What great service I received at the Zion Walgreens.. from the time I was greeted when I walked…read morethrough the door to the time I checked out. One employee in particular who is Nia. Fast and super friendlt friendly. Such a great attitude!

The service I received today was mediocre. Disappointing to say the least. I put in for a…read moreprescription and after 3 hours it was still delayed.

ordered 48 pieces of chicken for my family reunionand I got dry overcooked chicken that either had…read moresat out for hours or was just plain overcooked. The chicken wings were so overcooked there was no meat in them. And you literally couldn't eat the white meat. I brought it back and all they would give me was half of my money back. Because I didn't have that much chicken with me. People were getting it and throwing it away. What was I supposed to do? They were trying to eat it. It just was too tough and dry. They should've given me my full refund in my opinion.

Placed an online order for pick up a few years ago and was so disappointed with the service that I…read morestopped going. I recently started to utilize online ordering for pick up again and I have been very pleased. Those young men hustle back there. Happy customer yet again.

Hands down, the best pharmacy in my area. Ashley is always so professional, helpful, and kind. I've…read morebeen going here for at least 10 years and while there have been small inconveniences here and there, which is to be expected, I've never had any problems that I found to be unreasonable. I genuinely think that the gals at this pharmacy deserve a solid raise and recognition for how great of a job they have done over the past several years. They always greet me by name and with a smile. I can honestly count on one hand the number of times I left without smiling or feeling flattered from the sincere care and accommodating attitude of the pharmacists. Even if you don't go out of your way to be nice to the staff, I ask that you treat them with the respect they deserve. This may seem excessive for a review for a pharmacy but this is the only place I go where I really hope the employees are compensated properly for the amount of effort they put in or at the very least, they see this and know that all that they do isn't being taken for granted.

Great customer service with my flu Shot they help me out on getting discount with my prescriptionread more

They use and waste too many bags. It's so bad they will use a big bag for a lipstick and brow…read morepencil. I lost $7 worth of tiny items tonight because of their outrageous waste of big bags. I will start dumping the 2nd bag right at the register and give it back to them. Even with clothing, they will only put 1-2 small items in a bag. I cannot keep track of a bunch of virtually weightless almost empty bags. I will dump the extra bags and give them back endlessly. Waukegan Target should be ashamed of the blatant waste.

picked up my order from here the girl literally forgot to bring my order out gives everyone else…read moretheir order proceeds to go inside comes out gives people who just pulled up order first then mine last I was there for like 20-30 minutes waiting on like three items mind you when I pulled up I was the only one there for a solid 5-7 minutes before anyone else started pulling up. and girl literally kept asking me my name and order she asked me at least 3 times.

Continually get hung up on phone. Extremely challenged to refill prescriptions and stop texts and…read morevoice mail messages.

I had a similar experience as the rest of these poor reviews. I called because they (after decades…read moreof going there and having the same insurance), they said my insurance was giving issues with one of my prescriptions. To return their call, I was immediately put on hold for 27 minutes! I got to the location from work, waiting through a 12-minute line (so 39 minutes after I called) I got to the front and was still on hold. I showed them the hold time. Before calling them, I had called my insurance and my doctor, and nothing was wrong. So, I wanted to ask them what their system was stating/how it could be wrong...yet they never answered, so I asked for the manager. The manager stated that this was just how they did things here. I told them that I was called first. I was returning their call, and since I was immediately put on hold without even a person answering, I told them that it's unacceptable. I had very easy issues to solve. Never going back. I had been going there for decades (not exaggerating). Good riddance.

This pharmacy staff is outstanding! They went above and beyond in helping me. They were patient,…read morekind and extremely helpful me through a crazy situation. I applaud them!