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    Services - StarDucts

    Air duct cleaning

    HVAC system repair

    HVAC system maintenance

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    Michael F.

    Called about an annual dryer vent cleaning. Very responsive. Give me a quote over the phone. Schedule an appointment within an hour of calling. Showed up right at the time he said he would. Clean the dryer vent quickly and efficiently. Quoted price matched the final price. Payment was quick and easy.

    Inactive license
    Nikki L.

    Fyi to potential customers. Per the dept of L&I this business is not licensed. Their license was suspended 4/9/16. They have multiple fines since that date for continuing to perform work when not registered as a contractor as required. When I advised an employee of my findings they didn't offer any clarification or valid UBI number to show they have an active license. I then canceled my service request. I posted a review much like this one on Google and the owner responded stating my findings were correct however the business does have an active license. I responded asking for the UBI number and the owners response was to remove his company from Google. These are not actions of an ethical business owner. Please do you research before you hire a company to perform work on your home.

    Simon is awesome!!! He did a deep cleaning that saved my furnace!

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    10 months ago

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    3 years ago

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    Page 1 of 2

    Ask the Community - StarDucts

    Review Highlights - StarDucts

    Simon is professional, communicative, thorough, and always takes the time to show you what he's doing.

    Mentioned in 30 reviews

    Read more highlights

    You might also consider

    Seattle Dryer Vent Cleaning - Duct installation

    Seattle Dryer Vent Cleaning

    (40 reviews)

    Beacon Hill

    I asked Seattle Dryer Vent Cleaning to clean my dryer vents because I was my dryer was taking a…read morelong time to dry my clothes for the past year or more. My dryer was old (23.5 years) so first I got a new dryer. However, when that didn't help I tried to clean the dryer vent myself. I discovered that my dryer vent exits on the roof of my house - so I realized I needed to hire someone. As I researched companies, I discovered there is a vast range of pricing and expertise available. The cheaper companies (~$150) won't go on the roof and often only clean the vent from one side. Although Seattle Dryer Vent is not the cheapest, they are knowledgable about what they do and they do a thorough job. The technician arrived on time, was pleasant, and seemed to immediately know what the problem would be when I explained the problem I was having with drying my clothes. It turns out the the builders (my home was built in 2002) hadn't removed a mesh screen from the vent on the roof which was preventing my vents from fulling expelling the dryer lint out the end of the vent. The technician removed the screen as part of the service. Thanks to Seattle Dryer Vent Cleaning company, my clothes now dry in a reasonable amount of time. They were professional, knowledgable, and friendly and I would recommend them to others.

    Professional, friendly and capable. I unfortunately hired an absolutely terrible incompetent…read morecompany to fix a dryer vent issue I had. They charged me a ton of money and caused more issues than they fixed. However Seattle Dryer Vent Cleaning came out and thankfully fixed all the problems beautifully and for less money than the bad company charged me. I can't recommend these guys enough - they are expert technicians with great communication and easy scheduling. I'm feeling very relieved to have safe, working vents now.

    Evergreen Air Duct Cleaning

    Evergreen Air Duct Cleaning

    (9 reviews)

    Downtown

    I am rating - 3 for the customer service communication. The technicians did a very good and…read morethorough job, and I truly appreciate their work. However, the final price I paid was higher than what I was told over the phone, and I was also promised a discount that I did not receive. I also wish there had been clearer information about what exactly is included in the service. Although the website lists the included tasks, the differences in pricing and service levels were not clearly explained. I hope the company will improve transparency around pricing, provide clearer communication, and that customer service will keep its promises in the future. Next time I will pay closer attention to the details.

    Super fast response via text and email. The quote was online and I loved their written sales pitch…read more Service techs arrived at the tail-end of the window (10-12pm, arrived at 12:04pm) and I had to call/email to ensure they were indeed arriving. I prefer companies being proactive. Their verbal quote in person felt like bait-and-switch, as it was not anywhere near the online quote. I had turned down other options as I liked the online bid. I explained this to the techs, and they were able to "negotiate" a better price (slightly higher than my online bid) so it was not exactly what I expected. What I liked is the job was complete on the day I requested. The techs tried upselling me in person, didn't give me anything in writing, and kind of hesitated when I'd explained I wanted them to either take off their shoes or wear booties, as the floor was recently cleaned. Again, they did the job on the day I'd requested and came highly reviewed, but I still have not received a written receipt (it's been nearly a week) and I don't care for the upselling when everything on the price menu is online. As they were able to finish one home I hired them to do another, based on time. Would I hire again, I'd give them a 3/5 stars, so not necessarily. It was 100% based on scheduling on why they got my business and they sold me on the instant reply and online menu, but I wasn't impressed with the mess (had to vacuum after they came) and the upselling and their hesitation of booties. I also prefer precision (screwing in all vents) over rushing for a completion. I had to run around and ask them to put the vent covers back on. They asked me to write a check to a "new company" and that seemed sketchy/uncomfortable too as I thought I'd hired Evergreen Air...

    AirGanic

    AirGanic

    (236 reviews)

    I booked AirGanic's services for duct cleaning, furnace cleaning, AC cleaning, and dryer vent…read morecleaning. They came on 3/6 in the provided time window, and did a good job of cleaning from what I can tell. On their website, they mention they provide a before and after report of the duct cleaning, though the only report I've received so far is the indoor air quality one. It would be nice to see the before and after, but that's not my biggest concern with their service. Unfortunately after they completed the service and left, I noticed floor new vibrations on the floor that is right below the furnace (which weren't there before the service). At the time since this was still during the day, I figured it might be from some construction work outside and ignored it. The vibrations continued into the night at which point I was getting concerned. I call them on Monday 3/9 and the earliest they can send someone to check it out is Friday 3/16 -- not ideal, but appreciated nonetheless. It's the same tech who did notice the vibrations on the furnace with the blower compartment open and fan running. Unfortunately he doesn't have an idea on what could be causing the vibrations from a cleaning. I suspect the vibrations to be from the blower going out of balance (perhaps from something settling on the blower during the duct cleaning). He goes to call his boss and returns saying the boss isn't also sure of what could be causing the vibrations, that the blower could be cleaned but AirGanic doesn't do it and that the boss would reach out to me with details of a company that cleans furnace blower. It's been three full business days and I've yet to recieve a call from the boss. I removed, cleaned, and put back the furance blower myself in the mean time which did resolve the vibrations -- it looked like there was stuck on paper on the blower fins. No idea where that came from. I'm not particularly happy with how my situation was handled -- if I am told someone will reach out to me, I expect to be reached out in a reasonable time. If I'm hiring a professional for a service and something unexpected happens, I expect help from the professional -- that's why you hire a professional. I was left without help and had to guess and fix the problem myself. Everyone makes mistakes, that's not what I have a problem with, I'm only interested in how well the mistake is remedied. I imagine this was something that doesn't happen frequently. In all probability, you'll hire AirGanic for cleaning, everything will go great -- I certainly don't contest that the cleaning itself was poor or unsatisfactory -- but if something unexpected happens, you might not get the help you are expecting.

    I'm always reluctant to write negative reviews and for the most part have not. Unfortunately, I've…read morehad to today. We called AirGanics this morning because of no heat coming from our furnace, which we had installed when we moved in our house June 2021. We tried most of the morning, both email and phone to contact them. We couldn't wait any longer and reached out to another company to fix our furnace. We did a call back but was told they do not service "non AirGanics" installed equipment. I explained we did have AirGanics install our our whole unit when we moved in, but was told they had no record of us installing, just a consultation. So I forwarded the invoice we had paid to have the unit installed. I received an email back simply stating, "Checking our records now for that invoice. I did find that. Thank you So now I don't even know if the warranty on our less than 5 year old furnace will be serviced in the future, or will we need to go to another company. Just passing along our experience.

    StarDucts - hvac - Updated June 2026

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