Mike's Upland has the best customer service even for their youngest customers! Great sandwiches and friendly employees makes for a good lunch! read more

Best mikes by far! Love the customer service provided here! Always friendly and fast! Best place to come for lunch!