Superior did a phenomenal job with our move-out during our water damage reconstruction effort. I…read morewas surprised to see the low rating for Superior on the website. Most of those reviews are pretty old. My experience was in June 2023; this team got an A+ rating in my book. These are organized and hard-working folks. I felt really comfortable having them in my home and handling my items. They even found a gift card and brought it immediately over to me. ***I want to personally thank Cody, Jerimiah, Travis, Angel, Shawn, and Waldo for the work they did for me. As well as leaders Thomas, Wendy, and Vicky.*** A few more comments for those who want to read further... We had an excellent Project Manager Thomas C. Thomas was professional and knowledgeable. He did a walkthrough of our house, documenting our moving needs and asking questions to clarify my requirements. Thomas took care of the insurance billing and advised me when I should contact the insurance company for items like extending our vault storage. Thomas was easy to get in contact with and responded the same day to my questions. Our pack-out occurred over 3 days, we had a team of 5-7 people on site supporting us each day. We worked with two site leads Wendy & Vicky who are experts in packing protocol and cataloging our personal items. Vicky and Wendy kept everyone coordinated so the work proceeded quickly with everyone knowing their roles. I adored our moving team; the crew was personable and careful with my items. The team answered my packing questions and accommodated me when I wanted to pull something out of the pack pile. Everyone was respectful of my property and my pets who were still onsite. Nothing was damaged during our move. The team also worked hard even in the 85-plus-degree weather. At the time of this review, construction is still ongoing, so we have not moved back yet. But I trust my Project Manager Thomas will work with me and I hope to see some familiar faces working with us again. Thank you Superior, you brought us a measure of peace during our water damage incident. Knowing my belongings are safely stored is one less thing on my plate. Kind Regards, Julie

We called Superior when our downstairs flooded. They came out immediately and began work. Fidel…read moreand Ramadan came every day to monitor the moisture and inform us of the status of the work. They moved furniture and tore out the damaged carpet in 2 rooms. The communication between the insurance company and Superior, then to us was seamless. The horrible situation of the flood was made much easier due to the exceptional service provided by Fidel and Ramadan. I've read some of the other poor reviews which seem to be a few years old. So perhaps some of the issues the other people experienced have been corrected. Also, perhaps working through the insurance company takes some of the headache out of the paperwork issue. My experience was extremely positive and I would use their service again (but fingers crossed I won't have another flood!)

Certainly can not recommend these people. First they enticed me with a 40% discount. They came out…read moreand quoted a price with the discount that sounded like all the other quotes I had gotten. I said ok...then they told me they would have to take the carpet to their shop but could do it at that time. I called back in a few days and set an appointment for Thursday. We waited all day....did not arrive. Called Today (Friday) and asked what time they would be available. They said they would not be able to. One out until January 2 ( a week). I needed this done right away but he refused to send someone out to pick up my rug(9'x7') small. When I did not like his response he said he thought I should try another company. I asked to speak with the manager. He said he was in a meeting and could not be disturbed. I cancelled and won't deal with Coit again. Very poor customer service and because of that I doubt the work would be any better A two because the original woman who scheduled us was very pleasant. Definitely not even a two for Coit

I had a Carpet with some stain that had been there for a few years even after sending them to be…read morecleaned each year. This year to my surprise they came back completely stain free and looking brand new after Lauren worked her magic. Thanks, Lauren! And the rest of the team provided fast service with easy pickup and delivery. I'll definitely be returning!

Max is awesome. Very communicative and walked through each step in detail. Highly recommendread more

I selected this company based on his outstanding Yelp ratings and he showed up on time and did an…read moreexcellent job. I rely on Yelp for most of my vendors and this company is first class. I had them clean my ducts and the dryer vent. I love it when a vendor is just exceptional. I had to wait a few weeks because they are in high demand but it was worth it 100%