Walking in the right door, iykyk, we were greeted immediately. Josh was our sales person. We knew exactly what we wanted, we were in and out in less than 30 minutes at a price I was comfortable with for brand new Frigidaire Refrigerator and Frigidaire Range. Easy money. Thank goodness we bought the extended warranty on the Refrigerator. Now, mind you, it is working great thus far! The issue was the delivery. It took three tries for them to get it installed. When I called Josh, he had no idea, nor did he follow up with me which would have been a great personal touch! He was in the loop because I kept him there. We had food perish as we had no refrigerator for almost three days. I used the warranty to replace around $63 of food. When we received payment , Jetsons refunded the warranty amount which leads me to believe we no longer have an extended warranty, ha! I'm cool with that because honestly I would rather deal with another repair service than use Jetsons for any other reason. You can trust me, It really happened. ;D read more

If you are considering the purchase of a kitchen appliance from Jetson Vero Beach, don't do it. They are awful. Their motto is, "once you buy it, you own it". Don't deal with "Josh" ! He is a graduate of Customer Service University, who triple-majored in apathy, unresponsiveness, and indifference... and was first in his class! What a guy! If you want a repairman to look at your brand-new, deficient stove, be prepared to eat out for a week or two. We will never buy from Jetson again. read more

Jetson has a decent sales staff, and a decent selection of appliances. If this review was only about their sales staff, then I would give them three stars, possibly four. However, Jetson also has a service group. Jetson's service is simply terrible. When buying an appliance, there is a very simple rule of thumb that you should ALWAYS follow. You are generally pretty safe without a service contract if you buy a reliable brand of appliance, UNLESS WATER GOES THROUGH IT. You can skate on the microwave, cooktop, and oven, but you MUST get a service contract for your dishwasher, fridge, and your washing machine. You will regret it if you don't. We have Jetson service contracts on all three of these items, and have made five separate service calls over three years. All terrible experiences. A minimum of 8-10 days before their INITIAL visit. If they need a part, they NEVER have it in stock. Parts take 3-4 weeks to arrive MINIMUM. And, in one case, they ordered the wrong part, so no ice or water from our fridge for 8 weeks. Their technicians look like kids, but are reasonably nice. Their service staff are rude, inept, and are happy to badmouth the company to customers ("Mikki"). Escalation is next to impossible. I would never use them again. Next time I need an appliance, it's Home Depot or Lowes. read more

I purchased all Wolf and Sub Zero kitchen appliances as well as high end washer and dryer from them 10 years ago when we built our home. Recently had the Wolf microwave quit working and wanted to replace it. Went back and although was treated okay to begin with, when I decided to order the unit I could not get either of the salesmen to call me back! Very, very poor customer relations. Called the Port St. Lucie location and was treated like an actual customer and ended up buying a $6,000 Wolf convection steam oven. Would not recommend the Vero Builders location as even though we spent around $40,000 the first go round, a replacement microwave was not worth their time. Do not go to these people, they are snobs. read more

Great prices & service! We just made our third purchase from Jetson. We did it because they were able to deliver the next day instead of maybe a week to 10 days later. They showed up right on time and came in and made the delivery. Installed our washing machine and ran a cycle. It was a hose apparently not attached correctly by the manufacturer so we had a flood. But Jetson came in and took more than they really had to to make us happy! read more

I'm not sure why I only see three stars for Jetson as we've always had positive experiences with them. They are a local business and provide service that the big box stores can't begin to provide. We've purchased 2 refrigerators, a microwave and an high capacity washer from them and great prices, quick delivery and super service when needed. Most recently, our refrigerator stopped cooling and they were out the next morning. Parts are on order and they offer a loaner if needed. The serviceman, Cole, was incredibly polite and knowlegable and did a great job for us. Don't hesitate to check them out; I know you'll be pleasantly surprised. read more

Worst service you could ever imagine! I spent over 14k on appliances with Jetson and I deeply regret it! They do not care about their customers! You will be deceived and lied to and treated like you are an annoyance! I would use the big box stores before ever purchasing anything from Jetson. I tried to reach out to their executive office and was shit down. No one at Jetson cares about the customer! High priced bad service! read more

I went to Jetson because I like to support local businesses. They have been most disappointing. 2 of the appliances they delivered were damaged and had to be replaced. The door on the refrigerator is still damage as they sent the incorrect replacement part. Worst of all, the REMOVED my front door and damaged the door frame. They drilled 6 extra holes at every hinge. They claim it's fixed, but they never looked under the huge to see the damage. Beware!!!! They do not honor their commitment and give poor follow up service. read more

Jetson TV & Appliance - Damaged hinges with extra holes that compromise the integrity of our home. - Appliances Near Me - Vero Beach, Florida

See all

We have used Jetson many times over the years and they have always been great to work with. They recently delivered our new Kitchen Aid refrigerator and, due to large appliance and small doorways in the house, they had to take the refrigerator apart to install it. I left a message on their website that one door was not totally level and they immediately sent a wonderful technician who worked on it until it was perfect. Excellent price actually lower than the big box stores, they had the unit in stock and delivered it the next day which is important when your food is thawing out, and they really care about customer service. We have always used them, and will continue in the future. read more

Great service reliable and Dependable Dino did a fantastic job on the repair of my refrigerator

If you buy from Jetson's you will get to know their service Dept very well. They will sell you anything and service it many times. Do NOT purchase anything from this establishment. read more